Nando's in Sevenoaks

It is a good place to enjoy a good meal with a nice decoration, polite staff and good food.

Amazing service right before close as we did a last minute collection order after a long day they gave the same 5 star service despite it being a few minutes before close!

I ordered chicken butterfly, peri salted chips and coleslaw through Deliveroo and they only sent me the chicken. My wife and son’s meals were fine but my chips and coleslaw were missing. Deliveroo offered me £8 refund for my £17 meal and wouldn’t budge. And they refused to deliver the missing items.

If you want to be disappointed come to Nando’s Sevenoaks. Your food will sit on the side til it gets cold, the staff are incompetent and just like to chat. The whole place is run down, the bathroom has holes in the wall so ur just waiting for a rat to come out. This place used to be good at best, now it’s a STAIN on the Nando’s rep. Get gone.

If you go after 8pm food will be out of stock

I went to nando's sevenoaks with my mum order a takeway to bring home I glad I decided to have nando's takeway tonight because you have the best food in the whole wide world Then my mum payed for it Then took it home When I got home I had my nando's takeway and I really enjoyed it I ate every bit of it my food was so tasty and very delicious I enjoyed every bit of it especially the chicken and everything else too You do the best food in the whole wide world The staff that work there are very kind lovely honest caring polite helpful This place gets another 5 star rating by me Lovely staff Lovely food The service is amazing and very good 5 stars all around

Very nice to meet friends and have lunch. Service was quick and staff were friendly.

Encouraged to order from the website, products not correctly marked as sold out on the website so had a member of staff come and say they didn't have the sauce we had selected. Food arrived, sides are not with the correct mains. Random sauce flags on the food as well as the correct ones, server says "they probably just put the wrong ones on". Different server did the food check pretty late when we had basically finished the mains. Nothing bad, just the most aggressively "meh" Nando's I've ever had. And when a main and 2 sides are closer to £20 than £10 you're competing with some very good other food places.

GCSE results day, Nando’s offers a free side or starter, i went to order, i had the results in hand, all my mates got the offer from their server, however I got served by the manager - the manager asked for a form of id, which i had, and they didn’t take it. If you are going to promote an offer, stand by it.

No butterfly chicken available 😢

Did a collection takeaway from here and disgusting! Red chicken/small portions & lazy presentation. Wrote a complaint and have heard nothing back. Shows how much they care for customers. Always something wrong when we come here and never satisfied. Waste of money for uncooked food. Chicken was uncooked and red. Mac and Cheese had the tiniest portion for an EXTRA £1!!! and the grilled chicken burger was a tiny fillet not a thigh. WASTE OF MONEY NEVER TO HIGH STANDARDS TRYING TO GIVE FOOD POISENING. This was collected at about 8:30pm so it was late and lazyness from the chef.

I don’t mean to be so harsh but the chefs really need to work on cooking the chicken for longer. Everytime we order the food it’s so undercooked with no skill. Honestly, it needs to be more grilled like the nandos way. Please grill it for a little longer.

Potatoes, garlic bread or chicken are served a little burnt, with the consequent intake of acrylamide, which is harmful to health. The atmosphere, service and facilities without complaints

Yesterday evening , we had the pleasure of dining at Nandu's Seven Oaks, and I was truly impressed by the outstanding customer service I received. The staff member who attended to us was exceptional in every way. Her name escapes me, but she truly deserves recognition. (Was on counter and taken the order). She was incredibly patient, always wearing a warm smile, and maintained a high level of professionalism throughout our visit. Her attentiveness was remarkable; she ensured all our needs were met promptly and with a great deal of understanding. Additionally, her knowledge about the menu and offerings was impressive, which made our dining experience even more enjoyable. She went above and beyond to make sure every customer, including myself, felt well taken care of. Thank you for such a wonderful experience. I highly recommend Nandu's Seven Oaks for their excellent service and will definitely be returning! Amazing 👏 👏👏

We had a very happy foodie experience here! All staffs (we encountered four) gave great service and happy to attend. Thanks to them 👍🏻

Thank you Tendvi for such great lunch.

Nice staff. No booking but online waiting queue. Really busy Nandos. Edited 15.06.2024 They can't manage orders at all. When you order or even pre-order, it is a huge mess. Today, they told us that our order will be delayed by 40 min. Two weeks ago when we had friends, they had delays for 30 min. Never again.

Beleive it or not, this was my first visit to Nandos! I was impressed by the easy ordering via my phone and the food quality. In this particular venue I did not like the see-through spiral stairs to the toilets which was very disconcerting on the way down.

Great food but the restaurant is looking a little tired. Torn seating and sticky menus.

Why give a time for collection and then be 15 mins late?

First stop after a long haul flight to the UK, greeted with exceptional service which made for a really enjoyable meal!

What a lovely welcome home experience for my daughter who has been travelling for 6 months. Food great and service exceptional, great memory !

The workers are fabulous, they understood our youthful spirit and joined in on our silly jokes making us feel respected and loved. They were amazing, top notch staff specifically the man in the green shirt with a beard and he was very tall. He is now my friends idol and she looks up to him and aspires to have his mentality. They food was wonderful and the atmosphere was beautiful. 10/10 recommend, much love to the staff x

I have been numerous times to the Nando’s within Sevenoaks with my walking group, and we have loved each and every time. My granddaughter was telling me all about this lovely time she had with her girlfriends! 😜 She said the staff were ‘iconic’, this just screams positive! 😃 When I went they were very considerate about Fran’s aversion to tomato’s, which charmed the entire group. This sweet young man was patient while we all ordered, and boy did we take our time! 😆🤣 All round, the experience was delightful, though there were a few rowdy youths! Ha ha! We shall be returning next month, hopefully less teenages hanging about. 🤪

Had an issue with an online takeaway order where my money was taken but no order placed. The very kind manager George sorted the issue within 5 minutes which was appreciated during an already busy service. Thank you for your professionalism !! And delicious takeaway order !!

Reasonable. Had ordered wrap but got pitta instead. Place didn’t look very clean especially the toilets.

Great place as all Nando's usually are albeit very busy at times. This partucular branch at Sevenoakes is our favourite as the staff are particularly friendly. The food is the same at every Nando's you go to and Sevenoaks its no exception. Its one of the things we like about Nando's. You know what your getting and they dont often fail to deliver.

Surprisingly healthy food options including vegetarian and vegan. Choice of sauce heat strengths. Some nice outdoor tables too. Staff friendly and helpful.

Absolutely delicious food the waiters were very nice came here with a friend for town delicious food nice atmosphere and the food can pretty quick too

Nando's is OK if you like over priced dry chicken. Not my favourite place.

Great lovely spot, no Marks on my chicken from the grill. Overall nice experience

Food quality and freshness needs improvement

7-Oct-23: Unfortunately this was one of the worst Nandos I've been to. Cutlery missing from pots and had to chase a couple of times to get any. Service was slow. The restaurant wasn't particularly clean. That said, staff are trying hard and were pleasant, and the booking system that texts you when your table is ready is good. I think they're just under staffed and / or requiring better management.

Not been to nandos for a while food was nice we had a sharing platter did have to ask for a few more fries as they were very much under par! Restaurant in places looked abit grubby could do with a good clean but never the less enjoyed our meal before a trip to the theatre .

Nearly one hour wait and then told they were just starting to cook my order after repeated chasing and reassurance it was on its ways. Opted for a refund instead as had enough and will never return again. Don’t eat upstairs as incredibly hot and stuffy.

Had a lovely trip to Nando’s, the food is always really tasty! Our server Lucy was really friendly and attentive, would definitely recommend going if you are ever in Sevenoaks !

Glad to have a nandos near our town. We came on a Sunday. Restaurant is small compared to London branches. Pretty laid back, chill, and there were enough seats for everyone. Easy ordering with qr code. Portions are getting smaller like all the other nandos, but we were full at the end of meal. Will be back if ever need another nandos fix instead of going to London.

Actually was quite good .food was really nice and we enjoyed it .staff where nice too

This all goes out to Emily for being an absolute diamond best customer service out there xxx

Good and fresh food and very good service, Naiza was the supervisor who was working on the shift, she was very kind and attentive to see if we needed anything. I highly recommend it

Pics don't do it justice but greaaaat food. Clean place, fast service, lovely customer service

Happy host that welcomed us in. Clean table. Fast service. Amazing food. First time for my partner. We will come back when we are in the area.

Birthday party ..maybe not like the Ritz but great evening

You get what you get with nandos and sevenoaks is nice and peaceful ✌️

Ed is a legend he served the food so well and he was very kind and considerate. He even filled up my drink when I asked him.

Definitely upped their game, food was a good portion size and very tasty. Good menu choices and lots of veggie options too as well as the popular chicken Nandos is well known for! Place was getting busy while I was there but staff still attentive and friendly.

Servers are friendly and polite but are either run off their feet or just not quite attentive enough. This is the second time we’ve had to chase where our food is, and today the meal was delivered and told our sides would be with us shortly, only to never arrive and have to chase. They’re often out of certain items on the menu which is really strange, but the kicker for me tonight was the state of the ladies toilets, which only one out of the two was useable as one had no seat… Neither toilets had loo roll in the dispenser and instead had rolls on the floor or shelves, wasn’t super well maintained so just disappointing. You don’t expect masses from a Nandos but I would expect clean functioning toilets.

The customer service is amazing the workers there are so helpful and freindly

The best place to have food safely if you have allergies. And it's Nandos, right? Everyone loves it. :-)

Don't like to order on an app Table service to order meals would be nice.

Go here every time I go out with my friends in Sevenoaks. The only place that is the intersection in the Venn diagram of friends tastes

Food was good . Very busy . One of the better nandos venues usually .

Appalling long wait. Took about 50 mins to serve the food. I appreciate they are busy however 3 group of customer who was there after us got their food first. My daughter who had food allergy was ill due to long wait of not having any food. One of the staff was rude who I believe was the manager was not very pleasant. Unbelievable!

staff were fantastic with my and my son when we did an online collection . Super friendly. Food tasty and still hot when we collected it

Fantastic meal. The restaurant was super busy when we arrived with a group of school boys. As soon as they left their table was tidied and cleaned quickly. We were seated quickly and our food arrived fast and hot.

The food was delicious and Dean and Josie were very friendly. The service was great!

The service was quick, the customer service was good and the food was delicious

No complain about food. The table was very sticky. We asked the waitress to change our table. But she has cleaned it again. But when she was cleaning the table she spray the cleaning dispenser on the table with us and my baby. I had to protect my baby’s face with the menu card because the soap was sprayed to our faces as well. At the end the table was still remain sticky. Nando’s wake up on this health and safety issue.

Severely understaffed that was obvious, empty tables needed clearing away was made to wait to be seated . Then told certain items would be a wait to cook , we ordered alternative items ,but still had very long wait ,we saw our food sitting on the pass , we had to stop the overworked waitress to get it, it was cold ! . Felt sorry for one waitress trying to deal with uber drivers takeaways and the steady flow of walk in customers , saw one other waitress not doing much to help . Probably just a blip but needs a stronger manager , one wasn't seen just young staff bad experience, oh and the value is now not good gone up alot .I would have made a complaint, which I rarely fo but no one to complain too!

Great place, I go often after work.

A bit crowded and noisy but the staff was brilliant, very helpful and polite. We came in on a Saturday around 2pm.

Lack of Service. Got up and walked out! Now I'm not your usual Nando's client, was shown to a table and 15 minutes later nothing happened...... My daughter subsequently tells me I should have found the till and ordered; but if you don't know and you're not signposted what do you do? I got up and walked out. Poor customer experience!!!!!!

Thank you for great service Vincent! We really appreciated it! :D give him a raise !

Good, but they forgot some of our order and hence came late so we were left waiting hungry.

Food was nice, prepared really fast. Staff were helpful and friendly, one spotted it was my daughter's birthday and bought her a surprise pudding which was a really nice gesture. Not too busy when we visited either.

Great food and a lovely place to eat.

Worst Nando’s of all, really bad service, Cold foods and bad management.

Average experience this evenings visit at Nando’s (Sevenoaks) the food wasn’t to bad I felt the staff were a tad lame "Couldn’t be Bothered" attitude doesn’t really sit well when you’re paying good money to eat out. 3 Star Service for me: ⭐️⭐️⭐️

Exceptional! The staff were so friendly and welcoming. The vibe is chill. Manager was amazing. Food really good. I genuinely have nothing bad to say about it. 5 stars!

Excellent food as always,and no queues with good service and the App was working 😄

Staff is really friendly and on top of things but the food just isn't great.

Fantastic experience for our Sunday lunch , 6 years old opinion “Super good food “ definitely value for money, staff excellent friendly and helpful. 9/10 from the kids ..

Service so slow. We have been waiting for 30 mins

Great experience, service was quick, staff polite

Attempted a table for 3 … Was seated in an entire area surrounded by tables full of filthy rubbish , no less than 7 tables surrounding us , heaving with rubbish. Plenty of staff on, not busy, no excuse Went to Wagamama’s across the road and have a lovely meal and great service 👍🏻

First time here, service was good and the staff were very helpful

Always have tables available at this branch. Unlike others nearby where you have to wait upto 1 hour.

Poor experience. They didn't have any butterfly chicken or chicken thighs in stock, which is a large part of the menu. They also then didn't have any broccoli too. Would not recommend.

i went when it was a little busy so that's why its 3 and not less, we had a 30 min wait which was fine, got to the table and it was dirty and sticky, i placed my order and about 30 mins later it came, at this time we asked where our glasses where as they had not turned up, i also noticed by order was wrong and missing parts, had to wait for this to get sorted, at the end we want some brownies as they are shown on all their menu, the only thing they had on the app was ice cream, when asked about it was told they dont sell anything else, yet why then dose it show everywhere you do cakes, brownies and more.

As good as any other Nando’s. Won’t disappoint

Some where To go and catch up on friends and family. And a evening out to eat.

Great food, fast service. Not more to be said. 10/10

Three of us had lunch, I was let down by them not selling coffee since the covid lock down, the staff didn't know why. I brought one from Costa instead and came back with it! For the price I expected better quality and quantity. It did taste OK.

Same fare, that has not changed for years . However as always brilliant service

Nice layout of dining tables, not too cramped, spacious. Lovely friendly greeting soon as we entered the restaurant. Friendly, helpful staff. Clean utensils, glassware, table and menu. Not sticky or dirty from grease stains and sauce. Thank you.

This store has the usual consistent service, quality and flavour we all know and love.

Good food. Nice decor and atmosphere, only thing preventing 5 stars was the chips, clearly cooked in dirty oil, unsure if it was filtered?

Went for a lunch meeting …. The food was ok the portions were very small the could increase the sizes a bit. The service was ok…. Only I felt they were rushing me all the time to finish my food and were not busy since was after lunch time.

We had dinner at this Sevenoaks branch this evening, greeted very well by Jo at the door. He was very professional, polite, helpful and efficient. We were 6 people, who ordered meal. Due to some confusion, while other food arrived, mashed potato did not arrive. We thought it might be taking some extra time but when it did not arrive at all, my daughter said to leave it otherwise it will be late for us. When we mentioned it to a waitress that mashed potato did not arrive, so can we get refund please. Another waitress (name Laura )came and started challenging us, that she is very sure that she brought it on our table. As per our order, we should have had 6 large plates and 11 small plates, but there were only 6 small and 10 small plates. She said she is not sure why there were only 10 small plates, but she has definitely brought it. There was another waitress who served food to our table, but Laura kept saying she only served food to us. She will refund money but she definitely brought food to our table. When we ordered food, by mistake they brought some food to our table, but when we said we have not ordered this, they took it back. They gave that food to our next table as it belonged to that table. So, she perhaps got mixed up with our table. We all can make mistake. But we all were horrified that she was blaming us, as if we were lying for a bowl of mashed potato. Also, she was not listening to us. We go to so many restaurants but never had similar experience. People are usually very respectful. It was my daughter's birthday today and she especially wanted meal at Nando's as likes Nando's, but it spoiled her experience. Lura left our table that she will see and refund for mashed potato but she is confused about it. We kept waiting for 20 minutes, but Laura did not come back to tell us that money has been refunded. We finally had to ask Jo (who was again so professional), who went to check and came back to inform us that money for mashed potato has been refunded. I would definitely have given 5 star review about Jo's service and help, but it was very unacceptable behaviour by Laura. I am worried that she might be treating other customers very badly, hence writing this review. She definitely needs some training how to behave with customers. She spent approx £92 for our meal and would not have lied for £4. In spite of seeing that there was no plate of mashed potato on our table and pointing out that she might have got mixed up with next table, she was not ready to listen..... What a bizarre behaviour!

Always had a good experience in here and food comes quick.

Almost 50 minutes waiting for our food, some of which was brought out about 15 mins before the rest. No apology other than two measly bowls of chips (which we didn’t ask for!). Worst service I’ve ever had in a nandos - very disappointing!!

Bit of a childish style of restaurant but food is alright and what you'd expect

Ordered for collection. Food was prompt, hot and delicious, and service from all staff was superb.

Good food,we were celebrating my Niece's birthday, great waitress service, bit disappointed with the seating

Table service more interested and spending time with what I can assume is their friends than actually serving the rest of my order, not good service, letting either off duty staff into staff areas or somebody they know into off duty staff areas is not good hygiene standards! When reminded about the missing dessert they forgot a second time!

The customer service was fantastic (shoutout in particular to Christian who made us feel very welcome). The food was hot when it arrived and tasted great.

Sticky table and menus, food wasn't too bad, staff very helpful

Lovley warm welcome. Great location lovely building good staff and amazing food clean restaurant. Would recommend been few times and will be going more. Christian one of the front of staff very friendly happy to chat. Free ice-cream yum yum. 10/10 :)

Great food and amazing service, especially the waitress Maaike, she was so kind and caring and made the experience that much better!

I have not had very good experiences with Nando’s and that may be because I usually order online. The first time, Deliveroo mixed the orders up and gave my food to the wrong driver and both the restaurant and Deliveroo didn’t reach out to me until I called after an hour. They ended up cancelling my order without informing me. The second time it came fairly quick but the food was really cold. Maybe if I go in person I would have a fabulous experience