Based on 1.923 opinions finded in 1 websites
Based on 1.923 opinions finded in 1 websites
Opinions
Cozy place. Polite and helpful attendants.
Mareligio Roque . 2024-09-01
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We had an enjoyable time at “My Lounge” while waiting for our flight to Norway. Rodel did a great job keeping our area clean and kept us smiling while we were there.
Curt Gomulinski . 2024-09-01
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My Lounge was the best one I have visited so far......pleasant staff, not over crowded, clean and you can pour your own drinks....loved it!
Gaz Harwood . 2024-09-01
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Loved it - so much better than No 1 lounge! I liked the self service alcohol idea and the hot food on that day was actually my favourite dish! The only slight criticism was a lack of desserts, the only choice either pancakes or rocky road pieces...
Katerina Smith . 2024-08-31
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Rodel is a great member of staff. The lounge itself is also fantastic.
Michael Collins . 2024-08-28
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A very quiet space to chill and enjoy a drink and snacks before the next stage of our late summer break.
Alan Morrall . 2024-08-27
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My lounge is a quiet and relaxing environment you can eat and drink as much as you want within your 3 hour stay, so you can take your time. The staff are friendly and helpful... Rodil, is very warm and friendly, he made the time to have a conversation and to make sure we were happy and comfortable.
Corrine Morrall . 2024-08-27
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Modern lounge with a refreshing young vibe. Outdoor terrace was a plus. Food was more than adequate and well presented (at 5am). Shame the quality of the coffee wasn’t great, it’s the same problem in most airport lounges! Blond guy at the entrance was welcoming and chatty despite the very early start.
G Cinna . 2024-08-26
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Go to any other lounge. Subpar everything here.
Thomas Gow . 2024-08-22
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Rodil was great. Food was good, nice atmosphere. Will be back
Roma Mcpherson . 2024-08-21
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Rodel was very good and friendly.
Lewis Brown . 2024-08-21
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Says it opens at 4 am, it doesn’t as staff are late. Food is left under lamps before it opens so it’s all stale, there are flies on the pastries. No background noise e.g. music when in the lounge, only positive is that there is a good drink selection.
Lewis Moore . 2024-08-21
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Great friendly conversation and service with the lovely Rodel! Relaxed atmosphere helped kickstart the family holiday.
Mark Hayman . 2024-08-21
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Rodel was so happy and accommodating. Great employee making sure everyone is happy!
Kelly Hurst . 2024-08-20
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The short guy at reception can only be described as a rude man who doesn't want to work there and doesn't want customers. Avoid unless you appreciate that kind of service.
T JB . 2024-08-19
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Thank you Rodel to keep the lounge clean. Friendly staff, good meals.
Ali Kuleli . 2024-08-16
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Rodel was very friendly and welcoming. His smile is infectious and he brought such a fantastic vibe to the lounge. I would come again
Isla Rutherford . 2024-08-16
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Rodel was amazing. Always making sure we were taken care of. Great atmosphere
Sarah Thorpe . 2024-08-16
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Exceptionally clean, airy, everything plentiful even in the middle of breakfast time. Will use again - best lounge I’ve used at Gatwick South of all of them!
Yvette Taylor . 2024-08-15
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Great design here. In general, it’s a great idea to make a lounge in an almost homey style. Lots of different zones. And for a large family, and for one. A solid A for design The drinks are great too. Juices, lemonades, alcohol and draft beer and cider. Beauty It's getting worse with food. There is a device that bakes pancakes, but does not finish cooking them. Uncooked pancakes - that's it. And in general, the choice of food is not rich... Well, actually, we didn’t come here to eat))) Nevertheless the lounge is great, I liked it
Максим Коновалов . 2024-08-15
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One of the worst lounge I have visited in last 10 years. The entire set up itself is not appealing and the food options are dismal.
GAURISH DHARWADKER . 2024-08-15
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Clean, comfortable and extremely attentive staff.
Aaron Davis . 2024-08-15
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Food was quite good (no blueberry muffins available), a good choice of beverages, friendly and helpful staff. Mostly clean environment, but lots of built up dust under my chair (by funky lamp), also bits of old food from previous customers. Generally very good, but attention needed to hygiene in certain areas. Rodel was super friendly, which was very welcome. He is a credit to the company.
Stuart Mills . 2024-08-15
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Rodel very polite and cleaned tables quickly
Jo'Anne Mills . 2024-08-15
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Such a lovely lounge while we wait for our plane! Many thanks to Rodel And fabulous stuff here XX as gluten-free customers, we ate lots of delicious food and had lovely drinks -many thanks once again
Danielle Barnett . 2024-08-15
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Mylounge was great. Especially Rodil who was fantastic and really welcoming. Would highly recommend.
Peter Boakes . 2024-08-15
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Rodel was excellent he gave us our gluten free options and was very friendly
Ethan Dan . 2024-08-15
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Rodel was great at cleaning the table and really friendly
Helen Garton . 2024-08-15
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The lounge was lovely and relaxing and great start to our holiday. Staff were also lovely and helpful especially Rodel.
Leisha Fillery . 2024-08-15
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Lovely to wait in comfort for our flight. Rodel and the team kept the place clean and tidy
Miss Micaela . 2024-08-15
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Rodel was very helpful and friendly
Lisa Stone . 2024-08-15
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Rodel very friendly and helpful.
chris lloyd . 2024-08-15
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Rodel was very helpful and friendly. Great atmosphere on the lounge, good way to relax before your flight
Helen Dean . 2024-08-15
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RODEL was very friendly and great guy, all tables reserved poor management, would not book this lounge again!
Jessica Longden . 2024-08-15
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Rodel was great , brilliant customer service
Richard Whitwam . 2024-08-15
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Excellent lounge. Been in many different ones and this one a bit of a hidden gem. Very quiet, just after security so away from other lounges, and very spacious. Outside terrace, self service food and drink (soft and alcoholic). Clean, good size private toilets. Friendly service. And a kids area with football table, arcade machine and console. Especially to Rodel who gave us great service with a smile and a song.
Mark Taylor . 2024-08-15
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Rodel was very helpful, warm and professional.
Chhavi Shukla . 2024-08-14
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Quiet, comfortable, outside smoking area, food limited but good, Rodil terrific, helpful and cheerful.
Kevin Harmer . 2024-08-14
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Great place. Excellent service from Rodel and team
David Lennon . 2024-08-14
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Rodel was very good, kind and extremely polite
jayna bacchus . 2024-08-14
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It was a great experience spending few hours before our flight. The food is good the ambience, and the staff are friendly. Rodel is one of the friendly staff who greeted me upon entry with a smile. 5 star is justified.
Keiron Cayton . 2024-08-14
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At first we couldn’t find a table together but then a family left and we were sat. Food options limited but what there was was good. Self serve drinks. Shout out to Rodel, pleasant and came to clean up regularly. Got in free using Amex Gold card, but would happily a pay a little amount.
Emma Walters . 2024-08-14
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Diana was such a good waiter she helped us so much and was so good whilst we stressed about our flight!
Archie Alberts . 2024-08-14
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Good food options, could do with a bit more sweet stuff though 😁. Good vegetarian chili. Self pour beer, cider, wine and limited spirits. Very efficient table collection from Rodel
Peter Walters . 2024-08-14
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Rodel was amazing working very hard and very friendly. Food choice was not the best, however it was the crossover from breakfast to lunch. Pancake machine kept the kids very happy.
Simon Colomb . 2024-08-14
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Best money we spent at the airport. Felt relaxed and comfortable before my flight. Rodil is very good and kind.
Terri Steinberg . 2024-08-14
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Rodel was very polite attentive and explained everything very well , great service and would recommend.
Sarah Smith . 2024-08-14
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Lovely place sit in great food, incredibly atmosphere and the staff were so kind. Especially Rodel who was so welcoming and made the stay much more enjoyable. Thank you
Tim Smith . 2024-08-14
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Rodel & the all the team were really helpful & kind. Thank you
Michael Smith . 2024-08-14
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At Gatwick South Terminal, Rodel was very welcoming and helpful. Great food and drink options and a relaxing start to the holiday.
Paul F . 2024-08-14
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Perfect start to the holiday. Rodel was great at providing service to us whilst we stayed in the lounge
Scott Morris . 2024-08-14
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Rodel was amazing and very helpful
Finley Morris . 2024-08-14
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Very nice lounge experience. Rodel was very attentive and helpful during our stay.
Katie1 Morrir999 . 2024-08-14
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Really chilled start to our morning flight coupled with park and stay at the bloc hotel. Lovely food and great child friendly atmosphere -the make your own pancake machine was a hit and with Sooo many toppings! Rodel took great care of us, clearing away promptly and discreetly. Never had such a relaxed start to a long haul journey.
Saikat Santra . 2024-08-14
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Rodeo was very friendly and helpful
Teresa Halls . 2024-08-14
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Rodel very friendly and helpful
Lorraine Warner . 2024-08-14
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He was very nice and was quite quick at collecting. Rodel
Alfie Elvidge . 2024-08-14
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This place has a nice atmosphere with great service.Enjoyed the food and staff was very helpful(especially Rodel)I would definitely visit again.☺️☺️☺️
DOG LOVER hammond . 2024-08-14
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Lovely experience, slightly limited food options at an average quality but good service and atmosphere
Ben Taylor . 2024-08-14
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Very happy with rodel very friendly and helpful
jake ryan . 2024-08-14
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Good service Rodel was very attentive
James Ellis . 2024-08-14
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Good value & bonus being a smoker .
Anthony Ellis . 2024-08-14
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The place is super hot at the first room where sofa are more comfortable and there is not smell of food. It is practically impossible to enjoy the atmosphere in the side of the room because too hot. The other room where the food is allocated, the food is minimal. A pan of rice, 3 of different tomatoes sauce with beans. Crisps. No meat, no cheese selection, no fruit selection, no nuts. To drink many option. In the end very disappointed for £35. I m so glad that for me was free, I will never come back.
Simon Le Bonn . 2024-08-13
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Average food, nothing to rave about. Pancake machine was great for kids. Toilets absolutely disgusting, dirty, dark, tissues everywhere. Seating area is disappointing, sofas and nicer chairs were all reserved even though were empty the whole time we were there. Something has to be done about the cleanliness of those toilets Very disappointed
Elena H . 2024-08-13
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Rodel was so friendly and professional , we love my lounge only the toilet was little bit dirty but the rest was good.
Light House . 2024-08-10
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Excellent service, staff very welcoming and friendly. Rodel was particularly excellent.
George Jones . 2024-08-10
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Bit busy as we got there, as a flight before us had been delayed. But staff were fabulous. Food and drinks were delicious!!! Thank you! Great start to the holidays!!!
Catrin Roberts . 2024-08-10
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Rodel was the person who was working, he was very lovely, very good customer service and friendly
Ella Yulle . 2024-08-10
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Rodel gave us exceptional service with a smile
Stuart Watson . 2024-08-10
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Model was very friendly and professional
Mark Jones . 2024-08-10
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Rodel was great. Excellent and quality service. We had a comfortable stay thanks to him
Charles Campbell . 2024-08-10
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Early morning visit. Cooked breakfast was satisfactory. Staff were lovely, particularly Rodel who cleared tables and was very chatty
kevin dunne . 2024-08-10
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Rodel gave amazing service. we had lovely breakfast food and a nice clean lounge.
Carmen Campbell . 2024-08-10
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Rodel was a lovely server and was very attentive at cleaning our table down and chatting with us
Chloe Dunne . 2024-08-10
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Rodel was very friendly and the place was clean and tidy
Chloe Dunne . 2024-08-10
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Rodel was excellent. He was very helpful and kind to us. Food was good and atmosphere very nice.
Marta Majdanska . 2024-08-10
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Rodel was lovely and very helpful
Grace Wrest . 2024-08-10
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Good hot food. Good selection of alcoholic and non alcoholic drinks. Rodel was very friendly and professional. He added to the atmosphere of the lounge.
Ranjit Bhanabhai . 2024-08-10
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Rodel was very helpful and friendly!
Oliver Taylor . 2024-08-10
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Rodel was very nice and helpful.
Emily Taylor . 2024-08-10
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Rodez, thanks for looking after us. Lovely lounge!
Mark Campion . 2024-08-09
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Thanks to Rodel who was very helpful!
Eloise Campion . 2024-08-09
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Rodel was very accommodating and a real help. Great start to a birthday weekend.
nyle whittaker . 2024-08-09
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Good selection of food, lovely cold wine selection! Staff member “Rodel” made the visit even better though, so friendly, happy and helpful! Will definitely come back :)
Lauren Flavell . 2024-08-09
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Thanks to Rodel who kept everything clean and organised. A good lounge, could use some prosecco on the go but other than that, great value for money.
Lee Syndercombe . 2024-08-09
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Great place to sit and eat before your flight. Rodel is fabulous, very attentive, kind and brilliant at his job.
Holly Ball . 2024-08-09
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My Lounge in Gatwick Airport was amazing, great food, excellent service, especially Rodel, he was very funny and great at his job.
Ethan Kennedy . 2024-08-09
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Pretty good, Rodel was incredible with clean up service and customer support.
APMysticz . 2024-08-09
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Really good service. Model was very pleasant
Ola Rokosu-Euzebio . 2024-08-08
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Everyone was very helpful. Rodel in particular was very friendly.
Ben Ruddin . 2024-08-08
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Rodel was very helpful and friendly. Really good service.
David Brierley . 2024-08-08
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Rodel was fantastic, made us feel very welcome and he did a great job!
Louise Williams . 2024-08-08
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Very good service and lovely man Rodel
Agnieszka Kubielewicz . 2024-08-08
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Rodel really looked after us and was very iformative. Thank you
Emma Smith . 2024-08-08
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Rodel was very friendly and helpful, kept our table very tidy.
Russell . 2024-08-08
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The lounge was lovely, food was good and plentiful. Rodel was very busy tidying up after everyone. Only downside, the toilets need more frequent attention.
Jenny Irving . 2024-08-08
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Nice place for chilling before the flight. Roddel was nice and kept our table clear
Mr Raggamuffin . 2024-08-08
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Lovely relaxing start to our journey. Rodel looked after us really well.
Ian . 2024-08-08
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Lovely staff, especially Rodel, good variety of food and drink. Kids loved the game area.
alice fletcher . 2024-08-08
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This place was amazing and service outstanding Rodel the employee was great and kept everything super clean.
Timothy Stark . 2024-08-08
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