My Dessert Stoke in Stoke-on-Trent

The biscoff cheesecake and whippy Ive cream is to die for 🙌😍

Order cookie dough they were lovely however my milkshake tasted as if the milk was off. When phoned up the lady on the phone said that's not true however explained I wanted my milkshakes to be replaced she didn't want to assist until I asked for the manager then asked what flavour I would like once told she kept asking what else do I want even thought I explained the cookie dough were lovely. Finally she took the order for the milkshakes again and the delivery man came and asked for payment however he was very nice and I explained it was a replacement But I will not be ordering from here again

Very lovely dessert shop, I ordered Ferrero waffle was Fresh and delicious. Only negative, is the parking as no near parking slots around around the shop unless parking the car on the double line

Don’t know why there’s so many negative reviews. Took my mother out (birthday!) for a treat to this place and the food was delicious. Staff were really polite too. Ive been coming here for a few years now and have never been disappointed. Highly recommend.

Mouldy food, terrible customer service

My little treat on a Saturday, My Desserts defo great place to visit. A nice crispy waffle with fresh sliced strawberries, bananas and belgian chocolate on top. Tasted amazing just what. i needed for a pick me up!! Not forgetting a delicious scoop of mint choc chip gelato on the side! 😍 The Latte was on point too sometimes u go to places and its made too milky and not much coffee, but this one was good and got a full size biscoff biscuit aswell, places usually only give the mini biscoff.. staff lovely and amazing service ! Of course eyes bigger then my belly lool Will see you all soon 😉🥳

Mouldy food and cocky staff. Enjoy the slander on Facebook and loss of business :)

Don’t even bother trying here… go elsewhere! Unless you like the taste of mould

Fantastic desserts super fast delivery

Best desert shop ever! I have tried many shops during the years but here are the most delicious, tasty and the most important, made with care and fresh supplies. The staff is amazing, professional and friendly, always there to help. I 100% recommend it!!

The food quality is really good and yummy 🤤😋 specially the waffles and crepes they make them so nice and delicious. Everything is so good there.

Everything’s quality is so good. Milkshakes are so yummy and fresh. Custard is so yumm as well. I am 100% recommend My dessert.

Quality of food is excellent and fantastic taste . Prices are very reasonable. The good thing is they have sooo many desserts.

Really nice desserts ,and warm always inside always do come here and would recommend to others definitely 👍

Just had a delivery. Of a chocolate brownie & American pancakes. The brownie is absolutely shocking at nearly 8 quid!! Custard freezing the most smallest piece of cake! U have got to be having a laugh at 17 quid altogether! Avoid!!! Not happy one bit!!!

Very low quality dessert.send me wrong order and didn't want to replace it and the person on the phone shows attitude instead of saying sorry.i would punch his face if he would be infront of me.don't waste your money guys

A fun place, in Hanley I think the only one where you can eat waffles and pancakes, but too sweet, but big portions.

We got the Rocher and Bubblelicious sundaes which were good but the white chocolate cookie dough with a luscious scoop of salted caramel gelato really did steal the show and I must admit I kept stealing bits of it.

Doesn’t even deserve a single star! Awful customer service. The manager in charge had a bad attitude and had the audacity to question his customers as to why they were asking for things like cutlery or ice cream which had been already ordered. I have never in my life come across such horrendous service. To add, the food was appalling - rubber crepes and a warm tasteless mocktail!

Nice desserts especially sundaes and cookie dough which are as large as full meals. Area is a bit shady at night.

Today we visited this place we went there for the very first time and tried their cookie doughs. We enjoyed them alot

Best tasty desert ever I ate. The staffs also friendly specially, Ahmed, Imtiaz and Larisa. Thanks all of guys

Was quiet , so got busy once we walked in, have been after 5 years was ok, very good presentation,

Best place for desserts. Highly recommended.👍🏻

I most likely order Milkshakes, Sundaes,waffles and cookie dough special which are my favourites. I have to say that they have delicious desserts😋. Larisa always provide excellent customer service.

I recently visited My dessert shop that left me with a memorable experience. From the moment I walked in, the atmosphere felt cozy and inviting. I was greeted by friendly staff who helped me choose from a vast array of delicious treats. The menu offered a variety of unique desserts that I had never tried before, including vegan and gluten-free options. Overall, I would highly recommend this My dessert to anyone who loves delicious desserts. The quality of food and service was exceptional, and I look forward to visiting again soon.

ordered a milkshake today and there was a slight misunderstanding which was fantastically resolved by marianna. from being a potential non returning customer to this is my go to place for desseerts

Best dessert in stoke on trent Highly recommend

I ordered a lotus biscoff milkshake, cheesecake and sundae. Everything is absolutely delicious and the prices aren't too bad either. I'll definitely be ordering from here again.

Worst dessert place I have ever been to looks ok from the outside don’t let that fool you that inside was so dirty flys all going around the Icecream staff was eating waffles on the front as they where trying to serve me I took my son and left this place needs closing down absolutely shocking

Worst desserts I’ve ever had in my life

Ordered the MyDessert Special Waffle from here, guys the waffle was actually good like it was soft and still warm when it arrived. Bare in mind I live like 5 miles (12 minutes) away from the shop. I swear your deliver driver must be a rally driver😂😂😂 Keep up the good work guys!

- my strawberry delight waffle has 3 strawberries Went in for milkshake two months after the disappointing waffle The girl who made the milkshake had long acrylic nails no gloves worn- hygiene concerns… then another girl came to help her this one didn’t have long nails but just two seconds earlier she was cleaning the fridge doors and then popped up to help with milkshake then cleaned the top of the milkshake top with a yellow dusting cloth! I’m very concerned about food hygiene here

always excellent desserts and great service

Don’t take liability for mistakes! Avoid Ordered desert which never arrived, after calling through to them to query the delivery I was advised they tried to deliver which is incorrect ad we have cctv at our door( no delivery was attempted) I was then advised by the incompetent lady that they could deliver the food again but it would be melted and cold and we would have to pay for the re- delivery! They also suggested they called my number numerous of times which is false not one calling on my cal log ( they also advised it was an 013 number which is not this area they tried to call) horrific little dessert shop and medusas are much better!!

Very bad service we came from Scotland the milkshake didn't come for ages then they gave a cheese cake instead of a red velvet. Very bad wouldn't recommend.

Milkshakes are out of this world and they deliver what more can you ask for

Their double chocolate cookie dough tastes amazing!

Ordered 2 different crepes, took an hour to arrive.. crepes were stone cold and hard and crispy ...ice cream was also runny..... disappointed due to cost, quality and also charged a delivery fee...

The donuts are very scrumptious and most definetly the best in town. You will not be dissapointed 😋

Worst place to get desserts delivered from. Will arrive melted and will receive wrong order. Management is the worst, act like children and steal money from you. Imagine paying so much money for them to get your order wrong and blame you. Disgraceful. Would have given 0 if I could.

Great experience, staff are so friendly and welcoming. the desserts are exquisite ive never tasted anything like it. i highly recommend people from all over to try their desserts

Omg 😲it's just AMAZING(FULL STOP)

Ordered from here a MnM milkshake for my wife and cakes nowhere does it state peanut on the menu for the milkshake my wife has peanut allergy so when we rang up to state this is dangerous it needs to be clearer tge lady at the shop just said I don't know what you want me to say its peanut absolutely disgusting this can be life and death with people with severe allergys just In it for the money cheap cake like it was from Kwik save out of a tin would not go back don't line the pockets of these robbers not concerned at all about safey

Very good food and value for money and very helpful staff.

The waffles are very delicious and good pricing. The place looks bit unclean and old but the food is delicious, would definitely recommend the waffles

Just no ordered tonight 90% has gone in the bin due to tasting stale, what should have been warm was cold and what should have been cold was melted, disappointed

Wow! Great cakes, great Mojito and great service! Thank you so much!

Second time we have ordered cheesecakes from here and they are sensational. We have tried a few places for desserts and most don’t taste anything like they should do but from here they are fabulous. Desserts look small but are so filling. Expensive but so worth it for a treat and a bonus We had a discount code. Would recommend the chocolate orange cheesecake and the lotus biscoff. Delivery time has always been spot on or early. The best desserts we have found in Stoke.

Ordered 3 different desserts, a sundae dessert, a waffle dessert and a gateaux dessert. Can’t pick fault with any of them, all three were delicious. Fast delivery, will definitely order again.

Wouldnt even give them 1 star if that was an option...Ordered 3 milkshakes at 9:20pm tonight, they arrived at 11pm at which the milkshakes were melted and watery on arrival, one was even broken and all over the bag. we rang my desserts up to complain about this which they told us we are liars and that they have a 25 grand machine which would stop this from happening? That would not stop a milkshake from melting no matter what you use. They told us that they would come out to our property to inspect them, they inspect them outside the house and Continue to tell us we are lying even though it's clear that they are watery and argue at our doorstep for over 20 minutes. Began to keep saying that we were wrong about what time the milkshakes were delivered(kept saying it had been over an hour when in reality it had been 20 minutes) even though I have proof of purchase and when they were delivered on my phone. They were told to leave the property at which he responded no. They then carried on to argue with us. They leave our property and they take the milkshakes back to "see if we could get a refund" they ring us on the phone and accuse us of threatening his staff and told us to come down and sort it and threaten him instead. He then said because I swore at him I was being threatening which i replied with "so because I've just swore at you does that mean I'm threatening you?" He then told us that we now aren't allowed a refund and are barred. I think this absolutely appalling and I will NEVER be ordering from here again, absolutely disgusting service from absolutely appuling staff...

Waited an hour and a half for delivery (should of been 30mins) on a Sunday night! Not the first time they took ages to deliver. The driver didn’t even apologise for being late and practically threw the food at my partner and ran away, ice cream was also melted Evidently by the look of the reviews they need a new delivery driver

ABSOLUTELY APPALLING! ordered my food at 9.15pm and only just received this at 11.50! not only was the food over 2 hours late but it also arrives stone cold. I rang the company and explained this to them and all they could suggest was for me to bring the food back to the shop and be issued fresh food and this is after I've paid for delivery and a service charge! I will not be returning or recommending this business to anyone!

They don't even deserve 1 star but it won't let me give them any lower. Disgusting service! The so called manager was so rude after waiting over an hour and a half for our desserts that we paid for on my card, we called to see where our desserts are we found out that they have been delivered to the wrong address. All as the manager said to us is let me talk to the driver and didn't care what we said to him.

Just had 3 Reeces milkshakes. Quality

My order arrived within 10 minutes of ordering. Delivery driver was pleasant. Food was amazing . The waffles are huge. Value for money 😊

Ordered a nutella crepe from here and a cookie dough and milkshake. Cookie dough and milkshake were fine however the crepe was awful like cardboard and way too much nutella on i called them and was told someone would call me back but they didnt and theyre not cheap so will just make at home next time.

Very tasty. Loads to choose. Big portions

Will miss this place as I moved from stoke

Amazing desserts, fast service and always friendly staff. Great to sit in and enjoy something delicious or take away / delivery.

Food is nice but service and delivery horrible, placed an order to arrive at 19:50 at around 19:00 and it's still not here 50 minutes past the scheduled order time and when I've rang they've said it's on the way and hung up

Had quite a few milkshakes from here and all have been amazing, except for tonight when all 3 tasted sour. Rang to inform them and was told the manager isn't in for a few days, so will have to wait and he will contact me. Not impressed at all, a complete waste of £16:45.

Loved it, especially the nutella ice cream is to die for, gorgeous, just a little pricey.

Favourite desert place in stoke! Gorgeous just a bit pricey

food came over an hour late. freezing cold. payed 2.20 for a small glass bottle of coke which was not stated!

Should be 0 stars. Do not use for delivery. On two occasions said it would take 30 mins. Finally got desserts 3 hours later when the shop shut and they dropped them off on the way home.

Good selection but very expensive

Amazing. The best waffles I've tasted 👌🏼

Nice personal clean pleace good dessert.

Nice selection a lot to choose from

Cheesecake are to die for,only downfall 4 pound delivery charge

After placing an order for 2 crepes with Nutella, I contacted them to include strawberries. Anyway, the driver arrived with the original order so had to send one back. I then phoned them to explain that I asked for the strawberries but they didn't have that message on the system, so informed them I have returned one back with the driver and paid for both plus £1 to have it delivered (10 minutes away!!) The manager than phones to ask why I have returned one back with the driver so had to explain again upon which he just said that it is not their fault (so...a customer is wrong then!) Instead of resolving the issue he told me that I had to wait for an hour for this to be delivered and explained that he has done me a favour on this occasion. When explaining that I had already spoke to their staff and that there is lack of communication between them I was told to forget speaking to anyone, you are speaking to the manager. Yes, a manager whom doesn't know how to treat customers. Better go further to Manchester and eat at Moonlight, at least you get a topping for free - all for under a fiver!

Ordered at 21:10 and was delivered at 23:50. When it came they delivered the wrong milkshake, its not the first time this has happened. Will not order again.

Although high in price the quality is top notch perfect dessert if you have a sweet tooth

Excellent place, great selection of desserts and creamy hand made Gelato. A nice place with a good atmosphere to take your family. Quality desserts at a very good price topped with excellent customer service. A great addition to stoke, just the sort of place needed it this area. Tried many dessert places but this has got to be the best in the area... Definitely worth visiting...

I love their red velvet cheesecake come all the way from walsall for this and the strawberry milkshake is amazing

Nice desserts took the wife there for Mother's day after a meal out

Excellent customer service & food is always warm and fresh ... staff has always been friendly & polite ... will visit again

Ice cream and cookies were lovely, took a while to come though

Nice people on time delivery and delivery man with a smile,,,,a bit expensive though

Regular customer at this place. The menu is full of choices. The owner/manager is great any issues and will always help you with your issues. Their waffles and crepe are always prepared fresh and in big portions value for money. The shop is accessible for wheel chair users and there is plenty of seating areas. It has great atmosphere inside with love music perfect to go with freinds and family for cheeky dessert. Next door chunky chicken do amazing spicy Peri peri so it's really great to have a dessert shop next door to cool down that burning mouth!.

Slow!!!! orderd 2 browines n a couple scoops of icecream waited 2 hour! Rang about 45 minutes ago and he said it had left i live less than 10 minutes away!!

Deserts and milkshakes are on point but delivery time is out of this world, had been waiting for over 2 hours for mine 😡

Took 1 hr and 1/2 to deliver when it says 35 mins then once we had the food, the ice cream was melted and had to be thrown a waste of money.

Lovely dessert shop, though they are very inconsistent. The first time I went here the waffles were so light and fluffy but the second time the waffles were just dry.

Great experience and flawless flavours of desserts .

Awful service, delivery was 25 minutes late and we only ordered 2 waffles, if you can't offer prompt delivery (with a delivery charge of £2.50) why bother at all? When it finally arrived the order was incorrect, and when we thought it couldn't get any worse the food was cold. Safe to say I won't be returning, would give 0 stars if I could.

I had an absolutely phenomenal experience. Whenever I revisit the place, I’m treated like ROYALTY. I ordered a Kinder Bueno Milkshake, and, what can I say? It was out of this world. The staff working there were friendly and approachable, the toilets are clean, so are the seats and tables. If you find that your table is dirty, just ask the staff and they’ll come right away. Best dessert shop in Staffordshire. I recommend that you ignore most of the negative reviews as they are just for orders. They may have had unfortunate situations. All I can say is, go to the shop and see for yourself.

Horrible place You walk in Sit down and no one approaches you for next 5 mins you walk to the counter and staff looks at you and ignore you. Also staff has a strange attitude as if they are celebrities and doing this as community hours for a punishment. However the only good thing was the girl who served us our ice-cream. She was pleasant and approachable unlike the rest of the celebrities doing community work. If you are spending money and want people to be obliged for your visit then go somewhere else where people are approachable and ready to respond even if they tell you to give them 5 mins. If you want to be treated like a worthless piece of **** then you are most welcome to visit them and they will make sure you are treated like one.

Wish I could vote ZERO stars embarrassing company, I ordered at 21:10 And still waiting and it's now 23:10 And I live less than 5 miles down the road and only ordered two deserts. Came to £15 And I'll be sending a complaint in and looking forward to seeing my £15 back in my account. It actually all sounds like a scam as I rung up and an AMERICAN answered and the live chat service isn't even them it's a separate company they obviously use who then contact the resteraunt for you but if you have any questions they inform you to call mydesert. You couldn't make it up. No more custome from me.

Appalled! Not only was the delivery 25 minutes late but the gentleman on the phone was incredibly rude. I rang up as we were missing an item off the order and he refused to send one out despite paying for it. He then said I could collect or he could put it onto my next order. Not being funny but I had paid for it in this order and my 5 year old was asleep in bed so it's not like I could collect. I had also paid for delivery! He was incredibly rude over the phone. I will not be returning here and shall count my losses

Absolutely shocking, ordered a smoothie and it seemed like the driver go thirsty because there was only half in there and it took 2 hours when they said it would only take 45 minuets, it used to be an amazing place order from, but standards have dropped.

If there was a negative star rating that's what I would put!! Absolutely shocking and poor service! I ordered and paid online and received my order 45 minutes late!!! I was missing a desert and rang up and was advised that it would take another hour to which I was unable to wait and was refused a refund. I was spoken to rudely and told to "get help"....what an insensitive thing to say to someone you know nothing about!!! I was refused to be put through to the manager and still am out of pocket. Complete rip off!! Awful service and rude behaviour. Will never order again!!

The order placed and due for 30 minutes but took close to 45, also the Oreo cheese cake, not Oreo in the cheesecake only a biscuit on top which was soft and not genuine Oreo which I feel for £4.50 is expensive for a slim slice and not what it says on the menu.

This was a great place the deserts were fantastic defiantly recommend you go here, this is the strawberry waffle.

Love pretty much everything I've tried so far and to top it all off they deliver.

Lovely dessert place and very helpful staff. Created my own thing off the menu and they were happy to oblige. Very clean and nice environment.

Great shakes and tempting cakes!

real talk ...so I ordered gelato ice- cream and got ordinary ice-cream... ordered two scoops of vanilla and got two scoops of mint. ..LOL ..ordered caramel sauce and chocolate sauce i did not receive any. my 3rd time ordering, STRAWBERRIES IN MY CREPE WERE DISFIGURED AND OLD. not happy at all.

Very nice clean place good service and deserts are very good