Munchies Hereford in Herefordshire, County of

I usually order from them if I'm ever mate home and can't be asked to cook I've had no problem from them with their pizzas until last night. I ordered the farm house pizza with stuffed crust and the pizza itself tasted off just a very funny taste to it. Also the mozzarella sticks cheese tasted old and plastic like soap almost. This has completely thrown me off this company as the day after I had an appointment had to rush through it because surprise surprise I had food poisoning it was awful. Sorry munchies you have lost a customer for good.

This is the place for pizza. The service is second to non. The food is amazing. Plus the price just tops it off as well. Working away or local. Best place about by far. 👍👍💛💛💛💛

Food was okay. Chicken wings were tiny and price was ridiculously high. Chips were fresh. Service was very good staff were very friendly

Munchies Chicken is amazing Sia our delivery driver, very polite with fast delivery of hot food 5 ⭐️⭐️⭐️⭐️⭐️great value for money the food taste, superb, Very impressed.! Pizza excellent Big boy Burger excellent Chicken excellent Milkshake’s fantastic Thank you Munchies

The food was disgusting absolutely horrendous I've been up all night being sick the chicken burger was raw believe They gave me food poisoning the only way you could eat is if you was blind drunk and even then don't think you could stomach over priced terrible food

Decent food at a reasonable price Good all-around selection of food also

Amazing food, on time, delivery driver was very kind

I’d check your order before leaving, on multiple occasions I have had the wrong food

Terrible service. Ordered pizza meal at 8.15, rang at 9pm to see where it was, was told on its way. Rang again at 9.20pm to be told stuck in traffic!!!!! Then at 9.50 to then be told the order hasn't even been made yet! Still waiting on my refund!! Shocking service, never again!

Bossman here is a G, food is phenomenal, what more can you want?! When I say Munchies, you say chicken!

Very nice food, friendly staff. 👍

Always such quick delivery! My go to for pizza. Delivery driver is always so chatty and happy

Food very good and quick and delivery driver was so helpful and pleasant

Very respectful, genuine good service. Very pleased.

1 x wrap meal is 8.99....daylight robbery lol

What a fantastic take away, good food and polite staff would recommend to everyone. I had a stuff crust medium pizza and it was superb. If I'm in the area again I'll have to stop in for another one.

Best pizza in Hereford,it is very testy

I understand that they were busy. I get that but when I ask them a question about my dietary requirements they lied and didn’t answer the question properly and after a few minutes of discussion finally getting the answer he said as you can see we are busy so if you are not going to order food then get out. In quite a rude manner and when my order had arrived he practically threw the bag at me. From my mate they were good chips but he and the other 22 people we were with we all agreed never to go to munchies again. Also no food hygiene certificate.

amazing staff, always polite, easy to talk to, amazing service, munchies stuff are always hard working. food is always freshly made to customers standards. I will always recommend munchies to friends and family. Munchies staff work very hard and deserve a medal for all their hard work.

Awful service. Ordered at 9:30pm, food got delivered at 11:20pm after ringing twice to see where our food was - for them to promise it was 12 minutes away. When the pizzas did arrive, they told me drinks were being delivered separately. Absolutely terrible! When ringing the manager to complain he was rude and swore, said it was ‘tough’. We will never order from there again! The worst customer service

Been trying to ring for the last 2 days .. no answer!!!!!!!!!!!

Revolting. Ice cold food that took 45 minutes to arrive after the driver had set off from the resteraunt. Inedible chicken not fit for a dog and a kebab that looks like it fell off the back of a lorry.

2 times I ordered from here both times waiting over an hour and a half before getting the food after being told around the 45 minute mark it was 5 minutes away from being delivered

good food. always deliver, very polite

This is the worst takeaway I’ve ever had. 3 chicken strips = 1 piece cut into 3 and it tastes like feet. The pepperoni frisbee/pizza is so rubbery I threw it in the bin. The only good thing about this place is the garlic Mayo. Even the service was rubbish. And they had the cheek to charge me over £12 for the pleasure Do not waste your time or money.

Ordered food, didnt arrive. No answer from restaurant. Now having issues getting refund. Wont order again.

I'm excited! The pizzas arrived on time at my house so hot as if I had just taken them out of the oven at that moment! Well done Munchies, thank you! You just got a new loyal customer and friend!

Awful! Took over 2 hours to arrive via Zoom! And when it arrived it was wrong. I'd asked for garlic sauce on a burger and they gave me a mint raita type sauce which wasn't nice and didn't suit the burger. When informed they were very dismissive, said they put mint in their garlic sauce (it wasn't remotely garlic) and refused to give a refund. Won't be using again.

I had ordered two pieces of sourthen fried type chicken, regular fries and fish fingers. Whilst they appeared polite and professional during call (particularly noticeable when requesting a specific part of chicken), I found the chicken they had delivered had been most likely kept warm for several hours. As result the chicken was very dry, burnt and chewy, to say the least. Chips appeared newly cooked, but with the tast of old oil, and somewhat salted coated fries. The fishs fingers had a distinct fishy and tasteless texture. Will not be returning.

Lovely stuff crust pizza, and mix meat calzone

Burned black chicken! Will never buy again. Disgusting food an very rude staff wouldn't replace... will not be ever returning.

Best kebab ever 😋😋😋😋 late night delivery is amazing

Friendly staff. Nice food that’s what I want. Thank you Munchies

I dont know why this place is so underated... im not from hereford originally and take away is generally more expensive here.. i bought a kebab mixed yesterday x 2 for me and my partner and i have to have it all seperate , they didn't complain and some places do .. i think my order was mixed up yesterday because when i went back today .. there were skewers, shish kabab meat and proper chicken meat and doner meat ..realy nice gorgeous and smelt beautiful ..will order again!!! Even though my first order was wrong i really enjoyed it enough to order again ... so that speaks for itself... I've ordered again and thus time, my own fault I suppose I ordered two bottles of pop It was over 20but there was soooo much easy two days food .. I suggest the mixed meat 🍖

Great pizza and good for moneu

back to back stories and experiences with food poisoning. Latest being last night 25/07/2020 - EDIT: IT WAS A DELIVERY, so don't be saying you kicked anyone out lol. Thank for the honesty with your customers though lol-.-

On Thursday afternoon a friend and I have decided to order some food, we used a deliveroo app, however a few minutes after we ordered, paid and been waiting I received an email saying that our order has been cancelled when they already charged me money. We both decided to give them a call and find out what is actually going on because the restaurant itself was still delivering on every single other app including the deliveroo itself which i used. The man who answered the phone was extremely rude towards us, was shouting and saying he doesn’t know why it’s been cancelled and that apparently they did not get the order when i had all the proof in front of me which included my order number as well as the bank statement about the money that’s been taken out of my account. The man on the phone ended up putting down the phone on us which made us even more annoyed and angry so we decided to call the restaurant a second time hoping he’ll come down and we’ll get more answers than just that. Anyway, the man was even more rude and disrespectful, put down the phone on us not once but twice! I wouldn’t give this place a one star if i could, absolute mockery, no place should be treating their customers like this! Especially when they were nothing but nice towards you. Disgusting.

If I could give them zero stars, I would. Disturbing and rude employees, disgusting food, overpriced and never on time.

Would not rate was all il afterwards eating kabab bad food rating if I had seen befor I would not have orderderd

Must be only place not supporting NHS hard working staff. Isolated for 1 week not eaten fancied pizza etc... say they will give 20% discount to then them tell me price. if you order online even with delivery charge its cheaper than actually ringing the shop. RIP off wouldn't even give 1 star. No discount here at all

Decent food for the price, delivery times are very long.

Very good service, perfect food and super fast delivery. High recommended

Best food I ever had even my kids loved it 👌

Great food and fast delivery! Nice to have a burger that's not greasy!! Thank you Munchies!!

Dry chicken wings. Dry garlic bread. Pizza was mostly cheese 🤢Took over an hour to be delivered by Uber eats. Wouldn’t order from them again 👎

Not that good. Only reason it got 1 was music.

Tasted nice and hit the spot, but always felt ill afterwards.

Always a good place for a quick bite, or stuffing your face late at night after partying on the pubs nearby. Whether your cup of tea is a half pound beef burger, a tasty chicken wrap, doner or a nice pizza, you will surely find something to satisfy your crave. Have been eating here every now and then for a few years and wasn't disappointed.

Never ordering from here again. Been waiting for my food for over an hour and a half, trying to call the restaurant but there’s no answer. Worst service in Hereford. I strongly advice against ordering here.

Love your chicken shish good customer services thanks munchies

Always Best Buy one get one free thanks munchies

I will definitely order here again thanks

Tried placing a order and they wanted to charge me an extra 2 pounds for thin crust

The worst pizza wich I ever had. Even couldn't recognise what's inside. Taste wasn't any better. Oil leaked everywhere. Very dissapointed

Pretty good food, very good value.

VERY BAD CUSTOMER SERVICES FIRST DAY I WENT THERE AT 3.30 OR 3.45 WITH MY COLLEAGUE GUY DIDN'T SERVED US HE WAS TALKING ON PHONE AND IGNORED US AND WE HAVE TO LEAVE AFTER 15 MINUTES . 2ND DAY I WENT TO COLLECT MY ORDER ONCE AGAIN SAM GUY WAS TALKING TO OTHERS AND IGNORED ME AS MY ORDER WAS PREPARED I HAVE TO ASK HIM THREE TIMES THEN HE HANDED OVER MY ORDER AND SNATCHED THE MONEY FROM MY HAND HIS BEHAVIOR WAS RELAY BAD . FINALLY I HAVE WRITE OVER HERE .

Ordered at 1am but very very slow took over 45 mins to recieve food. The pizza was very tasty but the chips were awful and the chicken was still frozen in the middle. 5 boneless pieces were just 3 boneless pieces with 2 cut in half. Worst drunken mistake ever was ordering food from here!!!!

Had a bone in my boneless chicken. Chips were good though.

IM ABSOLUTELY FUMMINGGGG!! After returning home at 11 we decide to order a munchies. 2 Kebabs and chips which came to £8 we added on two extras to make it £12 so we could have it delivered and then it said that the total cost would be £16 including delivery. A car turned up not long after with three men and two teenagers in the back, I felt very uncomfortable as they stared at me and I did not think this was the food. I turned back to the door and they shouted out asking if I was waiting for a munchies and then all laughed when I asked yes. I then went to collect and gave them a £20 note expecting £4 change, but as he could tell I was not very confident to defend myself he said that delivery was an extra £2 and would make the cost £18. However we’d already paid a £4 delivery charge which is a ridiculous amount as it is. He then insisted of only giving back £1.50 change and would not give me £2 as he only wanted to give me 50p back in the first place. I am a 16 year old girl and as I turn back to my door I did not expect to get whistled at my all of the men in the car, however to my surprise this happened and I am FURIOUS!! I think it’s out of order and disgusting service. I will not be ordering here from again and expect an appology and something to happen of the situation of me being robbed £4!!! From, Meg & Jade

This place either has a severe contamination problem or is full of liars. Being informed in advance of a peanut allergy we asked them to be cautious in preparing the milkshakes. Following the delivery and subsequent trip to A&E, I phoned them up. The guy said he checked the cameras and they didn't use a syrup with peanuts in and then went on to claim that my partner was faking to get a free milkshake! Hmm, yeah because anaphylaxis is easy to fake. Customer service is non existent and we haven't used this place since... It's just not worth the risk.

Great pizza very enjoyable and the 2 for 1 was super.

I would give 1 star if I could. I haven't had such poor service in a long time. I placed my order for a pizza and it state's buy one get one free, I added toppings at 60p per extra topping of onion, sweetcorn, pineapple, green peppers and mushrooms and also a large portion of fries. The wait was around 40mins that's standard no complaints there, However the delivery guy handed over two pizzas ✔ no fries. He said he would go back and get the fries I said ok rather than missing out on half our meal. As soon as I opened both pizzas I realized one was plan and the other hardly any toppings and completely minus mushrooms which I paid extra for. I rang up to explain and I was fobbed off with excuses like that's what it's meant to be like pffft well then the "fries" turned up 20mins later I use """" because they weren't there fries at all they had just given me chips from the chip shop. Wow just wow. They have lost me as a customer that's for sure. The only tip I am leaving is "You need to turn it around fast munchies or you will be out of business before the year is out"

Ordered food. Took nearly an hour to get delivered. They forgot the milkshakes, said they would be back. Stupidly I paid for them. He never came back. 8 pound for two milkshakes and all they did was put the phone down. Rude and obnoxious.

Absolutely disgusting - I don’t actually want to even put 1 star. All of these ‘good’ reviews are from people who work at the Munchies takeaway. This place has been all over the internet about people finding lungs, spines and brains in their food. I didn’t believe it so I tried it out for myself - well I can assure you, I may not have found these grizzly bits but I was given RAW chicken and RAW beef. The staff even picked up a piece of chicken off the floor and threw it back into the pan. Please don’t order from this place, I have contacted Trading Standards and they are inspecting. Thankyou

Extra charge for delivery when I paid £2 for delivery on just eat. I smell a rat!!! Pizza turned up luke warm and took about 1hr 30mins to arrive. #ifonlydonminoeswoulddeliver

They mucked up my order rang them up and wasn’t botherd in the slightest very rude thought they would have cared abit more as I’ve ordered £50-£60 a week here (which does add up over time) and now lost a customer 🙄🙄

Multitudine de produse europene

Good delivery service and the food is always hot!

Dont even want to rate them 1 star. I was told 50 to 60 mins. (Thats fair). After an hour and half i ring back to find out where my order was and they said 15 mins. They really didnt give a damn as like a fool i paid by card. And it finally arrived 20 mins later. Asked who i could talk to to complain and noone wanted to know.

First time tried tonight, never again. Ordered via just eat, arrived 15mins later than the time RESCHEDULED by the restaurant so over half an hour later than just eat said to begin with but just the start. Family deal consisting of some of the most disgracefully butcher chicken I have ever encountered, STAY AWAY IF YOU HAVE CHILDREN AS BONES WERE MUTILATED AND EVERYWHERE, easy for any child to choke on unknowingly, I picked out 3 and it is clearly done in house as you could see they had chopped it however they fancied and could not figure out what each piece was supposed to be, be it thigh, drum or breast. And "hot wings" were actually drumsticks which says it all really! Add to that chilli sauce instead of barbecue, which was stone cold along with the beans as well. And the chips are bland and also pretty cold. Having got past these issues I have now had a severe case of brown rain from the poorly butchered chicken. The bottle of Pepsi was probably the nicest and safest part of this meal. "under new management", think this needs more than that to resolve these issues! Disgraceful, never again and just eat would do well to remove them from the list!

If you like good wholesome food, try somewhere else. Ordered for the first time tonight, never again.

Great selection of food great service and delivery for a great price.

-WARNING- Horrific food that left my body faster than it arrived to my house, the pizza was RAW and horrific and smelt more chemical than bleach, alongside this it tasted vile and left a horrific after taste in my mouth, the pizza guy was scared off my dog so we had to trek to his car to pick up our food, great customer service in mind. Wouldn't recommend to my worst enemy and wouldn't feed it to the mut. Horrific. You have been warned! X

Chips were soggy and cold, asked for a cheeseburger ended up with a Hamburg with too much lettuce and mayo sauce in, friend had a pizza and he said it was an, average pizza nothing special about it. Overall poor food experience.

Pizza is good but chicken is orrible

It does the job for a late night food fix, decent pizza.

Food was lovely, I always enjoy eating from Them. However the customer service is appalling, I was spoken too in a disgusting manner after they got the order wrong. Very disappointing.

Poor communication. I told them I am allergic to Mayo and not to put it on my burger! but they still added it to the burger. I rang up to complain and they said that they would bring another. (which they didn't) in the end I gave up.

Ordered two pizzas with stuffed crust. Unfortunately only one came with stuffed crust. And they both tasted completely different.

Disgusting piri piri burger, chicken breast is so tiny you have to lift the bun to see if there is any chicken there at all. Poor food quality I guess you do pay for what you get for. Do not eat here! Save your pennies

Brilliant customer service, 10/10 banter on the phone, made my night

Got our food 20 mins late as usual and missing 1 chips and cheese .not acceptable in my book