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4.3

Based on 887 opinions finded in 3 websites

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Nº 118 in 369 in Reigate and Banstead

CUSTOMERS TALK ABOUT DISHES WITH..ladycoffeecakecheesebaconpanini

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Really good coffee, food and desserts. The employees were also super nice. Very enjoyable time here!

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Sharon . 2024-11-03

MORE AT Google

Very noisy place....good selection of sandwiches/wraps/cakes.

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Susan Bryant . 2024-10-17

MORE AT Google

Good fresh food ,to be had here

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Raymond W Spiller . 2024-10-11

MORE AT Google

Really good environment met the manager there was really friendly and energetic

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azaan Butt . 2024-10-10

MORE AT Google

Very friendly staff and a good selection of hot and cold snacks as well as great coffee.

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Dharmender Singh . 2024-10-04

MORE AT Google

The food is delicious, all cakes and muffins are well baked and fresh. Nice atmosphere and nice service overall. Definitely one of my favorite coffee places.

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Rafa Medeiros . 2024-10-04

MORE AT Google

Been there 3 times within a month and every time I've gone there has been an unbelievable amount of flies, it's just very off putting The one time we sat in we ordered a cheese and caramelised onion toastie and a sausage roll both heated The cheese in the toastie was still mostly solid and the sausage roll was cold in places. At this point a line had formed and with the flies buzzing around us we just wanted to get out and go. Please clean this place up. It's a genuine health hazard.

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Charlie Watson . 2024-10-03

MORE AT Google

Chelsea Ayesha and Siphe are very good stuff. The service is 10/10 food is amazing also. I definitely recommend. Best in redhill

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Redhill Barbershop . 2024-09-30

MORE AT Google

This was my second visit here and it was just as bad as the first time. Will never ever eat here again. Food was very poor. I was given the wrong order and then when I did get my correct sandwich it was toasted but the cheese was hard, very dry and barely any filling. Total rip off. The toilets had no toilet paper, tiles falling off around the sink and a big gapping hole by the side of the loo. Massive health and safety issues. Beware

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Michelle Alexander . 2024-09-29

MORE AT Google

Revolting. Flies everywhere. Not hygienic and has been reported to the council.

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Review A . 2024-09-14

MORE AT Google

Probably wouldn't have bothered if I'd noticed the amount of flies above the service area. Don't know if this was a one off due to the weather and all but either way it was pretty off putting.

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Lloyd Rowe . 2024-09-11

MORE AT Google

Lovely smoked salmon bagel and egg bloomer for morningses

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Graham . 2024-08-28

MORE AT Just Eat

The Ambience is Everything,Customer Service was Excellent,the blue berry muffin was great Will definitely be visiting again

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Asa Nwa . 2024-08-10

MORE AT Google

We have been coming to Muffinbreak for ages and this has been the worse experience and service received. The Arab guys starts taking my order and halfway through start talking to other people and walk away. Then the black lady started helping me from the start and took one of the things I wanted and started helping other people. The only person who was friendly and efficient was the blond girl who eventually took my full order and got it done. You need to teach your staff customer service. Food and coffee was good though.

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Erik Buitendach . 2024-08-06

MORE AT Google

I went to Muffin Break in redhill & asked what was dairy free on the menu due to becoming dairy intolerant a few months a go. The lady that served me was amazing, she check for dairy in the foods & nothing was to much trouble, unlike a lot of places in surrey who can't be bothered! I will definitely use Muffin Break again & recommend it

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Kerrie . 2024-07-20

MORE AT Google

This place is a favourite of mine, but recently that's changing. The food is delicious but lately the cakes are stale. It's got to the point where I automatically hope my cake I've ordered is fresh- this shouldn't be the case- you'd expect it to be fresh.

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anne b . 2024-07-18

MORE AT Google

We visited today and it was quite busy There was a few issues. Firstly when busy the trays of food waiting for coffee build up by the till. They prepare the cakes earlier than the coffee and when people approach the till they are so close to the food when speaking I am sure that germs are landing on the cakes. Also one employee kept touching his beard, hair and face all the time whilst serving. For hygiene staff should not be doing this

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Wendy Harvey . 2024-07-07

MORE AT Google

Fantastic Food and Coffeer the muffins are to die for seriously good flavor in them!! Sandwiches are full of flavor and delicious nice big pieces of chicken

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Charles . 2024-07-07

MORE AT Just Eat

Had a lovely experience here this morn. Huge portions of cakes and rolls etc, not overly expensive. Lovely staff, I definitely recommend.

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katie Jacks . 2024-06-11

MORE AT Google

Staff here are totally slow and incompetent. Never going back. Rubbish service gone downhill recently.

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RJ . 2024-06-02

MORE AT Google

Ordered 2 tomato and mozzarella paninis and only one arrived. Tasted ok. Ordered some hot and cold drinks, which were quite nice. Dine in : ordered a feta and spinach triangle which was a little oily. Overall ok.

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Aparajita S . 2024-05-27

MORE AT Google

We have been going to Muffin Break since it opened a few years ago, but it now seems like it is going downhill. We went in yesterday and ordered the mozzarella, tomato and pesto flat bread. Firstly, it wasn’t heated properly and secondly, a spider appeared on the plate when attempting to eat the food. The new staff seemed a bit lost too but ended up replacing the plate and giving another sandwich. Has put us off going back though as there should not be any creepy crawlies in or around food.

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Zain Ahmad . 2024-05-03

MORE AT Google

Good selection of Italian breads.

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david alexander . 2024-04-08

MORE AT Google

i ordered a mud cake for 3.30 (and for what it cost it was extremely underwhelming) and there was paper stuck in the food, in between the cake itself and the icing. when i went to inform them about this, the lady at the till started trying to argue with me, saying that they put paper around the cake so they weren’t responsible for it. i wasnt even expecting anything i just wanted to make it known to them but they acted so rudely towards me. the prices are so expensive here (they have tiny milkshakes for £5.90!!) if you want cake or coffee dont bother coming here.

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zoe . 2024-03-28

MORE AT Google

Lovely cafe, nice food and drink. Plenty of space for me to tuck the pushchair and feed baby and I in a quiet corner.

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Donna B . 2024-03-05

MORE AT Google

I wouldn't give any ratings if I had to, I have been scammed, I ordered 6 muffins from muffin break in just eat app, they left 2 muffins hanging by the outside gate, and my neighbour saw it and brought it to me, very disappointed.

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Neema . 2024-02-23

MORE AT Just Eat

ordered food online the food was all wrong not what we ordered we asked for no cheese because of an allergy and we got a lot of cheese which could have been bad if we didn’t notice, the other bagel we ordered was smoked salmon it wasn’t smoked it was was cook salmon and didn’t taste right, coffee was very very sweet enough to rot a tooth although the milkshake was very nice. wasn’t very pleased as we also waited an hour. disappointed

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Jack Sanderson . 2024-02-21

MORE AT Google

Service and cleanliness is shockingly bad. But the food is decent for a take away.

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Marc Mack . 2024-02-19

MORE AT Google

Very friendly staff, welcoming atmosphere, and the best thing is a blueberry muffin!

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Justin Moore . 2024-02-12

MORE AT Google

Went in today the sandwiches was not toasted properly and cold they only brought out half the order and the staff was very rude will never set foot back in there

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Richard Pearson . 2024-02-06

MORE AT Google

I love taking my daughter here for a treat. There is a good choice of cakes and muffins, but also milkshakes and she thinks the Oreo is the best one that she's had!

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G Richmond . 2024-01-29

MORE AT Google

Popped in for a coffee and hot chocolate, we received 2 hot chocolate. Cant even get an order right . Muffins , well dont even bother, blueberry muffin with 1 blueberry in it . Avoid at all costs customer service is shocking .

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Sharon Weller . 2024-01-25

MORE AT Google

Expensive and poor quality I have tested pretty much every product The staff is stressed The place is noisy

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Miss R . 2024-01-20

MORE AT Google

Wish they would include sugar packs in the bag

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Charles . 2024-01-09

MORE AT Just Eat

Coffee was good but the children did not like the hot chocolate, it was too strong for them.

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Marji Snelling . 2024-01-04

MORE AT Google

Mediocre at best... I believe muffins should always be freshly baked and not too sweet so was hoping for some good fresh muffins from this place. The ones we had were freshly baked, but doughy, bland and lacking in flavour/fillings. My decaf latte was flavourless too, and my son's milkshake was too sweet, like drinking syrup. The best product we tried were the 'duffins' (croissant dough baked in a muffin tin, rolled in sugar and filled with nutella or biscoff spread) - these were good, freshly baked although definitely on the sweet side. Overall a disappointing experience, I had fond memories of Muffin Break years ago in New Zealand, but these muffins fall short of that standard.

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Victoria Fernandez Salom . 2024-01-02

MORE AT Google

The service was a little slow. We waited 20 minutes for 2 coffees

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Suzanne Cox . 2023-12-24

MORE AT Google

Terrible service here again. So quick to take your order but they only bring out half the food order. The member of staff that was carrying the food only looked for us on one side of the cafe, we were at the front so he put the food back at the counter. So I went to get it myself. Had to ask where the rest of our order was. 20mins later they still hadn't made the drinks. Which one of them was an apple juice so I don't know why that was delayed.

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Carla Cudd . 2023-12-22

MORE AT Google

This place discriminates against people with assistance dogs. Please avoid.

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Paul Wright . 2023-12-07

MORE AT Google

Good coffee and panini. However observed staff refuse to allow a lady and her assistance dog to sit in the cafe. Lady was visibly upset, other customers intervened informing them that it assistance dogs are legally allowed however the staff stated it is their bosses rule so refused to change their minds. Won’t be returning for this reason. Manager needs training on disability discrimination

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ellie carroll . 2023-12-07

MORE AT Google

t I have to say that my experience with this muffin caffee was great, with very professional but friendly staff. I will definitely be coming back, I would recommend this to everyone!

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Aras Sharmn . 2023-12-06

MORE AT Google

Just loved the biscoff cheesecake 😍

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manjula priyadarshini . 2023-10-25

MORE AT Google

Nice food,service a little slow ,it's very noisy,not good trying to relax with a coffee and chat with friends ,lots of banging around coffee machine

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patricia havers . 2023-10-13

MORE AT Google

Thier is a strange vibe to this place the staff seem uncomfortable and nervous at all times management issues it's a bit strange but personally I don't feel comfortable I'm here won't be back

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Zodiac Forest . 2023-10-10

MORE AT Google

Great service from both muffin break and driver- thank you!

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Kev . 2023-10-01

MORE AT Just Eat

Appalling service . Waiting for 30 minutes for an espresso and a muffin to eat in. People around are getting their orders mixed up.

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Yulia Gavrilova . 2023-09-25

MORE AT Google

Management was rude to staff, raised an eyebrow at the mistreatment in the workplace. Food was sub-par at best, milkshake was so-so. Was an uncomfortable environment seeing a worker behind the cash register cry. Would not recommend, and will not be going back. I ordered a panini and it took 10 minutes, and I was the only customer in the café! Never left an establishment so fast in my life! After it took 10 minutes for that panini, of course! It wasn't even worth it- the cheese was rubbery, and they put tuna in it after I specifically said that I was allergic to seafood! I was wheeled off to hospital! For shame!

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Felix Terry . 2023-09-19

MORE AT Google

Probably not a great idea to get takeaway here. Or take your own container in? We got two different slices of cake. They put them in a brown paper bag together for us. The oil from the cream leaked through. We cut the bag open and found everything a bit squished together. We managed to separate them, but it wasn't the best situation trying to get the pieces out. Sad, because the chocolate one was really good too.

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doc officer nhcrsc . 2023-09-07

MORE AT Google

Not a bad place for coffee and hot drinks, the cupcakes it all depends on who serves you. Some staff are excellent whilst others need more training

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Jennifer “Jaye” SK . 2023-09-07

MORE AT Google

Coffee tastes awful and has no salted caramel syrup in it

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Chantel . 2023-08-29

MORE AT Just Eat

What a gem of a find whilst visiting Redhill for a few hours. I have coeliac and there was a good choice of gluten free muffins 👏👏. The service was excellent, coffee was great so definitely recommend. Muffins were fresh baked and delicious. There was a good choice of other fresh baked food available.

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Angela Browne . 2023-08-27

MORE AT Google

Friendly staff and a great selection of food & drinks!

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Gary Tylee . 2023-08-27

MORE AT Google

Only got 1 panini delivered and no milkshakes?

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Josh . 2023-08-22

MORE AT Just Eat

I'm from London but I regularly travel to Redhill to come to this gem of a place. Great service great food. It's just a nice chilled place to be.

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J D . 2023-08-13

MORE AT Google

Repeating this order for the 3 time and love it

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Merina . 2023-08-13

MORE AT Just Eat

I used to love Muffin Break. However, I have noticed that there has been a change of ownership and staff. Since this has happened the staff that have served myself and others are rude! The younger staff are lovely. But the older adults are rude. Answering back customers, making passive aggressive comments etc, particularly to older members of our community. Unacceptable behaviour! I suggest the older adults invest in customer service courses!

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Tracey Garrod . 2023-08-06

MORE AT Google

I loved the chicken and chorizo panini it was perfect 🫠

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Merina . 2023-08-02

MORE AT Just Eat

I'm very disappointed in the quality of the service that I received during the past few days from Muffin Break in Redhill. I am a regular customer who lives in the Redhill Town Centre. I brought some muffins this morning for a party, and the person who gave me the muffins just put them in a bag and gave them to me. The cream was all over the bag, and everything was mixed up. Then I ordered a surprise bag from the Too Good to Go app. My bag wasn't ready at 4 p.m., and I had to wait 15 minutes to collect it. The person who gave me the bag just threw it at me. I will never buy anything from this store and will not recommend it to anyone.

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Nawoda Perera . 2023-07-09

MORE AT Google

Muffin Break in Redhill is a hidden gem for those seeking delicious treats at affordable prices. Their muffins are simply divine, boasting a delectable taste that leaves you craving for more. Whether you prefer classic flavors or unique creations, Muffin Break has a wide variety to satisfy every palate. One of the standout aspects of this cozy café is their reasonable prices. Despite offering high-quality baked goods, the cost remains affordable, making it an excellent choice for a quick snack or a leisurely treat without breaking the bank. The service at Muffin Break is top-notch, with friendly and attentive staff always ready to assist. Their warm and welcoming demeanor adds to the overall experience, ensuring that customers feel valued and well taken care of. While there may be a slight wait in the queue during peak times, the taste and quality of the products make it well worth it. Besides, it's a testament to the popularity and demand for their delectable muffins. Muffin Break has won me over with their exceptional taste, great prices, and fantastic service. I'm already looking forward to my next visit, as I know I'll be back for more of their mouthwatering treats. If you're in Redhill and have a craving for delightful muffins, Muffin Break is definitely the place to be.

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Piotr Czajka . 2023-07-02

MORE AT Google

Very nice coffee. Muffins are OK also. A bit expensive for me mind. Some are small also . Nice staff

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matt bibby . 2023-06-30

MORE AT Google

Good for a quick bite and quick coffees ☕

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Mouhamad Wehbe (Cars In Doha) . 2023-06-29

MORE AT Google

The panini at muffin break are on the more expensive side but are backed up by the higher quality ingredients. The coffee there is not too bad but I’ve personally had better elsewhere.

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Victor Roman . 2023-06-10

MORE AT Google

Got a good items in the same bag. Making the cold item warm and warm item cold. Not great

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Adam . 2023-05-25

MORE AT Just Eat

Fresh and delicious food and snacks

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Jibinjohnson Jichu . 2023-05-04

MORE AT Google

Ordered toasted cheese and tomato sandwich when arrived was cold. The cheese hadn’t even melted very expensive and it was on brown bread when we ordered white. This is the second bad experience we have had with coming here

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Bently . 2023-04-16

MORE AT Google

The food is lovely. Only downside is it's a bit pricey.

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Loopy Lou . 2023-04-14

MORE AT Google

Great food and coffee. Staff are great and always happy to help. Thank you.

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Jeremy Hancock . 2023-04-14

MORE AT Google

Very expensive. Some rude staff. Muffins are expensive and not really worth it in my book. Very loud and lots of arguments were heard from the kitchen between the boss and young employee which was horrible to hear.

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megan grubbs . 2023-03-18

MORE AT Google

I loved it, thanks for replace the cake for the muffin it was delicious 😊. Great service and I will definitely would be ordering again!

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Florencia . 2023-03-05

MORE AT Just Eat

Muffins are really good. So the coffee. Cakes are just okay, most of the time they don't taste same day fresh at all. Staff is really awesome, they have a great vibe and they are super professional.

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João Filipe Pereira . 2023-03-01

MORE AT Google

My other half and I LOVE this spot for lunch and redeems itself from the rest of Redhill with great food, speedy service and fair prices!

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Freya Johnstone . 2023-02-27

MORE AT Google

Full of sugar, yes it sells muffins, pastries etc but they are sickly sweet and over priced. Most of the staff seem pleasant though.

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Peter . 2023-02-19

MORE AT Google

Best Cafe! Had a UberEats delivered & the staff are brilliant!! Definitely worth a visit Bridgette | 🇺🇸

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Bridgette Taylor . 2023-01-29

MORE AT Google

Muffin break is my son favourite the bread are fresh and the coffee was good. I can recommend it if you never tried it yet

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Beauty by Janne . 2023-01-14

MORE AT Google

Updating a previous 5 star review. Food still very good quality and fresh but (with exceptions) the staff are rude and unhelpful now. They don't even like each other! I was given an Appetiser can on its own to drink. Some ice, even a glass for me £3.00 please! Also given wrong muffin despite the staff member confirming which one. And the noise from the kitchen... my goodness. Is a captive grizzly bear doing the dishes? Indicates a lack of customer care. It never used to be like that. Consider closing off that kitchen bit all the way to the ceiling. I came in the read a book. Gave up after one paragraph.

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Grant Murray . 2023-01-13

MORE AT Google

Drinks were good, but it was incredibly noisy! I realise the staff were busy but the clatter and banging coming from the kitchen bit was unbelievable! We couldn't have a conversation or relax. I don't think we will be visiting again.

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Maria Scullion . 2023-01-08

MORE AT Google

Great coffee and both staff members where great however the manageress that was there was grumpy and didn't really speak to politely to the staff serving. However the young lady and gentleman that served shared a joke with us and made me chuckle. Would love to go back and see the staff as they were great

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John W . 2022-12-21

MORE AT Google

A great choice of quality sandwiches, popular place, always seems busy. Cosy coffee shop for a quick lunch. Located inside The Belfry Shopping Centre

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Sean Penney . 2022-12-09

MORE AT Google

The food is so good. Won't ever deny a muffin opportunity.

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Oli Phillips . 2022-12-05

MORE AT Google

Overcrowded... expensive muffin....slow service....not sure worth the visit ???

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okba elbasir . 2022-11-10

MORE AT Google

Always busy. Good choice. Good Staff. Toilet. Buggy accessible.

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Kat B . 2022-10-24

MORE AT Google

Had the red velvet cake, amazing!

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P Lowe . 2022-10-08

MORE AT Google

Coffee was first class...however no internet..and no phone connection !!!!!

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Kenita Jane . 2022-09-27

MORE AT Google

Food and drink was cold. Had to chuck drink away as it tasted chemically. Some of the food was stale. Over all not a good experience won’t get ordering again

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Jade . 2022-09-17

MORE AT Just Eat

Had an amazing cappuccino here and the best brownie by far. Really lovely atmosphere and staff are very friendly

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R B . 2022-09-09

MORE AT Google

Expensive and terrible service. Shan’t be coming here again!

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Adrian Richardson . 2022-09-08

MORE AT Google

They are not professional. As I didn't want to go to toilet after order with a cup, I just asked toilet whether they have or it is in the mall. She just said toilet for the customers. Oly think she said was this 😂Which never happened to me in any costa nero starbucks etc. Felt not good. Can't say anything for their other services.

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Kayhan Akcay . 2022-07-31

MORE AT Google

Very nice service staff friendly an food lovely

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Allan King . 2022-07-28

MORE AT Google

Too Overpriced for the quality of food and drinks

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Phil Jose . 2022-07-12

MORE AT Google

Food was lovely but one of the cakes was upside down so had lost its filling, bit messy.

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Nancy . 2022-07-08

MORE AT Just Eat

The staff were friendly and the food was great.

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Mekha Elizabath Borahae (Vampire) . 2022-07-03

MORE AT Google

95p to add syrup. Day light robbery. Muffin was OK but again totally over priced.

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MsV Venner . 2022-06-09

MORE AT Google

Very good quality coffee and an excellent piece of cheesecake, will be my new go to place when I'm in Redhill

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Geoff Izzard . 2022-06-01

MORE AT Google

If you need a coffee and bite to eat that won't disappoint then Muffin Break is the best around for miles!

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Deluxe Detailing Surrey LTD . 2022-04-21

MORE AT Google

Could do with offering more gluten free options apart from two different sweet muffins. Normal muffins are much bigger too than the gluten free option but are the same cost.

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Kerry Ricketts-Cole . 2022-04-18

MORE AT Google

Really disappointed that they have replaced bacon with halal turkey 👎🏻

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Alexia Eva . 2022-02-01

MORE AT Google

Extremely disappointing to find out they have removed bacon and ham off the menu and replaced with halal Turkey.

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Joe Washington (JoeWash) . 2022-02-01

MORE AT Google

Not all people can speak english and the staff was very unfriendly they are rushing,you have few seconds to decide what you want and they’re not happy with you…they’re rushing you…disappointed

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Bogdan Catalin . 2022-01-25

MORE AT Google

Ordered delivery from here. Received a muffin that was so stale it was rock solid. Also got a scone that just came by itself (no jam or anything). Can't speak to dining in but would not recommend ordering from here. The clearly days old muffin would make me worry about their hygiene standards though.

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Benjamin Green . 2022-01-18

MORE AT Google

Great staff and service. The best cupcakes and sandwiches in the area.

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Michelle Fenton . 2022-01-17

MORE AT Google

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