Based on 887 opinions finded in 3 websites
Based on 887 opinions finded in 3 websites
Nº 118 in 369 in Reigate and Banstead
Opinions
Really good coffee, food and desserts. The employees were also super nice. Very enjoyable time here!
Sharon . 2024-11-03
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Very noisy place....good selection of sandwiches/wraps/cakes.
Susan Bryant . 2024-10-17
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Good fresh food ,to be had here
Raymond W Spiller . 2024-10-11
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Really good environment met the manager there was really friendly and energetic
azaan Butt . 2024-10-10
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Very friendly staff and a good selection of hot and cold snacks as well as great coffee.
Dharmender Singh . 2024-10-04
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The food is delicious, all cakes and muffins are well baked and fresh. Nice atmosphere and nice service overall. Definitely one of my favorite coffee places.
Rafa Medeiros . 2024-10-04
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Been there 3 times within a month and every time I've gone there has been an unbelievable amount of flies, it's just very off putting The one time we sat in we ordered a cheese and caramelised onion toastie and a sausage roll both heated The cheese in the toastie was still mostly solid and the sausage roll was cold in places. At this point a line had formed and with the flies buzzing around us we just wanted to get out and go. Please clean this place up. It's a genuine health hazard.
Charlie Watson . 2024-10-03
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Chelsea Ayesha and Siphe are very good stuff. The service is 10/10 food is amazing also. I definitely recommend. Best in redhill
Redhill Barbershop . 2024-09-30
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This was my second visit here and it was just as bad as the first time. Will never ever eat here again. Food was very poor. I was given the wrong order and then when I did get my correct sandwich it was toasted but the cheese was hard, very dry and barely any filling. Total rip off. The toilets had no toilet paper, tiles falling off around the sink and a big gapping hole by the side of the loo. Massive health and safety issues. Beware
Michelle Alexander . 2024-09-29
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Revolting. Flies everywhere. Not hygienic and has been reported to the council.
Review A . 2024-09-14
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Probably wouldn't have bothered if I'd noticed the amount of flies above the service area. Don't know if this was a one off due to the weather and all but either way it was pretty off putting.
Lloyd Rowe . 2024-09-11
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Lovely smoked salmon bagel and egg bloomer for morningses
Graham . 2024-08-28
MORE AT Just Eat
The Ambience is Everything,Customer Service was Excellent,the blue berry muffin was great Will definitely be visiting again
Asa Nwa . 2024-08-10
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We have been coming to Muffinbreak for ages and this has been the worse experience and service received. The Arab guys starts taking my order and halfway through start talking to other people and walk away. Then the black lady started helping me from the start and took one of the things I wanted and started helping other people. The only person who was friendly and efficient was the blond girl who eventually took my full order and got it done. You need to teach your staff customer service. Food and coffee was good though.
Erik Buitendach . 2024-08-06
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I went to Muffin Break in redhill & asked what was dairy free on the menu due to becoming dairy intolerant a few months a go. The lady that served me was amazing, she check for dairy in the foods & nothing was to much trouble, unlike a lot of places in surrey who can't be bothered! I will definitely use Muffin Break again & recommend it
Kerrie . 2024-07-20
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This place is a favourite of mine, but recently that's changing. The food is delicious but lately the cakes are stale. It's got to the point where I automatically hope my cake I've ordered is fresh- this shouldn't be the case- you'd expect it to be fresh.
anne b . 2024-07-18
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We visited today and it was quite busy There was a few issues. Firstly when busy the trays of food waiting for coffee build up by the till. They prepare the cakes earlier than the coffee and when people approach the till they are so close to the food when speaking I am sure that germs are landing on the cakes. Also one employee kept touching his beard, hair and face all the time whilst serving. For hygiene staff should not be doing this
Wendy Harvey . 2024-07-07
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Fantastic Food and Coffeer the muffins are to die for seriously good flavor in them!! Sandwiches are full of flavor and delicious nice big pieces of chicken
Charles . 2024-07-07
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Had a lovely experience here this morn. Huge portions of cakes and rolls etc, not overly expensive. Lovely staff, I definitely recommend.
katie Jacks . 2024-06-11
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Staff here are totally slow and incompetent. Never going back. Rubbish service gone downhill recently.
RJ . 2024-06-02
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Ordered 2 tomato and mozzarella paninis and only one arrived. Tasted ok. Ordered some hot and cold drinks, which were quite nice. Dine in : ordered a feta and spinach triangle which was a little oily. Overall ok.
Aparajita S . 2024-05-27
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We have been going to Muffin Break since it opened a few years ago, but it now seems like it is going downhill. We went in yesterday and ordered the mozzarella, tomato and pesto flat bread. Firstly, it wasn’t heated properly and secondly, a spider appeared on the plate when attempting to eat the food. The new staff seemed a bit lost too but ended up replacing the plate and giving another sandwich. Has put us off going back though as there should not be any creepy crawlies in or around food.
Zain Ahmad . 2024-05-03
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Good selection of Italian breads.
david alexander . 2024-04-08
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i ordered a mud cake for 3.30 (and for what it cost it was extremely underwhelming) and there was paper stuck in the food, in between the cake itself and the icing. when i went to inform them about this, the lady at the till started trying to argue with me, saying that they put paper around the cake so they weren’t responsible for it. i wasnt even expecting anything i just wanted to make it known to them but they acted so rudely towards me. the prices are so expensive here (they have tiny milkshakes for £5.90!!) if you want cake or coffee dont bother coming here.
zoe . 2024-03-28
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Lovely cafe, nice food and drink. Plenty of space for me to tuck the pushchair and feed baby and I in a quiet corner.
Donna B . 2024-03-05
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I wouldn't give any ratings if I had to, I have been scammed, I ordered 6 muffins from muffin break in just eat app, they left 2 muffins hanging by the outside gate, and my neighbour saw it and brought it to me, very disappointed.
Neema . 2024-02-23
MORE AT Just Eat
ordered food online the food was all wrong not what we ordered we asked for no cheese because of an allergy and we got a lot of cheese which could have been bad if we didn’t notice, the other bagel we ordered was smoked salmon it wasn’t smoked it was was cook salmon and didn’t taste right, coffee was very very sweet enough to rot a tooth although the milkshake was very nice. wasn’t very pleased as we also waited an hour. disappointed
Jack Sanderson . 2024-02-21
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Service and cleanliness is shockingly bad. But the food is decent for a take away.
Marc Mack . 2024-02-19
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Very friendly staff, welcoming atmosphere, and the best thing is a blueberry muffin!
Justin Moore . 2024-02-12
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Went in today the sandwiches was not toasted properly and cold they only brought out half the order and the staff was very rude will never set foot back in there
Richard Pearson . 2024-02-06
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I love taking my daughter here for a treat. There is a good choice of cakes and muffins, but also milkshakes and she thinks the Oreo is the best one that she's had!
G Richmond . 2024-01-29
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Popped in for a coffee and hot chocolate, we received 2 hot chocolate. Cant even get an order right . Muffins , well dont even bother, blueberry muffin with 1 blueberry in it . Avoid at all costs customer service is shocking .
Sharon Weller . 2024-01-25
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Expensive and poor quality I have tested pretty much every product The staff is stressed The place is noisy
Miss R . 2024-01-20
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Wish they would include sugar packs in the bag
Charles . 2024-01-09
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Coffee was good but the children did not like the hot chocolate, it was too strong for them.
Marji Snelling . 2024-01-04
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Mediocre at best... I believe muffins should always be freshly baked and not too sweet so was hoping for some good fresh muffins from this place. The ones we had were freshly baked, but doughy, bland and lacking in flavour/fillings. My decaf latte was flavourless too, and my son's milkshake was too sweet, like drinking syrup. The best product we tried were the 'duffins' (croissant dough baked in a muffin tin, rolled in sugar and filled with nutella or biscoff spread) - these were good, freshly baked although definitely on the sweet side. Overall a disappointing experience, I had fond memories of Muffin Break years ago in New Zealand, but these muffins fall short of that standard.
Victoria Fernandez Salom . 2024-01-02
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The service was a little slow. We waited 20 minutes for 2 coffees
Suzanne Cox . 2023-12-24
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Terrible service here again. So quick to take your order but they only bring out half the food order. The member of staff that was carrying the food only looked for us on one side of the cafe, we were at the front so he put the food back at the counter. So I went to get it myself. Had to ask where the rest of our order was. 20mins later they still hadn't made the drinks. Which one of them was an apple juice so I don't know why that was delayed.
Carla Cudd . 2023-12-22
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This place discriminates against people with assistance dogs. Please avoid.
Paul Wright . 2023-12-07
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Good coffee and panini. However observed staff refuse to allow a lady and her assistance dog to sit in the cafe. Lady was visibly upset, other customers intervened informing them that it assistance dogs are legally allowed however the staff stated it is their bosses rule so refused to change their minds. Won’t be returning for this reason. Manager needs training on disability discrimination
ellie carroll . 2023-12-07
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t I have to say that my experience with this muffin caffee was great, with very professional but friendly staff. I will definitely be coming back, I would recommend this to everyone!
Aras Sharmn . 2023-12-06
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Just loved the biscoff cheesecake 😍
manjula priyadarshini . 2023-10-25
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Nice food,service a little slow ,it's very noisy,not good trying to relax with a coffee and chat with friends ,lots of banging around coffee machine
patricia havers . 2023-10-13
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Thier is a strange vibe to this place the staff seem uncomfortable and nervous at all times management issues it's a bit strange but personally I don't feel comfortable I'm here won't be back
Zodiac Forest . 2023-10-10
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Great service from both muffin break and driver- thank you!
Kev . 2023-10-01
MORE AT Just Eat
Appalling service . Waiting for 30 minutes for an espresso and a muffin to eat in. People around are getting their orders mixed up.
Yulia Gavrilova . 2023-09-25
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Management was rude to staff, raised an eyebrow at the mistreatment in the workplace. Food was sub-par at best, milkshake was so-so. Was an uncomfortable environment seeing a worker behind the cash register cry. Would not recommend, and will not be going back. I ordered a panini and it took 10 minutes, and I was the only customer in the café! Never left an establishment so fast in my life! After it took 10 minutes for that panini, of course! It wasn't even worth it- the cheese was rubbery, and they put tuna in it after I specifically said that I was allergic to seafood! I was wheeled off to hospital! For shame!
Felix Terry . 2023-09-19
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Probably not a great idea to get takeaway here. Or take your own container in? We got two different slices of cake. They put them in a brown paper bag together for us. The oil from the cream leaked through. We cut the bag open and found everything a bit squished together. We managed to separate them, but it wasn't the best situation trying to get the pieces out. Sad, because the chocolate one was really good too.
doc officer nhcrsc . 2023-09-07
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Not a bad place for coffee and hot drinks, the cupcakes it all depends on who serves you. Some staff are excellent whilst others need more training
Jennifer “Jaye” SK . 2023-09-07
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Coffee tastes awful and has no salted caramel syrup in it
Chantel . 2023-08-29
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What a gem of a find whilst visiting Redhill for a few hours. I have coeliac and there was a good choice of gluten free muffins 👏👏. The service was excellent, coffee was great so definitely recommend. Muffins were fresh baked and delicious. There was a good choice of other fresh baked food available.
Angela Browne . 2023-08-27
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Friendly staff and a great selection of food & drinks!
Gary Tylee . 2023-08-27
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Only got 1 panini delivered and no milkshakes?
Josh . 2023-08-22
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I'm from London but I regularly travel to Redhill to come to this gem of a place. Great service great food. It's just a nice chilled place to be.
J D . 2023-08-13
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Repeating this order for the 3 time and love it
Merina . 2023-08-13
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I used to love Muffin Break. However, I have noticed that there has been a change of ownership and staff. Since this has happened the staff that have served myself and others are rude! The younger staff are lovely. But the older adults are rude. Answering back customers, making passive aggressive comments etc, particularly to older members of our community. Unacceptable behaviour! I suggest the older adults invest in customer service courses!
Tracey Garrod . 2023-08-06
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I loved the chicken and chorizo panini it was perfect 🫠
Merina . 2023-08-02
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I'm very disappointed in the quality of the service that I received during the past few days from Muffin Break in Redhill. I am a regular customer who lives in the Redhill Town Centre. I brought some muffins this morning for a party, and the person who gave me the muffins just put them in a bag and gave them to me. The cream was all over the bag, and everything was mixed up. Then I ordered a surprise bag from the Too Good to Go app. My bag wasn't ready at 4 p.m., and I had to wait 15 minutes to collect it. The person who gave me the bag just threw it at me. I will never buy anything from this store and will not recommend it to anyone.
Nawoda Perera . 2023-07-09
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Muffin Break in Redhill is a hidden gem for those seeking delicious treats at affordable prices. Their muffins are simply divine, boasting a delectable taste that leaves you craving for more. Whether you prefer classic flavors or unique creations, Muffin Break has a wide variety to satisfy every palate. One of the standout aspects of this cozy café is their reasonable prices. Despite offering high-quality baked goods, the cost remains affordable, making it an excellent choice for a quick snack or a leisurely treat without breaking the bank. The service at Muffin Break is top-notch, with friendly and attentive staff always ready to assist. Their warm and welcoming demeanor adds to the overall experience, ensuring that customers feel valued and well taken care of. While there may be a slight wait in the queue during peak times, the taste and quality of the products make it well worth it. Besides, it's a testament to the popularity and demand for their delectable muffins. Muffin Break has won me over with their exceptional taste, great prices, and fantastic service. I'm already looking forward to my next visit, as I know I'll be back for more of their mouthwatering treats. If you're in Redhill and have a craving for delightful muffins, Muffin Break is definitely the place to be.
Piotr Czajka . 2023-07-02
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Very nice coffee. Muffins are OK also. A bit expensive for me mind. Some are small also . Nice staff
matt bibby . 2023-06-30
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Good for a quick bite and quick coffees ☕
Mouhamad Wehbe (Cars In Doha) . 2023-06-29
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The panini at muffin break are on the more expensive side but are backed up by the higher quality ingredients. The coffee there is not too bad but I’ve personally had better elsewhere.
Victor Roman . 2023-06-10
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Got a good items in the same bag. Making the cold item warm and warm item cold. Not great
Adam . 2023-05-25
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Fresh and delicious food and snacks
Jibinjohnson Jichu . 2023-05-04
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Ordered toasted cheese and tomato sandwich when arrived was cold. The cheese hadn’t even melted very expensive and it was on brown bread when we ordered white. This is the second bad experience we have had with coming here
Bently . 2023-04-16
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The food is lovely. Only downside is it's a bit pricey.
Loopy Lou . 2023-04-14
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Great food and coffee. Staff are great and always happy to help. Thank you.
Jeremy Hancock . 2023-04-14
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Very expensive. Some rude staff. Muffins are expensive and not really worth it in my book. Very loud and lots of arguments were heard from the kitchen between the boss and young employee which was horrible to hear.
megan grubbs . 2023-03-18
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I loved it, thanks for replace the cake for the muffin it was delicious 😊. Great service and I will definitely would be ordering again!
Florencia . 2023-03-05
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Muffins are really good. So the coffee. Cakes are just okay, most of the time they don't taste same day fresh at all. Staff is really awesome, they have a great vibe and they are super professional.
João Filipe Pereira . 2023-03-01
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My other half and I LOVE this spot for lunch and redeems itself from the rest of Redhill with great food, speedy service and fair prices!
Freya Johnstone . 2023-02-27
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Full of sugar, yes it sells muffins, pastries etc but they are sickly sweet and over priced. Most of the staff seem pleasant though.
Peter . 2023-02-19
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Best Cafe! Had a UberEats delivered & the staff are brilliant!! Definitely worth a visit Bridgette | 🇺🇸
Bridgette Taylor . 2023-01-29
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Muffin break is my son favourite the bread are fresh and the coffee was good. I can recommend it if you never tried it yet
Beauty by Janne . 2023-01-14
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Updating a previous 5 star review. Food still very good quality and fresh but (with exceptions) the staff are rude and unhelpful now. They don't even like each other! I was given an Appetiser can on its own to drink. Some ice, even a glass for me £3.00 please! Also given wrong muffin despite the staff member confirming which one. And the noise from the kitchen... my goodness. Is a captive grizzly bear doing the dishes? Indicates a lack of customer care. It never used to be like that. Consider closing off that kitchen bit all the way to the ceiling. I came in the read a book. Gave up after one paragraph.
Grant Murray . 2023-01-13
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Drinks were good, but it was incredibly noisy! I realise the staff were busy but the clatter and banging coming from the kitchen bit was unbelievable! We couldn't have a conversation or relax. I don't think we will be visiting again.
Maria Scullion . 2023-01-08
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Great coffee and both staff members where great however the manageress that was there was grumpy and didn't really speak to politely to the staff serving. However the young lady and gentleman that served shared a joke with us and made me chuckle. Would love to go back and see the staff as they were great
John W . 2022-12-21
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A great choice of quality sandwiches, popular place, always seems busy. Cosy coffee shop for a quick lunch. Located inside The Belfry Shopping Centre
Sean Penney . 2022-12-09
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The food is so good. Won't ever deny a muffin opportunity.
Oli Phillips . 2022-12-05
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Overcrowded... expensive muffin....slow service....not sure worth the visit ???
okba elbasir . 2022-11-10
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Always busy. Good choice. Good Staff. Toilet. Buggy accessible.
Kat B . 2022-10-24
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Had the red velvet cake, amazing!
P Lowe . 2022-10-08
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Coffee was first class...however no internet..and no phone connection !!!!!
Kenita Jane . 2022-09-27
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Food and drink was cold. Had to chuck drink away as it tasted chemically. Some of the food was stale. Over all not a good experience won’t get ordering again
Jade . 2022-09-17
MORE AT Just Eat
Had an amazing cappuccino here and the best brownie by far. Really lovely atmosphere and staff are very friendly
R B . 2022-09-09
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Expensive and terrible service. Shan’t be coming here again!
Adrian Richardson . 2022-09-08
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They are not professional. As I didn't want to go to toilet after order with a cup, I just asked toilet whether they have or it is in the mall. She just said toilet for the customers. Oly think she said was this 😂Which never happened to me in any costa nero starbucks etc. Felt not good. Can't say anything for their other services.
Kayhan Akcay . 2022-07-31
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Very nice service staff friendly an food lovely
Allan King . 2022-07-28
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Too Overpriced for the quality of food and drinks
Phil Jose . 2022-07-12
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Food was lovely but one of the cakes was upside down so had lost its filling, bit messy.
Nancy . 2022-07-08
MORE AT Just Eat
The staff were friendly and the food was great.
Mekha Elizabath Borahae (Vampire) . 2022-07-03
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95p to add syrup. Day light robbery. Muffin was OK but again totally over priced.
MsV Venner . 2022-06-09
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Very good quality coffee and an excellent piece of cheesecake, will be my new go to place when I'm in Redhill
Geoff Izzard . 2022-06-01
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If you need a coffee and bite to eat that won't disappoint then Muffin Break is the best around for miles!
Deluxe Detailing Surrey LTD . 2022-04-21
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Could do with offering more gluten free options apart from two different sweet muffins. Normal muffins are much bigger too than the gluten free option but are the same cost.
Kerry Ricketts-Cole . 2022-04-18
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Really disappointed that they have replaced bacon with halal turkey 👎🏻
Alexia Eva . 2022-02-01
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Extremely disappointing to find out they have removed bacon and ham off the menu and replaced with halal Turkey.
Joe Washington (JoeWash) . 2022-02-01
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Not all people can speak english and the staff was very unfriendly they are rushing,you have few seconds to decide what you want and they’re not happy with you…they’re rushing you…disappointed
Bogdan Catalin . 2022-01-25
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Ordered delivery from here. Received a muffin that was so stale it was rock solid. Also got a scone that just came by itself (no jam or anything). Can't speak to dining in but would not recommend ordering from here. The clearly days old muffin would make me worry about their hygiene standards though.
Benjamin Green . 2022-01-18
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Great staff and service. The best cupcakes and sandwiches in the area.
Michelle Fenton . 2022-01-17
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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