Cafe Rouge Reigate in Reigate and Banstead

I was very hungry when I came into the pub and so sat down and looked at the menu. I saw the chicken burger which caught my eye and at £17 I was expecting a large chicken burger on nice bread with plenty of toppings. You can expect my shock and horror when the food eventually arrived and I saw this tiny pathetic excuse of a burger. I think if it was priced at £5 it would be less of a hit, however at £17, this was close to a war crime. The chips were very tasty and well cooked however didn’t recover the damage done by the burger. I’m not sure whether this is a rogue item which is known to be not very good but I will never eat here again after that experience. Sad to ruin the experience when I love this pub so much

Great for a cheeky pint 👌 Very friendly manger and good cider 👏

Just had a drink. Busy but not much of an atmosphere for a Friday night!

your Barmaid was on TalkSport tonight. She sounded lovely. next time I’m passing, I will definitely pop in

Very clean and a good atmosphere. Staff are extremely pleasant.

I went to this pub last night, ordered two drinks, a large wine and a gin and tonic, they cost £20.85, I questiond the barman about the price, thinking he made a mistake because it was so much more expensive than other pubs,he said it was right to.my amazement. We went upstairs to have our expensive overpriced drinks. as Literally every table was wonkey ,we eventually found a a table we thought to be ok, guess what it wasn't and the drink toppled over. They did replace it free, definitely not an enjoyable experience. I never bother writing reviews, but I feel this experience needed to be shared. Never again. Charlotte

Nice place for a lunchtime Pint in beautiful Reigate

Nice atmosphere and location, bit pricey but can't complain

Very busy but big pub with a beer garden

£13+ glass of wine and 6.90 for a beer tad on the steep side?

A grand old pub over numerous levels ending in a lovely beer garden at the very top of the pub! Two bars - one each on both the ground and 1st floor - with the ground floor bar being the only one open when we were there. There is so much space in this pub which is wonderful to 1 - allow people to enjoy it's grandeur and 2 - to let people move about freely without running into a table two and a half feet away. The staff were amazing and I did spend a bit of time chatting away to them, learning a bit more about the pub (and Fuller's - good to work for apparently). The Guinness was excellent and the London Pride was apparently a bit too cold but nice regardless.

Didn't eat there so haven't rated. Nice drinks and atmosphere but still quiet enough to hold a decent conversation

Should the pub be called 'The Light at the End of the Tunnel'? For a first time visit to Reigate, someone walking from the station and through the tunnel might think so! A welcome sight. I didn't have any food, but did look at the menu and thought it was a good selection. London Pride was cooler than I would like, but nice nonetheless.

Just met a friend for a drink here, pleasant to sit on the sun for a bit and listen to the live music

I was on the " Ale Trail " Pilgrim. The beer wasn't on the handpump, it was keg, very cold, and £6-70 a pint. I was told I couldn't use " that table " twice. I'll not be going there again.

Always friendly and very good beer. Great location. Last time I ate the food was very good but it was quite a while back

Stopped in for a quick bite during a work visit and really enjoyed the food, drinks and atmosphere. The bartender (Dylan) was super friendly, and served up some nice recommendations on tap for me. The onion rings were some of the best I’ve ever had in my life. No joke. 5/5

Nice spacious venue with a modern feel. Good selection of beers, decent seating in a great location.

Straightforward boozer. All is as you would expect. Still the same.

I ordered the chicken wings as part of a group. The new Head Chef, Connor, came downstairs to warn me of the risk of seafood cross contamination. Wow. So few venues take this level of consideration. Credit to AJ, the Manager on duty as well. You guys saved me a week of illness.

I recently (26/01/24) organized a social event at The Market Stores pub in Reigate for 56 people, with buffet style food. We had the upper floor to ourselves. That space is plenty for the number of guests that we had, although it is a bit on the long and narrow side. The food deal we had was the finger buffet, for which there was a minimum of 5 items per person at £3.50 per item. I wondered if this would be enough for some of the big appetites in our group, but they assured us that it would be, and it certainly was. In fact I fear there was quite a bit of food left over, which was a shame as it was very tasty and very attractively presented. In particular, all items of food were clearly labelled as to ingredients, just as I had requested. I had a lot of help and advice from AJ (mainly), and she responded quickly to any queries I had. All in all, we had a great evening, and I would thoroughly recommend The Market Stores as a venue for a gathering of this nature. Nick

Fantastic Fuller's pub in the middle of Reigate, went on a Saturday night, there was a really good vibe and live music too. Huge choice of gins and a very good Guinness to boot.

Would give all 0 stars if i could. Terrible place. Booked a private birthday event here and they came very close to absolutely ruining a 30th birthday and gave no sh*ts about it. Fistly they did make us aware that the kitchen was closed and we could not bring our own food which is fair enough. But they said they would lay out Crisps and snacks for us and make it look nice for our arrival. They did none of that. Secondly when booking, they said we could connect our own music and play it through the speakers in our private area, and to make a playlist. On arrival we were told there is absolutely no chance we are allowed to play our own music and had to make do with theirs which was poor and quiet. This upset us alot as you can image this was supose to be a special event, where we could have fun and a dance. No dancing happened at all. Lastly, when booking they told us we could stay until 11pm with kids. Out of the blue we were told as we have kids with us we have to be out by 9pm!! On all of these issues they did absolutely nothing to help us would not budge on anything! What a terrible place. Luckily we spoke to another venue nearby and they welcomed us all on such short notice and we stayed with kids until midnight, were able to play music and ordered pizza for everyone. AVOID THIS PLACE

I honestly don't know why this place has 4 star reviews, but take it from me, I wouldn't wast a penny at this place and if you're thinking of booking it for events don't do it! Booked it for my 30th private event first of all we were told prior we were allowed to have our own music bar snack would be laid out as the kitchen is"closed" we arrived none of that had happened, we were not allowed to play music but instead we had to make do with the music from downstairs, as people were arriving we were told no kids after 9pm which again we should have been aware of, what a horrible night! Never again!!!!!! If you want to actually have a great time go to the one down the road they took us and all our guests, kids and the rest of then night was amazing we should have went there instead! Staff were more professional and friendly, whatan absolute waste of money spent here

Great pub. Met few mates here and was nice atmosphere.

No service. Food service 45 min after order. Chips taste fish and burger are ridiculous specially at that price. Nice place for a drink and no more.

Solid local pub, usually a good atmosphere and nice place to chill out for a while. Gets very rowdy on a Friday; more chill but lively vibe the rest of the time. Have never seen anyone eating here.

Best pub in Reigate for beer before going out.

Great and friendly staff. Nice atmosphere 😎

Great selection of drinks including non alcoholic beers.

Booked a table for a nice Saturday night out, but the kitchen was closed, dishwasher broken so we were served in plastic glasses, the live music that was supposed to start at 9pm started 50 mins later. Disappointed

At the end of Reigate Cave tunnel, it’s nice view of a pub. Feeling thirsty so pop in for a pint. Not bad choice for cask & keg beers. Indoor & outdoor seating as well as rooftop garden. Nice atmosphere. Enjoy my time and drink.

What a transformation freshening up the decor and adding more tables and chairs to make the lunchtime midweek drinks time feel more welcoming. That coupled with new enthusiastic and smiley staff has transformed this watering hole. Five stars from me :-)

Had a great time celebrating Christmas with my team. The ambience and selection of beer is nice as well.

Lovely pub bit of a post modern feel too it but the ale is lovely like the service will be coming back here again with a lovely rooftop garden

Great pub quiz on a Tuesday night and the hostess isn't bad either!

I had a pint and wife a glass of chardonnay sitting outside on a sunny Saturday. It wasn't busy, decent crowd and prices on par with London (i.e. not your Weatherspoon prices)

Terrible night. Decided to go to the advertised quiz night. (Tues). Popped in at about 3.15 on the day (11/7) to ask what time the quiz was on. We were told it started at 7.15. We arrived to a fairly quiet pub st 7.15. Ordered drinks and again asked the time of the quiz. Again told 7.30. Found a table. According to the sign the upstairs area was closed for a private function. We then ordered some food. Realised it was past the quiz start time, but thought it may be 7.30-8. Food arrived. We asked for cutlery to be told by the staff member they had to speak to other customers who had ordered food, but they would be back in 30 secs. He returned over 15 mins later with the cutlery!! We had finished the food. We found some drink napkins and a couple of knives ourselves. Luckily we had burgers. After asking why he hadn’t brought our cutlery, he said the other job took him longer than expected. I suggested our request for food utensils should have taken priority as if we had waited our food would have been cold. I then asked about the quiz. Which we were then told takes place upstairs. They put the sign up so they don’t have to open the upstairs bar, as there are only two staff!! We bought food and two rounds of drinks, spending nearly £100 and didn’t even do the quiz we had arrived for. We also spoke to the female staff member who wasn’t that much better and agreed when someone enquires about the quiz being pointed in the right direction would have helped! She also said we should really book, again not informed by any staff member and the website says just turn up! Really badly managed pub, poor communication and only average food. Very disappointing for a local.

Haven't eaten there yet, but it's a great place to chill.

Great pub centrally located in Reigate, had an amazing night here with an incredible live performance from Dee Freer

Busy pub in Reigate. A good place to drink. Summer = drinking outside.

Great staff and fun atmosphere.

Friendly venue in the heart of town but terrible service on Xmas Eve, completely ignored while other people served ahead of me

We were overcharged by £30 after a meal at the Reigate branch which might have been an honest mistake. Since the visit, I have rung, emailed, left feedback for head office and visited the restaurant trying to get my money back. My emails are ignored despite being told by members of staff to email, and the manager never calls me back. This is unacceptable.

Worst Afternoon Tea I have ever experienced. Lack of friendly welcome, mediocre service & non existent manager.( We pre booked & requested the afternoon tea menu) We arrived to be told.... sit anywhere.... Wrong menu's given, but rectified quickly. Tea arrived quickly, food took a while to come out. Mini baguettes consisted of a slither of ham & a rocket leaf! Brie ones were the same. We both took a bite & our faces must of been a picture... they were dry, chewy not pleasant at all. So my friend went & found our waitress & asked could we please have some, mayo, chutney or mustard added to make them more edible. So our food was taken back to the kitchen & came back after about 10 minutes. To our disbelief all that had been done was olive oil had been drizzled all over the mini baguettes!!! This was not what we had asked for & definitely not acceptable. So we requested the waitress to take the food back & we would order from the main menu. At this point we were told the manager would come & see us... Well 50 minutes after we arrived we still have no food, no sight of a manager & those that were seated after us were eating hot food! We walked out not having any food, dreadful service & will never return. Thank you for spoiling what should of been a lovely afternoon treat with a friend. That's without the time wasted getting there & parking paid for the privilege. Shame on you Cafe Rouge!

When we arrived on Friday night we were greeted well by the manager Kris, who was very friendly, knowledgeable and very professional. When we were eating our meal the manager came over to us and did a check back to see if everything was alright and ended up having a chat to him as he is a very nice guy and a very kind person in general who keeps a high standard of service at this restaurant. The food was amazing especially the mussels which were unbelievable, the wine which was recommended by the manager Kris was spot on and a perfect match for the mussels. Also the waitress who was working with Kris also was amazing, would highly recommend this restaurant and will definitely be back soon.

I was really excited about visiting Café Rouge in Reigate, the food was fantastic. Excellent customer service. Thanks Jenny for her friendliness, promptness and attention. The atmosphere of this place was excellent, the waiting time was pleasant and the attention was incredible.

Nice pub and have visited several times over the years and always found to have a nice relaxing place to stop for a while, whether you're having a drink or bite to eat

My best friend and I went here on a impromptu night out. This was the only place in Reigate that could accommodate us……….. AMAZING food but OUTSTANDING service from Isobel🥰 Will be back again very soon xxx

I am shocked by the level of unprofessionalism! I have never experienced such rude behaviour before, and weirdly enough the staff member who treated us disrespectfully referred to herself as the manager!! Overall nothing is actually special about the place! If you walked a little bit down the high street, you can easily find respectful decent and much more nicer places Would never recommend this pub to anyone or tolerate such hateful attitude What a shame!!

The staff was not friendly Food wasn’t cooked well

Steak overcooked, rubbery definitely not pink as requested. I took it home and fed it to my dogs. The only positive was the staff being friendly

1st time visiting yesterday for a friend's 30th 2nd floor was hired and the staff were great and efficient, security on the door were good fun

Great meal in a nice atmosphere Service from Isobel was great. She was friendly, polite and very accommodating

Great staff,good value for money.Quick service and the best breakfast in town.Waitresses have done an excellent service.

Regular visitors to this restaurant over the years and our favourite cafe in Reigate. A relaxing and friendly atmosphere, good food and a great team. Always made to feel very welcome. The new Manager is clearly committed to good customer service and it shows.

I would recommend visiting this lovely restaurant in Reigate. You could tell that the meal and drinks have been prepared with care and love. The manage, Lina has been really great. Massive thank you!

The food was very tasty! Also Lina has been very helpful. Overall experience has been very positive. Would definitely recommend.

Really nice food! First time in Cafe Rouge with friends. The food was so tasty. Really good service and fast. We are definitely coming back.

I had visited here with some old mates , and atmosphere was lovely . Very relaxing , caught up a lot . The service was great , lina made is feel very welcome with her friendliness. She gave us excellent recommendations and will be definitely visiting again.

Will definitely come back to this one. Got my food very fast. Stuff were very friendly. Not to expensive.

Lovely historic fullers pub, when I first knew it it when I was in my teens it was the market tavern although enlarged internally since then it has been done well the beer is good quality and the staff friendly too

Overall disappointing meal - waitress unhappy and seemed very inexperienced - leaning over our food and almost knocking over glasses, appearing to tut when asked anything, slow to clear, bringing others food to our table - wasn’t even busy! Food was mediocre, steaks excellent but salads awful - lacking anything but watery lettuce. Did tell our waitress who just said ok. No follow up. Wont be returning sorry.

Good service, good beer, nice setting and atmosphere.

A lovely meal with great and attentive service! Food was delicious - mussels & a steak, followed by Creme Brulee and Mouse. A lovely night out!

Amazing experience the waitress with pink hair who served me was so lovely and understanding honestly she made my day :)

Very rude staff, I tried to ask for a recommendation and the bar lady tried to ridicule me saying I didn’t know beers when really I was actually trying to ask for a professionals opinion??? Avoid lady with dark hair and glasses. Wouldn’t come back here after the attitude she gave. No wonder this place has a bad rep…. Manners cost nothing !!!!

Food was nice but customer service wasn’t great. Didn’t get a greeting when we came in and our waiter wasn’t very friendly

Poor customer service, rude staff, poor quality food. Emailed customer feedback twice and email Reigate Cafe Rouge direct and no communication received from either. Obviously they don’t care about their customers.

Very crowded and somewhat confused bar staff. It's an ok pub to meet up in but gets very busy. Not the best real ale selection. OK

Always busy, great choice of drinks. Good vibe

It's a perfect place to pop in and have a drink when out shopping or befor a meal.

Great food and lovely staff. The eggs oozed class and the hash browns were very crispy. Would definitely recommend.

Was quality service and food, full English was great and very good portions. Speedy service and great atmosphere

I previously wrote a review after a frustrating time with booking I feel I must re address this as it was NOT Reigate Branches Fault I have been using this branch for over 30 years and is my favourite one . Mehmet and his team...

I love Reigate and choose Cafe Rouge as a meeting place with an old friend. Table was clean and great location. Good food. 5 stars to Izzy our funny and lovely waitress who made the visit. She was so accommodating and joined in with our...

Had not been back to Cage Rouge for some time following a very disappointing previous visit. We were looking for somewhere to eat on 3rd December the day of the Christmas Fair when there were thousands of people visiting the town. Whilst most restaurants and...

Lovely atmosphere, friendly and fast service, comfy seating, great selection of beers.

We were unfortunate enough to try and have a breakfast today and couldn't wait to get out. No breakfast chef apparently. A very unfriendly welcome, well actually it was non existent. It was empty so hardly rushed off their feet The poor girl who was...

We have just come from having lunch at cafe rouge in Reigate( or should I say lack of!) To start the tables were horrendously dirty, there were fish and hairs on the table. We had some bread to share, which also came with a delight...

Was delighted to find a Café Rouge in Reigate as has always been one of my favourite chains. My local one in Weybridge has closed so I was really looking forward to some mussels and steak! I was with a friend so we went inside....

Poor. One seriously unhappy member of staff

Shame when you lose an entire pint of beer through no fault of your own (knocked over by someone else) that it is not honoured and you have to pay nearly £7 again for a refill.

Went for lunch. Service was excellent, as was the food. We look forward to returning very soon. Thanks

Great choice of beers and lagers. Good service

Just returned from evening dinner at Cafe Rouge. Food quality and service is fine however menu choice is very limited. Only fish on offer is salmon. Only 2 chicken dishes with no pork or lamb options. Steaks are available but not good value and not...

I like the food here and have been to the Reigate restaurant a few times however the last time I visited I found the staff to be quite rude. We sat outside and we were there for a while so I went in to let...

Lovely pub and all the staff were so friendly. Will be great when they start serving food again. They also have an upstairs for functions and a garden which isn't used at the moment

My sisters and I have just been for lunch here and maybe we caught the them on a bad day but the staff (or at least the guy who served us) was so uninviting and miserable., when I asked for dressing on my salad he...

Good but getting more expensive than pubs in busy London

Nice fresh food and excellent service - staff all friendly and welcoming especially Bart our waiter been back twice since my first visit and great food and service every time and Bart there to welcome us

AJ.. thank you and your amazing team for making my 50th birthday one to remember. We had the best time! Aiden is also fab. You both listened to what I wanted and my guests had a perfect evening. To anyone hosting a party I would recommend this venue. X

I always like stopping off here. If possible, I sit outside and people watch. Good selection of gin (and beer). Didn't eat this time (unless you count the crisps). Staff have personality, which I appreciate.

Booked a table for eight, restaurant was very quiet, when the waiter came to us he started by listing all the items are off the menu Louis bays in a couple of other things, I got the impression that the waiters would’ve preferred to have...

Set menu great. Lovely french food. And they've added loads of veggie/vegan options. Service from Bart was faultless. Thank you.

We came along with a BuyaGift voucher (a gift from friends) which under their T&C’s allowed us £50 off our bill on the a la carte menu. The staff however disputed this and gave us a set menu with no prices on it. The food...

Wonderful pub, great atmosphere. The landlady Karen has worked a charm on this place. Highly recommend

Disappointing for what we paid. Efficient staff but not very welcoming. Beef bourguignon more gristle than meat. Duck main course not available. Pleasant decor.

Nice town centre pub, not much character.

Visited for breakfast again, and never fails us. Food was lovely and fresh and service very attentive; special thanks to Bart who always has a smile and for whom nothing is too much trouble.