Muffin Break in Surrey Heath

Ordered a coffee and a cauliflower cheese Yorkshire wrap. Food was ok but not worth the £7 charge. Took a while to arrive and service was not great overall. Not sure if I would come back again.

Food seemed nice at first and a good variety. However I found a hair in our sandwich and discreetly went to speak to the manager who to my dismay began to argue that it can’t have been any of his staff. Bearing in mind he has long hair and no hair net on and neither of the other staff made the effort of tying their hair back either and then I noticed his finger nails (long and dirty). Safe to say I never went back again. I do not think this place would meet any acceptable food hygiene rating.

I go to this coffee shop quite regularly and the staff are nice and the cuppacino is one of the best tasting ,I prefer it to costa coffee and the cakes are nice too ,I haven't tried one of their muffins yet but I will ,they look yummy .

Just started going in here and why not sooner. The coffee is seriously delicious and their pastries are yummy. Staff are very friendly and pleasant. I think I have found my favourite coffee shop in Camberley. Costa is now back at second place which I thought I would never say haha You will be seeing more of me and my partner, thank you 😊

Hit and miss depending on what you order. The chocolate mud cake and red velvet cake are always a good shout. The muffins are often dry. I've had paninis twice there and twice the contents are cold even when the bread is hot. Biggest bug about this place is they won't buy / serve semi-skimmed milk. Not a particularly comfortable place to sit. They could invest in a few comfy chairs or sofa.

Panini had great crunch, apple muffin very good.

The food is equally as good as the location. Very well placed. We had the cookie crumble muffin - dine in. It was very nice !

Placed an order for collection. They cancelled it when I arrived. Waste of time

great quick service as usual. just a shame that the wrong cake was sent

Nice little independent coffee shop. Prices a bit higher than the chains of coffee shops, but a lovely first visit today

Excellent service this morning and amazing with allergies.

No croissants for breakfast! Sure they usually do?

the young boy in there called harvey verbally abused me and then threw the change at me will not be coming back and he should be sacked

We enjoy the excellent coffee, delicious cake and friendly staff. With its town centre location, Muffin Break has become a regular part of our shopping trips into Camberley.

We were treated very badly by one of the staff who gave a really bad look at us. I use to go there alot with friends and family but I will never return there again. You should train your staff to be polite and respectful towards customers.

Amazing food and service - I ordered on deliveroo and, because they didn't have the muffin I ordered, they sent me two of a different one with an apology note attached. Very cute <3

Ordered 6 muffins, only received 3. the ones in the box had been knocked about. Normally good service at MB, but fell short on this order for the cost. Request for refund submitted.

Very nice coffee and cakes, plus premises nicely furnished.

They served us on a dirty table.......unacceptable service....sorry no professional

We stopped by today to get something to takeaway. I noticed him holding out the payment device while paying by credit card. The male sales person's hand hygiene was very bad. His nails were long, neglected, and full of dirt under the nails. I regret not returning it. Thinking about those hands, we couldn't consume what we bought. In a business that sells food, you must employ very careful and clean staff. :(

Wow!! I love this place. Everything is fresh, and potion size is XL!! Great friendly atmosphere 👌 reasonably priced. 10/10!!

Food was okay, needed warming up at home. Waited over 1hr and 40 minutes for the order to be prepped and delivered.

Cakes are good but a bit pricey

AMAZING!!! This place is fantastic and a must visit place if your in Camberley. The place is very clean and tidy, staff are really polite, and friendly, and the Coffee, Hot Chocolate, and Food is amazing!! I cannot praise this place enough!

the muffins have shrunk the price hasn't. service not quite as good as it used to be

It's a great place with a nice selection of food and dessert. My only observations that it's more expensive compared to places like Costa or Starbucks which don't make since. Coffee syrup is almost double the cost as an example

Nice for coffee and a snack, but like a lot of high street coffee shops, it lacks atmosphere and isn't the most cosy place in the world

I Asked for a hot chocolate which showed as including marshmallows & cream but was charged an extra 65p for the cream and when I queried it, I was told they had no marshmallows. I said I should not have been charged for something they couldn't provide but they weren't interested. I made it clear I was not happy and left the shop. I will never go back.

Great selection of food compared to Costa, Starbucks etc

Some of the best muffins, cakes and sandwiches I have ever tried! If you happen to be nearby you have to stop for a quick bite! Highly recommended!

Lovely place for morning coffee.

Good coffee and cookies. Food variety looks delicious. May have to wait for seating. it's a popular choice

Muffin was very dry and crispy instead of being soft and tasty

Possibly driest muffin I have ever had good job had coffee too help swallow it won't be goin back

Nice and friendly with good value food. Could do with smartening up a bit.

We sadly had to turn around and try another place because there were no vegan cakes here and they charge 60p extra for non-dairy milk which is is absolutely ridiculous. Get with the times, reward people who care for the planet, or at least don't exclude them.

Much like any other coffee shop, but the food was absolutely gorgeous!! Will be back later today for more.....

Delightful & popular Coffee & Cake Cafe in Camberley Town centre, Great choice of Cakes & treats along with good choice of beverages & speciality coffees. Nice atmosphere, good service, along with some nice little touches including the smile from your coffee cup once you have finished up your drink

Lovely little family friendly coffee place with a really good selection of fabulous cup cakes, and marvellous brownies. Hot chocolate and mocca were good, tea also good. Definitely a place to go back to, and far less crowded than Costa!

Delicious Biscoff cheesecake and a coffee

Our new favourite coffee shop in Camberley - the coffee is great and the staff are friendly and helpful. They bring the coffee and food to you! Love it.

Good food, great coffee! Super team Halal too!

Staff are good, I had a cheese and caramelised onion toasties. There was one slice of cheese which was overpowered by the power onioion. Apart from that the atmosphere was good and staff efficient.

Visit spoilt by loud background music.

I got the chicken wrap with not fresh chicken today 😕 the service couldn't believe it's not fresh, no apologies even.

Been there several times and the cappuccino is one of the best around. The food is good too, great service

The first thing I would say is that hygiene is questionable. Me and my wife went in to buy a Terrys Chocolate Orange milkshake after seeing it advertised in the window and we both regret buying it. Went in and was greeted with staff members chatting at the till. Placed my order and the guy serving told the young girl who was making the drinks what we wanted which was the milkshake without cream. The young girl proceeded to make the milkshake and my wife was watching her make the milkshake without washing her hands after making the last drink. The girl whilst making the milkshake for us took out her chewing gum from her mouth and wiped her hand on her apron then carried on making the milkshake (sink was right next to her to wash her hands). The funny thing is the girl looked our way to see if we noticed and my wife was already looking right at her and the girl made no eye contact right after. The girl asked twice if we wanted cream with our milkshake even though she was told at the start by her colleague we did not want cream. The advertised milkshake does not in any way resemble what was served to us (image attached). Very small, it was extremely watery, topped up with milk, doesn't taste anything like Terrys Chocolate Orange and to top it off cost us exactly £5.10. Safe to say it went straight in the bin after we had one sip each. Could have got a Costa which will be bigger and so much nicer for less than what this company charged. I wouldn't recommend purchasing drinks from here and can't trust the staff.

I go there for the Gluten Free Muffins, just wish they had other food options that were gluten free, more variety.

Cakes and drinks are always nice here. The cafe is generally well presented and clean too

Really nice, suitably priced food. Highly recommended

Great food, good choice, all reasonably priced

Very prompt service, attentive and products good

Quite busy coffee shop. Good fast service and food choice of food and sweet snacks

Perhaps it should have been obvious from their name, but the muffins are excellent! I had a banana & walnut muffin, and it was sweet without the denseness or sogginess that many muffins have. Instead it was almost like a cake, and felt like "real" food. Also had a flat white, which was nice, but the muffin stole the show!

They dont do gluten free sandwiches..

Best coffee and sandwich choice excellent

Fudge brownies are dry and hard , no soft centre .More expensive than other coffee shops in Camberley.The toilet lock got jammed so l couldn’t get out until someone opened it from the outside .One of the staff said sorry it does happen sometimes .! Why wasn’t it sorted the first time it happened.?

Great food and coffee the staff are very polite and friendly 😊..

This is a nice little coffee shop and the cappuccino I had was good (really pleased they have dairy alternatives available) but what really lets it down is the complete lack of choice for people with a gluten intolerance/allergy. Out of all the delicious looking food available, the only gluten free item was a muffin. This seems really shortsighted for a relatively new coffee shop because most places now have a good selection of gluten free items available and when you consider the number of people who have issues with gluten, it seems ludicrous that they haven't made allowances. I would not return here unless they added a good selection of gluten free options.

So much choice, excellent coffee and service always and affordable

Good stopover when out shopping for a drink & a bite to eat from the items on offer.

Delicious coffee (they have great choices of milk alternative) and the muffins are just great! Thank you ☺️

Very nice food and great coffee

Perfect stop for a coffee and something to eat while browsing the shops

Good food and great, fast service. Thank you

Great location. Have the mud cake, it is amazing!

Great food and brilliant service. Thank you so much for the note and little surprise,customer service is a priority and fantastic! Highly recommend.

Items missing wrong flavours recieved only 2 correct in whole order .

Literal dead fly in my drink. Absolutely disgusting and vile. A shame, the food was pretty tasty.

Went in on Tuesday morning with my son to grab a coffee and a muffin, the staff were not friendly, no greeting, no smiling, then my son asked me to get some water after we paid for the coffe and muffin, I said OK and asked politely to have a bottle of water at room temperature, the staff went to bring it but entire time that he was behind the counter and then went to bring the water he was on his phone, then without eye contact just passed the water and that's it. I said thank you with no reply welcome or thank you . Definitely not returning again.

Ok some of the food was bit hard the muffins were yummy though and coffee was amazing

Ordered a muffin and Diet Coke. Took over an hour from ordered to delivery! The muffin was dry and horrible. Won’t be ordering again.

I ordered a cake through online. When I went to pick up they said they haven't received an order after showing the order confirmation email then they make excuse that they didn't received through head office. Whatever the excuse they ruined my plan I am not happy with the way they misguided me. Muffin Break online department needs to improve.

Very nice and friendly staff, food is nice,but toastie could have been hotter. Milkshakes are very yum. Only thing, a bit pricy, £20 for two toasties and two shakes.

Part of the order as missing and both drinks were spilled

Lacking professionalism, courtesy and service. Open at the time you state online and at the front of the store. 30 minutes late makes a big difference for those on the way to work. If you make eye contact with a customer at the door, try to inform them immediately rather than chat for a further 10 mins?

The cakes and muffins are huge and really, really good; we couldn't finish ours even though we really wanted to! The Biscotti milkshake was delicious. The staff serving were friendly and helpful and we would definitely go back.

Great snack food & drinks of all sorts : service is great & nothing is too much to ask

Friendly, hard working staff, delicious coffee. A joy to use this cafe. Well done to the staff for making it the place it is.

Everything was okay, apart from the fact that we got a vegan muffin instead of gluten free. I understand they wanted to offer an alternative, however due to dietary requirements, the muffin couldn't be eaten as it still had gluten in it.

Great place for a coffee & lunch, very friendly and very helpful. We'll recommend

Delicious coffee&cake and fresh food

Just tried muffin break for the first time very impressed. We ordered Breakfast bagle/ sweet chilli wrap/ cappuccinos and chocolate chip muffin all fresh and very tasty

I’ve been here a handful of times so far and I think I’m getting addicted, needless to say 😝. Everything I’ve tried so far blows me away and makes me happy to know that this is my local cafe. I’m quite particular when it comes to food and cakes, places like costa and pret just bore me and is not worth my money..but these guys have smashed it with their food, service, and branding. Can’t pick out single fault. Just wonderful! Keep it up!

The coffee was good but charged 60p extra for non dairy milk,

Friendly staff, good service and good coffee. Croissant £2 so bit pricey compared to others, blueberry muffin tasty. Grab Rewards card every 6th coffee FREE.

Coffee, cakes and savouries the same high standard you find in every Muffin Break, but the service in this branch was quite slow & not because they were busy. The store was pretty quiet. If you want to see a busy coffee shop running efficiently try Muffin Break in Epsom, the coffee will be the same (but you'll get it faster) ☕️

Popped in on a Saturday afternoon with the family, after deciding to go to a smaller coffee shop (rather than the usual Costa's). Drinks are very small for the money and the toilets hadn't appeared to be cleaned in a long time. The only positive was the friendliness of the staff, which saved the outlet from a terrible rating.

Lovely cafe, reasonable prices and variety.

Wow! This coffee shop gets better each time I come. Amazing selection of cakes, muffins and sandwiches. Also included halal options. Service is friendly and fast. Clean tables and lovely decor.

Popped in for a coffee and muffin on a Saturday and have to say it was superb. The girl that made our drinks did them perfectly, best coffee in camberley by far. Relaxing environment and superb food and drinks, well done Muffin Break.

We think the quality of everything is good but, importantly to us, they clear and clean the tables so quickly it's a joy to watch. They also sweep the floor so you're not walking through other folks mess. Well done Muffin Break, Camberley.

Really nice cake, especially the Duffin. The service was super slow though, there were four staff members behind the till and only one person serving, one person was preparing delivery bags and no idea what the other two were doing but there was a big queue behind me and nobody was taking orders and only one person seemed to be taking the orders and getting them ready

Great place for some cake & coffee. Really good coffees and cakes/muffins. Even the panini’s are great! Good service too!

Hi there my food never came Please may I have a refund as I didn’t get my food you can ask the driver

My daughter and I visited yesterday, something we nearly always do when on a shopping trip in Camberley. Unfortunately it was not a good experience None of the staff were wearing masks, one young lady had her hair dangling all over the place and not once did we see anyone wash their hands, all of this I conveyed to the manager. His response was to say it wasn't compulsory for them to wear masks even though all the customers had them on in the queue and while moving around the cafe. As someone who has worked in a healthcare setting throughout the pandemic I believe the least this manager and his staff could do is protect their customers by the simple wearing of a mask, and basic hand hygiene. Needless to say I will not be visiting again and suggest that anyone who wants to stay safe thinks twice about using this cafe until these things have been rectified.

Delivery driver was amazing but the food from the restaurant wasn’t

I was Christmas shopping with my sister today but had come out without having lunch. Spotted the yummy looking sandwiches from the door and got a delicious brie and cranberry panini. Not many places do those without bacon and I love the combination of flavours but no longer eat meat. Friendly and efficient staff. Great experience. The cakes all looked amazing too so I'll be back.

I went to this coffee shop yesterday and once I placed my order and paid, I was told it would be brought to me. I heard somebody coughing.in the staff area. My food and drink arrived by a staff member member not wearing a mask. I didn't see any of the staff wearing masks. I could see the lady who had brought my food, at the till serving customers in between her continuous coughing in front of customers and food. I called the other lady who had served me at the till, to ask if the other lady had done a Covid test. She said "It's only a cold" implying she had not done one or knew if she had Covid or not. Then the coughing lady was spoken to and she went to the back of the shop and got a mask. SHE SHOULD HAVE BEEN WEARING IT FROM THE START OF HER SHIFT.

It is really hard to make tasteless muffins... However they have done a great job! Both muffins I have ordered were really tasteless and really disappointing.. I won't recommend this place. However the atmosphere in the coffee place was awesome and nicely decorated but that was all.