M&S Kebab & Pizza in South Derbyshire

Usually wouldn’t moan about this takeaway. But on this occasion we had an awful meal, to be fair when I phoned to complain he did offer to redo it, but I had eaten the chicken and thrown the rest away, the order had been squashed into one bag and tied up really tight, causing the pitta to go soft and salad to wilt and be warm, and ended up swimming in chilli sauce! And the chips were the end of a bag all small hard bits. He then said next time I order he would do it all for no charge. Which I thought was great service…. But the following week I rang to get the order, he then said he would knock off £8 and give us a bottle of drink!!! After saying no as he had already told me he would do it for free, he did then say ok, but wasn’t happy about it. My daughter went and collected it. And they basically said to her that we had lied about our order 😡 She came back the order was as it should have been the previous time, very nice. I then went on messenger on the FB to say thank you for redoing the order and I didn’t appreciate being called a so called liar. Etc. ………………………………………………… I will show you the response I received from them…. Dear customer, We appreciate your feedback and efforts to address your concerns. Unfortunately, it seems we may not have met your expectations. We kindly suggest exploring alternative dining options that better align with your preferences. Thank you for considering us, and we wish you enjoyable meals elsewhere. ………………………………………………………… How RUDE!! Basically saying don’t come back. They obviously can’t take a little criticism from a loyal customer.

Waste of money. Worst kebab I have ever eaten! Ordered a large chicken kebab, which was as dry as old boots. vegetarian kebab was just a mush of grease and inedible! Both kebabs are in the bin! Awful food!!!!!!!!! !

This place is my goto for fast food, particularly their Pizzas. This place is renowned for them. Out of the blue, there's now a sign up saying they no longer serve pizzas!! Such a massive disappointment. I asked inside why and they just said "we stopped". There's no mention of this on their social media at the time of writing and unfortunately this means that I'll no longer be visiting. I understand that their kebabs and burgers are very good still, but that's not for me.

Poor service and food again .this takeaway has been good but now they are so busy ,they have forgotten what they do .Hot food not cold chip left in a pile waiting for the rest of the order which will be at least 10 mins away . Forgotten parts of the order and missed parts of the order. Report it to them and there is no apology ,just a next time tell me when you come .then they look on your return visit.DO NOT BOTHER ME ,IS THE ATTITUDE. FOR ME I DONE WITH THIS PLACE.

1st time of going and read lots of nice reviews for this kebab shop= they were not wrong. Clean and very welcoming staff .order correct and in preparationfor collection as I arrived early .parking slots are a little tricky.but worth the walk .very Good quality produce . A refreshing find in a vivid period.