KFC Derby - Xtra Services in South Derbyshire

Only 5 minutes away but the chicken and fried were stone cold. Gravy and rice were hot

Worst KFC I’ve ever been to, got my order wrong, I went back on my way home and they said they don’t do refunds, so offered me a free meal next time. I went again today and they didn’t put my chips in the bag! Useless

AVOID!!!! Without a doubt the worst place in planet earth. They ALWAYS get your order wrong, extremely slow and food is always horrid. They don't give refunds either after they get your order wrong!! Disgusting place, just don't bother, it's full of the laziest people and the food is naff.

Very bad food. I paid extra money for the coffee, but I didn't get it. Changed to iced tea. All I got was ice water. I will never go back there. And I do not advise anyone.

Ordered via machine inside, no bottled water again so i asked for a can of pepsi instead to take away, was told cans are for delivery only (yet fridge was full) staff had to get management so i got the option of a fruit shoot or OJ seriously

I ate the worst food in a KFC. KFC should take action

Been there 4 times now and the chicken is always dry! Service is slow I think in a whole kfc as a brand needs to wake up!

Hot wings good chicken strips good but the 2 pieces of chicken were bland no flavour

All good over there.Just when ask for some extra souce,youll never see a happy face looking at you 😑

Absolutely shocking! just paid £10.49 for a regular fillet tower box meal when the board said £9.49! And I have missing items 🤬

Food is very fresh all time, and staff are also very professional they always help me to select my meal and other staff and staff are well trained

Unfortunately had KFC but keep telling myself never again .. literally get deep fried flour.. Same time oily as well . Feeling very bad after meal .

Disappointed!! Was hungry and chose to go KFC instead of subways! Got disappointed with the food and services. Ordered zinger burger box meals. The food was stale. Chicken was dripping oily. The chips and burger were horrible in taste. I never had such a bad experience with KFC as I have been to many different KFCs. Would never recommend this one!

This was the very bad experience with kfc at etwall road , box meal and I got wings with no skin , they just give me bones and the fillet was dripping oily. Don’t go there !!!!!!!

The staff are often pretty rude / not interested at all in anything, doesn't seem to be anybody taking charge of anything and the food is very hit & miss.

Worst KFC Iv ever been to, food is slow, no staff, stood for 10 mins before walking away without food. Don’t waist your time.

This place is a disaster LOL! They always forget an item, I noticed the quality of the chicken is low compared to other places. The staff are just straight up rude.

Worst KFC in the country. Ordered a 6 piece bargain bucket and got 6 drumsticks!! The cheapest cut possible am appalled don’t both go into the shell garage instead and get a sandwich

Food cold and not prepared properly. Poor communication on ordering. Very disappointing on numerous occasions from visiting this drive through.

I recently visited this KFC and had a fantastic experience. The food was delicious, the service was the quickest I've experienced, and the restaurant was spotlessly clean, equipped with all the necessary facilities. Highly recommended!

Refurbished with ongoing work to retail area.... Food 5*****!!!

Absolute dump.The nicest smelling part of these services was the toilet.

Stopped here for a break whilst travelling on a weekend away. The KFC was at the small service station and service was fast, food was tasty and fresh and prices were good. Can't fault it.

Get all the way home after a £60 take out order to find loads missing too far to.go back not the first time it's happened despite saying to.server is it all in there

Poor staff. Don't seem to be able to communicate with customers due to lack of understanding of the English language

Very bad food , chicken not cooked properly

Absolutely awful 😖 table service is get your own at the counter moan because you ask for suger the food is not fit for animals let alone humans cold over cooked chips that are soggy OMG avoid at all cost

Went through the drive in but the team member couldn’t understand so we had to go into the restaurant, she still got the order wrong. The food was thrown into the bag, no social skills let alone customer service. £24 for food that I wouldn’t feed my dog.

Would not accept a £50 note. Had to go get it changed so I could eat

This place is half empty. Only KFC is open Costa is from a machine in waitrose