Mr Low in Welwyn Hatfield

A very obnoxious otherwise lady in the front taking orders. Really didn't want to hear about the last meal I bought there not being nice. More or less raised her voice pointing at the cooks when I asked if food was fresh. We only went back there for friends, because he better, friendlier Chinese takeaway in Knebworth was closed. Be grateful for your customers Mr Low, they pay your wages ....

Avoid. I thought we would have a treat and order a take away. First of all they got the food order wrong and was missing my meal meal delivering spring rolls instead. The duck I ordered was just bits of grissle and inedible. When I phoned I was told I should listen to them more carefully when they read back my order and that if I wanted (what I ordered) I would need to pay a delivery charge. I know I didn’t order spring rolls and it doesn’t remotely sound like chicken with vegetables (the dish I ordered). My son had chips and they were as awful as the duck. It wasn’t cheap and wasn’t what I ordered. The response I got was at best rude and at worse arrogant. I really would try and find another take away. This is the second time I have had this experience.

Great food, as equally good as my fav Chinese takeaways. I would have given 5 stars if I could have paid by credit card! I just don’t understand, I’d actually order more often as I’m sure most would if I could pay by card. Is it a Tax avoidance thing ????

Hi I got a Chinese yesterday and place order when I got there wait 20 which was fine took it home I got no chips no duck plain rice instead of mushroom rice, so phone them brought back to after 10 min drive to them and they gave right order but took it home the chips was over cooked the batter on chicken balls were reheated by colour of them , there was more bone than duck in the container, no curry sauce the food tasted horrible,so I paid nearly £30 and this morning I have upset stomach from this I am chef so I know how this should be cooked . I am very disappointed, I think they could gave me my money back I have you used them for a few years but they gone down hill cause everything recently they forget something or it’s burnt won’t be using again lost a customer.

My wife went here and I didn’t. It’s the only thing we’d eaten differently for weeks and she came down with terrible food poisoning. I checked on the council site for the hygiene score and it has a 2. Almost the lowest possible. Make your own mind up. My advice: Avoid.

It's always been pretty good but today it was outstanding. Everything was super fresh and significantly better than any chinese I've had in Welwyn Garden City. Very glad they have reopened after being closed for a month or so due to the COVID situation.

Have used this place for years & always been pleased with the food.Ordered on Saturday 8th & the food was awful - crispy lamb exceptionally greasy & not crispy & even had pieces of sharp bone in it which could have been very dangerous if got stuck in in the throat.Singapore rice noodles had barely any other ingredients apart from the noodles.Chicken & pineapple was poor quality & had cheap chicken in it & was full of onion.Rice wasn't very hot.Kung po chicken was bland, cheap chicken & watery sauce.Spring rolls had almost no filling & just pastry. Unfortunately after all these years we won't be using you again.

Tried to remove my review thought this place was good infact it on the surface tasted ok but I had and infection from here ide rather not talk about.I hadn't realized this place has an cleanliness rating of two make your own minds about it I had to take tablet to sort me out.

Where to start.... chicken satay undercooked. Satay sauce looked microwaved. See pics.... Absoutely awful to look at.... Plum sauce for duck course tasted peculiar. Chicken balls revolting and the sweet and sour sauce was very weird tasting. Don't know how a chinese take out could have got it all so massively wrong! Pretty much put a massive downer on a sat night treat, we felt robbed as it went in the bin! I've given it a 1 star because the prawn crackers were edible, and the chow main was ok. Don't waste your money.

Was told our order would be delivered within 25 minutes, it arrived nearly an hour and a half later after ringing to see where our order was to be told it was on it's way, cold chips and average food never again. From now on going to knebworth.

We have two takeaways nearby and use Mr Low's by far the most.There's something quite simple and wholesome about the place and the food is good quality. How many takeaways do you go to now who use synthetic coloured, pre-made sweet and sour sauce for example? Mr Low make their own and it's delicious.

I have used this place a couple of times and the food is average, however this time I ordered over the phone for delivery. Food turned up and missing a dish and when I called back rather than getting an apology and the food sent out I got a mouthful saying how it was my fault and not theirs!!! Won’t use again!!!!!!!

When I have no time to cook, or the fridge is empty, a lunch-box from Mr Low is delicious along with free prawn crackers and a can of drink. Excellent value

Just had Mr Low’s and will not be ordering again. The lemon chicken tasted of pure greasy oil! and the lemon sauce was completley tasteless and cold, no taste of lemon whatsoever!. The cucumber and celery that went with the duck looked and tasted like it had been chopped up in seconds this morning and left out all day. Duck was dry. Chow mein was the worst my boyfriend has had. The only positive was the egg fried rice was ok, but again, cold! Had a few bites and have throw it all in the bin!

Terrible phone system, couldn’t even get through to place an order for 2 hours. Embarrassment of a business operation.

The food here is always good. As a non meat eater there is always a good choice of food I can eat on the menu. Very busy on a Saturday which can be frustrating but otherwise very good food.

As I found beef in my vegetable chow mein, the whole meal was ruined. It's all gone in the bin and won't eat there again

This is my first visit and was very impressed, wonderful flavours, authentic tastes. Definitely worth a visit. They only take cash no credit cards so visit an atm beforehand.

This is my local Friday night takeaway joint. The quality of the food that Mr low serves is very good. Its fast, fresh with great flavour. I don't go for the chicken balls and the like, but aim to choose the less conventional dishes (e.g. monks vegetable, chicken chinese style) and they do not disappoint. Highly recommended.

Mr low is a really nice Chinese takeaway . Reasonably priced and always nice and fresh . Their hot & sour soup is the best I've ever tasted .

We paid £20 for four dishes Chickin balls went straight in the bin! Absolutely disgusting! The rest was mediocre at best. I honestly wouldn't bother.

Had food from here a year ago, it was excellent. When we go past now fewer customers and we had a take away and it was nowhere near as good and we found it lacking taste and actually did not eat it all

Always good food, never been disappointed.. Often they pop in free spring rolls as well as the prawn crackers.. can take a While to answer phone as always busy.. They deliver locally too, but phone way in advance as can be a long wait.

Kids had a sleepover and wanted chicken balls So not the best Chinese dish but Mr Lows does good ones and deliver Can't fault it for the price

Mr. Low always does really tasty food. I live just round the corner and always try something new. One thing I'm not too sure about though is the chicken balls. I love chicken balls but they don't seem to do them to my liking. Never the less, I have learned this and told them and it's just how they make them. So I just don't get them.

Returning home late from the metropolis to the shire, I rang ahead to Mr Low's and ordered a house special chow main which I picked up 15 minutes later.

Located in Woolmer Green. The takeaway is on the main road with free off street parking. They also deliver but it is chargeable. The service is friendly. The price is average but sadly so is the food. Unlikely to return anytime soon.