Based on 1.172 opinions finded in 1 websites
Based on 1.172 opinions finded in 1 websites
Nº 2031 in 4016 in Birmingham
Nº 155 of 220 Indian in Birmingham
Opinions
If you haven't been to Mowgli before.... please just try it... I've walked past this place several times and never popped in but trying to impress some colleagues we came in here. First of all the restaurant is lovely nice décor, comfortable and welcoming. The staff were attentive and all of them were happy to help. We even had the manager check in on us to make sure we had everything we needed. And the food was amazing, hot, fresh and fast.... the menu was unique compared to other places in the area and we will certainly be returning very soon!
Murgi91 . 2024-11-20
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We chose Mowgli for our date night and we must say it’s not like the usual experience we have. Food was ok, a few of our dishes were cold and we had to ask for a plate for my partner to eat from. Service poor, slow, lots of unhappy customers. We were given the bill and asked to pay when we hadn’t even asked for it and our plates were still on the table. Really disappointed as this isn’t Mowgli’s usual standards.
Becky H . 2024-11-18
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The food was nice and the service was average (no attempt at conversation and we had to call somebody over every time we needed something - i.e., place an order, ask for straws and pay the bill - once the food had been served, nobody returned to ask if we wanted additional drinks or asked how the food was). However, we enjoyed the food, so that was not a major problem. The problem, for us, was the automatic service charge added to the bill - I should have asked for this to be removed, but it wasn't until after I had paid that I realised that the was no communication of the service charge (not verbally nor anywhere on the menu). Having read other reviewers complaining of the same issue, across different locations, I know that you have said the servers get the entire amount - however, remember that this is not the USA, where tips make up the shortfall for very low salaries; we have a minimum wage in the UK, which means you should not be underhandedly trying to gain additional sums for staff (I am sure that you are aware that most people may not have the confidence to challenge it, which is why companies like yours add it on). It would be better, in my opinion, for you to pay your staff a higher wage and increase the prices a little, if need be - that would have kept me coming back...but I will not be eating at a Mowgli location again as a result of this.
Paul . 2024-11-13
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Visité Mowgli en Birmingham para celebrar mi 30 cumpleaños con amigos, emocionados por una cena memorable. Lamentablemente, la experiencia se vio eclipsada por un servicio deficiente y largos tiempos de espera. Nuestros primeros platos salieron impresionantemente rápido, pero solo para la mitad de nuestro grupo. Después de eso, hubo un lapso de 40 minutos donde no recibimos nada. Finalmente mencioné el retraso al camarero, ya que nuestros amigos ya habían terminado su comida en este punto. Desafortunadamente, respondió groseramente, descartando mi preocupación con un contundente "la comida sale cuando está lista. " Irónicamente, nuestra comida restante llegó solo cinco minutos después, pero para entonces, era incómodo ya que el resto de nuestro grupo ya había terminado sus comidas. Sumando a la frustración, reordenamos bebidas, pero solo llegaron tres de las cuatro, otro pequeño pero notorio descuido. En general, el servicio desorganizado y la falta de atención realmente se llevaron lo que debería haber sido una noche especial. Para un regalo de cumpleaños que esperaba, la experiencia fue abrumadora y decepcionante. Mowgli tiene una gran reputación, pero esta visita no estuvo a la altura.
ABradders14 . 2024-11-08
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La comida era excelente, pero el servicio de Azita era de primera clase. Ella era muy eficiente y extremadamente amable. Ella es un crédito para Mowgli.
N626IWbryans . 2024-10-31
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Having been to Mowgli in Liverpool & Cheshire quite a few times I was really disappointed with the Birmingham restaurant & wouldn't return again. Having recommended this restaurant to my work colleagues based on previous experiences I felt unbelievably let down & embarrassed, the food was lovely but was shocking. We booked for 7 people in advance, midweek, & paid our £5 per head deposit, table booked for 7pm, we arrived 5 mins early & stood at the door for 5 mins before anybody came over to help us then to be told you have no booking & then walk away to carry on serving other customers, then a gentleman appeared, found our booking & asked us to wait again & read the menu stood at the door whilst he prepared our table, eventually we got seated & then after approx 25 mins of reading the menu with not even a drink, we asked to place our food & drink order, eventually the drinks arrived after another reminde, then by 8pm the food arrived but we had no plates so the waiter took it away & somebody else came back wit it, no check in that we were happy, offer drinks etc, in the end we had to go and find somebody to get out bill & then to finish off get up again to find somebody to pay as nobody appeared. We were sat close to the window & could see people coming into the restaurant & then walking out again as nobody available to welcome them. In summary food lovely, service, the worst Ive had in any restaurant for a looooong time!
1holidayneeded . 2024-07-17
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Amazing food again and again! I love coming back here, all staff is super friendly but today Duncan went over a mile. Super friendly, helped me with choices all worked out amazing!!! Will be back
Matt . 2024-07-15
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Me and my girlfriend have been to Mowgli before and we enjoyed the experience the first time, so we came for a second time yesterday! And unfortunately we left with dissatisfaction and the thought, “We should’ve maybe gone somewhere else.” We hadn’t booked, and when we got there and told the waiter this he seemed immediately quite standoffish and hostile, as though this was quite a major personal inconvenience. Thankfully there were seats so we sat down but whenever he appeared at the table he seemed irritated and unenthusiastic to speak to us and generally left a mood of aggravation on the table by the time he left. I don’t expect much from a waiter, but to seem genuinely annoyed to wait our table? I understand everyone’s human and sometimes fitting two people onto a table at 2pm Sunday might be difficult, or maybe he was simply having a bad day, but it left a bad taste. Further, he sat us on an unbooked table right behind him, which was right next to another unbooked table (no one sat there for the entire time we were there), and there were many other unbooked tables which no one ever sat down on! His frustration seemed uncaused but somehow rooted in something we’d done, and his irritated nature whenever he came to the table never failed to leave a lingering thought of, “What gives?” “Why the standoffishness?” The food arrived and was nice! Fish curry wasn’t really to my taste but that’s nothing against the dish itself, and my girlfriend’s paneer curry and the slaw she got on the side were both delicious. The rotis were an amazing accompaniment also. No complaints about the food! Still I’m not coming back to Mowgli any time soon. Might seem like a minor nitpick but the waiter left quite a bit of discomfort whenever he arrived. We had to reaffirm to ourselves a few times if we’d done something to offend but his irritated demeanour seemed to start when we said we hadn’t booked a table, only for him to seat us on an unbooked table literally right behind him, with an empty unbooked table right beside it, and empty unbooked tables basically all over the place. What gives! Overall for the price we paid (£47 total for 2 curries, a bowl of rice, a bowl of slaw, (all of the above served in quite small bowls), 2 rotis, 2 coke zero’s, a service charge, an a donation to charity) we left dissatisfied. Thankfully the waiter who gave us the bill (the receipt says that this was “Kieran” who I must thank!) was much more cheerful than the other waiter. Maybe I’ll go to a Mowgli again but for now I’m sticking with other places around Birmingham.
Joseph L . 2024-07-01
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Whilst out shopping and having ended the day at the station, being very hungry and tired this little place caught my eye. I was not disappointed, great food, cocktails and quite a gem of a place. I will definitely visit another, I like theme element!
sarah4laurel . 2024-06-30
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We booked because we have a small dog (who was very welcome) I don’t normally book a chain restaurant The food was fantastic and service also very good The restaurant had a nice atmosphere and very clean I would book again when in Birmingham
David P . 2024-06-26
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Fortunately we were with family who had been to a branch of Mowgli before so could guide us through the menu. Even so I’m not sure I ordered the best options but the tamarind fries were very good. Service was efficient on a very busy night. The birthday girl got a free chocolate brownie with large sparkler, which was a nice touch. We had booked a table but still had to hang around outside the restaurant until our table was available. They really should have an indoor seating area for people who are waiting.
anm53 . 2024-04-15
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I had been to the Liverpool restaurant and was underwhelmed with the food, but decided to try the Birmingham restaurant after a night at the theatre. The restaurant in Grand Central was beautifully decorated and the staff were very friendly. I had eaten Asian food before and spent 10 days in India, so was looking forward to a quality product and new fresh flavours. The meal had small portions, the roti was under cooked and leathery, the rice was sticky and the whole meal went cold within minutes which suggested the meal was not cooked from scratch, but rather boiled in the bag or microwaved. You couldn't smell the kitchen and there was not an Asian staff member to be seen. We paid £68.00 for 3 of us, we felt the whole experience was over priced and of poor quality. There's a saying "if Asians don't eat there, it cant be any good". I wish I went else where! Beautiful venue, but poor portion size and value for money.
Barbara E . 2024-04-01
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This was my second time at Mowglis having ate at the Brighton restaurant . The food quality and presentation as always was excellent. However a point for concern was the presence of mice in the venue, which when pointed out to staff when paying our bill was met with faux surprise and complete indifference. Undoubtedly l will continue to eat at Mowglis but will definitely be avoiding the Birmingham franchise.
Kevin M . 2024-03-24
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The yummiest food I have had in a long time! Every dish was delicious, the Sticky Chicken was a standout as well as the Roti. Cocktails are all a must try and make sure you have desert as well, the Salted Caramel cone was soooo good! I would say booking is essential as it gets busy from 5pm, service was attentive but relaxed and the restaurant had a really good vibe. You won’t be disappointed!
TomsTravels22 . 2024-03-24
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I have read much about this restaurant chain and have wanted to try it for ages. Looking round Grand Central in Birmingham and about to go for texmex, I spied Mowgli. A very pleasant waiter explained how the concept and we were soon poring over the menu. We chose butter chicken, chicken pops and a chicken roti. All were delicious, especially the chicken pops. The staff were very pleasant, the service was good and the room was busy for a lumchtime. We would go back in a heart beat. The only complaint the lighting was dark, which made the menu hard to read (out came the phone torch).
Yvonne W . 2024-03-20
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Great ambience, friendly staff but the food was too sweet, though presented well. Indian essence was missing, kudos to team 7/10 overall rating
726pradeepp . 2024-03-16
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We celebrated our friend's birthday on Tuesday and had a brilliant evening. The food was lovely, the venue was perfect, staff members Frank and Ryan were very attentive and certainly enhanced our night; Ryan even sang "Happy Birthday" to our birthday girl when he brought out her candlelit cake. Well done guys! The venue is very relaxed and beautifully lit which set the mood for the evening. Two of our party had not been to Mowgli's Birmingham before but, after such a lovely experience, they will certainly be going there again and introducing their families and friends to it. If you want a good evening out with good (but not expensive) Indian street food, hop on the train then just pop upstairs in Grand Central to Mowgli's - you won't be disappointed. Four very contented Mowgli-ers! ***Advisable to book a table***
johnlY6296WJ . 2024-03-14
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Really beautiful food, great atmosphere and staff, the Gluten free menu was 10 out of 10 we will definitely be looking for Mowgli restaurant's again
Hawkins08 . 2024-03-07
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Awful service. 9 of us arrived in plenty of time for our 8-10 slot. Table wasn’t ready, we acknowledged that it was really busy, so not too much of a problem. We had to shuffle along a bench seat as there were highchairs stored, had to ask for them to be moved. It must have taken about 20 mins to take drinks order! They took ages to arrive, then we ordered food. We were told it was a tapas style menu, food came out when ready, our expectation was that we’d be eating our food at different times, ok with that. At no time were there apologies for the delays, no expectations set. Some food arrived before 930, for two people,(our time slot was almost up at 10 pm) Others after that, all together. We were so hungry. Given extra sides as an apology, but not required. The food was absolutely delicious though, we all tucked in and thoroughly enjoyed all the different flavours. What a shame though that our recall of the evening is one of poor service.
GillHenlow . 2024-02-19
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As others have said very bland and boring. Definitely not the tastes of Indian food never mind street food. The lamb cops- one was rare and one was chewy and both full of gristle fat. You’re lucky to get two bite fulls. The wrap was 3 pieces of poor quality paneer and lots and lots rocket leaf. The bhel poori they served is an insult to the dish. Mango lassi is mango straight out of a tin. All round poor. I ve tried it now but now again for a very long time if ever.
Crazy_fazy . 2024-02-17
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Advertised as home cooked authentic Indian street food. Although the food was acceptable I'd say it arrives in containers and is dinged in a microwave. The food was sadly lacking and gave both my partner and myself chronic heartburn. Having eaten Indian food for a number of years this was more like eating A ready meal from the chilled aisle from the supermarket . On a plus side the service was good and the staff attentive.
Kevin N . 2024-02-08
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Never had Indian tapas before and while it’s quite expensive, it’s a nice experience. The setting is very pretty and we were well looked after by the staff. The food did take a really long time to come to the table, probably an hour from when we all sat down, but it was all hot and tasty. We ordered 6 plates for each couple (there were 6 of us) and there wasn’t much that went uneaten so it was the perfect amount of food.
lizzr2015 . 2024-01-19
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We have enjoyed India food in many restaurants across the country, but we're totally blown away by experience at Mowgli in Great Central Station in Birmingham. The service was awesome and the food was the tastiest we have ever had in any Indian restaurant. We had two tiffins. One container is rice and the other three are curries. Best we have ever eaten and it was gluten free! We're going back again this coming weekend.
JohnH861 . 2024-01-16
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Nicely decorated although the food was bland, overpriced and overrated, with small portions, have the chefs been to India ???drinks expensive and definently wouldn’t advise anyone to go there
lezcaz . 2024-01-01
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While the decor and the customer service was good, the food is nothing like authentic Indian street food! The portion sizes were small and to charge almost £4.00 for a single puri is unacceptable. We all enjoyed the Yogurt Chat (chaat) Bombs and the portion size was fair. The House Chicken and House Lamb dishes were at best below an average authentic curry; neither tasted fresh, so assume frozen or processed. House Chicken sauce was thin with grit like spices; as for the House lamb it was tough and tasted sour. Appreciate bringing street food into a restaurant is not straightforward - true street food style means rice or roti (naan/puri) is included in main dish curry price.
Joglall1 . 2024-01-01
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Nice break from Christmas hustle and bustle, with a lovely decor in the restaurant. The service was good however the portion sizes were too small for us and what we expect from an Indian restaurant in Birmingham. Family of four with two teenage lads were...
SKJ76 . 2023-12-18
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We had our work christmas meal and it was wonderful the staff were amazing especually Sophie who realyl made sure evsrything was fine and the food was amazing as always definitely will be back again
kamaljit s . 2023-12-16
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This was our first visit and although the place is nicely decorated and the staff pleasant I was dissapointed. The price of the food I think is too much when you have to pay separately for rice and the portion size is really small.£28 for...
Maria S . 2023-12-07
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First time here and went for lunch 🥗 on a Thursday. Fabulous staff explained the menu and recommendations. Loved the food 🥘 it was delicious 😋.
Jo K . 2023-11-25
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I don’t agree with the negative reviews. Everything about our evening was superb. Frank & Aliah were fantastic hosts. Even though the restaurant was busy they were friendly and attentive, explaining the menu in full even down to the cocktails and wine. I would definitely...
Sue B . 2023-11-19
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As a Brit who’s been eating Indian food for close to 45 years, I’ve had it all - from up market Indian restaurants in Australia, to street food in Malaysia and Balti houses in Birmingham. I tend to find the best authentic Indian food is...
lorrainej716 . 2023-11-16
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I have always had a good experience with this restaurant, however following a works meeting I went to Mowgli expecting the great experience that I have always had but was very disappointed. The restaurant was busy so I expected to wait to be seated. I...
Trail113166 . 2023-11-14
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This place was amazing. The ambience was perfect the food was amazing and the young girl who served us ( sorry cant remember your name) was an absolute credit to this company. I will definitely return . From the way they have used the lights...
Sarsthered . 2023-11-13
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We got 3 types of vegetarian food . Paneer was tasty . Dal or red lentil was too sweet and seemed they have added sugar because normally this dal is not sweet. They had written methi is inside the dal and potatoes and I ordered...
Farzaneh123 . 2023-11-11
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Went here for my daughter birthday on Sunday evening,we enjoy our meal start to finish, service good ,delicious food,nice atmosphere,definitely recommend…
Rajendra L . 2023-11-05
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I'm only sharing my experience as i believe it's important that people are given an informed choice , especially if celebrating. I've wanted to try Mowglis for the last couple of years after walking past it regularly but unfortunately i won't be returning. The taste...
344neile . 2023-10-30
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Nice surroundings and I am sure it is genuine style food, however for my palette I find it bland and lacking in seasoning (typical of most restaurants today). Service was very good prices high but it is city centre. My main concern is the quality...
Kjnbib . 2023-10-25
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Amazing good service from Aliah and beyond fabulous!! We will definitely be back… The chaat bombs and the coconut ice cream.. is beyond amazing
lelseys2017 . 2023-10-21
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Had a gorgeous meal here with one of my friends. Conveniently located in grand central & within a lovely setting inside full of fairy lights and swing seats. It was suggested to have 2-3 small curries each. We ordered a mock tail each (one was...
WanderTheWorld2022 . 2023-10-19
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We visited Mowgli this afternoon for lunch, this was our second visit. The staff were welcoming, we had booked a table prior and were seated quickly. Our drinks order was taken quickly, as well as the food order. As per our previous visit, the food...
ajb1997 . 2023-09-23
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Never visited before, so we did not know what to expect staff assertive table of two ordered drinks waitresses helpfull with the menu vegetarian choices so all good Food not big portions, so remember this when you order both dishes arrived hot spicy not overpowering...
kevinbavfc7 . 2023-09-16
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i love the food at mowgli i really do, but they keep overcharging me, this is the third time in a row that i have been overcharged for a meal and this time they tried to stick 50 quid of food i did not have...
reema5306 . 2023-09-05
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Fabulous food, I had the office workers tiffin. Great service and a lovely vibe to the place. Looking forward to going to the Edinburgh branch in a couple of weeks hope it's as good. Thanks guys.
baggies1005 . 2023-08-29
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Wow! We’d been wanting to visit Mowgli for a while after recommendation from family, we finally visited last weekend for a birthday meal. We were not disappointed! The food was absolutely scrumptious, so full of flavour. All this, complimented by a lovely atmosphere and friendly...
ajb1997 . 2023-08-15
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Dropped by at Mowgli several weeks ago and ordered a couple of dishes to take away (one of which was gluten-free). Upon returning home I discovered that my partner had been given the wrong dish entirely. Since she has coeliac disease, she didn’t want to...
Nesrokin . 2023-08-11
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Great service and excellent effort. Unfortunately despite their best efforts, I was badly glutened and very poorly for 2 days. Beautiful venue but sadly I would not risk it if you are coeliac.
Flamenc0dancer . 2023-08-10
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3rd time visiting mowglis bham. The service and food just as amazing as the first and second time. Tasty rich food with excellent quality ingredients, already looking forward to my 4th visit!
joj771 . 2023-08-09
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A friend told us about this place. Set in Grand Central, Birmingham urs a real attention grabber. Not only are all the seating areas covered in lights but there are 2 tables in the window with swings for seats!!! The staff were so welcoming and...
Madcow20142014 . 2023-08-07
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This mowgli street was an excellent place for me and my sister to have lunch. The moment we entered the restaurant ,a very warm welcome and excellent service throughout until the end. Food was served on time and presentation of food was excellent 👌.
ranjanam10 . 2023-08-06
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Stunning food the puri bombs are to die for! lamb chops were so so good and the monkey wrap was delicious. Cocktails and service were spot on...... we will be back
mattd190 . 2023-08-05
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So arrived here and it’s quite a pleasant set up. I ordered then Maas Lamb chops as a starter and Mother butter chicken for the mains with Roti on the side. 1st problem was that everything arrived together so my starter and main together, no...
kylashm . 2023-08-02
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When we arrived we were met by a lovely waitress who sat us in a swinging chair as I requested it. The food came and we were more than satisfied. Although they are small portions we ordered 3 dishes between us and the food was...
Tom T . 2023-07-17
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Poor starters, cold and soggy. Brought out same time as mains. House chicken nice and goan fish cooked well
Y6892GUcarlp . 2023-07-11
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Very nice ambience, affordable lovely food. Had lamb chops, butter chicken & paneer all very tasty. Left us wanting more. Staff nice and attentive.
CThorn87 . 2023-07-10
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This place was such a disappointment. Menus in such small print they proved difficult to read. One of the party asked for the special menu for a group of guests. Waiter shocked that we asked for it--it felt is should be hidden from guests.Indeed the...
Ian S . 2023-07-04
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