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3.7

Based on 2.698 opinions finded in 1 websites

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Nº 208 in 276 in South Staffordshire

CUSTOMERS TALK ABOUT DISHES WITH..groundcoffee
Score
OpinionsNoteGoogle2.6983.7

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You will find everything you'd expect from motorway services. I was impressed by the number of ev charging posts provided. But the place looks old and shabby, although holding on to a good level of maintenance and cleaning.

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Nathalie Choubineh . 2024-11-10

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Not terribly clean or modern, but with food and goods for sale at fair prices

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Steve Wood . 2024-11-02

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Toilets not well serviced, automatic water taps either not working or very hot.

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Joy Baker . 2024-11-02

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This really is horrible. Stained furniture. Dim lighting. Cold. The only consolation was Greggs and a steak bake. There are far better services on the M6 so this is the last resort for the desperate.

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James Farnhill . 2024-10-29

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disgusting facilities and washrooms , the disgusting levels of filth let us know as customers that you don't care and have no regard for our safety

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daniel hayes . 2024-10-23

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Outdated bypass if you can Or walk over the footbridge to the northbound services. As they have been updated

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Danny Watkins . 2024-10-18

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Nice and spacious services, however, the restroom facilities are yuk

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Javid Khan . 2024-10-18

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Pretty typical service station with the usual facilities. However the car park is a mess and we were served seriously undercooked croissants at Greggs

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Louise Coates (Loopy Lou) . 2024-10-16

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Toilets here are everything bad about british motorway services.

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Dominick Negus . 2024-10-12

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We popped in for a cuppa and a break, nice and clean, staff are friendly. A welcome break from the traffic.

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Keith Andrews . 2024-10-09

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Great selection of food outlets and friendly staff clean also

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Nick Marsh (Marshy) . 2024-10-08

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One of the shabbiest service stations in the UK. A bridge over the motorway connecting shops with toilets upstairs. Stopped one evening and it was empty. Think most travellers must avoid this place. Not god. 🙁

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K Dean . 2024-10-08

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Total crap, the showers don't work

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Krmn 23 . 2024-10-07

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It fulfilled its purpose. Clean, tidy.

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Mike Kirby-Rose . 2024-10-05

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It has what you need. It was super busy.

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Melissa Wickison . 2024-09-29

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For me it was brilliant because it has a prayer room connection to the other service station.

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Hassan Badat . 2024-09-28

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As you would expect for drop off break.

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jim struthers . 2024-09-28

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Bit bland especially the walkway over the M6 could do with freshening up

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G M . 2024-09-27

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Clean and has everything there. Good place to stop and let your dogs have a wee.

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M C L . 2024-09-27

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Quick toilet stop & used Costa coffee for brew & toastie

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Adrian Seaman . 2024-09-25

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September 2024 Take a rest before back to London.

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Priyanto Akhmad Solihin . 2024-09-20

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Another service station. No different from dozens of others.

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romanbrough . 2024-09-17

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Dirty and not the best for parking up

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john calvert . 2024-09-17

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One CHAdeMO charger is ridiculous on such a busy service station.

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Bill Povey . 2024-09-15

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Love moto,always clean and bright with plenty of choice

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Trudy Clayton . 2024-09-13

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Kyle who served us at KFC was polite & patient, going above and beyond with a large order. Really pleased with his overall service 😊 likewise Devon & Jade working at Costa were so polite & helpful. Really appreciated their kind and generous service. Absolutely brilliant. Amazing staff.

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Betty Simon . 2024-09-07

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Ok just another service station stop in motorway

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St Hb . 2024-09-05

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Friendly staff always helpful but truck parking could do with an upgrade

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Damien McClarey . 2024-09-03

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Clean services , I just found it difficult to find the disabled toilets and the lift to get to them

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Stephen Monk . 2024-08-31

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Burger king they started all of them not have sauces but they have with extra changes is really annoying 😒

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laurentiu roman . 2024-08-29

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Ok service place, clean and plenty of options

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Martyn Walkden . 2024-08-27

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Car park full of pot holes and cracked tarmac. Litter everywhere. Unpleasant facilities. Cracked tiles, dirty walls, ceilings and floors, etc. Lighting excessively bright but place feels dingy. Toilets old and don't feel well maintained - new driers and sensor flushes & taps but no sign warning of extremely hot water and half the taps and soap dispensers not working. Locks on toilet doors broken, toilet roll missing out dispensers broken. Toilets are also miles away from car park and upstairs. No toilet in either baby change so still need to take baby in the grotty toilets with you if you're a lone parent. No lock on baby change doors and upstairs baby change is directly accessible to a staff only room. Accessible ground floor toilets accessed by radar key only. Couldn't find any refillable water bottle taps.

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Cate Humphrey . 2024-08-24

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Female shower drain is blocked. Pointless wearing sliders to protect your feet from any nasty stuff. Water runs out to the changing area which made it nearly impossible to get dry and dressed

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Hannah Wilkinson . 2024-08-22

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Nothing good here, go to the next one.

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Bobby Norbury . 2024-08-21

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Reasonable pit stop, toilets are clean and available.

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Emma Brooks (Loves food) . 2024-08-20

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Bloody awful! Dirty, impersonal, smelly & expensive. An arrogant ‘capture market’ by the owners I suspect!!

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John Taylor . 2024-08-18

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Good place for a cup of tea and to use the toilet. Well kept and clean toilets. Friendly staff

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Caz . 2024-08-18

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Broke down and was towed there today, was met by some of the kindest people. They really took pity on a single mum with three kids. Special thank you too the lovely women from Greggs, Costa and WH Smith for feeding us and making sure my phone didn’t die. You all made such a rubbish situation, so much better for my family. I am very grateful.

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Katherine Warr . 2024-08-16

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Horrible run down service station Needs a complete refurbishment

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Sean Barrett . 2024-08-14

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Perfect place to stop for a break and recharge us and our car!!!

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Julie Thomas . 2024-08-14

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Not one of the best services on the motorway, seems old and run down

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Sam Spud . 2024-08-11

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The only downside to this service station is the ladies toilets. Dirty and no soap was available in any of the dispensers. Good selection of shops to get food and drink.

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rosalind lumby . 2024-08-08

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Good service station with all the necessary amenities required from a service station

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Arfan Kamora . 2024-08-06

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As services goes its OK...not sure if I could ever say services were any more ...Tidy ...good selection of places to take a rest ...

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Kevin Merry . 2024-08-01

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Good point to stop at lots of charges

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Luke Phelps . 2024-07-31

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Very limited choice of food. The dining chairs were stained and the floors were marked. The whole building was drab and needed a deep clean and refurb. Wish we'd not stopped here!

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Marie M . 2024-07-29

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Went to the multi-faith room to pray to the one, true, living God, and put a Good News Bible in the cabinet for fellow Christian travellers to use. Also, I went over the bridge to the North bound services, which offers similar facilities to the South bound services. See review of the North bound services, for the South bound services review. Respect to the other faiths using this room 🙏 UPDATES: May 2023: 2 Bibles still there. July 2023: 1 Bible is missing - I pray it has been taken by one searching for the only God and the only source of Hope, Love, Righteousness, Truth and Wisdom. November 2023: 1 Bible added to the cabinet on the left (and there is 1 Bible in the cabinet on the right). January 2024: 1 New Testament Bible added to cabinet on left. 2 Bibles in cabinet on right. Therefore, there are now 3 Bibles in this multi-faith room. May 2024: 2 Bibles in the right cabinet. None in the wrong cabinet. July 2024: Bibles now in the left cabinet but on the bottom shelf. In the name of Jesus Christ - the Son of the only God that exists, who overcame death so we can have the certain hope of eternal life through Him. Repent of each and every sin and put your faith in Him, persevering to the end and overcoming this evil world, Amen

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Jon Greenwood . 2024-07-23

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Pumps are quick when you can get on them

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Ian Nelson . 2024-07-22

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Got a coffee, and used the toilets. All clean and well looked after.

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Mark Davies . 2024-07-16

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Filthy place. No money spent on it to upgrade the run down smelly corridor from north to south

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Heidi Lomax . 2024-07-15

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Has motorcycle parking so 5 stars.

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paul richardson . 2024-07-13

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This is a rotten service station the bridge looks like it’s about to collapse floor all bubbling needs a bit of a reverb to say the least

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Ellie Neill . 2024-07-13

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Only went to fill up with diesel.

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Jeremy MJ Havard . 2024-07-12

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No dedicated parking for caravans.

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Robert Budd . 2024-07-04

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After the night, it was not cut up, the goods were in place. So ok

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Piotr Ogiela . 2024-07-03

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Nice place, but got the trots from what I bought in greggs.

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Steve . 2024-07-02

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It's a run-down service station, and the facilities are a little off-putting (grubby).

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David C . 2024-06-29

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It is disgusting and ridiculous at the same time that in the 21st century year 2024 the soap for washing hands in the toilet service was mixed with water!!!

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Florin Nicolae . 2024-06-26

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Odd layout, toilets upstairs. M&S is up 2 flights of stairs, across the bridge, then down 2 flights of stairs.

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Dave TheVan . 2024-06-22

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For a first visit to this service station, found it clean, easy to navigate and a variable range of food options.

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Larisa Day . 2024-06-21

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The men's toilet stalls are lined with stainless steel and are disgustingly stained and dirty. They are long overdue a deep clean.

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DOWAP 13 . 2024-06-19

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it's OK quite a small service station could do with a facelift

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mr b . 2024-06-08

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Nice free shower. WH Smits store key at checkout.

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Dima Deikun . 2024-06-04

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Visited today but couldn't stay as the smell was awful. Couldn't put our finger on what it was but there was no way we could stay for food. Hand to hold my sleeve over my nose most the time. Feel sorry for the staff having to work with that smell. Honestly awful. Stop somewhere else if you have a choice.

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Abi Wilson . 2024-05-26

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Very shabby and run down needs total refurbishment including the carpark

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Christine Frankland . 2024-05-26

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Place needs knocking down and rebuilding. No investment for a long time. HGV parking area has massive potholes. Place is very dirty on outside and inside about ok. Government gave millions away to be invested in better truck driver facilities but none made its way here.

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Ian Hornby . 2024-05-25

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Friendly approachable staff. Burger King was a lot to be desired. Whsmith staff v friendly

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Katie Inez Langsford . 2024-05-20

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Staff have been amazing, Lady from costa replenished the dog water bowl for us, Burger King were super friendly and very helpful and WHSmith staff were also very helpful and friendly. Id happily recommend this service station to anyone using the m6. Sun 19th May 24 16:00

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Aaron Henson . 2024-05-19

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It needs a facelift. Lifts are out of order so people with mobility difficulties have to struggle up stairs. Old and worn out - me too

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Susan Mountcastle . 2024-05-19

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Lots of places to park but is looking a bit tired but ok for a short break.

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Gareth Crosby . 2024-05-17

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One of the worst one ☝️ Disgusting smell Just went in and out - 😂 Did NOT used even toilets

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AUG “AUG” AUG . 2024-05-14

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Lovely prayer room and wudhu facilities. Nice selection of shops and eateries. Very clean

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Zulekha farooki . 2024-05-10

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Toilets are a state and only 1 working shower what is it with MOTO services these days

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Gavin Stevens . 2024-05-06

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What the hell js that smell! All the money you take on a daily basis and you can’t even do the basics like keep the place clean. You walk through the front doors and the smell just hits you how on earth people are sitting and eating inside this grubby place is beyond anyone’s guess! **Moto please don’t leave a stupid generic response as you always do just do nothing like you do with your service buildings**

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Jamie 123 . 2024-04-30

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Very rundown, seen better days, but as I was only standing on the car park waiting for my taxi it was alright.

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EDWARD PERRY . 2024-04-29

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Parked here on a Sunday night so no problem getting a parking space. Good choice of food drinks ect. Showers and toilets clean. Nice coffee from Costa.

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Billy Smith . 2024-04-27

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Was able to park near the door and used the toilets no problem

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Daniel Searles . 2024-04-23

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Pretty poor for anything not fast food.

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Rob . 2024-04-18

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This one is OK. Feels dated but toilets are clean and they have everything needed.

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Ian Jones (Ian) . 2024-04-15

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A good place to stop over on highway.

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Haroon Hussain . 2024-04-12

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Only stopped for toilet which is upstairs, there is a lift. Also one disabled loo on ground floor.

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L B . 2024-04-02

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Showers were hot and very clean at a moto services you almost garenteed a clean toilets and shower

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Steven Jones . 2024-03-25

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Ok better auto flush loos...just need more pressure..like Tamworth. Just can't get rid of footy graffiti and asbos daubing the walls

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P.J. Talbot . 2024-03-20

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Pretty dire services. You are struck with a dirty drainage smell on entering the building which is so tired and worn out. The stairs to the loos are knackered as are the loos sadly.

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Rick . 2024-03-13

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Quite a rundown motorway services. Needs a lot of improvement and updating. Facilities dirty and in disrepair. Feels old, dated and in need of attention.

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Hasanain Qureshi . 2024-03-12

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Hi there we were on a coach journey to Torquay and a stop was required for the passengers and the driver. Having travelled the M6 many times I found the premises were looking very tired and could certainly do with a good spruce up. Actually I was quite disappointed. Also on looking around I could see a good number of passengers had the same opinion.

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Ec Co . 2024-03-07

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Possibly one of the most depressing places I have ever been!!

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Cassie Earl . 2024-03-03

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Ladies Toilets on southbound essentially disgusting “worse than Glastonbury” my wife said. Coffee area dirty with chips and old wrappers lying around

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Jon Hill . 2024-02-25

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Some of the shops/food halls have been refurbished, but the toilets were some of the grimmest I've been in at a motorway services in a long time. Away from the shops the building is tired, dirty and in need of maintenance.

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Ian Roberts . 2024-02-19

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Has got costa what more can you ask for

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Lou Lou . 2024-02-19

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Not the best motorway stop over, but has shops and a toilet.

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Shaun Gilmore . 2024-02-12

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Dirty, unorganized even though it was quiet

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Janet George . 2024-02-08

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For prayer room, 5 Stars. Thanks

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Ekrem Sarı . 2024-02-04

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Ground floor given over to retail. No toilets on the ground floor, they're up the stairs! Upstairs toilets! I couldn't find the lift!. I pissed in the carpark. It's supposed to be a service area, not a shopping mall.

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Russ Goff . 2024-01-22

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toilets were all closed and no water for the food area to make drinks. they should have put a sign up on driving in

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Leah . 2024-01-22

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One of the most decrepit and miserable motorways stops around

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Nadim Sadek . 2024-01-14

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None of the toilets were working on site.

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Chris V . 2024-01-12

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I had to call them about a lost wallet answered the phone immeaditely and very helpful

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bbclassics . 2024-01-10

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Lovely services and Tesla EV charging facilities

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Mark Davis . 2024-01-01

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Nice place for quick rest bite. Slightly smaller than others I have been, but I actually preferred that. Had a Burger King to keep me going on a long journey back to Suffolk.

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James Kelsey . 2024-01-01

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