Based on 2.726 opinions finded in 1 websites
Based on 2.726 opinions finded in 1 websites
Nº 207 in 276 in South Staffordshire
Opinions
Always handy for a Greg's coffee stop
Jon Pike . 2025-01-28
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Amother services that needs knocking down and rebuilt
Frank P . 2025-01-15
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Very good people working here
MAZHAR A SYED . 2025-01-09
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Cold water and cold air hand driers, but it's clean (Northbound)
Sebastian Butowski . 2025-01-04
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Great staff at service points. Very unclean. Old seats with stains on
Rik Kelly . 2025-01-02
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Used the air pump that then deflated my tyre. Reported it staff and they said that there is a known fault but it's not their responsibility. Called Air-Serv and they blamed Moto. I am now stranded with a deflated tyre and no Fs given by Moto. Avoid
Andy Pennington . 2024-12-27
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Very good service station, with lots of parking space. Toilets were clean and was the concourse. Greggs was relatively good at the service station
Maaz Surve . 2024-12-23
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Well I'm a Truck driver who spends eye watering amounts on fuel there. I was in the South bound garage and was told the pumps are down. Ok things happen. I made a 6 second video to show the day driver I tried to fuel ,anyway the lady behind the counter told me not to film her. I said I haven't then she starts going on about its illegal. Then said lady asked me to leave she wants to lock up. Omg so rude I hadn't finished in the shop I'm 58 years old been going there since I was a child. The standards there are awful no manners at all be giving Hilton Park a pass from now on. Welldone
Andy on Tour Broken Dreams . 2024-12-09
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not a good place to pop in if you need the loo quick as it’s up the stairs in the back of the area, having said that it was clean and tidy up there
Ian Summers . 2024-12-01
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Has a prayer room on Southbound section junction 10a. This can be accessed from Northbound section by crossing the bridge. The prayer room is located just after the WHSmith, to the left, before you climb the stairs for the bridge. The prayer room has wudhu facilities too. There was a ceiling leak in the prayer room, with a bucket catching the drip drip leak, which needs urgent fixing.
Adam Gafaar . 2024-11-30
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Smells funny, grubby and the advertised times aren't right.
James Purdy . 2024-11-28
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One plus shower, for £3 with surcharge you will only buy chocolate and at Burger King you won’t buy food like on other Motos
IURII LYSENOK . 2024-11-27
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It's a motorway services you know what to expect, toilets are clean, parking was good and lots of choices for food and drink.
David Rogers . 2024-11-16
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Only used the toilets. Need a good clean!
John McKaigue . 2024-11-13
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You will find everything you'd expect from motorway services. I was impressed by the number of ev charging posts provided. But the place looks old and shabby, although holding on to a good level of maintenance and cleaning.
Nathalie Choubineh . 2024-11-10
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Toilets not well serviced, automatic water taps either not working or very hot.
Joy Baker . 2024-11-02
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Not terribly clean or modern, but with food and goods for sale at fair prices
Steve Wood . 2024-11-02
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This really is horrible. Stained furniture. Dim lighting. Cold. The only consolation was Greggs and a steak bake. There are far better services on the M6 so this is the last resort for the desperate.
James Farnhill . 2024-10-29
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disgusting facilities and washrooms , the disgusting levels of filth let us know as customers that you don't care and have no regard for our safety
daniel hayes . 2024-10-23
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Nice and spacious services, however, the restroom facilities are yuk
Javid Khan . 2024-10-18
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Outdated bypass if you can Or walk over the footbridge to the northbound services. As they have been updated
Danny Watkins . 2024-10-18
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Pretty typical service station with the usual facilities. However the car park is a mess and we were served seriously undercooked croissants at Greggs
Louise Coates (Loopy Lou) . 2024-10-16
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Toilets here are everything bad about british motorway services.
Dominick Negus . 2024-10-12
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We popped in for a cuppa and a break, nice and clean, staff are friendly. A welcome break from the traffic.
Keith Andrews . 2024-10-09
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One of the shabbiest service stations in the UK. A bridge over the motorway connecting shops with toilets upstairs. Stopped one evening and it was empty. Think most travellers must avoid this place. Not god. 🙁
K Dean . 2024-10-08
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Great selection of food outlets and friendly staff clean also
Nick Marsh (Marshy) . 2024-10-08
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Total crap, the showers don't work
Krmn 23 . 2024-10-07
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It fulfilled its purpose. Clean, tidy.
Mike Kirby-Rose . 2024-10-05
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It has what you need. It was super busy.
Melissa Wickison . 2024-09-29
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As you would expect for drop off break.
jim struthers . 2024-09-28
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For me it was brilliant because it has a prayer room connection to the other service station.
Hassan Badat . 2024-09-28
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Clean and has everything there. Good place to stop and let your dogs have a wee.
M C L . 2024-09-27
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Bit bland especially the walkway over the M6 could do with freshening up
G M . 2024-09-27
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Quick toilet stop & used Costa coffee for brew & toastie
Adrian Seaman . 2024-09-25
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September 2024 Take a rest before back to London.
Priyanto Akhmad Solihin . 2024-09-20
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Dirty and not the best for parking up
john calvert . 2024-09-17
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Another service station. No different from dozens of others.
romanbrough . 2024-09-17
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One CHAdeMO charger is ridiculous on such a busy service station.
Bill Povey . 2024-09-15
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Love moto,always clean and bright with plenty of choice
Trudy Clayton . 2024-09-13
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Kyle who served us at KFC was polite & patient, going above and beyond with a large order. Really pleased with his overall service 😊 likewise Devon & Jade working at Costa were so polite & helpful. Really appreciated their kind and generous service. Absolutely brilliant. Amazing staff.
Betty Simon . 2024-09-07
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Ok just another service station stop in motorway
St Hb . 2024-09-05
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Friendly staff always helpful but truck parking could do with an upgrade
Damien McClarey . 2024-09-03
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Clean services , I just found it difficult to find the disabled toilets and the lift to get to them
Stephen Monk . 2024-08-31
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Burger king they started all of them not have sauces but they have with extra changes is really annoying 😒
laurentiu roman . 2024-08-29
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Ok service place, clean and plenty of options
Martyn Walkden . 2024-08-27
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Car park full of pot holes and cracked tarmac. Litter everywhere. Unpleasant facilities. Cracked tiles, dirty walls, ceilings and floors, etc. Lighting excessively bright but place feels dingy. Toilets old and don't feel well maintained - new driers and sensor flushes & taps but no sign warning of extremely hot water and half the taps and soap dispensers not working. Locks on toilet doors broken, toilet roll missing out dispensers broken. Toilets are also miles away from car park and upstairs. No toilet in either baby change so still need to take baby in the grotty toilets with you if you're a lone parent. No lock on baby change doors and upstairs baby change is directly accessible to a staff only room. Accessible ground floor toilets accessed by radar key only. Couldn't find any refillable water bottle taps.
Cate Humphrey . 2024-08-24
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Female shower drain is blocked. Pointless wearing sliders to protect your feet from any nasty stuff. Water runs out to the changing area which made it nearly impossible to get dry and dressed
Hannah Wilkinson . 2024-08-22
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Nothing good here, go to the next one.
Bobby Norbury . 2024-08-21
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Reasonable pit stop, toilets are clean and available.
Emma Brooks (Loves food) . 2024-08-20
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Good place for a cup of tea and to use the toilet. Well kept and clean toilets. Friendly staff
Caz . 2024-08-18
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Bloody awful! Dirty, impersonal, smelly & expensive. An arrogant ‘capture market’ by the owners I suspect!!
John Taylor . 2024-08-18
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Broke down and was towed there today, was met by some of the kindest people. They really took pity on a single mum with three kids. Special thank you too the lovely women from Greggs, Costa and WH Smith for feeding us and making sure my phone didn’t die. You all made such a rubbish situation, so much better for my family. I am very grateful.
Katherine Warr . 2024-08-16
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Horrible run down service station Needs a complete refurbishment
Sean Barrett . 2024-08-14
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Perfect place to stop for a break and recharge us and our car!!!
Julie Thomas . 2024-08-14
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Not one of the best services on the motorway, seems old and run down
Sam Spud . 2024-08-11
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The only downside to this service station is the ladies toilets. Dirty and no soap was available in any of the dispensers. Good selection of shops to get food and drink.
rosalind lumby . 2024-08-08
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Good service station with all the necessary amenities required from a service station
Arfan Kamora . 2024-08-06
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As services goes its OK...not sure if I could ever say services were any more ...Tidy ...good selection of places to take a rest ...
Kevin Merry . 2024-08-01
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Good point to stop at lots of charges
Luke Phelps . 2024-07-31
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Very limited choice of food. The dining chairs were stained and the floors were marked. The whole building was drab and needed a deep clean and refurb. Wish we'd not stopped here!
Marie M . 2024-07-29
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Went to the multi-faith room to pray to the one, true, living God, and put a Good News Bible in the cabinet for fellow Christian travellers to use. Also, I went over the bridge to the North bound services, which offers similar facilities to the South bound services. See review of the North bound services, for the South bound services review. Respect to the other faiths using this room 🙏 UPDATES: May 2023: 2 Bibles still there. July 2023: 1 Bible is missing - I pray it has been taken by one searching for the only God and the only source of Hope, Love, Righteousness, Truth and Wisdom. November 2023: 1 Bible added to the cabinet on the left (and there is 1 Bible in the cabinet on the right). January 2024: 1 New Testament Bible added to cabinet on left. 2 Bibles in cabinet on right. Therefore, there are now 3 Bibles in this multi-faith room. May 2024: 2 Bibles in the right cabinet. None in the wrong cabinet. July 2024: Bibles now in the left cabinet but on the bottom shelf. In the name of Jesus Christ - the Son of the only God that exists, who overcame death so we can have the certain hope of eternal life through Him. Repent of each and every sin and put your faith in Him, persevering to the end and overcoming this evil world, Amen
Jon Greenwood . 2024-07-23
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Pumps are quick when you can get on them
Ian Nelson . 2024-07-22
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Got a coffee, and used the toilets. All clean and well looked after.
Mark Davies . 2024-07-16
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Filthy place. No money spent on it to upgrade the run down smelly corridor from north to south
Heidi Lomax . 2024-07-15
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This is a rotten service station the bridge looks like it’s about to collapse floor all bubbling needs a bit of a reverb to say the least
Ellie Neill . 2024-07-13
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Has motorcycle parking so 5 stars.
paul richardson . 2024-07-13
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Only went to fill up with diesel.
Jeremy MJ Havard . 2024-07-12
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No dedicated parking for caravans.
Robert Budd . 2024-07-04
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After the night, it was not cut up, the goods were in place. So ok
Piotr Ogiela . 2024-07-03
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Nice place, but got the trots from what I bought in greggs.
Steve . 2024-07-02
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It's a run-down service station, and the facilities are a little off-putting (grubby).
David C . 2024-06-29
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It is disgusting and ridiculous at the same time that in the 21st century year 2024 the soap for washing hands in the toilet service was mixed with water!!!
Florin Nicolae . 2024-06-26
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Odd layout, toilets upstairs. M&S is up 2 flights of stairs, across the bridge, then down 2 flights of stairs.
Dave TheVan . 2024-06-22
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For a first visit to this service station, found it clean, easy to navigate and a variable range of food options.
Larisa Day . 2024-06-21
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The men's toilet stalls are lined with stainless steel and are disgustingly stained and dirty. They are long overdue a deep clean.
DOWAP 13 . 2024-06-19
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it's OK quite a small service station could do with a facelift
mr b . 2024-06-08
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Nice free shower. WH Smits store key at checkout.
Dima Deikun . 2024-06-04
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Visited today but couldn't stay as the smell was awful. Couldn't put our finger on what it was but there was no way we could stay for food. Hand to hold my sleeve over my nose most the time. Feel sorry for the staff having to work with that smell. Honestly awful. Stop somewhere else if you have a choice.
Abi Wilson . 2024-05-26
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Very shabby and run down needs total refurbishment including the carpark
Christine Frankland . 2024-05-26
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Place needs knocking down and rebuilding. No investment for a long time. HGV parking area has massive potholes. Place is very dirty on outside and inside about ok. Government gave millions away to be invested in better truck driver facilities but none made its way here.
Ian Hornby . 2024-05-25
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Friendly approachable staff. Burger King was a lot to be desired. Whsmith staff v friendly
Katie Inez Langsford . 2024-05-20
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Staff have been amazing, Lady from costa replenished the dog water bowl for us, Burger King were super friendly and very helpful and WHSmith staff were also very helpful and friendly. Id happily recommend this service station to anyone using the m6. Sun 19th May 24 16:00
Aaron Henson . 2024-05-19
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It needs a facelift. Lifts are out of order so people with mobility difficulties have to struggle up stairs. Old and worn out - me too
Susan Mountcastle . 2024-05-19
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Lots of places to park but is looking a bit tired but ok for a short break.
Gareth Crosby . 2024-05-17
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One of the worst one ☝️ Disgusting smell Just went in and out - 😂 Did NOT used even toilets
AUG “AUG” AUG . 2024-05-14
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Lovely prayer room and wudhu facilities. Nice selection of shops and eateries. Very clean
Zulekha farooki . 2024-05-10
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Toilets are a state and only 1 working shower what is it with MOTO services these days
Gavin Stevens . 2024-05-06
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What the hell js that smell! All the money you take on a daily basis and you can’t even do the basics like keep the place clean. You walk through the front doors and the smell just hits you how on earth people are sitting and eating inside this grubby place is beyond anyone’s guess! **Moto please don’t leave a stupid generic response as you always do just do nothing like you do with your service buildings**
Jamie 123 . 2024-04-30
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Very rundown, seen better days, but as I was only standing on the car park waiting for my taxi it was alright.
EDWARD PERRY . 2024-04-29
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Parked here on a Sunday night so no problem getting a parking space. Good choice of food drinks ect. Showers and toilets clean. Nice coffee from Costa.
Billy Smith . 2024-04-27
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Was able to park near the door and used the toilets no problem
Daniel Searles . 2024-04-23
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Pretty poor for anything not fast food.
Rob . 2024-04-18
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This one is OK. Feels dated but toilets are clean and they have everything needed.
Ian Jones (Ian) . 2024-04-15
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A good place to stop over on highway.
Haroon Hussain . 2024-04-12
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Only stopped for toilet which is upstairs, there is a lift. Also one disabled loo on ground floor.
L B . 2024-04-02
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Showers were hot and very clean at a moto services you almost garenteed a clean toilets and shower
Steven Jones . 2024-03-25
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Ok better auto flush loos...just need more pressure..like Tamworth. Just can't get rid of footy graffiti and asbos daubing the walls
P.J. Talbot . 2024-03-20
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Pretty dire services. You are struck with a dirty drainage smell on entering the building which is so tired and worn out. The stairs to the loos are knackered as are the loos sadly.
Rick . 2024-03-13
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Quite a rundown motorway services. Needs a lot of improvement and updating. Facilities dirty and in disrepair. Feels old, dated and in need of attention.
Hasanain Qureshi . 2024-03-12
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Hi there we were on a coach journey to Torquay and a stop was required for the passengers and the driver. Having travelled the M6 many times I found the premises were looking very tired and could certainly do with a good spruce up. Actually I was quite disappointed. Also on looking around I could see a good number of passengers had the same opinion.
Ec Co . 2024-03-07
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We have previously eaten here when visiting my son and daughter in law so chose to eat here again. However, our experience this time now ensures we will never set foot in your restaurant again. We were rushed to our table, and was sat for 20 minutes before anyone came to take our food order. Our food order was then taken and we chose olives whilst out starters were cooking .... they arrived with our starters.... food was good and we were looking forward to the rest of our meal.... we ordered more drinks, which was another 20 minute wait. Then it all went to pot...... 1 hour and 50 passed with no Main meal and after many attempts to talk to the staff, I went to find a manager. I was assured that someone would come and talk to us,oh and she did!!!!! Not only did she raise her voice to us saying it wasn't her fault that her chef had walked out but she was extremely rude and obnoxious in her attitude. Not once did anyone come and tell us there would be a delay or give any updates, and the most annoying thing about all this.... people were coming in after us, orders taken and having their food at their tables whilst we were waiting for our mains. Communication was abysmal, the manager didn't manage and service was shocking.
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First time here but won't be out last. Very clean and tidy, the loos are ok too. The menu choice is great and the daily offers are spot on too. All the staff were helpful, smiling and welcoming and our server, Grace made us feel at home.