The Vine Inn in South Staffordshire - Phone Number, Reservations, Reviews

A warm and friendly canalside pub. We were a party of 16 out for lunch celebrating a reunion. We all ordered a mix of the menu - no easy task for our two waitresses who couldnt have done more for us. Efrin and Ellie served us with patience and a smile and the Manager Naomi was very much hands on in the pub. Food was very good with a varied menu and was well presented. On returning home up North I discovered I'd lost my purse. I rang The Vine on the off chance I'd lost it there and I had! Naomi the manager took my address and sent the purse back to me - thats great service! 😊

Great position on the canal side.

Another safe place to call in for a meal or a pint,excellent service friendly staff.

Friendly staff, good food (especially the pizza) and dog friendly. Thank you!

Lovely pub with plenty of seating options. Newly refurbished and clean. Lovely views on the terrace and in the grounds. The food was great. Service was good. Friendly staff. Well-behaved dogs welcome. Needs to update menu on website.

Poor. Came from out of town for the kayaking that is run from there. That was good fun and was booked for lunch. 1. Had to get someone to take a food order even tho we were a large table. No real coordination or explanation of how things run. 2. Over an hour of waiting and genuinely think our order was lost. Other tables ordered and were served food promptly. I chased and was told it was being plated up but took another 10min. No apology or acknowledgement of any issue. 3. Pizza order from pizza oven is totally independent so impossible for orders to arrive at same time. 4. Food was poorly thrown together and clearly was fresh out of the Microwave. 5. Beer was totally lifeless and lost all head and life after pouring. All round disappointing.

Absolutely shocking. Waited 50 minutes for our food to be told they had ran out of food!! The staff are rude. Absolutely disgusted. Travelled 30 mins to get here sat and waited for 50 minutes to be told no food left for the Sunday menu as they had ran out. It’s ridiculous. Will not be coming again.

Absolutely awful , Came for a Sunday lunch which we waited for 50 minutes just to be told they had sold out of everything and then offered us a free dessert which we didn’t take. Awful service! Rude and not apologetic at all

Really disapointed with the service AND food today 04/08/24. Have eaten here before during the week on an afternoon with no issues. We pre booked our table today and our drinks and orders were taken quickly, however, after waiting for 1 hour for our meals (3 roast dinners and 1 fish and chips) we were so disapointed. The brocoli was raw, the roasts wernt cooked through and the boiled potatoes were like bullets. We complained and were offered free deserts but declined as we had plans for the rest of the afternoon and were already delayed. Wouldnt visit again on a weekend, sorry.

Absolutely shocked that the pizza received, costing £13 was a kid s portion, barely fitting half the pizza box and mediocre toppings .. not worth the 45 minute wait .. Disappointed

Lovely setting and lots of outdoor seating as well as indoor for fine days. Couldn't eat as the kitchen closed at 8pm so can't comment on food. Staff were great but drinks very expensive. Plenty of parking - you need to leave your registration number at the bar or you will be automatically fined.

Where to start!! This pub used to be a really nice family pub serving good value food. Today I took my husband and daughter for an evening meal. The pub was quiet, in hindsight this should have been a red flag The table we not as clean as it should have been. We ordered 2 x steak with peppercorn sauce and a veggie pizza. Steaks arrived very quickly and looked good, however my medium steak was in fact blue . It was returned to the kitchen and then given back to me . The cut ends had been seared leaving the rest of the steak still blue. Returned to kitchen again. By this time my husband had finished his meal. My daughter was still waiting for her pizza !! In fairness they had cooked me a whole new meal but minus the peppercorn sauce. Finally the meal was edible. My daughter then finally received her pizza and you might guess it was the veggie supreme and not the veggie pizza she had ordered, to make matters worse it was burnt on the bottom and edges and barely cooked on the top . NOT worth the £13 price tag for a pizza that was lost in its box. We gave up at this point and cut our losses Sorry to say we will not be recommending. .

Lovely pub and area with a local canal, great views and atmosphere

A group of us came here last Friday for the fajitas with a table booked for the evening. We had an indifferent greeting from the young female bar person who waved her hand saying "you are sat over there". Not too bothered we found our table. 15 minutes later I had to go and ask for the menus which was slightly annoying as it was not at all busy. I saw the fajitas (which had been advertised) were not on the menu. The chap behind the bar stated "its on a separate board at the other end of the bar". I asked for it to be passed over by which time my patience was wearing a little thin but I remained polite. Fast forward 20 minutes before I asked for someone to take our order.The three staff were stood chatting together behind the bar. The food arrived promptly. Five of us ordered the fajitas and were most impressed. The best I have had to be honest. No staff came to check on us and asked whether we needed more drinks so we fetched our own. Once finished we waited a good while for the bill but again no staff appeared. Slightly annoyed we went to the bar and saw the three bar staff huddled together chatting away. The girl who served us was also checking her mobile phone as you do. It was quiet in the pub so I was disappointed by the total lack of customer service. They seemed pretty clueless I have to say. Real ale was good but a tad expensive for the area. Overall, the food was excellent but what should have been an enjoyable night was marred by the indifferent and lazy staff who obviously need further training. I appreciate the problems employing new staff in the hospitality sector but a good experienced supervisor should be able to sort this crew out. To their credit I see that the manager replies to the reviews which is commendable. #In the interest of fair play the wife and I returned 2 weeks later to give it another go as everyone is entitled to a bad day. It was much better this time round but disappointed that the fajitas have been taken off the menu. However, I had the steak which was really good. There were different bar staff who were experienced and efficient which was pleasing. The meal was a tad slow coming out bearing in mind it was not busy at the time we went. Overall, it was loads better. We live local and have heard countless times that on a sunny day when the pizzas are flying out that there is often a very long wait. As this is a popular order then may I politely suggest you purchase another pizza oven? It would surely pay for itself in no time and prevent a lot of grumbling. Thanks.

Nice, dog friendly, canalside pub. Does nice ale and food. Been before and hope to visit again.

Quiet old school pub… the food was absolutely exceptional… generous portions with no compromise on quality at all! Not one bad word… definitely will be going back! Worth the trip down trust me! 1000000%

Food is incredible, portions are more than generous and pricing is exceptionally low considering the sizes of portions! Customers service is exceptional! There is 1 gentleman that caters to all needs and is so polite and will do anything possible to help you and make sure you have a great visit! Good customer service absolutely needs to be rewarded! What a great and beautiful location would recommend to all!

Great venue when the sun is out sitting outside opposite the water.

This pub really needs some TLC! We waited ages for our food today, 2/4 meals arrived and the waitress said she’d check on the progress of the 2 pizzas… she didn’t return. 20mins passed, 2/4 guests had then finished their food, when I asked the same waitress if she could please find out where the pizza had got to. We arrived at 12.45pm… it was now 3pm. She said she’d check. She didn’t return with an update, 20mins passed and the guy bought over the pizza, with no apology as to what had gone wrong. On leaving, I went to use the toilet… disgusting, I didn’t bother. I even checked the disabled WC which was also unflushed and not in a good state. I came out of the toilets, three members of staff were sat on their phones, searching ‘market place’ as we could over hear the excitement, I made the waitress aware of the WCs to which I understand the cleaners ‘hadn’t turned up’. I hate complaining, and I write this in the hope that this place can be turned around and improved, because it really is a special pub in a wonderful location!

Food and drinks were decent. Had to wait over an hour for it to be bought to the table though and they forgot my sons meal. Lovely setting next to the canal though and seating outside to enjoy the five minutes of sunshine we get. Bit overpriced in my opinion. Free parking for customers and a pizza place outside which we didn't try but smelt good

Pub was OK for a drink ,food wasn't great ,

Used to like coming here for a drink in the summer as they have a nice beer garden but my dad was hit with a sixty quid fine cause he double tapped the 'M' when putting his car registration in at the bar so won't be returning, shame really.

As I was moored we popped in for dinner. There was a lovely atmosphere with lots of customers both inside and out on the terrace overlooking the canal. We had the tapas and it was gorgeous. The staff were extremely polite and helpful. The manager Naomi was very good with the customers. Looking forward to going back again 😁

The prawn salad which should have been a healthy option was absolutely drowned in dressing. Perhaps put it in a jug for the customer to choose how much they want? The beetroot falafel was delicious.

EDIT 2, The company,are not interested, apparently due to road closure they were short staffed, we should have complained more at the time, apparently our guests were happy with a long wait and cold food or they would have complained more. What a shambles, very dissapointed that they feel this is a responsible reply. EDIT. I have emailed the company as requested on the reply to this review. I am still awaiting a reply...... We booked a table for nine at 6.30pm. Upon arriving we ordered drinks at the bar and sat waiting to order our food, over an hour went by, the pub was empty with staff laughing and giggling between themslves. I approached the bar and was left standing there whilst staff carried on with their private conversations. with no one attending our table, I ask to order food, another hour passed, we were starving!! The food finally came, most of it was stone cold and 2 steaks had to go back to the kitchen to be reheated and the burnt chips changed.. None of the sauces arrived until the meals had been eaten. A total shambles, we were not compensated in anyway, terrible service, ridiculous 2 hour wait to get food in an already empty pub. What a terrible birthday meal and total waste of money.

16 of us were booked for Sunday dinner. All had just main meal Sunday lunch. When meal came we were served by one waitress who brought our meat and roast potatoes and gravy. I asked where veg was and she said she would bring it . We then realised that there was one dish of cauliflower cheese between us all 3 tables and one dish of ( combined beans and broccoli ) for all 16 of us. Only couple of us had veg as we waited so long it was going cold and the cauliflower cheese was not enough for us. It was pointless saying anything as most of us had eaten our meat and potatoes. The waitress had moved on to another table. Very poor service beef and all meat was lovely but the lack of veg and lack of service was terrible. Not enough staff on to deal with the restaurant and only two behind the bar. It’s a shame as we had planned a lovely family get together and the meal was very poor.

First visit. Place needs a deep clean. Dust and cobwebs over /under the services. From where our party was sat you could see under the furniture which was littered with dust and rubbish. Both sets of toilets were backed up leaving only one available for customer use. The lids weren't closed nor sealed which would have eased the disgust of walking into them. The one member of staff was informed but was not free to do anything about it. The food was acceptable but not as advertised. The veg printed as broccoli/carrots was presented as peas which was acceptable but when queried with the staff member was added with the stated veg. For the prices charged we would not return nor recommend. Definitely big changes needed. The location and opportunity of footfall does not deserve this low standard.

Food was amazing and plentiful. Good beer choices too. Dog friendly too

Had a beautiful meal here served by Naomi and Lucy, who both make you feel very welcome. Dog friendly too. Thoroughly recommend to visit and eat here.

Our waitress explained the menu and the different kitchens used. The menu is vast steaks,salads, fire pizza oven..The staff explained to my grandchildren how they prepare your chosen pizza. Staff are very friendly and you are not rushed at all. Booking highly recommended.

Nightmare with parking. My partner got the drinks while I sat around the back, there are no signs around the back to say you have to enter your reg. I now have two parking fines over 100 pounds and keep getting threatening letter to go to court. I have sent evidence of being a costumer but they still refuse. Unfortunately it has put me off coming here, it’s not worth the stress of the horrible letters and fines.

been there this evening place was not busy grubby Glasses sticking to tables left after one drink

Just got back from here i would give a 5 star review food was really good pub itself is clean and well kept. The outdoor decking on a day like today is lovely. The reason for the 4 star i had to ask for cutlery to be told they'd need to wash some up. As there wasn't any in the trays to help yourself. Both me and the Mrs ended up using the sticks that were placed in the burgers as forks.

Awful . 0 customer service skills . Waited an hour for our pizzas they never showed up chased multiple times and just given attitude , said 3 times ours was next then on the 4th time claim he hadn’t been given our ticket and knew nothing about our order . Complained at the bar who took us out to the ‘manager ‘ who was the one making the pizzas he was extremely rude to us and basically said he didn’t care . Managed to get food refunded by the bar staff as we left with nothing but if was down the ‘manager ‘ we wouldn’t have got that ! One couple on our table got their order and it was had a pile of charcoal on the bottom where oven hadn’t been cleaned and pizza was completely raw on base . Won’t be returning .

Great food, good service, local ales and ciders, what's not to like? Had the steak and ale pie, superb, a proper pie, mash and gravy.

Update. Lovey is refreshing today while I wake walking the canal Lovely dog friendly pub. Very popular

Cask ales were limited to 2 as was the cider. Bar service was slow as customers were returning dirty glasses. The young bar staff were nonchalant and had no pride or energy in their role . A bar run by inexperienced kids. The outside seating area was a disgrace with not one table cleaned. New customers had to clear previous guests plates and glasses to find a table as did.Dose anyone manage this bar

Lovely food with some gluten free options for my wife. Great service too

Great food, staff and atmosphere 👌

Great food in an idillic location next to the canal. The starter menu caught me by surprise, the quality of the food was outstanding and the pricing is reasonable for the area.

Was expecting more, beer and soft drinks flat, lovely day nice setting but some of the benches broken some dangerous. Kids cycling round beer garden on bikes, not the nice relaxing experience we were hoping for.

I gave one star for the food however we never got the chance to order food because the service was hyper slow and totally dis functional. Being local I thought I would support local trade! Big mistake. Went for an Indian meal instead ! Far far better service and quality food KINVER Tandoori

Great guy who looked after us xx and they were short of staff too, worked do hard xx

We ordered pizza on Sunday. We waited for 1 and half hour and we got burned pizza finally. Very nice

Great beer Garden, good variety of lagers and ales, wye valley, enville ale, shipyards, Moretti etc. pizza was good too, did have to wait a fair bit which was a shame, but it was nice to watch the boats go by in the beer garden.

Our server was very nice but the food took a very long time to come out (over an hour just for mains) and was average.

Honestly the food here is always fantastic, the steak is always cooked and seasoned so perfectly. It's my favourite place to go out and eat these days !

Lunch visit with our daughter Sam and grandson Alfie. Ordered two bacon and brie ciabatter and a tuna baked potato. The order came out incorrect with a cod ciabatter but was corrected within five minutes. Food was tasty and service staff were friendly. View out onto the canal was pleasant, Alfie kept a lookout for any barges. Nice food at reasonable prices.

Meals are quite nice. Make sure you put your car reg in for car park. We had a fine of £60 even after putting our reg in. Obviously we complained and the Vine cancelled it. Otherwise its worth returning for the food.

Went on a Friday afternoon, it was quiet, as expected. The staff great, no issues. Had a jacket spud and beers. Food was good, beer was good. What more can you ask for.

Haven't been there for a long time but good food & beer, will certainly go again.

Great food and happy and helpful staff

We walked to the Vine for Sunday lunch and really enjoyed the pork baguettes with fries. We also shared the Velvet Cheesecake for dessert which was delicious. It's very relaxed and dog friendly. I would recommend for a cozy lunch in a relaxed atmosphere.

Quiet pub. Soft environment. Fantastic food. Home cooked pub grub!

Delicious food,at reasonable prices,a very enjoyable evening.

After having a couple of drinks we decided to order food at 19.20 on Saturday evening To our surprise we were told ‘unfortunately the chef has now stopped cooking & wiped down the kitchen..can’t be arsed ‘bothered to cook 2 meals 4 staff standing there discussing whether or not they wanted to cook our food! Jokers In times like these one should take everything you can get knowing Jan/Feb will be absolutely dead

Great food, but could have come quicker

Food and service was amazing, there was even a good choice for those on diet programmes. Well catered for all our needs and even had the log fire going for that extra Christmas joy

Food, service and company absolutely fantastic evening. Highly Recommend. 👍

Great food. and very efficient friendly staff. Will certainly be going again very soon.

Popped in for impromptu Sunday lunch hadn't booked, they where very accommodating and the food was very nice and good value 👍

Excellent food and service, with the best Irish coffee you could ask for. 😀

This is a definite favourite for Sunday Roast, dog friendly too.

Lovely place, food fabulous, will return xx mwah

Wish I could give another star. The food is fabulous and fresh. The location is sublime and the staff soooooo helpful. Many thanks to Lucy for looking after us tonight. We are foodies and have travelled far and wide and haven’t had better service and food. We WILL be back!

Had a meal last week with the family and sisters in laws, the food was hot and tasty, service was excellent. Portion sizes generous and in a brilliant, scenic location. Thank you Emma and team.

Nice place to eat by the canal. Inside and outside areas are pleasant, and staff were efficient and helpful.

Wow delicious food and lovley service, will have to come back and try some more of the menu

Friendly and helpful service. Nice atmosphere. Lovely food. Reasonably priced. Maybe the Potatas Bravas could do with some alioli. Thanks for a lovely afternoon.

Nice benches by the canal, but £16.80 for a medium glass of rose, a glass of prosecco and a soda water. The soda water was £2.60 and it was from the tap. Massively overpriced and there's plenty of other lovely places close by.

Absolutely excellent country pub next to the canal. Excellent drinks and food available all year. Happy to say this is my local. Well worth a visit when in Kinver.

Nice to be able to sit outside with food, friendly staff. Lovely place...

Lovely outdoor setting. Great food, great service.

Amazing staff, and food was amazing would recommend.

Great food and brilliant staff.

Had evening out with a friend. food was delicious (well done chef). Service was good considering how busy it was, did not have to wait too long. Will be back soon. A nice place.

Had a lovely Sunday lunch, chose lamb which was a delight.

Lovely canalside inn on the edge of Kinver village. Only had drinks but food looked nice so maybe call and have food sometime.

First time visited - very nice food & good service

Young inexperienced staff demonstrate weakness in poor service delivery. Basic food service hampered by failure to ensure cutlery, napkins, or whether food is satisfactory. Completely ignored. Drinks orders forgotten and sirry plates left on table 1 hour after mwal finishwd. Asked for an Irish Coffee and staff didnt even know what this was ! Asked to speak to manager and was told they were off so the evidence speaks for itself Neefs drastic shake up or more more business will be lost Will not return !

Great for pizza and great outdoor space next to the canal.

Very nice place good food, sat outside in a nice seating area next to the canal in the sunshine after our walk along the canal. I would recommend this place.

Arrived at the vine on Thursday evening with friends( 6 in our party) as the venue we had chosen the kitchen was closed due to a flood.

Nice pub located next to the canal. Had lunch here today and the food was really good. Restaurant area look really nice but we chose to sit in the bar area. Only negative comment would be no coffee available because the coffee machine had broken. I'm sure they would have had a kettle in the kitchen! Otherwise great and would be happy to visit again when in the area next.

First of all, I wrote this review last month and it was flagged by the owner as I had written it for the wrong venue. Rest assured, I did not. I am wondering if that's where a lot of the other 1 star reviews have gone? Very sneaky.

Excellent value (2 for £10 at lunch) and beautiful food. Really accommodating and so welcoming with children too. Relaxed, welcoming and Patrick the landlord is a gent! Will be back again soon!

Came with my wife and son for a Sunday carvery, on entry we were greeted with open arms by all staff , situated on the canalside in kinver with an open log fire it was a wonderful winters afternoon, the 4 meat selection was cooked to perfection, a wide variation of fresh veg, potatoes, and large home made yorky puds, all piping hot . We will certainly recommend to anyone this warm ,friendly, family and dog friendly pub in the future keep up the good work

I, along with my partner and her 94 year old grandma had lunch today at The Vine inn. The staff and owner could not have been more accommodating. The carvery was fantastic and brilliant value. Would definitely recommend a visit. Excellent value for money. Will be visiting again soon. Also very dog friendly, they aren’t allowed in the restaurant which is understandable but plenty of room in the bar area.

Wow this place is looking fantastic!! The bar has had refurbishment and it looks lovely. Loads of old pictures from the local Area.

Please do not visit this pub, im afraid we had a very bad experience.

Turned up for a carvery today and what a shambles it was! Not even sure where to start... The place is dirty, the table was uneven and wonky, all the tables were shown as reserved - despite not one of them being occupied in the 2 miserable hours we were there, my pint was off - doubt the pipes had been cleaned, the carvery had a 20 minute wait as there were no potatoes, yorkies etc, they'd run out of one of the 3 meats, the veg was mush, the stuffing was so dry is became a powder etc etc etc. I could go on, but you get the message. AVOID.

Pints of carlin taste like urine but the dark fruits am propa good (they even ID’d me even tho am 21 lol)

I've given 2 stars because the location is great and I'm not the beer was good - but for the food I'd give a -1.

Today, we went for a walk in Kinver and got to the canal where we saw The Vine. We've driven past a few times and noticed it had some "Under new management" posters hanging outside. If this is what new management is like I would have hated to see what the old management was like.

On walking in the staff were uninterested did not engage in conversation. Sat down and found table sticky and bits of left over food in crevices. Sofa was stained and had food debris in the ridge at the back. Carvery looked good but, we decided to try the burgers as recommended by friends who go there regularly. The food arrived after a reasonable wait and looked very inviting and was freshly cooked, it was O.K not exceptional. The cutlery was in dire need of a polish. I didn't drink from my glass until I had finished eating (it was absolutely disgusting) made me wonder what the kitchen was like. The staff would do better concentrating on the cleanliness rather than folding serviettes and drinking coffee. I was very disappointed and while to food was acceptable, I could not recommend this place.

We are regular visitors to this pub, which we love, we take friends , been twice in the last seven days, have take at least 10 people there plus us, called last orders at 10pm, thrown out before our friends could get a taxi, yes it was raining , they no longer seem to have customers as there priority , they want to leave early and thats the leading factor. I was totally embarrassed for our friends who travelled a few miles to meet us, and to be thrown out, not pleased at all. The plus side is the food has always been very good, but some beers were not on , side dishes not available, to complement the steaks , is the pub being run into the ground, it would seem so, no leadership, staff seem disinterested, think we are at the end of our love for this our local pub..

Went here for Sunday lunch because we couldn’t get in anywhere else.

My husband and I went here last Saturday for a meal as we were on a long weekend on the Staffs and Worcester canal. There are moorings within 100 yards of the Vine. We have 2 large dogs, so are not welcome everywhere despite them being very well behaved. We had walked round Kinver and couldn't get in anywhere else that did food. We were made very welcome at the Vine and given a table in a corner with plenty of room for the dogs. The beer was recommended by the barman, and was excellent. My husband had a rib eye steak with all the trimmings, which he said was the nicest steak he'd had out for a long time. So many times you ask for rare and it comes very medium - but this looked perfect. The onion rings were awesome - I had to try one. I had the fish pie which was also very good. The Chef came out to talk to us so we were able to pass on our compliments, which is always good. If you're in the area I wouldn't hesitate to recommend them.

Right on the canal side with plenty of seating outdoors it would be lovely on a warm sunny day (we however had cold and hail). We came here as a group following a walk locally, we managed to find seating for us all. There was a large choice of food - so some of us ate sandwiches, hot meals or full on carveries - despite us all paying separately the food came out at the same time. The food was fine no complaints from us and there was more than plenty of it.

Lovely food just not enough room for seating - must book!! Amazing for the kids and so much choice. Lovely food we shall be coming back.