Mother Hubbards Gants Hill (Ilford) in Redbridge

we ordered the buy one get one free deal on the fish bites and chips. Price is reasonably and the fish was good. I'm not keen on their chips, so fat and hard, doesn't absorb the vinegar or salt, just wasn't great. Ended up throwing the chips out. I love when the chips go a little soggy with the vinegar and salt, it didn't happen with these chips; and a ton of vinegar was added. Would order the fish again, just no to the chips.

We had a group of 9 Adults and Children, we ordered fish and chips, chicken strips, wings, battered sausage, fish burger, spicy chicken burger meals, all the food was really nice and everything got eaten, would definitely recommend. Lovely friendly staff too, overall a great place to eat, will be going back soon.

The food was very poor the portion size very ridiculous and it is not worth the money feel very ripped off and this has beeen a very bad portion from them absolutely ridiculous never ordering again feel scammed

Really nice food and big portion

Exceptional customer care and support experience from this extremely professional and courteous team member.

The customer service was very excellent the food was all so good 👍😊

It's very good. Staff are very welcoming Especially Fatema is wonderful

We had the best food and best customer service today in mother Hubbard Gants Hill. Fiery burger was on point made by chef kabir lovely guy. And Fatima was very helpful in choosing the best burger and served with smile. Highly recommend this place

Visited Gants Hill branch today, very high quality food and very clean shop. Will be back. We had spicy fish and regular fish, I recommend

Very very very very bad in service less than zero rating

Delivery driver was very helpful

Great place to eat. Great service from Keesha and Harpreet.

Just had my lunch here. I enjoyed the fish. However there are no toilet facilities. I spent over an hour here and asked the waitress if there are toilet facilities and she said yes. When I stood up she said no. I am sure there are! Then I said to her by law a restaurant has to have a toilet. Then I asked can I speak to the manager. She said he is not here. Then a gentlemen (Ashraf) sitting in one of the table said he is the owner, and said with 16 seats you don’t have to. Silly Law! He even said I can complaint to the authority, if I like! Rude! My point is I believe they have one, at least for the staff. One of the girl even suggested to go to nearby chaiiwala. If I have known there is no facilities, I would not walk in. I suggest everyone who is in this situation Not to go to Mother Hubbard’s in Gants Hill. Just want to know is it true in law? If so, then authority should look in to this.

First time tried and really loved it. Food was amazing and staff was so nice and friendly specially Fatima and Harpreet. Surely visit again😇

Very nice food as always, nice and calm environment with good staff and their service.

Today i went there in evening, fish and chips was so good and staff was vry cooprative, mainly prret and othr girl😊😊

Amazing fresh food Very consistent Nice staff i love coming here

Munch box ans super jumbo fish delicious , amazing service

Awesome and lovely very hygienic food Staff also very nice

Food is awesome and good service specially Keesha is nice lady..

Keesha thank you for your amazing service! The food was on point as usual. My little one loved the screens lol

They put a sauce in it which isn’t shown in the photo covered it with it some red sauce I didn’t ask for that

Amazing experience, delicious food and best service by fatima🤩

From the gate they said 50% discount on entire menu, but cashier said no discount on sauce and drinks. Very disappointing. Service was really bad.

The fish was very delicious and the portion size was very generous. 5* and would go again

The best fish and chips I've tasted in years high quality

this is the most delicious fish and chips I ever had fresh and hot lovely packaging presentation fantastic big portions and so so tasty

I have not come across such a delicious fish and chips across uk ,fresh fish and the chips ,I leave 50miles away but would rather drive back for a such food. Keep it up

Different from the usual processed foods, A wonderful experience

Very clean, good portion size, lovely service and good prices. We ordered quite alot as a family. I think the best deal was fish and chips meal, £10.99. I'm unsure what the fish was but it was quite big and tasted nice. I will come again... Tables were very clean and was nice to sit in and eat. Definitely recommend if you are in the area...

Amazing experience. 100% recommended. Friendly staff.

Best food with best service. Had amazing experience ❤️❤️

Be careful before ordering them online because they didn’t follow your notes. I give me an order and I said I need a little bit salon with fish and chips.. Be careful guys

The driver was really nice and friendly!

Delivery driver stuck up Attitude 🙄

the salt and vinegar needs to be stronger

tasted of masala spice so was probably fried in old oil and was disgusting I wont be ordering again from this business. if I wanted masala fish I wouldn't order from what is supposed to be an English fish and chip shop.

Food is good as always, amazing customer service.

The food and service quality was truly exceptional, I can't wait to come back

The food was excellent! I had the fish & chips, and it was cooked perfectly🥰

Fish was very fresh and portion was excellent! We ordered the special fish n chips - it was a foot long fish on a bed of fries. Would easily feed 2-3 people. However, there’s limited space for dine in and parking is a bit tricky.

I came here a few nights ago. The store wasn't busy. There was 1 person working in the back and two at the front. When placing the order Fish n Chips, I wasn't asked about the salt and vinegar. It's only when I remembered I thought I'd better tell the server, but then someone else was being served, so I had to interrupt, which made me stand out a bit. The chips were not too old, but not freshly fried. They had been their for a short while 5 or more minutes, but the fish was freshly made as with other branches. The server was picking out black fried chips by hand, some might object to that. I've been to a few Mother hubbards, the branch in Sheffield so far have served the tastiest really succulent fresh fish with an amazing batter however again their chips could have been better, as they tend to store their chips and make larger quantities. This store inside isn't well set, compare that to Sheffield where its really well presented with salt n vinegar on every table very neatly kept. Also this store is hard to locate at night as the signage is not luminated. Overall the food here is better than another local chippy that has recently dropped down in standard.

I paid for 2 ketchup dips but received only one and base of cod fish was overcooked.

It’s not worth the price. We always buy fish from the shop however we are sadly left with no choice except leaving the review today in order to spread the awareness about the bad customer service. The fish that has been served was not worth the price. ( TAKE AWAY FOOD) The chef try’s to adjust the smallest pieces of fish into the 8.95£ pounds worth of meal of grill fish. You will get surprised when you open the box and see the size/quantity of the meal/fish. It is not worth the price. They are literally trying to cheat their customers by putting a tiny piece of fish in a box which is overpriced for 8.95£. The pics are attached for customers reviews. We suggest people to make sure that they must check the packed meal before leaving the shop for the quantity and quality.

The app us showing food got delivered to me but I received nothing. This isn't right

Was supposed to be an extra large fish look more like a medium size fish and not even cod doesn’t even say what fish it is. Oil it was cook in needs changing didn’t touch the batter just ate the fish chip was the only thing that was decent

Excellent food and service. The staff extremely friendly, the shop spotless and the food brilliant. One of the best chippys I've been to in a while.

Chips now come in a small box? Previously it used to be the larger box. But the food was good. Not sure if it was a mistake by the person serving the chips?

The best ever fish and chips , very very high quality, the best one i ever had , really recommended

The best taste ever , very recommended to everybody who hasn't tried yet , the best fish and chips ever

Not as got my chips today the potatoes used were black and I showed it to staff who told me that it was because of the vinger and that's why ! REALLY ??? NO OFFERS TO CHANGE IT NOTHING PUT IT IN THE BIN

Too dry and laste like they fried them hours ago

Quoted 22:15 initially, arrived after 22:30

I had a great experience….specially keesha and priyanka treated us so well…amazing customer service and great taste of food…i recommend everyone to come and have food

Wonderful Fish and chips. Have been eating for over a year and the taste is still the same. Spicy fish is a must try. Wonderful service by Keesha. Recommend it 100%

I visited Mother Hubbards Gants Hill for Fish and Chips on 19/072024, and I was very impressed! The quality of the fish was delicious, and the portions are HUGE. I struggled to finish the food, but I finished the food! The fish batter was delicious and it was freshly cooked and not very oily at all. We also tried the chicken tenders and I will be very honest and say they are better than KFCs easily. The chicken and mushroom pie was amazing too. The customer service was excellent!

Keesha gave impeccable customer service at the Gants Hill, Ilford branch. This made me more encouraged to continue coming to the store. I discovered the shop on Uber Eats or Deliveroo and I do not regret it. The food is nice and I like the diversity of the menu. The decor and vibe in the shop is good too. The best feature is the very affordable menu. I would recommend for these reasons

Fresh food and very good service!

Saw a reply to the one of their reviews which said give us a try and truly they have lived up to their word. The fish and chips was of truly premium quality. I hope they will keep their quality as is or even better. Unbeatable offer and delicious too. After a long time I felt I had a real food!

My order was not delivered, yet the App says delivered!!! Rubbish service, Just Eat have taken payment for my order and it has NOT been delivered it!!!! 😭😭😭

Never fails with great food and service

Amazing food and amazing service. And the food is always fresh. Recoomend to all 😊

I’ll keep this short and simple. I’ve had this twice in one week and it’s honestly been 10/10. Very delicious food. The only thing I would suggest is better packaging for takeaways.

2/7/24, Went there today. The fish was disgusting, oil smelt and the chips were hard, I used to go with my friends as it was nice before, that's the last time i go there! Standards have really dropped, has someone else taken over?

Brilliant fish & chips shop! Even cater for people with dairy allergies. We ordered the jumbo fish & chips meal and had it delivered. The meal was delicious, the fish had a crispy batter, the chips fresh, and the meal was big enough for a family of 4. I will definitely be ordering again. I highly recommend if craving fish & chips.

Uber eats order I clearly clicked the salt and vinegar option in all the fish and chips portion none of them had salt or vinegar no salt satchels were given when complained got told the salt and vinegar don’t have any cost so not refund hence never ordering again

The food at the restaurant was amazing, it was cooked right and had the right portions given. When I went I ate the fish and chips and am defo going again.

I'm sorry to say but the fish is not taste good it feels like it's been frozen and cooked before defrosting I have beat experience never agin if I could add pictures you wold see what I mean

First time ordering from here after wanting to try the food for a while. The fiery fish burger was delicious!! Never had anything like it. Food came on time and portion was good.

Order wasn’t delivered…. This is not the fault of the restaurant but the fault of Just Eat sadly

Fresh and delicious but found the portion to be small for the price.

I ordered on Uber eats today from the Ilford branch. I purchased a few curry sauce pots but I called and asked if I could be given extra sauce as we were sharing as a family and I was worried it wouldn’t have been enough. When my order arrived I saw that the staff very kindly added an extra sauce pot! The food was fresh and the special was very large which is great for sharing. Will order again in the future.

Absolutely delicious food, beautiful packaging and timely delivery.

I'd been looking forward to trying Mother Hubbard but chips were hard on the outside and the pie pastry was tough and hard to cut. The picture on the website suggested cooked on site but on the whole, they didn't match up to Pukka pies.

One of the best traditional fish in the area. I usually have it delivered and the batter on the fish stays nice and crispy, just how I like it. 1 star less due to the chips, for some reason the chips don't feel the traditional chips, not that they aren't nice, but there is something missing...overall highly recommended to all.

Priyanka chopra & Alysha were absolutely amazing at the front. Great service & great food Thanks again

Fish and chips plus pot of Gravy delicious

Food was horribly cooked and soggy and smelly, not what I was expecting at all.I would not recomend until they sort out the issue!!!Disappointing

I came here food was lovely and priyanka was very helpful👌🏻

I was impressed with the fish and chips. The batter was extra crispy, and the fish tasted really fresh. The service was awesome—I'll definitely be back.

They cater for vegans like myself which i was very happy about as there are not many chip shops around that do as they are cooked in thw same oil as meat. The staff were really lovely and friendly. Would definitely recommend and wpyld come again.

Very delicious freshly made and crispy. Accomodated for my girlfriends vegan needs by cooking chips seperately

Amazing and fresh food always. Service with a smile . Will be back

very average fish and chips not worth the money.

Brought my whole family here about a week ago, amazing service and clean place to bring the whole fam. We ordered fish bites and fish and chips. Very crispy and golden batter which complimented the fresh fish inside. Chips were fresh and everything was reasonably priced. Will definitely be back next week!

Lovely food and service from the staff! Will definitely come back

Great place!! Very much enjoyed

Tasty food, enjoyed fish and chips. Chicken bites and nuggets also good.

not received, driver drove past location 3 times and didn't ring to find out where I was then It said delivered on app

Amazing service and food!! Would definitely recommend

Very nice service and helpful staff

Very good food. Making for us very good lunch every day. Very happy with food quality and hygiene. Highly recommend. Tom

The Food & Environment are Great, Keisha was lovely

Disappointed with my order of traditional british favourite large fish and chips. The fish was approximately six inches in length and the chips were hard. Also nothing unique about the batter mix, I have tasted better fish and chips than this and a lot cheaper.

Amazing food, great customer service, will be coming again

Great food, great service, definitely recommend!

I could not comment on the service nor atmosphere as this was a delivery order. I ordered the special fish and chips, where the fish is supposed to be large, however was given a small/regular fish. The chips did not fill up the box that it was sent in (i would say it was two thirds full). The fish and chips tasted fine, but nothing to write home about. There was no taste of salt or vinegar, although requested. I also ordered two of the the spicy chicken burger and chips (i cut through the burger so you can see a cross section). The burger consists of two flattened patties and the coating does not seem fresh, as though they have used leftovers from the day before. The best thing about the burger was the brioche bun. Mother Hubbards is on the pricier side of takeaways and I am quite disappointed. The East Ham branch is 10 times better.

Disinterested staff with no idea how to serve. Food over fried, too much vinegar. Staff not interested in customer

We were helped by Keesha today at the store & she recommended the family deal Which was perfect for us. Food was freshly prepared and so tasty. Atmosphere was great and Keesha is so friendly and professional. I would recommend this store to everyone for great tasting fish and chips and great staff :)

hardly any chips in the munch box for 2