Motcombs in City of London, Westminster

Tried to eat at the St. John’s wood location today. The worst restaurant experience I can remember. Party of 2 - we ordered our mains, no appetizers. Drinks didn’t arrive after 20 minutes, so we reordered them and then they arrived. After an hour’s wait (no bread given mind you to keep you going), the hostess came out to apologize to us. I thought the food would be forthcoming after that. After another half an hour (90 minutes total wait now), still no food. So I asked the hostess what was going on. She again apologized but said the food would still be at least half an hour more. The restaurant was not that busy. I could have gone to the kitchen myself and cooked the food in 10 minutes. So we walked out without having eaten anything. I was absolutely shocked. No offer to come in for a free meal. No offer of complimentary desserts or wine. Nothing. I’ve never had someone tell me that my food will be half an hour more after already waiting 90 minutes. I’d have to expected at that point she’d be down in the kitchen cooking herself. Appalling. Rude. Stay away. Horrible excuse for a restaurant.

I use to come to that restaurant for over 15 years. Unfortunately it’s really changed. Such a rude management! I didn’t want to eat there as food not good at all and came for dinks before dinner. I being offended the sit first, but when I wanted to order the lady came, who told she is a manager and told I can’t order there drinks without food. I am regular in the place and this never happened to me before. I explain that I am already sitting and i need just 20 min to finish drink. However she told its instructions of the owner and I have to get up and leave if I am not eating. All tables next to mane head the conversation and was supporting me and told this lady “manager” is really unprofessional and rude. If restaurant made such a rule, they should’ve inform person before, not to ask her to get out of her sit. One customer told she is in restaurant business and she thinks such behaviour is unacceptable. However even after everyone supported me and ask manager to let me stay for drink, she still insisted me to leave. I left and will never come back, not for food nor drinks. The bottom of the line; rude unprofessional and stubborn management, disrespectful to customers, bad food. Only location is good, local to me, however better to find new place.

My husband and I paid over £108 for one of THE WORST meals we have ever had in London, let alone in Knightsbridge. The atmosphere was awful. The staff clearly hate their jobs, the waiters speak aggressively to each other, and unless you look rich you are basically ignored. We ordered the lobster linguine and crab linguine. Both dishes were undercooked, chewy and boiled with NO sauce and no flavour, and the seafood was smelly and certainly not fresh. It was as if the food been slopped onto the plate by a 10 year old: tasteless, bland and most likely defrosted, for which the restaurant charged £39 per plate! When we complained to the server she simply said, "Sorry, I will let the kitchen know," and then proceeded to charge us the full amount INCLUDING service charge!!!! It was very clear she was used to hearing such complaints and therefore did nothing at all to appease us. I wrote a complaint to the manager Tatiana and was ignored for 3 weeks. Then when I phones in, the "boss" Kenneth Anderson came on the phone and without so much as asking me my name announced: "We won't be refunding you any money because you said our food was disgusting. You're unbelievably rude to say so." He then proceeded to say that as nobody else had ever complained about their food (yeah right!!!!!!) he didn't care that it didn't meet our personal standards. Wow... SHOCKING and INFURIATING lack of regard for customers, absolute daylight robbery and zero accountability. Mr Anderson is one of the most dismissive, aggressive, belligerent men I have ever had the misfortune of speaking to. I ended up left in tears at how utterly dismissive he was. Be warned: Motcombs are all smiles and polite when taking your money but become very devilish when it comes to handing a penny back. What a shame Mr Anderson has singlehandedly ruined the reputation of this once loved establishment.

Mehdi is the best, very attentive, always accommodating even when we are late. Very good service. Always coming for him and his amazing energy

Mehdi gives the best service and always accommodates, has a kind heart and is very professional. Love visiting there whenever he works.

Lunch on a Saturday afternoon on the terrace. Very balanced and well cooked dish. The staff is excellent.

I live locally and dine here for convenience with friends because of the location. The staff save this place as the owner has zero hospitality skills and resembles a desperate AI robot!! It’s sad as the location is great and the food is normal for the area. Such a shame and could do better

Having been a local for some 15 years. So disappointed with the new and rude ownership. Been often but continuously treated appallingly. This restaurant is now sadly just set up to rip you off as a one for off out of town visitor. Keep away! There are so many other nice restaurants nearby (Harry’s, Clap (recommend) even Harrods is better value as they offer better food and ambiance (frozen rubbish here at M!) and even better pricing by far (the prices are a rip off just to cater for the one off visitors!) and far better ambiance to be had. Try the others you will not be disappointed as on your behalf we sadly had to go through the awful experience of Motcombs! It’s simply a set up to rip you off as a one off visitor! So take heed and beware! Needs a new ownership which likely will not be too long with the way they are presently running this low quality equivalent of an overpriced cafe!

We came here to eat dinner and ordered food. The waiter talked about the other customers badly and didn’t take our order properly. Then we waited for more than 30 minutes, asked for about food but the order was wrong. They just waisted our time.

Medy provided exceptional service during our dinner. He was attentive, friendly, and made sure every detail of our meal was perfect. His warm demeanor and professionalism truly elevated our dining experience. Medy’s ability to anticipate our needs without being intrusive was impressive, and he made us feel welcome from the moment we sat down. A true asset to your team!

Amazing service, waiter Medy was a pleasure, always happy to help and friendly, food was great and again very happy with waiter and the mangers

Awful service, we came with friends and asked for the table to have drinks, we sat and had our drinks but then the water approached and said we have to order food otherwise we have to leave. The food is awful.

I really like the ambience at this place and food. But the most special experience you get if you are served by Mehdi. He makes this place especially good.

We come here often for the atmosphere and the food, but the main reason of return is the wonderful waiter Medi. Every time is a good time because of him!

mehdy was the best waiter he took good care of me and my friend. he was very friendly had the great time. definitely coming back after the hospitality of him

Great location, was worth leaving a reviews just for Mehdi’s excellent service. Always welcoming us with a smile and making us feel home.

The food is not fresh at all! I think its ready made and they just warm it and serve it. Prices are high it’s not worth a visit at all. The only good thing is the location

Great food, great service from Medy

An Unforgettable Dining Experience in Belgravia I had the pleasure of dining at this gem in Belgravia, located on 26 Motcomb Street, and I must say, it exceeded all my expectations. From the moment I walked in, I was immersed in a delightful ambiance that perfectly complemented the elegant surroundings of the area. The atmosphere strikes a fine balance between sophistication and comfort, making it an ideal spot for both a casual evening or a special occasion. But what truly elevated the experience was the impeccable service. Our server, Medy, went above and beyond to make sure we had everything we needed, always with a warm smile and genuine care. Medy’s attention to detail and friendly nature made us feel like honored guests, and his recommendations were spot on. Now, onto the food—simply delicious! Each dish was crafted with precision and passion, bursting with flavor and beautifully presented. Every bite was a celebration of taste, and it was clear that the kitchen team takes great pride in their work. Whether you're a foodie or just looking for a fantastic meal, you’ll be in for a treat. All in all, it was an amazing dining experience that I would highly recommend to anyone visiting London or looking for an exceptional restaurant in the heart of Belgravia. I’ll definitely be coming back, especially for the wonderful service provided by Medy. Five stars!

The location is good we set out side. The food is below average . The service is very bad. Before you pay , you need to check the invoice carefully as they might add items to your bill 👎

AVOID THIS RESTERAUNT AT ALL COSTS. WORST EXPERIENCE EVER Rude staff. Never again

Took too long, food was not good (rump steak very tough and chicken very dry)

Medy is the best, he was so helpful and super kind, accommodating us to all the needs. We come to this place because of his professionalism and his kind service.

We had a lovely dinner!! Food was delicious but our server Medy really went above and beyond!! We had kids with us and he was super helpful, accommodating and fun! We will definitely be back and will ask for Medy!!

amazing food and place with the best staff and waiters Kasia and Anothony

The worst service I have ever experienced jn my life. The manager disrespected me, screamed at me, and called me rude names. Their food is dirty, unedible, and disgusting. The absolute worst place i have been to in my life. Everyone try the one across the street, Minas!

Horrible staff and service. Do not recommend at all!

The staff were extremely racist! AVOID THIS RESTERAUNT AT ALL COSTS. WORST EXPERIENCE EVER

Unfortunately, for some unknown reason, we waited an hour for our food. Guests who ordered later than us received their food earlier. Unfortunately, the food itself wasn't great. A pity!

motcombs has exceptional cuisine and impeccable service. I just love it's serenity despite being at the ever busy centre of London.

Amazing evening. The food was great with great service. Specially Mehdi, who was very friendly and pleasant. Definitely recommend

If you love sitting crushed up with a TV practically on top of you and your bags on the wet street floor whilst you listen to 5 staff chatting then this is the place for you. Expect to be ignored when asking for the bill. The service charge on the bill is laughable for an establishment with no aspect of service.

Great atmosphere and the staff is amazing - especially Mehdi. He always makes our experience special and is very attentive!

Only stayed for drinks, but the server Medy was excellent - really made for a positive experience, friendly, funny & knowledgeable

I have been to motcombs several times and I must say the atmosphere and vibes are always great! But most of all Mehdi always looks after us and his service is impeccable and always so warming and friendly. Would recommend to anyone!

Thank you to Medy for amazing service. Medy assisted us with true kindness and care. He really made our experience at this restaurant. The restaurant was clean and we were treated very well. We will be returning

Love the food, service and location

One of my worse dinning experience ever People are impatient, always rushing us to make order, always collect our plates without asking! Waitress are not polite, wouldn’t recommend this restaurant anyways.

Manager Lasen needs to be removed! Creates an uncomfortable atmosphere for all around.

Today during our dinner, we got a wrong order and we asked to change it ,however, the manager (Lasen) refused blaming us that we asked for this order, in addition he was talking in a very aggressive way and claiming that he has a 30 years experience and he is doing the right thing with us. I am very disappointed and I will definitely not come back.

The food and vibes were great. However, The manager Lasen gave us a very bad experience with his attitude. Other than that everything was great.

Very bad experience very rude manager (Lasen). That is 20th of June at 9pm.

Lasen, the manager who was covering at 9:00pm on the 20th june 2024 had gave us a very bad experience. He was very rude, not welcoming, and raising his voice at us. I will never repeat this restaurant again and I will tell my friends to avoid it so they don’t get offended by this guy. If the owners of the restaurant would like to contact me to know more what have he done, you are more than welcome to contact me.

I think it's a good place to have a drink or a beer! However, I went there for dinner on Monday, June 17, 2024, and I was quite disappointed. The service was super slow, and the food was not worth the price. Considering how much they charge, I expected much better quality. Overall, it was a disappointing experience, and I do not recommend it for dining.

Went to Motcombs for brunch. Food was good but we were very disappointed with the service. The waitress brought a large portion instead of a small one (both options were availabble on the menu) and didn't want to change the bill to reflect this.

It is not my first time in Motcombs, but today i was astonished by the dover sole fish recommended by Mehdi, he is an amazing waiter, friendly and i always go by his recommendations. Food is excellent, staff are really friendly and their cook has definitely the Mediterranean taste in every dish she cooks. Great place on a nice weather day for drinks and starters, or for a nice lunch or dinner in a nice atmosphere.

With all the choices of restaurants in Knightsbridge it should be difficult to choose where to eat. However for Me, my favourite and first choice is Motcombs which provides me with the 3 most important things, ambience, good food and excellent customer services. Although all The staff are lovely I have to say that Mehdi takes the star for his honesty in recommendations, Friendliness and professionalism.

Food was not worth the price and service was lacking

Love eating out on the pavement here - food is delicious and the staff are incredibly helpful - thanks Medy and everyone else who served us chilled rosé and gazpacho last weekend while the sun shone

The location is fabulous but service and food is disaster. It wasn’t even busy but we had to wait 1 hour and my partner received the wrong order. He ordered lobster mac and cheese as main but received starters m&c. So we had to wait more for them to cook his order. Crab linguine is the worst I ever had. No sauce or anything, veggies look disgusting. Attaching photos.

The food was delicious but the service was appalling. We waited for 2 hours for our main course and the waiter forgot to order all the sides. They need to change the staff and make sure they have enough people working as we will not be going back for a while.

very rude staff… can’t even take a picture without verbal judgement. never again. Food isn’t even worth it. 5 stars for location tho.

Great food great staff amazing service, disagree with the comments.

Terrible service. Although it’s a lovely Belgravia restaurant the staff and owner are rude and ruined the atmosphere. The food is not amazing but being defended by a stubborn owner who refused to believe when one of many dishes we ordered wasn’t to the standard expected.

Amazing experience, food is above average and the dessert menu provides authentic French Brulee's.. Medy is always very kind and helpful with finding the best spot as well as his food/wine recommendations are 10/10! Became my fav spot in Belgravia area xx

Amazing service, amazing food. Tired from flight from US but Medy took great care of us and made us feel very welcome. The ambiance was very relaxing and quaint. Glad we stumbled on this place this evening! Make sure to get the chocolate cookie!

Medy was absolutely amazing with us. He gave us recommendations which did not disappoint. The food was fabulous, and our server Medy, was incredible. He treated two American women like old lost friends.

What a pleasure. I feel spoiled. Food excellent! Service EXCEPTIONAL (Big thank you to Mehdi). We definitely come back very soon. Merci pour tout

Flaked Cornish crab is served in a vaguely Asian manner with slices of red chilli and slivers of spring onion, and borne aloft on a boat-shaped curve of fried bread so that it looks like a float in a parade. Veal Milanese, meanwhile, comes topped with spaghetti in tomato sauce, like something you might serve at home when you realise that there’s nothing else in the cupboard, only to be pleasantly surprised by the unexpected success of the finished product.

Motcombs are always first class on service, ambience, food and value for money The premises are beautiful and you are always welcomed and always personally I look forward to my next viait

Very nice restaurant. Would recommend it.

We went here yesterday for a Mother’s Day lunch. As there was 7 of us they gave us the private room. We had the roast and it was delicious. Service was great and friendly. Would definitely go back here again.

Horrible , horrible service The only thing they look at is the way you dressed Tried ordering food and drinks, they told us that the kitchen is closed 10 minutes later a couple came in ordered a bunch of dishes and got their food within minutes Told us if we want some tea and coffee go somewhere else If you see a tall, grey haired french speaking man tell him that he’s a fagg

Me and my friend came to have lunch at this “restaurant”.. The restaurant was almost empty, and only around 3 tables were occupied outside. I ordered the food I wanted(a burger, truffle fries and orange juice), but my friend wasn’t hungry, so she asked for some tea- The waiter looked at her and said “ you are not going to eat anything? You need to order something to eat!” She replied with” but I’m not hungry, I don’t want to order anything “ to what the waiter said “ you can’t sit here without eating, we are really busy right now,sorry but it’s business love”. WE WERE SHOCKED! First of all the restaurant was not busy at all, and second of all - how could you ever say something like that to your customers?? We go to this restaurant on the regular basis, but from now on we lost interest in it. Very upsetting and disappointing.

I took two starters the octopus and the cauliflower and it was really good the people serving us were super nice and I love the atmosphere.

Great staff, great food a real gem. Well worth a visit

I had visited Motcombs Belgravia last summer for a businessmeeting, and it was a delightful experience from start to finish. Despite only ordering the Dover sole, I was thoroughly impressed by the quality and taste of the dish. The fish was cooked to perfection, with a delicate flavor. The outdoor seating area, which provided a lovely ambiance, especially during the summer months. The setting was perfect for enjoying a leisurely lunch and soaking in some UV rays. For a quick lunch, I impressed by the delicious food & charming atmosphere!

Kitchen is closed at 9pm don't bother going there for some food before 8

Love the restaurant! The best waiter Mehdi who always takes great care and service for me and my friends! We love the service from him

Yucky service and yucky food astaghfurallah

Always come here every week a few times and honestly its because of the service I get from Mehdi because he treats us like family like always the best host

Sat inside which is lovely and cosy and smartly decorated in pastel colours. Food and drink excellent - shrimp burger is stand out. Most importantly the service was very friendly. Medhy was a total star and couldn’t have been more helpful. Thank you.

Food is excellent , we were 7 of us for our Work party and all of us very much enjoyed the food , atmosphere and service .

Average food but nice service and outdoor seating

I came here with my husband and friends for a celebration and we had the most wonderful dinner! The ambience is fantastic, the music choices are impeccable and the food was absolutely delicious. The service was outstanding, Medi our waiter was an absolute joy and nothing was a problem for him. We had 3 courses and there was a great variety of options. My husband really enjoyed the selection from the wine list. For starters, I had the crispy courgette thins, which were cooked and seasoned to perfection. My husband had the French Onion Soup which he said tasted Parisian. For the mains, I had the Belgravia Burger which dare I say it, is THE BEST burger in the whole of London! I am already planning my next trip for that burger! My husband had the dover sole which was extremely generously portioned and delicious. For desert, a Baked Alaska which is flambéed and mouth watering. My husband had a chocolate bomb which was heavenly. I couldn't recommend Motcombs enough, the ambience, food and service is a 10/10. I truly don't understand why there are negative reviews here, as according to our friend who recommended it, it is always very busy (which frankly says a lot) and it is now one of our new favourite restaurants.

I want to start by saying I very rarely leave negitave reviews for restaurant. The food could only be described as mediocre at best and was absolutely not worth the almost £80 we were charged for only TWO small plates and some water. The food that I received was not only sub par but fell apart when I simply picked it up. When I told out waitress, she responded with a largely disinterested “it is how it is” response. The food we ordered was only worth £40 and they added an extra 40 for a single bottle of water and stale bread. This place is all cosmetic features with no real quality. In my recommendation you’d be better off buying dinner from harrods for a fraction of the cost.

Good local option but overpriced.

We have become regulars at this restuarant on our weekend walks and have to say its always Excellent service, food and atmosphere. Definitely recommend 100% thank you.

Nos atendieron muy bien y la comida muy buena.

Food really basic, calamari was so hard to chew, mac and cheese without taste, staff watched us during dining time, and overpriced! Decorations was nice but just not worthy

Food was okay, but definitely not worth its price. The waiters were really pushy. I tried to pour my own water, but the bottle was just taken out of my hands in a rude manner. When we got the receipt there was a service charge, hence why I couldn’t pour my own water. Did not like that all, I didn’t ask for that service and its charge. Bad service and overpriced.

Great family restaurant in a lovely pedestrian street, outdoor table with heating. Great food with a really varied menu, something for everyone!

Atendente Maria muito gentil, comida gostosa e ambiente agradável.

This place needs to change its management ! Impossible service and the food is ok .

What an amazing find in the heart of upmarket belgravia - outstanding variety of beautifully presented dishes , served 8 of us , no glass empty and the staff could not have been more helpful with service costs spillages! And anything . I highly recommend if you want to eat outside or inside with fluffy furs with hot chocolate to rest during manic Xmas shopping , bravo motcombs we will ALL be back.

The food was delicious, our waiter was very kind.

We went for dinner with friends and the service was the worst. We go there for the food and ambiance but every time we go we get treated not very well by the staff. They just say if don’t like it then don’t come. And every time we asked to exclude the service charge when the service is actually bad they get annoyed and ask you to never come again.

Worst ever service you could expect from Belgrevia. I would never expect any of the clumsy and no respect servers in Belgravia BUT you can meet them all here. Just disgusting.

Fairly standard brasserie style restaurant. Food is quite pleasant and the ambience is good, but in the centre of London's Little Arabia and priced accordingly, probably 25% more than similar places nearby in Hans Place or Sloane Square. Service was good and staff were helpful, but the owner is dreadfully rude, so make sure you don't over stay your allotted 90 minutes!

We stopped here because the outside area look inviting and cosy with the heaters and sheepskin throws. We were a party of 4 and were seated promptly. In reality it was quite cramped both with customers and servers. The menu looked great, a good mix of things to choose from. We had starters, the Arancini was very good as was the hummus and breads. Our mains came and they looked great however we’re very bland. All in all it was ok.

Extremely rude, racist, & bad service. I ended up not even eating & just left. With a place being located in knightsbridge wouldn’t recommend being so cheap about hiring more staff(at least if you’re cheap about hiring staff, hire two good ones). Theres literally only two waiters one Asian & one lady & they are very rude & they ignore you. Last visit will never try again. They have a Moroccan manager who is also disrespectful 0/10 if you want to get offended give them a visit.

- Food was okay, however manager was very very rude! The service was standard but the toilets were unpleasantly dirty and smelly. For a high end restaurant this isn’t to be expected. Had to wait very long for our food and waiter was not helpful - When refusing to pay service charge the manager seemed overly persistent and was very rude. Would not recommend going.

Very rude waiters and terrible food. Definitely don't recommend.

Went here because my friends invited me and had never been before. Had a fantastic lunch. A great atmosphere and the staff were very hospitable. We were given the private room, which was nice. I had the warm goats cheese salad, my go to as I love goats cheese and like to test places out on this when I see it on the menu. It was fantastic, the perfect consistency and warmth and a satisfying crunch from the crouton. Perhaps could have some sun-dried tomatoes to compliment it. Was recommended the Shepherds pie by the lovely manageress which was substantial and delicious. The wine list had a great variety of affordable and special treats. Enjoyed a few bottles! Overall we all thoroughly enjoyed our experience. Will definitely come back for many more.

Went here for a late breakfast/early lunch. We did find the staff very friendly and service was good! Our eggs benedict and scrambled eggs on toast were nice!

VERY RUDE STAFF THAT DOES NOT SPEAK ENGLISH. I switched tables because my seat was too close to the heater. The table I wanted was available, the restaurant wasn’t crowded, waiters were notified. The manager (elderly man) asked me what I was doing and I merely notified him that I am changing my table. He did not understand what I said and LOUDLY and RUDELY told me that I SHOULD GO HOME if I don’t like heaters. Unacceptable, rude behavior. Staff needs to be trained on how to communicate with guests. Will not return.

I was hosting an important business lunch at the Motcomb on the terrace. after two hours I approached the door to go inside to pay the bill and use the men’s facilities. I was challenged in a very loud, aggressive manner in front of other guests and staff by the owner/manager who was sitting 2 tables away from the door and didn’t recognise I was a client. i am a person of colour, both my fellow, guests who are white, were not similarly challenged on going inside to use the loo earlier. Also I ordered a medium rare Sirloin Steak that was over cooked, but I didn't want to make an issue at the time in front of my guests. A very uncomfortable experience. I won’t be returning after that awful experience.

Disgustingly racist staff and customers. It took me a very long time to find this place online but I finally did since I think this review is needed. First off, I was a solo South Asian-American female traveler and it was pouring rain outside. There were groups of white customers who came AFTER me and they kept getting warmly invited in and seated before me. Then the man seating people finally had no choice but to notice me, since I was the only one left and completely soaked (I had no umbrella), and seated me inside. I was at a table and the waitress glared at me and told me to go to another table and that I couldn't sit there, so I moved tables. There was a woman (customer) staring at me, pointing, laughing, and smirking at me nonstop. It made me super uncomfortable and I kept trying to block my face with the menu but she persisted. Then the original man who seated me rudely said "you have to sit over there" and pointed back to the table the other waitress told me to leave. With the combination of all these rude people, I left without even eating and the customer woman laughed at me on the way out. Disgusting people, would not recommend to go here. They will dehumanize anyone who isn't white and treat you like a dog. They deserve zero stars if I could.

My partner got bad food poisoning here. He ordered the salmon and thought it was the miso sauce but in fact the salmon wasn’t very fresh or hadn’t been refrigerated. Two hours after we left he felt very unwell. He threw up everything from lunch. We won’t be returning ever again to Motcombs. They need to review their, refrigeration and food handling as something in the kitchen is not right.

I was hosting an important business lunch at the Motcomb on the terrace. after two hours I approached the door to go inside to pay the bill and use the men’s facilities. I was challenged in a very loud, aggressive manner in front of other guests and staff by the owner/manager who was sitting 2 tables away from the door and didn’t recognise I was a client. i am a person of colour, both my fellow, guests who are white, were not similarly challenged on going inside to use the loo earlier. Also I ordered a medium rare Sirloin Steak that was over cooked, but I didn't want to make an issue at the time in front of my guests. A very uncomfortable experience.