Morty And Bobs in Hammersmith and Fulham

We had not had dinner before seeing a movie in this mall and it was close to 10PM, I believe. We wanted something quick. The food court was close to closing. I had never heard of the place we chose, but I liked the menu and took a chance. Good choice. I got a steak cut into small slices. The meat was surprisingly good and perfectly prepared for what was just a mall counter place in the food court. The potatoes or french fries, I cannot remember which it was, was very good also. My wife got a lamb burger, I think. Who knows? The important point is that she also really liked her meal. It was more expensive than the Five Guys we had gone to in the mall when we saw a movie in the very same theater, but it was worth it. However, it was vastly superior in quality. In fact, it was vastly superior to

Wonderful meal. Great place for comfort food. The restaurant is splendid. All the food was delicious. The service was great too.

Really great food. Morty & Bobs is really good. The food and drinks are exceptional. All items were delicious. Tasty place!

Amazing place for a bite. Enjoyed the lamb burger, steak sandwich, Morty’s chicken bun, ham & grilled cheese sandwich and flat iron steak.

I stopped for a quick bite whilst shopping at Westfield and ordered the steak and salad. The meat was done perfectly. I asked for medium rare and my steak was just the right pink and tasted amazing. There was a lot of salad but it was a bit too tangy for my liking. This being said, it was a healthier dressings so I didn’t mind.

The small size of food compare to it's price was not very good at all. It was not worth it at all. Wish we knew about it before.

I had the Steak & Salad and the Mac&Cheese as a side. It was very good but the "side" size is still too big :)

We went today, food looked lovely but wasn’t good. Steak was very tough in the sandwich, chicken in bun a bit better and the chips were dire! Wouldn’t eat here again

Ordered a steak sandwich. Seems like they are cutting corners absolutely everywhere to maximise margins here. Bread was awful quality. A crumbly, bone dry ciabatta that was very much like when you eat bread a few days past it’s sell by date. Steak was incredibly chewy and hadn’t been rested at all so turned the inside of the bread to mush. Tasteless pickled onions. Chimichurri okay. Fries were poor too, well overcooked and tasteless.

Bought the steak sandwich from the Westfield branch and it was so chewy. I wasn't going to say anything but then thought I'd let them know its not right. When I did the cashier taking the orders didn't seem to care and I showed them the chewy pieces I couldn't eat. Picture attached (sorry!). When I didn't get much of a response and being told I won't be refunded because I finished it all when I said it wasn't right I took a picture of the food as I said it wasn't about the money but simply that sort of food shouldn't be served. At that point the female cashier start raising her voice at me calling me "horrid", "immature" and "childesh" and insisted I don't leave a negative review. I can't believe I was shouted at and name called, no one should be spoken to like that. Awful awful awful service. As I walked away after nothing being resolved, I could hear the same lady scream, probably because she was annoyed frustrated or regretted what had happened. All that attitude for a steak sarnie! Avoid till they have better staff and know how to cook.

We visited here whilst shopping at Westfield and tried this place for a change Unfortunately not a great experience, the grilled cheese sandwich had great flavour and was okay, but the Mac and cheese was cold and we had to return it for a refund. if meals are to be warmed up (assume microwaved) then they should check that it is hot before sending out. Will avoid in future