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4.0

Based on 290 opinions finded in 1 websites

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Nº 228 in 393 in Waveney

CUSTOMERS TALK ABOUT DISHES WITH..potatoessaladchickenladysandwichfishsteakmeatcookedroastcoffee
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OpinionsNoteTripAdvisor2904.0

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Have eaten here many, many times. This visit we both had The Oven Roasted Lemon Sole, New Potatoes & Samphire DELICIOUS!!! Followed by the best Cheese Boards I have had in AGES!! ( not stone cold, I hate that!) My Husband had the Chocolate Brownie, that he said was delicious. Went off my (2 glasses of wine rule) & had a third, as the Pinot was just TOO good not to. The young Man that served us was attentive & friendly.

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elizabeth m . 2023-08-12

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It was my husband's birthday so we called in for lunch he ordered Bravette steak I ordered Spicy Salmon. My husband's steak had not been rested after cooking so all the juices ran out into his fries. No sign of his slow cooked tomato either. My spices on the salmon were cremated to a black husk. I sent this back. My husband was therefore eating his meal alone as I went to the bar to get another drink. One of the staff came through and said to her colleague" I am going now it's quarter to (3) and I have not had a break since I got here". She then left the bar. The other lady behind the bar was making coffees which do take a while. Eventually the waitress who had taken my meal away came through to tell me my meal would not be long. I asked her if there was anyone serving drinks she said she would serve me and she did give me one of the glasses of wine free for "inconvenience" my husband's tomato (half) finally turned up it was green and was certainly not slow cooked. My lunch arrived which while not cremated this time was very overcooked. My husband had practically finished his meal. There were other customers waiting for condiments clean cutlery some getting very agitated as their meals were getting cold. Due to abysmal staff shortage the queues soon built up and several people with menus in their hands just gave up and left. We will not return.

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hotels2go2 . 2022-08-04

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Arrived last Sunday around 4 looking forward to the carvery which is always awesome on arrival restaurant quiet & No carvery on, disappointed we opted for the plated up roast… big mistake minuscule portions, roast potatoes rock hard, smallest Yorkshires ever seen ( not home made ) meat fatty, & I could go on, will return for carvery but not for any other reason

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Pmjkp . 2022-08-01

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Having visited two weeks previously for a Carvery which was “reasonable” quality we returned this Sunday to try again. Which was our worst decision! The beef was too tough to cut let alone chew and the turkey was soft and rubbery with no flavour, Yorkshire’s had obviously been sitting around and were rock hard, the roast potatoes where oily but hard on the outside (not crispy from freshly cooked) probably from sitting for too long also. The vegetables were well undercooked and tasteless. We had a table of three and everyone of us had the same opinion and left 3/4 of a plate! We didn’t complain at the time but we really should have after spending almost £50 I feel disappointed and we will never return!

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Donna Mcconnell . 2022-07-26

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The staff were a little bemused as the restaurant is not called Morton's any more, anyway the food was excellent, the staff attentive and ambience perfect. Well recommended.

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Wolverleyman . 2021-10-28

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Very slow. Starters took approx an hour to be served. Mains also slow but bit quicker. Drinks ordered were also slow arriving. Nearly walked out but have the restaurant a chance, food ok when arrived.

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Mark S . 2021-10-25

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We Came here as a spontaneous evening meal . We managed to get a table indoors without a problem. Service was quick, food was good and reasonable. The owners came over and spoke to us for a while. Good friendly service.

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TSox10 . 2021-09-15

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Steak pie - really poor, just gravy and very little meat - Very Disappointing. Some gristle which I had to remove from my mouth and leave on the plate

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9lucid9 . 2021-06-22

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Booked for lunch in the restaurant. Been several times as usually have a money off voucher but paid full today. What a disappointment. Food served and left to get on with it.....sat with table full of empty plates and glasses for at least half an hour.......had to go to till to ask for more drinks......would have liked dessert but not asked.....and one of our party stood at empty till for ages as she needed to leave and wanted to pay. May have been acceptable if the place was busy but was not full at all! In fact the staff were standing outside, then inside, the kitchen gossiping. They rely on the situation and the decor to attract custom....but customer service still matters!

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Beachbeach61 . 2020-10-29

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Shown to a table and then abandoned. Gave it 20 minutes and walked out. Staff too busy talking to each other.

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Betteroptions234 . 2020-10-25

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I ought to start by saying that this review is for the restaurant and not the hotel accommodation as we did not stay here. Let me start with the positives. Our meals were fine apart from the salad that accompanied the meals which was rather "tired" and there was very little of it. Also, the young waiting staff when spoken to were pleasant and the restaurant has a nice view of the sea. So....we should have heeded the alarm bells when trying to make our restaurant booking. The two restaurants that had been recommended to us were both fully booked for the evening and having walked along the promenade earlier in the day and noticed the Hatfield and thought it looked rather inviting from the outside, we decided to give them a try. My husband rang the hotel at least five times and I rang six times and both the restaurant number and the hotel reception number went dead. On my sixth attempt the reception number answered and I asked to make a restaurant booking. Although our preferred time was not available, a later time was suitable, so I booked. We arrived on time and went in to find that there wasn't a greeter. Unsure of what the hotel's protocol was regarding the current Covid situation, we waited for a few minutes. As nobody appeared I observed the social distancing measures and told the barmaid across the void between us and the bar that we had a table booked. She told us to take menus from the bar and to sit at a vacant table. We took the menus and moved to where a sign said to wait to be seated. A waiter came along and I asked where we could sit. He showed us to a small table which was alongside the "thoroughfare" walked past by both staff and other diners. He said that he could clear a larger table with a sea view that was more private and felt more safe under the current circumstances. We opted for this table. The table was duly cleared and shortly after another waiter came and asked for our drinks order. We didn't have a drinks menu, but no problem, we were able to have what we wanted and the order duly arrived. Another couple came along and were sat at the table next to us and at the time we were ready to order our food. Waiter disappears after seating them and we waited and waited and waited for our order to be taken. Then a waiter appears and goes over to the couple that arrived after us and takes their order. Again, we wait for someone to come over to us, but to no avail. In the end, I got up and found the original waiter and gave him our order. He did apologise for not coming over to our table to take our order as he had been busy! The restaurant by this time was less than half full! I had ordered salad with my meal instead of peas but my husband had not. However, both meals arrived with salad, but after waiting so long, this was not an issue. We finished our meals, the plates were cleared and we both fancied a dessert, so decided what we would both like. Again we waited and waited and waited. No-one came over to ask if we would like a dessert or indeed another drink, and we were both so fed up with the extremely poor service, that we got up and went to the till to pay as we hadn't been given a bill. We paid and left. We have eaten in many restaurants both in this country and abroad and have never experienced such a lack of customer care. There appears to be a need for a Restaurant manager, staff training and indeed staff who care about their customers. I cannot speak for the accommodation, but I strongly advise looking elsewhere for a meal. We shall not be returning.

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suzeebee . 2020-10-07

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Dropped in without booking for a Fish and Chip lunch during a post Christmas walk. There were 10 of us, but we were accomadated and enjoyed a fabulous lunch - wonderful fish and chips at a very good price. The service was a little slow but it was busy. I would not hesitate to return.

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busylizzy86 . 2019-12-29

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This is the restaurant in the Hatfield hotel. We ate in the bar. The food gets better each time we come here. A few years ago when they totally renovated it looked great but the food wasn't. Now delicious! Had the classic salmon and thinking it'd be so so but wasn't. Really lovely flavours and so well cooked The fish bap was a real surprise! Huge portion and such good taste! A really good meal. Think it's changed name again though.

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zigtravel . 2019-08-30

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We've been twice with some of the kids and we all loved the fish and chips! Deserts are very nice too and the Sunday roast is 5 stars!

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Anxo R . 2019-08-22

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Shocking, really thought booking with a known brand would be a last meal for my mum, waitress,rude, food incorrect and poorly cooked, what a joke for the price you charge

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stuartcI227LW . 2019-07-26

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Arrived at Mortons for Sunday carvery - could not sit in certain places as thy were reviwing a menu board (tables were all set up though). Found a tabewhere we could sit. Went up to he carvery. Meal not very good. The only erson I...

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5432154 . 2019-06-03

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I booked a table for Mother's Day expecting to have a really lovely meal and instead we all left feeling frustrated. I saw the advert for Mothers day on Facebook and thought I would give them a call and asked to book the carvery. I...

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melissajade16 . 2019-04-04

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Worst meal and service I have ever had, I would not reccomend at all. a special occasion ruined by poor food and service.

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marklowestoftmeal16 . 2019-03-28

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Excellent Carvery, don’t know why never tried it before now. Always assumed Toby carvery was it, not now for price & quality of food Morton’s is it for me. Super clean & friendly staff. 5⭐️

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brent68 . 2019-03-14

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Another one of those reviews that's hard to classify. Not really average but slightly above. We stopped in for dinner on a Sunday evening as we wanted a change from the hotel we were staying at. The whitebait starter which we shared was actually pretty...

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MrAustralasia . 2019-02-03

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Went in with friends, sat down and just about to order food but when we asked for some hot water to warm a baby food pouch was told by one of the staff that it was against the regulations to provide that. My wife responded...

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grahambU2603IM . 2018-12-31

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Honestly the worst Christmas dinner I have ever seen/tasted, the vegetables were frozen, the turkey was like something you get out of a packet! It has left me and my partner embarrassed as we have brought our family and knowone enjoyed the food, the vegetarian...

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Lockey1988 . 2018-12-30

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We went for a lovely Sunday roast, they had lots of choice of meats and vegetables. They also had a great vegetarian and vegan menu, my son is lactose intolerant and this wasn’t an issue at all. The service was good and the atmosphere was...

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LucyPolenastics . 2018-11-18

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Stopped by for Sunday lunch as always very good quality all fresh vegetables had the Beef & Pork very succulent meat top standard wii definitely return in the week for Lunch.

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G2937GVsteveg . 2018-09-16

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We chanced here on Saturday night as we were spending a night in Lowestoft and wanted to eat somewhere near our guest house Edingworth. The restaurant is well situated with good views of the sea. The food was ok but neither my husband nor daughter...

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Sarah B . 2018-09-04

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Stopped for a drink on the terrace in the afternoon and were so impressed came back for dinner in the evening. Both had the ribs which were amazing and enormous, I have a big appetite but these were a challenge. We're going to move on...

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MarkplusWendy . 2018-08-25

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We went there for an evening meal. Very friendly service and a good choice of food. Food was really good. My son had the ribs, which the waitress said were big, and they certainly were! After dinner we had coffee on the terrace. A very...

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mall321 . 2018-08-23

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Very pleased with our meal here as the service was fast and food was good. Good prices too and plenty of seating

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Cameron L . 2018-08-13

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Atmosphere was brill, food was awesome and for value you won’t go wrong thoroughly recommend. Beware the rack of ribs, its hige

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RedlineAl . 2018-08-07

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Had a lovely lunch, fresh tuna mayo sandwich with salad and crisps, battered cod with salad and mushy peas, perfect - good menu and drinks selection. Sit and watch the sea and promenade, perfect way to spend a sunny afternoon

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Linda H . 2018-07-17

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First time l have visited this hotel and restaurant and went be the last. My daughter treated me to an afternoon tea and we we were both very happy with the selection of sandwiches, cakes and service. We decided to have ours outside on the...

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HoptonRedjoe . 2018-07-15

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An ideal place to have an afternoon drink, reasonably priced, very friendly young staff. The Sunday carvery was good value.

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Derek O . 2018-06-21

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Go here fairly regularly for lunch and always look forward to it especially the chicken and bacon salad. However on my return this week my daughter and I both ordered the salad and it was terrible. slices of sandwich chicken warmed up on top of...

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ellamaria100 . 2018-05-17

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Excellent meal myself and my husband had the best hunters chicken I have ever tasted and you get plenty my husband had fish and chips which he said was excellent the food is served very hot and by excellent staff I would recommend a meal...

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405lorraines . 2018-02-24

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Staff were so friendly, quick & the food was the same, try the Americano burger really good. The bar & restaurant were lovely & the staff even better, thank you!

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proctorg4 . 2018-02-09

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had me a blast.... used to come here in the summer years ago and after finding somewhere to eat decided to visit for a cheeky glass of something beforehand.

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cherrypotts . 2018-01-23

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Firstly let me say that the food was delicious, hot & well presented so our thanks to the chef. The waiting staff are another matter completely. True we hadn't booked but were shown to our table by a young lady who offered no smile or...

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Jaybee058 . 2017-10-31

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I took my wife out for our anniversary dinner and i was shocked by the dis organisation and the service. I booked a table for 2 and was seated on a 4 seated spacious table. All the glasses were there so it felt cluttered. The...

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Matt L . 2017-10-21

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Drove down from Cromer to visit our son in laws aunty, had lunch here, what a wonderful view. good food & service and a walk along The Prom, a good time was had by all.

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bugger49 . 2017-10-17

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Huge portions and really tasty. Only £10 per head. If you can get a window seat to enjoy the view all the better.

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oap46 . 2017-09-16

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I popped in for lunch today for a light snack, unfortunately my belly got the better of me and I ordered the Ribeye Steak! It was perfectly cooked and tasted divine. Eating such a tasty lunch with such fantastic views of the beach, is always...

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Jay S . 2017-08-22

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waited an age for food and when it arrived it was not hot. staff were young and inexperienced, severe lack of grown ups to complain to

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BobButtons2 . 2017-08-22

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Visited here last weekend with 4 friends. Each of us were rather greedy and had 3 courses - all of us were very impressed with our meals which were beautifully cooked and good size portions (Starters - garlic mushrooms, popcorn chicken, breads and olives and...

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468chantalle . 2017-08-10

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Excellent food, good choice on menu. The food was well presented and piping hot ,service was excellent .

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Chris M . 2017-07-15

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We came to visit my daughter and pre booked a table for 4 they really can't cope with a lot of people here. The food is rushed not cooked through cold not good at all We left here and went to my daughter house and...

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Husselbee007 . 2017-05-27

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Food in restaurant was good and plenty of choice. The waitress took our order for drinks (one bottle of wine and jug of water) and food. Starters arrived but no drinks. Main courses arrived but still no drinks so my partner reminded the waitress. Drinks...

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PenT16 . 2017-05-26

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You walked in this place to see dirty tables ,you then find your table and go order your drink and meal , well they had the most unfriendly staff that we have ever met they weren't helpful or engaging at all the drinks at the...

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willowcat124 . 2017-05-21

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This review is based on our 3 visits in the last year. Staff are always friendly and helpful. Food / drink selection is good (average) and reasonably priced. We usually book a table by a window in advance. We will probably go back again soon.

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Caustic-Gardener . 2017-05-18

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We have visited this establishment twice over the last three weeks, whilst visiting for family birthdays. First visit we ate in the bar area and on the second occasion we enjoyed a carvery in the restaurant area itself. The food on both occasions was very...

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LeighandSue . 2017-05-17

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The menu had a good choice. We thoroughly enjoyed a three course evening meal. Breakfast with plenty of choice, which also satisfied both of our varied diets.

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VivM19 . 2017-04-29

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The food was lovely and reasonably priced. Very accommodating for a table for 8 people. Recommended for a nice quick Sunday lunch.

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ndbyford . 2017-04-26

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a lovely spot of the seafront for a nice meal, afternoon tea or just a quick pint.The staff are frienldy and helpful ad if the weather is good enough you can sit on the shelterd patio and enjoy an uniterupted sea view.

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646chris33 . 2017-04-24

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Me and Several friends and partners went here to devour some food, the worst experience I have ever had while eating out. The managerment of the place is poor, the food for price was outrageous. Wouldn't recommend this place to my worst enemy.

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DJsmith9117 . 2017-04-19

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We were after lunch and Morton's were open, welcoming and serving. The staff were all friendly and helpful. The childrens menu was good, the main menu could have done with a few more options but what we had was seriously good. The children and i...

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Claire F . 2017-04-19

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Called in on the off chance of getting a table for lunch, as we had discount voucher taken from local paper. It was very busy, but we were offered a table in good location. Both meals were extremely good in quality and quantity. The service...

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Graham B . 2017-04-04

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Nice atmosphere with lovely sea views from many tables. Plenty of staff which seems unusual nowadays. Waitress came over soon after we were seated and she took the drink and food order at the same time which I feel saves time if you know what...

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LesGUk . 2017-03-31

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Had a great sandwich which was reasonably priced.The hotel has been upgraded and is very clean and you can look out to sea on a bad day and be nice and warm.

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Susan B . 2017-03-02

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I went to the Hatfield this morning with a friend after a funeral. I had a delicious full English breakfast. The views were amazing and the service was excellent. Will definitely be back.

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AntoniosP431 . 2017-02-09

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Had called in for coffee many times in the past so as we were going to a show nearby thought we would have a meal before hand.We were greeted by Kathy who was very efficant and friendly.My wife had trhe carvery and I had Hunters...

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Tonyholland233 . 2017-02-06

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I came here with friends and was lovely from the start to finish I had a rump steak which was cooked exactly as I asked and the service was spot on. Looking forward to my next visit.

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jomat64 . 2017-02-03

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Having already researched the hotel to find the reviews are not great on here for waiting time so we walked passed to see how busy it was and decided to check out the queue at the bar..it was 11am on a very sunny Sunday and...

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Trudg . 2017-01-29

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Visited here on January 2nd 2017. Took the waiter 3 attempts to successfully master a lemonade and lime. We ordered a burger and the scampi. The waitress bought some food over after 20 mins (wasnt ours) it was meant for another table. They then realised...

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mattwY6453RS . 2017-01-22

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Although the sandwiches were nice we were not told we could have more until we were eating the scones,on the menu it says "our homemade preserve" (which it wasn't)and well what can you say about the cakes! they really were not nice, we were not...

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lesleylto2 . 2017-01-21

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I went last Sunday for a superb carvery,choosing pork with the best crackling I've tasted in a long time. Friendly staff. Comfortable atmosphere. Sea view (sadly it was foggy this day). Excellent choice of veg and proper yorkshires. Will definitely return!

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Brekkie64 . 2016-12-22

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We have had another first class carvery at the Hatfield Hotel,as usual the food was lovely the only trouble is trying to moderate the portions, good friendly service,lovely views. Leon and the rest of the team do a fantastic roast dinner give it a try...

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dw1950 . 2016-12-11

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Enjoyed a lovely cappuccino here in the sun watching the waves wash in and out, sheltered from the wind and enjoying the last of the sunny weather...

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mark c . 2016-11-12

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Plenty to choose from drinks can be on the higher side but lovely food and service. Ribs are to die for

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Anita G . 2016-11-09

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Food was good value for money! Staff were very friendly and helpful and the views are lovely over the beach especially in the evening!!! If I had a small criticism it was that the menu was a lot smaller than when we last came, however...

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Freddie0412 . 2016-10-20

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Booked here for a cousins lunch, there were quite a lot of us and not sure how many would actually be able to make it but the staff were so accommodating and added another table to the one reserved so the late comers could sit...

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MidLifeMini . 2016-10-17

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What the hell has happened to this place?? It was beyond awful, the service from Jamie, brilliant, that's it. The food, was abysmal, we had 5 starters, none of which were edible, the steaks were so bad it was almost laughable, the hunters chicken was...

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Jane D . 2016-10-15

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Nice food reasonable meal deals, quick service polite staff beautiful view, drinks are expensive to compensate for low prices on the food.

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Anita G . 2016-10-13

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High review as food was Amazing!! !..We went for the 2 courses at £17.. Homemade Tomato and pesto soup is the best I have ever tasted and the slow cooked beef in Adnams and stilton was delicious!!..well done Chef! Down side .. bar and waiting...

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Nikki M . 2016-10-10

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Booked our 20th wedding anniversary party at the hotel Hatfield on Saturday 8/10/16 to Shelly who delt with all our requests & requirements with ease , Leon the chef dealt with all our menu requirements & then some ! we requested a CARRIBEAN themed menu...

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Julie M . 2016-10-10

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Whether sitting on the terrace or within the terrace bar food , comfort and service through the day gives a lift to holiday dining

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Colin M . 2016-10-02

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The staff were lovely which always helps to make a good night out. I really enjoyed my meal and would happily go again. X

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clairebH5463MA . 2016-10-01

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Este es un encantador bar en el paseo marítimo, muy bien hecho con magníficas vistas sobre el mar. Sin embargo, es casi imposible conseguir una bebida debido a la falta de personal. Mi pareja y yo fuimos allí en domingo por la tarde, aproximadamente a las 3:00 pm. El bar no estaba muy concurrido. Un grupo de 4 personas que habían llegado justo en frente de mí. Había 3 personal detrás de la barra. Uno resultó ser de menos de 18 años, así que no podía servir y estaba allí para recoger y lavar los vasos. Otra mayores chap estaba muy lleno de vasos de vertido de bebidas en que estaban siendo llevó al restaurante para los comensales. Esta izquierda una señorita para servir al personal del bar. Sin embargo ella también estaba a cargo de la máquina de café que también sirve en el restaurante. El grupo de 4 personas delante de mí todos quería café. Cada café tomó unos 5 minutos para preparar y sólo uno a la vez. Como ella estaba haciendo este más órdenes de café estaban entrando desde el restaurante. El resultado fue que tuve que esperar 35 minutos antes de que ella había acabado de cafés. 2 parejas que habían entrado en detrás de mí mientras tanto dieron harto de esperar y nos fuimos a otro bar. Para colmo de males, como ella terminado finalmente que sirve cafés al grupo delante de mí entonces ella sirve a un tipo que tenía a en ese momento a pesar de haber visto a mí por los últimos 35 minutos!!!, pero al final conseguimos sirve no disfrutar de la bebida debido a la frustración, así que fuimos a un bar cercano y nos servían de inmediato.No importa. No espera de sinceridad, así que me fui para volver esta noche su cóctel y noche de música. Ambiente encantador. Gente decente pero no llena. Más personal del bar y unas cuantas personas en el bar, pero sólo una línea de profundidad. Se levantó pacientemente detrás de la gente esperando, pero después de 20 minutos no lo fuimos del bar con las bebidas. Decidimos volver a casa antes de morir de sed. En el encantador bar resumen pero no vayas si quieres beber alcohol, ya que el personal está demasiado ocupado haciendo café.

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paul c . 2016-09-30

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Fuimos a cenar y pasamos la peor comida de nuestra visita. Los peces parecía que había sido preparado más de una vez como el bateador era oscura y grasienta y pudo haber roto uno o dos de los chips de una placa si estaban cayó! No había ambiente y en general una terrible experiencia.

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Suse13 . 2016-09-18

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Evening meal of starters (1 x greek salad and 1 x pate) and main meals of 1 x spaghetti carbonara and 1 x hunters chicken. Cooked beautifully - big portions. We couldn't manage a dessert!!

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TriciaFttr . 2016-09-13

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Visitamos la primera noche de nuestra estancia. El restaurante y el bar son encantadores y tenían cócteles dos por uno. La comida era excelente. Lo que decepciona en este lugar es el chulo, arrogante, camareros inútil que no parecía importarle que mi queja sobre el vino que pedimos. No vayas por aquí, vaya más allá en Lowestoft, donde hay sitios mucho mejores que dan un gran servicio.

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hotel_man91 . 2016-09-06

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Strolling past today stopped in for a drink stayed for lunch. Food amazing well cooked and delicious kids food great value and portions huge. Highly recommend a visit will certainly come back.

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Siddy2suits . 2016-08-29

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Four of us had lunch outside on the terrace overlooking the sea. Such a lovely location when the weather is appropriate. Service was excellent with a young waitress on her first day doing a fine job. Food was tasty and presented well, however portions could of been a bit bigger. Only criticism was that another waiter cleared two of the parties plates before the other two had finished which left us feeling rushed and that we had to go. The place was very busy but it was an enjoyable lunch.

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collis1972 . 2016-08-27

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I went for a drink and a bowl of chips with my family when I finished work. Having never been here since the refurbishment I was quite looking forward to visiting.The bar staff were friendly and served all of us promptly. We sat outside on the terrace which was very nice, with good views of the sea. I had waited around ten minutes before I asked a member of staff for my chips, which had not arrived at the table. They were then brought over promptly, I was not offered any salt, vinegar or sauces so asked for this, I was then given some salt. I was also given some vinegar sachets, three of which were empty and had been used by a previous diner and then found the glass they were delivered in was covered in dry ketchup. Considering this establishment has a 5 for their food hygiene rating I was quite disgusted. A drink and a bowl of chips cost me over £7, which I thought was particularly expensive also.Overall, not impressed, expensive, slow service and dirty!

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Marianne R . 2016-08-26

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Comí con mi familia en 16/08/16, y nos lo pasamos fenomenal. Las porciones de comida eran generosos y personal muy sabroso, atento y cortés, y un menú variado con precios justos.Nos dieron una ventana agradable que da mesa, así tenía una buena vista del mar y los pasillos. Los huéspedes estaban todos relajados y parecía contento de estar comedor.Prueba el bacalao y patatas, y los brownies para flan!

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Marsha S . 2016-08-17

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Fui hoy para comer el domingo con mi madre de 88 años, optamos por el asador. Buena elección de carne roasties, no tenían como hacer pudines yorkshire de comerlas. Elección justa de verduras. Pero no contento con mi carne, que elegir Turquía y. El navarro no tenía ni idea de mi carne estaba en pequeñas piezas intentó ponerlo en mi plato con el cuchillo y se cayó, luego dieron una cuchara y servir pinchado y lo puso en mi plato. Yo estaba sin palabras también buscan después de mi madre, así que me senté y comer algunos de mi cena nadie llegó, así que llamé a la camarera y le dije a ella, ella dijo que lo dicen de gestión. No es lo que usted esperaría en un hotel de esta clase. Decepcionado!!!!!

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_lindaandsteff . 2016-08-07

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Era nuestros padres 85 cumpleaños, así que decidimos comer en asador Mortons. Teníamos una mesa de 6 personas y nos sentaron en una cabina con un montón de espacio. El personal poner un banner de felicitaciones para que un día los papás especiales. El carvery en sí era excelente, con un montón de verduras frescas y Yorkies mi favorito? Teníamos la opción de carne de cerdo, pavo, ternera, raro y sobresaliente med/carne bien cocinada. La carne era tierna y se derretía en la boca, 5 de nosotros tuvimos postres que también eran muy bonitas y bien presentadas. Steven llegó y habló con el padre fue un buen gesto de él. Todos disfrutamos de sí mismos y no esperar hasta el próximo cumpleaños con sobrina de papá.

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GLENN M . 2016-08-03

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Bonito bar cómodo y zona de comedor donde se pueden divisar el mar, pero no parecen especialmente popular y carece de ambiente.El menú era bastante limitado, con los platos típicos, sin embargo había salmón hecho en estilo caribeño con patatas fritas de camote y cortadas en fruta y verduras, que estaba muy bien.Tuvimos un cóctel que se sirvió en lo que parecía un tarro de mermelada de mango que parece ser que es la nueva forma de moda de servir.El servicio era bueno desde los jóvenes dispuestos a favor personal.

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Neville A . 2016-08-03

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Pasamos una tarde aquí disfrutando del sol, con grandes vistas y excelente servicio... ah, y la cerveza!Muy impresionado con el servicio y la calidad de la comida y la decoración.Desde la cima de la carretera paramos aquí y disfrutamos de una tarde de comida y bebidas.Sin duda recomiendo este lugar.Dentro del restaurante con buena pinta, y sabiendo que tienen las habitaciones, sin duda a alojar allí la próxima vez que estemos en Lowestoft

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jabberwockyNZ . 2016-08-01

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Lovely place to eat. Right on the front. Pleasant staff. Suitable for most occasions. Family's seemed to be very well catered for.

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Jackie S . 2016-07-28

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Reservado para una comida con amigos para una noche de sábado. No nos dijeron que era un evento que tenía un DJ y música muy alta. Preguntamos a la camarera si podrían bajar y accedió a que era demasiado alta para un entorno restaurante. Había que gritar y el personal para ellos escuchar lo que pedimos. La música fue un poco por alrededor de 1 hora pero luego mejorada hasta un nivel aún mayor. Éste parecía un poco extraño porque casi no había nadie en la zona del bar, la mayoría parecía haber dejado presumiblemente debido al ruido. No pudimos hacer esto ya que nos tener una comida, así que no podíamos escapar.No me puedo quejar de la comida que estaba muy bien y los camareros, que hizo lo mejor en algo tratando las condiciones.Cortamos nuestra noche corta debido al ruido y la noche había sido estropeada por este.De haber sabido que cuando se reserva iba a ser música no hubiera reservado para esa noche.Muy decepcionado porque la administración no parecía importarle que la clientela del restaurante.

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essexboy1754 . 2016-07-24

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Fuimos al asador como fue recomendado por el padre de mi otra mitad. Asador era muy buena, bien de precio y sin duda vale la pena el dinero. Pagamos £33 para 3 adultos y 1 niño. asados Si su cerca de un domingo es un buen lugar para probar. Nuestra única queja sería las camareras no parecía saber lo que estaba haciendo. Nos preguntaron cómo estaba todo 3 veces por diferentes personas y cuando habíamos pedido la factura otra camarera nos preguntó si nos gustaría postres.Todo el personal parecía bastante nuevo, así que quizás un poco más de entrenamiento antes de la temporada de verano podría ser necesario. éxitos

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Soldierboy86 . 2016-07-17

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We dined here this evening for My sons birthday meal , in the past we have been very satisfied here but sadly some thing has gone very wrong, firstly waiting at the bar to order drinks was quite a lengthy process even the waiting staff came over and said would you like us to take your order as we had waited some time, now to the food the burgers here used to be to die for but are now quite average and you have to pay extra for toppings £1 each for a slice of cheese which was just that processed crap you get 10 for 50p at Tescos, my son and i steak was over cooked but edible (should have been medium rare) also my partners steak was nothing better than medium as usual you are asked how your meal is 20 seconds after getting your meal and never saw anyone till after we finished when we mentioned our problems they said we should have said something but no apology or discount offered, one thing the chips were very good ,but sadly the only thing we will return for is the views a drink and possibly a portion of chips sorry Hatfield you let us down on a family occasion.

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314stevem . 2016-07-16

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Eso es todo lo que tengo que decir, cuatro empleados trabajando detrás de la barra con sólo 1. Todos me miraban viendo que estaba esperando para ser servido. Pero todos ellos decidieron mantener en espera. Menús muy pegajosa y bastante sucio necesitan algunas sentido común en este establecimiento. Pedimos salchichas y puré, £9 asqueroso maridos comida era comestible. Mal gestionado sin orgullo. No volveremos.

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Pedro19853 . 2016-07-10

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Llevé a mi madre que es de 92 y en una silla de ruedas a Mortons para el almuerzo. Sólo hay una puerta que es posible conseguir una silla de ruedas, esta fue señalado anteriormente por un miembro del personal. Al entrar en la zona del restaurante, parecía que había dos mesas vacías. Fui a la más pequeña y se trasladó una silla para llegar de mi madre en silla de ruedas, cuando una camarera salió corriendo a decirnos que la Mesa había desaparecido. La única evidencia que podría ver esto cuchillos y tenedores establecidos, que realmente no veo como sin duda una reserva de mesa. ¿Por qué en la tierra no pones un cartel de reservado en la mesa si animo a todos a dejar la mesa para conseguir sus asados al mismo tiempo? No es ciencia de cohete y sin ayudar a las personas que no traiga una bola de cristal con ellos. Aparentemente el mismo con la otra tabla. No pudimos ir a la otra parte del restaurante sin ayuda ya que la puerta no es tan fácil conseguir a través y hay pasos internamente. Yo señalamos a la camarera, y como soy consciente de que hay otra zona de comedor a través de algunas puertas cerradas de nuestros visitas, le pregunté si podría proporcionar una mesa para nosotros en otro lugar. Esperé la camarera a explicar que esta zona estaba reservada para una fiesta privada, o que se lo tienes que preguntar a su director si nos podíamos sentar allí. Como no, sólo puedo asumir que era simplemente demasiada molestia para hacer esto para poder comer allí. Todo esto delante de numerosos otros comensales era increíblemente embarazoso para mi mamá, quien después de una vida muy activa, es muy consciente de estar en una silla de ruedas. La camarera le ofrecieron reservar mesa para más tarde. No era usar como nuestro taxi ruedas estaba reservado para nuestro viaje de regreso como madre no puedo entrar y salir de los coches. Me dijo que no podía ser que las mesas reservadas o habría hecho. Aparentemente puede subir en el día y reservar pero no por teléfono antes libro? Así que si quieres comer aquí asegúrese de traer su bola de cristal para evitar tomar mesa de alguien vacío (siempre dejar a alguien en la mesa mientras el resto de nosotros ir a conseguir un asador, o esperar a perder la mesa), o varias horas antes de que quieras comer, libro luego rato hasta llegar la mesa. Realmente no necesita más capacitación en servicio al cliente, y cómo ser más útil a los usuarios de silla de ruedas. Yo habría esperado más de un gran establecimiento como este. Se han perdido 2 clientes con su actitud pasota hoy.

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Linilin . 2016-07-10

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Good food, service and atmoshere,many I have spoken to go regular for Sunday lunch, so it must be pretty good. I had the fish and chips and they were lovely and plenty of it.

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Dave B . 2016-07-09

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Esto es similar a un Wetherspoons, promedio, la media bar, menú de bonitas vistas al mar, pero eso es lo mejor que puedo decir, 8 libras por un vaso de vino blanco, intentaron cobrarnos dos veces por la misma pinta y una sensación general de ser estafados. Habíamos planeado comer más tarde, pero cambiamos nuestra mente después de la primera ronda de bebidas y fuimos al restaurante que era fabuloso 303 un encontrar algo mucho mejor.

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Charlie1244 . 2016-06-24

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A restaurant with a lovely view, chatty and welcoming staff and delicious food. Do yourself a favour. Try the Salted Caramel Profiteroles. Lovely!

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MelBensly . 2016-06-19

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Ate in the restaurant each night of our stay and were never disappointed. Service was good and staff friendly and helpful.

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Tony W . 2016-06-14

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Sunday we went to the Hatfield for lunch and a lovely two course meal. The staff were friendly and served quickly. The food was hot, fresh and plentiful. The atmosphere was relaxing and enjoyable.

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GLENN M . 2016-06-12

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The hatfield/mortons bar is a lovely place to drink and eat overlooking the sea on a lovely eve its a fantastic view The foos is really good and drinks ok are not cheap but the atmosphere is great!!

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graham8877 . 2016-06-02

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Tenido la mala fortuna de pedir dos desayunos KING'S para mi pareja y yo esta mañana. Les tomó 25 minutos de hacer el pedido que nos lo trajeran a la mesa. Salchichas cocidas en un lado (casi) y casi cruda en el otro. Con la grasa cruda, tocino casi cruda. Huevos amigo eran duras como balas. Setas el encogimiento, frijoles apenas tibia. Tostadas... obviamente asustados de la tostadora con el pan!! Pan era blanca - no elegir dada. Mantequilla venía con ella - cuando pedimos Flora nos dijeron que "mantequilla" sólo. Nos quejamos... camarera fue a buscar director... otra camarera no llegó y dijo que el mensaje pase a la gerente, que fue "ocupado". Una de las sillas tenía una mesa redonda nuestro horrible mancha grande en el cojín y la moqueta parecía que no la habían limpiado en años. Nos ofrecieron café como compensación!! Las comidas cuesta £5.95 cada... habría sido una buena relación hubiera sido comestible. Dijo que no quería un café ya que habíamos pagado por bebidas y ese no era el punto en quejarnos. Me dijeron que me ponga un comentario en Tripadvisor. Muy decepcionante Hatfield como utilizados para el servicio de la buena comida y el lugar siempre limpio. Sha no nos volveremos!!

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May B . 2016-05-27

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