Morton Arms in Conwy

Firstly the track and trace social distancing was spot on. One of the best I have seen in a pub. The way the pub/cafe operates is a little strange however, well in my opinion anyway. We sat in the type of conservatory area of the pub and ordered drinks which is table service we asked about food and the waitress explained that the cafe did the food and we would have to order it from them as they was a separate business however, they may not know you are in here. Fair enough I went to the cafe asked for some menus and they said they would come and take our order, which they did. So all the staff that we spoke to were very friendly and polite. We ordered 7 meals one of the meals they got wrong but rectified this almost immediately. However, the two of the party who had 1/2 a chicken said it was a little dry and my daughter said her steak was well done when she asked for it to be medium. I have no doubt that had she mentioned this at the time they would probably of rectified that as well. My Ribs were spot on and no one else had any complaints. It's a small kitchen in the cafe and it was busy so I suppose all in all not bad.

The door staff in here are like the fun police, bullied me and my friends who came up for take that tribute £1000 spent on 3 caravans my friend has her own. Over £400 on alcohol to be intimidated and bullied it was disgusting

We visited today and the service was first class.Martin and Carol can certainly do well with their new venture.The food was very good and hot!We were impressed with the cleanliness too,contrary to a couple of comments on here.Good luck !!

Revisited last week, found the staff just as helpful and friendly, and the food delivered from MJs cafe just as good, and the portions still on the large side

Really nice bakery,offering a good selection of cakes ,breads and pastries. Good quality and reasonably priced. The only thing lacking was a smile!

Good friendly pub with outside seating, The pub does not have an inhouse kitchen and food is ordered from a cafe in the pubs outside area, The food is reasonably priced, but the portions are huge and you need to be prepared to try and negocaite with the owner. The pub is also dog friendly but dogs must be kept on the leash.Would we use it again? certainly

Went into the pub expecting a pub meal and was told there was a separate building for food which is basically a cafe which looked grubby. We didn't eat there and walked out so can not comment further on the food.

Excellent food at a great price will be going again as we have a caravan in Towyn and will recommend to our friends.

A family pub but children need to be out by 7pm. Staff very friendly and there is entertainment every night. Didn't agree with the bouncy castle a cost surely if parents are drinking there the cost should be free. There is food but we didn't eat there as meeting friends.

Under new management of this year 2016 food is of good quality and reasonably priced with different special offers on weekly and menu for kiddies meals well worth a visit and best place to eat in Towyn.

Friendly staff and lovely well presented food. My mum and sister are back again today and I would have been too of I could have!!!

As the title says we like this best on a weekday. Mainly because it gets nice and quiet. Entertainment on every weekend but gets busy.

We visited the food place just on the side of the pub, its a beautiful little place. The owners are very welcoming, great atmosphere and the food was lovely.

been here a few times in day to watch football on own, have good screen, and in night with missus when havent had the kids with us as they dont allow kids in night which is a shame as entertainment is really good, think its cause its usually adult entertainment why they dont allow them, beer is reasonable priced for area, and cafe next door lets you order and they bring food into pub for you during the day, kids are allowed in during the day

Lovely food, good pricesSmall dogs on leads allowed which was perfect for usWeekend entertainment - didn't try so can't comment but imagine it to be good

Just fancied a random day out. Only live 40 mins away. Decided on Morton Arms for dinner. Had Lasagne, chips & salad and must say it was beautiful. My daughter and mum thought so too. Plenty of it, you won't need anything else all day. Will definitely return! 10/10

Fab friendly place good night's karoke and a surpurb selection of beer and wine .... bizzy in the summer months but all adds to a great atmosphere! !!!

Love this pub they have so many acts and every single act i have seen is fantastic,Sell a decent pint of lager too and staff are great.

The management of this pub really try to make this pub the centre of Towyn's nightlife with weekend live entertainment, family friendly attitude, sports coverage and pub games. They have a cafe on the premises which, although not run by the pub, provides decent food which can be enjoyed in the beer garden or the pub lounge. The beers are well kept and the place is clean. Well worth a visit.

Visited here with my son on holiday. We had the sunday lunch. Service was quick and efficient. The meal was ok. The potatoes had a funny artificial taste... however that may just have been me. otherwise it was ok. Staff attentive.

Every time we visit towyn we always eat and drink here. What a great place to chill out laugh and have fun (top entertainment to). Always a nice place to visit.... see you soon.

Whenever we visit towyn we allus call here at least one night as they always have decent entertainment on. And we weren't dissatisfied this time either. We haven't actually eaten here so can't comment on the food but a real holiday pub with the real holiday feel with security on the doors should anything untoward happen

Came here to have something to eat then a drink afterwards there's a free car park (Brillant) NOT was greated in the car park with a man that claimed to be the owner telling me that if I was eating in the cafe to park somewhere else!! So had to pay for parking and walk back although the food is worth walking for the pub isn't unless you like dirty toilets and watching the owner with little man syndrome drink the pub dry?? Hmmmmm... Your choice

We went to the club with our children, all the staff are friendly and the entertainment is brilliant. Food is delicious.

Best place to eat in Towyn. Friendly clean excellent food. Highly reccomended. Very good prices. Well done.

very nice pub and the food was very nice mixed grill top marks we will be going back and eating there so nice

The diner has been took over from the people that were here a year ago, by a nice couple. Friendly staff, nice food Especially the full english breakfasts) hot quickly served and reasonable prices. Good portions and clean place.I wanted to do this review as its been about the 6th time here for me in that last few weeks, and wanted to make people aware that the new owners are a much needed improvement on the rudeness that run the place before.well done, will be back

We are avid towyn regulars.we only live about half an hour away so find ourselves most weeks heading down the coast when the weather gets better.we visited again Mother's Day,did our normal routine,ended up at this pub as towyn was really quiet,and not having much of a choice of places to eat,seen the menu "treat your mums to a Sunday lunch"and thought,brilliant, why not. Well, it was the worst Sunday lunch I have ever tasted.we ordered 3 beef,one chicken.beef was tough,chicken looked like it had been slow cooked for hours on end and shrivelled down the bone.mash was served in a lump.carrots were from frozen,as was the cauliflower.peas were hard.yorkshire pudding was flat and not very nice.roast potatoes were not given on all dinners,neither was the mash.the only part that was ok was the gravy, and that was at a push.the food was really bad, and we are not fussy people at all.infact I never complain,but really felt I had to write this, in order that it gets seen and somebody sorts it out.we did tell the lady that the beef was tough,but she just said "il tell the chef"... on a good note my 4 year old did have the chicken nuggets chips and beans which did taste ok.but the ordered chocolate fudge cake afterwards was burnt.the mortons is an ok pub(minus the food) atmosphere can be good in here.but I will never eat here again, or drink the wine,as that didn't taste right either.i have no idea why the comments left on here for the food have been so good, all I can think of is that maybe we picked a bad day to eat here....maybe???if you are thinking of eating here be wary, would much rather grab a bag of chips from down the road!!!

I took my family to the Malrose cafe,including 3 toddlers,they were very accommodating,kind and polite. The food was excellent and very good value for money, the service was excellent and we were extremely satisfied with our vista overall. So much so that we returned to the Malrose a couple of days later. Thank you very much Malcolm & Rose, may we wish you all the best for the future. See you in September, The Bailey-Lucas family.

we had a fabulous night in here. the entertainment was great. danced all night. it was packed full of people having a great time. atmosphere was excellent. only downside is no children allowed. so we had to get my mum to babysit

good selection of drinks/ales with really tasty food and great cheap breakfast you cant go wrong in here.

Really lovely pub. Great karaoke and live music. Also good sport coverage. Child friendly. Does get a little too full at weekends but that is because it is a great place for a night out.

Great place, very reasonably priced good food, cooked in an open area where you can see your food cooked if you wish. Cafeteria, pub and outside area as well as takeaway for campsite

really nice food :) the gentleman who was taking orders for food was a little rude but the food was lovely and great value for money

While on holiday in towyn my partner and me went looking for somewhere to eat, whilst looking we decided to have a pint in the Morton Arms. as we were having the pint we saw that people were eating meals. they looked great and appetizing, We decided to go and have a sunday carverythere. When we got the meal we were very surprised at the portion we received. the meal was fantastic, large portion and very well enjoyed. The meal was very well cooked, staff were welcoming, polite, respectful and very helpful. The premises spotless, the outside eating area was spotless and the bar also spotless. In all it is a small family run business with pride to please everybody at very reasonable prices. A definite yes to anyone who likes to eat out or pup meal.

Was really impressed with the food, the service and the value. Good choice of menu for all the family. Will definately go back.

Whenever I'm in Towyn I eat here - excellent food and service - everything from the breakfasts to Sunday roasts all fantastic - do yourselves a favour and check it out - you WILL keep coming backClive Rimmer and family

We dined at the Morton Arms for 2 lunches and one evening meal. The food was excellent and great value for money!

Myself and family wer on holiday for two weeks in towyn and we ate here regularly. The couple who make and serve the food are lovely.The food is gorgeous thou more than anything its spotlessly clean and you can see were the food is prepared..I give this place 5***** and will remain to use it with my family.

Fabulous food, mega plates, cheap prices, excellent service and fabulous staff. Really enjoyed our visit here and will definitely be going back.

Food was very satisfactory and prices were amazing for what you got. Good place to stop off for a beer or 2 and some food. Would recommend the mixed grill.

Had a 16oz welsh T-bone steak it was beautiful very tender and a great value for money also a massive help for my little boy as he was getting upset because he was hungry so they brought his meal out first which was a lovely thought would go back there again thanks

From the outside it was inviting however when I went to order food the man who 'served' me was terribly rude, very abrupt and had awful customer service skills. I will not be returning to this pub due to the arrogance of one man. The food was quick to come and fairly decent however it wasn't very filling and could have been more value for money!

Came in here over the weekend and will never be coming back. Didn't feel safe at all. Gangs of pissed lads everywhere. The security staff seemed unfriendly but i can't blame them for that with what i saw they had to put up with.

Went in there for a quiet couple of beers whilst the family were at Knightly's fun fair.Didn't have any food but looked on the Menu and seems very cheap and looked nice when they were serving it

Always eat here went in Sunday and got told had to wait for food didn't mind at all as could see how busy they were.didn't wait too long and food was excellent as usual. They were even still serving food when we turned out to the pub at night. Family who got served before us said they had ordered something and we sat at side of the counter and they clearly didn't then moaned they hadn't got it. Ours was lovely and will be going again before we go home to Wigan on saturday:-)

Eaten at Morton grill many time never a problem, staff try their hardest to please, as this grill cafe is on a pub you do get drunken miserable customers.. but you have t o remember these staff have to deal with all sort of people, all I can say is iam allways very happy with food and pudding we received great tasting food and value for money

What can I say we visit this pub regularly and love it as we have a caravan in the area but don't eat here the reasons listed below1 the older man has no manners or customer service skills2 we asked what meats available with the carvery and was told pork when I said I don't like pork was grudgingly offered beef3 we received our food from a very pleasant young man who looked busy and stressed but was barely warm and potatoes and vegetables not cooked 4 I complained to the pleasant young man and said I cannot eat what I paid for no offer of choosing something else or a refund or anything as he said everything was ok as he had checked but shortly after they collected all the menus and said there would be no food for at least an hour so they lie too I have advised everyone who books my caravan don't eat their as rude and poor food

Went into the little hut they call a grill and my 3 year old picked up a menu, the horrible little man from behind the counter shot out and snatched it off her! I asked to have a look as we wanted to order food, his reply.........."no, there are menu's outside" fair enough obviously he had decided for us that we were eating outside! Really should have walked out there and then but with a hungry 3&6 year old we just wanted something quick. After we ordered I took my girls to the shop next door for a toy while we waited for our food. When we came back the "waiter" said don't walk through the hut as I'm in and out with food, fair enough I said, I hadn't considered that, then the horrible little man in the back started shouting at me, yes don't walk through, walk around at the top of his voice scaring my children! Please bare in mind this was how we had entered the garden area in the first place and I had no idea there was another way to the back as it was our first (and last) visit. After we ate, very below average tasteless food, the "waiter" took our plates and reiterated why he told us not to walk through. I said yes I completely agree but did not appreciate being shouted at and told again by the very rude little man in the kitchen and I certainly won't be returning or recommend. He replied thats ok we've got 7 other cafe's and do ok!!! Well with that kind of business mind not for very long if thats how they treat their customers (see other reviews on rude staff) they made us feel like they where doing us a favour and we will never go near this poor excuse of a "grill" again!

My partner and I ordered a 'carvery' a dinner was plonked in front of us with a horrible undercooked piece of fatty pork and undercooked potatoes on a plate that was swimming with water...when we asked for another dinner we were told very rudely no by a member of the cafe staff..he said we could have replacement potatoes an thats it ...when we told him we was staying a week but not eating there again he said he wasnt bothered as he had 16 other cafes so wouldnt miss our business ...then proceded to literally threaten us that the chef wouldnt be as nice to us as he was being ..laughable..we was in shock an didnt bother asking for our money back ..it was disgusting treatment and we will NEVER go there again..if you feel like eating there is a really lovely cafe around the corner from there and the ladies who work there are great an so was the dinner.

the food is very good and is fresh I will be going here again when I am down there in july with family

Closes early for food but otherwise all was good except my 21 year old son in law was not allowed to have a beer as he didn't have his I d on him the kids meal was small but came with a drink and ice cream cone so still good value for money

all i can say is great pub an great food id defo give it a try the lamb shank was amazing wanted 2 eat anotha afta id finished we was all happy with wat we ordered an wat we recieved will defo b back soon :-)

Have been to this cafe twice now first time me and my daughter had a panini whicj was nice second time there was 4 of us who had breakfast the older man behind the counter was quite rude when my partner was ordering the breakfast was a bit greasy for me and I think it was expensive if I would have been ordering I would have told him to forget it we wont be going back again

Every time I'm in towyn I always make time to go here for something to eat. Today I had the Morton mixed grill it was lovely and well worth the money. My steak wasn't cooked enough for me but I asked them could they cook it a bit more and they did no problem. The staff are very friendly they make you feel welcome and always chatting to their customers. The food is freshly cooked and portion sizes are big well worth the money and the visit if you're ever in towyn.

The food is fresh and very well served, the staff will cook meat to your liking and if you want something cooked abit longer are happy to do so. Would recommend to anyone looking for good filling food.

dont eat at this so called restaurant I ordered scampi when they brought it out to us my daughter eaten in to it it was FROZZEN so I took it back an they were snotty it was £5 an I changed it to nuggets which was £3 an they wouldn't give me the £2 they own me the restaurant needs closing down

Lovley meats steaks mixed grills, all food is fresh which is what my family enjoy, value for money, best of it you can sit in pub or beer garden and enjoy a pint while you wait for you meal,

Extremley rude arragant small man food was shocking and he wouldnt change the food wouldnt listen to reason will not be eating there again

have some good entertainment on and will have you rocking with the music and having a few drinks to help you sing the night away all helps to make a gret night out

Six of us visited The Morton Arms on eight occasions during September & October 2013, we found the food of excellent quality at very affordable prices. The service was quick and friendly, We ate mostly in the restaurant as we found this to be a clean and pleasant area to eat. We will definitely be back next season.J & J from Manchester.

Visited the Morton arms cafe on a 2 day break to Towyn food was delicious, excellent value for money and great quality ran by a lovely couple. Will defiantly be back.

Sunny oct Sat afternoon here few drinks and fab food would recommend the steak ! 2 dolly scouse birds xx

Went here for breakfast this morning ! Wow large portions quality food not cheap nasty sausage ! Excellent value for money with free tea and coffee with our breakfast deal very very clean ! 5 for food hygiene and above all lovely people ! Will definitely be back to try other meals next time - recommended !

We have eaten here a few times now n always found the food excellent an the service good. It can be very busy particularly at weekends so have some patience and consideration for the hard working staff. Well worth a visit. We have used the takeaway menu as well. On one occasion they had T-bone steaks on the specials board and they were superbly cooked with all the trimmings.

We recently went to stay at a local caravan park in Towyn and went to the Morton Grill for lunch.The first day we went I ordered the Steak and Ale Pie which came with assorted vegetables,This was obviously home made and delicious.The second day my friend and I had the Roast Lunchwhich again was all fresh and beautifully presented. It was so plentiful that I could not finish mine and the waitress very kindly put it into a takeaway box for me.I would thoroughly recommend Morton Grill to any holiday makers.

Well i really want to rate this place higher! The food was lovely, drinks, milkshakes & coffes all extra special than any other normal places. It is a lovely place we had our dopg with us allowed to sit outside. Only problem is the service itself, theres a lack of communication between people serving us ie my grandad was told to sit down whilst his drinks were being prepared, yet the woman was annoyed that he didn't take them himself? It was quite rude & found most to be a bit like that & miserable...Such a shame because the pub itself is so welcoming and the food delicious!

Well. Me and my partner sat in the pub part and ordered a drink at the bar and asked where do we order food. My partner was Told to go and order at the separate building which is named "the grill" so he did and asked the man behind the kitchen can he order and do we have to eat here or can we eat in the pub. My partner was told if we wanted to eat in the pub part it would be extra cost??? So we ate in the freezing cold extension building. It is nice and decorated but both doors open and windows so it was freezing. It is an open kitchen so I got to see what was being "pinged". We both ordered steak and ale pie with chips and veg. We heard the veg being pinged and served out of a plastic jug! Then we saw our "pies" which was a clay pot of braising steak in a watery gravy and we watched the cook place the microwave puff pasty lid on top of the "stew". The thin pasty sunk in the watery gravy once we tried to eat it. The chips were okay but a little pale!! Overall the man who also was in the kitchen was rude and miserable. The young girl who brought over our meals was lovely and pleasant but he was horrible and not good for new customers!! Never again!!

stopped to eat here on 25/8/13. was told of an hour waiting time for food but that was fine . food arrived , all of us started to eat our teas when one of us found what looked like dog hairs in there meal . after looking in all 10 meals we found hairs in them all. . oviously not impressed by this took them back to management where we was spoken to very rudely ! wasnt compensated at all and was told it we werent happy to report it to council which i have every intention of doing . do not eat here ..

there was a family of 8 of us looking for somewere to eat whist on a day out in towyn (which is a lovely place) including 2 kids, we went to morton arms as from the outside it looked nice. we went in sat down and looked at the menu and as there were no signs up to say whether you order at the table or the counter my mum said excuse me to the miserable looking waiteress who ignored her my nan then said excuse me love again ignored and she definately heard both times so we sat and waited and then a man appeared from the kitchen area and my partner asked excuse me mate do we order here or at the table? he never looked never stopped but mumbled something and walked out the door! i could understand if they were rushed off their feet but we were the only ones in there! so shocked we decided not to eat there as the service was so bad what might the food be as we were leaving the rude man came back in and asked why we were leaving we told him because we had been ignored and he had just lost good business he replied ahh so what i will still make a million!!!! with an attitude like that i seriously doubt it, i cant believe that people can be so rude when supposedly providing a service. cant comment on food as we never got served but would certainly not recommend this place based on the pure arrogance of the staff!

Great food, good value for money, the children's food is great meal drink and ice cream for just £3. The people the run the food part are lovely.

Waited ages for my T Bone steak and chips. My wife ordered Gammon steak and salad as no baked potatoes left; she was still billed full price. The steak was offensively awful, poorly cooked, inedible and full of gristle. Chips were similarly uneatable, I've never had white ones before. Incredibly, when I asked for mustard I was charged 10p for a sachet.The waitress brought my wife's meal which had two bolied potatoes as substitute, perhaps to justify the full price. This was all left, the potatoes must have been there all day. The gammon was tough as old boot's. Complained to the waitress but she just smiled. Worst meal I've ever paid for.

We saw a lovely looking cafe (Morton grill) on the pub grounds. Really clean an inviting, great enticing signs and photos. How wrong we were. Even on holiday you need a Sunday dinner and with 36 years of butchery and catering experience we thought this had to be the best place.We ordered a normal carvery, a child's carvery and a vegetarian carvery. (although in my experience carvery means self serve).We received each meal around 3 minutes apart. The child's meal looked fine, then we got the vegetarian one which was just minus the meat as expected but rather small for £5.95. Then the meat one arrived (with alot more veg than the vegetarian meal).On the 'real carvery' plate there were 3 small boiled potatoes and one roast potato. Some very hard dry garden peas, some old, chewy, sour tasting carrots, 3 small pieces of cabbage a very small slice of pork and small slice of beef and instant cheap gravy. All 3 of us left most of our food and left hungry and disappointed.The inappropriately dressed 16 year old waitresses didn't speak a word when bringing and taking our plates. Poor service indeed.I have never written a trip advisor review but i felt so strongly about our experience i didn't want any other holiday makers to have the same misfortune.