Morrisons Swadlincote in South Derbyshire

Really awful. Kids eat free but not clear that £5.50 has to be spent. Food came jacket potatoes so small and paid for extra cheese and honestly could have counted the strands. No servettes dirty looking cutley and sticky tables Won’t return

I'm not one for complaining about anything normally but this was absolutely awful. Cold bacon, brown overcooked hard egg. Cremated black pudding and hash browns. Can't believe how far downhill this is compared to how it was. Won't be going againn....

I really like this cafe but the chicken nuggets are a bit artifical. The desserts are better than the mains although mains are still really good. Order at the register and not at the machine because it sometimes adds items you did not order.

Awful experience, coffee machine faulty ,no tea spoons, no artificial sweetener, no knives and I had 2 slices of white toast which were cold and I sent them back and my next 2 slices were cold also. At least I got a 99p refund.

We had an amazing breakfast here, tasted delicious and well presented like they really cared about what it looks like unlike other supermarkets as its thrown on the plate.

We gave Morrisons one more chance as previously their sandwiches in the cafe had very dry crusts. We stood waiting at the till to be served while one very surly member of staff said that there was no roast dinners available when it clearly says on the menu that they were, very disappointing. We won't be going back to that store cafe again.

Poor food and service; food was over cooked and toilets were closed. Staff seemed to be in a mood and grumpy, very unhelpful too.

went for the breakfast offer they said they were busy would have a wait think they then staryed to rush cookinf the food bacon could have been cooked more mushrooms were hardly cooked did tell staff they bought out replacememts but still the same part of cafe cordened off due to leaks in roof not one of there better meals

The cafe was really cold - and the shop floor was even colder - it was like being in a freezer - lots of people moaning about it - in fact i only purchased a few items and was glad to get outside into the sunshine - even one of your shelf stackers commented on the fact that it was colder than ever !!!

today 19/4/22 we waited for food nearly an hour all the dirty tray racks were full and tables were left covered in other peoples eaten food trays plates etc , there is NOT ENOUGH staff to run this cafe its time the management woke up to that , the couple of staff I saw were rushed off their feet and working hard trying to keep up .

Called into the cafe today with my elderly mum. The tall lady on the till greeted me and we had some hilarious banter together. She was fabulous and made me laugh After taking my seat the order arrived from a young blonde lady again who was quite simply full of beans! She could not do enough for us and nothing was too much trouble. Next stop was a lady clearing the tables. She again acknowledged us and chatted briefly. What a great experience at your cafe. Whoever trains your fabulous staff has got it absolutely right. Having worked in an airport for many years I am used to observing people and their habits and your staff are an absolute credit to you. Well done. I will be back!

Three of us recently visited on two separate occasions. Trip 1: The half price breakfast deal running in September 2021. Ordered 3 breakfasts, all arrived missing black pudding, grilled tomatoes, mushrooms and toast. Pointed the missing items out to the lady serving. She arrived several minutes later with the toast. This had clearly been pre-made, was cold and was like eating a computer mouse mat with butter on. .She then appeared with a small plate on which there were two further hash browns. I pointed out that those weren't the missing items, only to be told that the cook had sent these as the other items weren't available. Told her that it wasn't acceptable to send out food orders missing advertised items. No apology was received and she just walked off. We were the only customers in the cafe at that point. Trip 2: The by one, get one free deal running October 2021: The person taking the food orders was one of the rudest people I've ever encountered doing front of house service. We had huffing, puffing, eye rolling and everything in between. The order was 1 x burger and 1 x fish and chips. I politely asked for no burger sauce and for the salad on the burger to be on the side of the plate rather than on the bun - wow, the reaction was appalling. She rolled her eyes, muttered under her breath and was clearly displeased that it meant she had to key in a few special instructions. The food arrived with a sparse amount of cold chips on both plates. The burger was semi warm. The fish was ok but a very small portion and didn't come with the advertised wedge of lemon and the mushy peas were garden peas. I had to ask twice for the two slices of bread and butter that had been ordered. On this occasion, there was a family of three in front of us ordering that had received the same experience that we subsequently did, plus one other diner already seated. Pre pandemic, we visited this cafe prior to shopping twice a week and I truly can't recall a bad experience. To have two negative experiences in a row at a venue lacking in customers is clearly testament to the fact that the dining experience there has declined considerably. We won't be returning.

Nice breakfast BUT one person on the till to serve customers, take food to tables and clear the tables. Well I say clear the tables but not clean the tables. They should be spraying and sanitizing each and every table after every use in these times, every other eating venue I have been to since the lockdown has been eased is doing this. Its just overall badly organised what ever time of day you go. Employing just one more person to take care of customers coming into the cafe and serving and cleaning down the tables would make a world of difference and give a better experience overall.

Went for breakfast for the Eat Well. Utter chaos, hot drinks a no go water all over the floor. The woman at the till was doing nothing but moaning, whole experience was horrid, not a relaxing breakfast or atmosphere and to top it all we noticed a lot of the items on the breakfast were either not the amount stated or not there at all. First and last visit.

Nice breakfast. A lot of food for the money. Some items a bit cold but fried eggs were good. Sausages were tasty as were the beans.

Arrived at just after 9.00 a.m. this morning and, after eventually finding a parking space (as immensely busy), I then helped an elderly couple to obtain a trolley before finding one for myself (the trolleys by the shop were all strapped together). I shopped for about an hour as this was my main Christmas food shop. I then queued patiently to pay. I packed my goods into my own shopping bags. When I handed over 3 morrisons vouchers worth £15.00 (expiry 25/12/2019) towards the shop, the check-out person would not accept them without my More card. Unfortunately, unbeknownst to me, it had become detached from my keyring. Also, I could not see why I needed it in addition to the vouchers themselves. I asked to speak to someone in charge to discuss the matter further. The check-out person then called someone in charge of the checkouts, who was most unhelpful and with a poor attitude towards customer service, who came over as somewhat of a 'jobsworth.' I stated that it wasn't clear that the vouchers needed to be accompanied by the More card. Apparently, it's in the terms and conditions. However, I think it would be a challenge for most customers to be able to read the small print, typed in palest green, that details the terms and conditions. The check-out supervisor offered me no viable solution and would not permit me to speak to a manager. I was conscious of other shoppers in the queue. It was very embarrassing and frustrating and a complete waste of my time and effort as well as fuel. I was forced to leave my shopping behind and walk away. This really isn't very satisfactory and I'm disheartened by the lack of Christmas spirit and goodwill. The T&Cs need to be made clearer and there should be a more customer friendly method of dealing with matters like this in-store.

How can a place run out of poached eggs, but continue to have fried and scrambled eggs?! On top of that cutlery was still wet / dirty from the washer. That being said, the food did come slightly faster than the 20 minutes wait we were warned about at the till.

Breakfast realy poor, Boiled Mushrooms To hardboiled Grey Eggs,Stear Clear Tried it enough times but does not improve.

Tried here for breakfast and its just flavourless stuff , wouldn't bother there's lot better place's around Swadlincote and the self service system is just rubbish they will have you cooking it yourself before long.

Hot food served quickly. At teatime that day quite a few things were not available. The children ate free with the adult meal prices. The restaurant was clean. We wanted a meal,before we set off on our long journey home.

Like shopping here know where things are good variety of products very friendly staff that are cheerful in their work also have great offers from time to time

I went in with a list of about 20 items; nothing extraordinary or exclusive to Fortnum & Mason. I came out with 6 items as everything else was either out of stock or I chose not to pick up the fresh produce as the place is so dirty. I toyed with the restaurant but the long queue, lack of food on offer coupled with the customer who said she had been waiting 35 minutes for a round of toast put me off. Disappointing.So I emailed Morrisons Customer Services with my comments and 6 days later, they replied with.... and I am quoting here.... "oh dear, looks like we were not very good. Stick with us and we will try to do better" - and yes, that is all their reply said!!So my recommendation for shopping at Morrisons is drive past and go to Sainsburys.

never been morrisons as more of a lidl man but saw the picture n fought whats going on here so had a luk. turns out geoffrey tuk a selfy. nice one

Stopped here for some top up shopping and decided to have lunch while we was here. The food was cheep and very nice and the staff were lovely and friendly definitely makes shopping nicer

I went in once and won’t be going back. The overpowering smell of fish was terrible! Not what I want on entering a supermarket. Walking through the alcohol section to access the checkouts I encountered several customers who were loud, smelly and uncouth, most worryingly they seemed to be related to the staff member on duty.Decent Sainsbury’s down the road, go there.

Inexpensive with special offers after 4-00pm.The food is hot and tasty with a good choice for adults and children

After a nice Sunday morning walk the family often pops into morrison's for a cheap breakfast.

Have been in for breakfast. Very good value for money. You can either have one of the set breakfasts or make up your own with individual items. There is also a healthier option available, which doesn’t compromise on taste. Can’t fault the food that we had.

What a great surprise - to find a magnificent Morrisons, newish, still all clean, well stocked, coping well while busy on a sleeting Saturday lunchtime.