Based on 2.313 opinions finded in 2 websites
Based on 2.313 opinions finded in 2 websites
Nº 136 in 255 in South Derbyshire
Nº 34 of 49 Other cuisines in South Derbyshire
Opinions
The atmosphere was good as it was quiz night. My husband’s food was good but mine was slightly burnt. We have been several times a the food is always hit and miss. Sometimes it’s really good and sometimes it’s not
Clair Littlewood . 2024-11-04
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Perfect pub food, order at bar on on the phone. Only complaint was maybe the wait was a bit long, but the food was worth it!
Oliver Dawson . 2024-11-04
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Had a lovely roast dinner at the Dog and Duck. Was the nicest roast we have had at a pub! Was very pleasantly surprised and highly recommend. The staff were very accommodating and friendly, we will definitely be back! Thank you, Jodie & Ant Xx
Jodie Hyde . 2024-11-03
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Called in for drinks and would have ordered food. However after being informed (purely by chance) that there were 2 snakes in the pub, we immediately left. For someone who has a severe phobia of snakes as I'm sure others are, it would have been better if there was a sign on the door pre warning. I'm not sure if they are a permanent resident or whether a customer had brought them in, we didn't stay to find out.
Jill Silverwood . 2024-11-01
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Staff were helpful and friendly. Craft items for the children in the party. Food value for money and good too.
elizabeth clowes . 2024-10-28
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A good pub, staff are very pleasant and food was good
David Kemp . 2024-10-26
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I have been going now for months and everytime me and my friend go the staff are very friendly you can have good banter with them the food always hot very tasty and value for money they have never put a foot wrong
Christopher Winson . 2024-10-25
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Always a pleasure to visit, staff very friendly and food never disappoints.
Linda Cockcroft . 2024-10-24
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Place was clean and tidy and staff were friendly and helpful. Food was straight out of the freezer very bland and tasteless.
Andy Bennett . 2024-10-20
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Amazing food done by Alan in kitchen 👍🏼friendly service by Panna and Sarah
kyra. Elise . 2024-10-16
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Fabulous fish and chips. Great staff, good service.
Julie James . 2024-10-14
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12.10.24 Omg food was cold wen it came out send it back my frends food was still frozen after she had to say this come with Veggie send back Twice so definitely a ping ping job not Worth the money we paid for it £38 we did get a free beer I Would not recommend this place at all . Suggested they get a new chef
Gareth nicholls . 2024-10-13
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Had a little bit of an issue with the food being cooked as 2 of our meals was stone cold however the bar staff worked quickly to get this rectified and Kyra was very friend and warming and tried to keep us happy which we appreciated
Amy . 2024-10-12
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Friendly staff, good service, decent food.
Simon Short . 2024-10-10
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Great service, Kyra & Judith great hosts. Can’t fault Alan & Sarah for food presentation and taste. Highly recommend
Stuart Trowell . 2024-10-10
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Food was lovely and hot at a reasonable price mature lady staff was fantastic
Gerald Wilde . 2024-10-09
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brilliant service lovely staff especially miss f! so sorry can't remembrance ur name but she was brilliant
Charlotte Cholerton . 2024-10-06
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We were served by Adi, Felicity and Kyra who really sorted us out for our Sunday dinner. Huge Yorkshire’s and delicious roasts. Thanks all!
Naomi Hardy . 2024-10-06
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Lovely meal and great service by Beth! X
Erin Hughes . 2024-10-04
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kyra made us feel welcome from the moment we walked in. she payed special attention to making sure we had everything we needed. first class table service and was a brilliant host at the quiz! she took the time and effort to come and chat to us and made us feel exclusive. we will be back soon. thank you!!
Rachael Sillett . 2024-10-04
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Our server Judith was incredible - couldn’t ask for better. The lady doing the quiz was also lovely and super friendly. Thank you x
Amy Harrison . 2024-10-04
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Judith was a great host service was great
Helen Salih . 2024-10-04
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Stunning food, great staff best pub in shardlow.
Carl Shaw . 2024-10-04
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We were well looked after by Felicity and Adi. Service was quick and the food was great. Lovely atmosphere and it has a huge beer garden. We will revisit again soon 😃
Jason Perry . 2024-10-04
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Had another lovely meal again today. Very friendly staff & their Sunday Roast was amazing. Would recommend it to family & friends. Thanks Jo & Chris 🙂🙂
Joanne Dawson . 2024-10-01
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Nice and friendly pub, good food
Fibilion . 2024-10-01
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We were a party of 12 walkers. We had a table booked for 9 people but on the morning of the walk 3 extra places were requested. We phoned the Dog and Duck and changed the booking with no trouble. Table for 12 was waiting, all food arrived together with a smile and everybody commented on how good everything was. An excellent experience.
Alan Poole . 2024-09-30
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Good food and so quick service. Thanks to Holly, Kiara and Maddy.
Ross Dixey . 2024-09-29
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Judith looked after us on Friday night. She asked if we had any allergies and I said 'No but if he dies, he dies...". Great food and lovely service. Thanks!!!
Robyn Humphries . 2024-09-28
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Great service and food by Danny and Brad was excellent 👌🏻
Anna Bebbington . 2024-09-26
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Had an amazing meal today with my parents. As well as the food being really good the service was exceptional. Panna was super attentive and even took our order at the table rather than have to order at the bar. For me little gestures like this go a long way. My mum has mobility issues and this place is great for accommodating that, lots of seating options. Panna was very friendly, polite, and accommodating. Lunch menu (smaller portions) are generous and definitely worth it. I have been here previously under different management and I can say this was the best service and food we have had here.
Kelly Wright . 2024-09-26
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Always enjoy coming here, it's nice & relaxed & the staff are lovely.
Tasha Marriott . 2024-09-23
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Great service and food . Definitely will be back .
Simon dunn . 2024-09-19
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Love this pub. Marston’s Pedigree on tap, also other good beers and IPA selection. All the food is good, especially burgers and pies and curries are actually spicy. Lovely garden and outdoor eating. Game room. Reasonable prices. Can’t go wrong!!
Tom Kuhr . 2024-09-18
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Friendly attentive staff. Excellent pint of Wainright’s and a decent quality Malbec. The steak pie was very good but my wife thought that they was too much pastry for her
Steve Custons . 2024-09-16
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Food was average and the starters were very small portions, not on my return list!
Louise Smith . 2024-09-13
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We had booked this meal a couple of weeks ago. Staff were very friendly but overall a bit disappointed, my partners food looked lovely which he said it was so that was 5 stars, but my food sadly had a dark hair in it, I told a member of staff and she took the food away (I didn't want to make a fuss in front of other people eating) so said it discretely, she profusely apologised and offered me either the whole meal again (which I couldn't stomach again), or a free drink/pudding... I chose the pudding but in all honesty I would have preferred a refund as this was a £16 meal (although we paid via a Marston's gift voucher), did feel unfortunately disappointed with this experience :( despite that lovely pub and other people's food looked great. Perhaps other's would have asked for a refund but I struggle with anxiety and didn't want any confrontation.
Rachael Lowton . 2024-09-13
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Went with my wife (my first time, she has been before) for Sunday Roast. They had my favourite beer on (Razorback) so I was immediately happy 😊 The staff were friendly, the decor and atmosphere relaxed and the food was great. Recommended.
Lee Kernan-Eyre . 2024-09-08
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Went for our anniversary on 1 9 2024 very disappointed ordered six meals four came and were finished before the last two came and the food was not that good we did not stop for a pudding colin
Colin Chester . 2024-09-08
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Beautiful place to sit down and eat. Had issues the first time we visited but we were given the chance to try again and the food was absolutely incredible. So their customer service satistfaction is absolutely on point, and the food was pretty tasty too, i completely finished my plate which doesnt happen super often.
Imogen Cotterill-Drew . 2024-09-07
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Came with my mother, Kathryn was very helpful and informative to assist her with her gluten free needs. Kathryn also helped us to find the GF Christmas Day Menu for us to look at and decide
Karen Newsham . 2024-09-05
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We love the place and how friendly the staff, food quality is really good.
Magdy Atia . 2024-09-03
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Lovely meal staff amazing well done guys
Julie White . 2024-08-31
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We had nice food and wonderful cocktails served by Kathryn. Kathryn was friendly and efficient. The Dog and Duck is a nice place to stop for lunch after a nice walk.
Mark Rev . 2024-08-31
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Food was okay, but our server Kiara was fantastic, she was welcoming, warm, polite and attentive, couldn’t have asked for better from the service there!
Clancy Walker . 2024-08-27
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Very friendly staff .couldn't fault the food .yes great 👍
Paul Rigby . 2024-08-25
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Good atmosphere, excellent food / price, good selection of drinks, slightly put off due to waiting staff not interacting sufficiently with guests, plus minor cosmetic required.
David Burton (DaveB) . 2024-08-24
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Nice friendly pub food was good
Ricky Hodge . 2024-08-22
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Nice little pub with good food and good beer
Bungy Williams . 2024-08-21
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Great place to eat, good food and value for money. Large outdoor area.
Bryan Winning . 2024-08-20
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Attitude & service of the waitress was appalling. She dropped sauce all over the table, didn’t attempt to clean it up, left us with no cutlery, waited so long the food went cold. When she did eventually bring the cutlery she slammed it down in the sauce she had spilt with such attitude it was unbelievable. We couldn’t wait to leave. Hasten to say NEVER going back. Definitely a no no! Discussing service !
Deb Carter . 2024-08-17
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We ordered food but realised after that we were over charged.. They did not give us the kids meals for 1pound as advertised they overcharged for drinks I got a can off vimto £1.80 wow even for a pub that a bit pricey... The lady who served us was slow at taking our order and to be honest did not explain that the alternatives that she offered we had to pay extra and to top it all off they didn't have eggs.... I ask you can no one pop to local shop get some 😂. The pub itself clean and tidy such shame we had such a dihesrjng experience
margaret pettigrew . 2024-08-17
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A group of 9 booked for a meal at lunchtime, we were very disappointed with the food. The vegetarian Thai curry was ordered & it was described as being made with sweet potato, sugar snap peas, red peppers, there were actually 2 small cubes of sweet potato, 1 sugar snap pea & 2 small pieces of red pepper. The portion of rice was tiny. When we complained to the waitress she told us that it had been ‘ cooked to speck ‘. The gammon that was also ordered was so overcooked it was almost inedible. At no time did anyone of the staff care that we were disappointed with the meal.
Monica Oliver . 2024-08-15
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Went in for some drinks the other day and was served by Sarah on the bar who was excellent!
Thomas Conway . 2024-08-15
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Great food served hot. Friendly staff. We called on a Wednesday night and it wasn't too busy.
Rodney Button . 2024-08-14
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Great pub and happy team. Adi is brill
Kris Bateman . 2024-08-13
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The food was delicious and they cater for diary free, and the staff were friendly and helpful.
Angela Tilling . 2024-08-11
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Visited tonight Saturday 10th August, Jess greeted us and took our drinks order she was very friendly and attentive, drinks arrived promptly food order taken by jess, food small portion for the price but nicely presented, desert rocky road sundae was nice, drinks taken into the garden lovely setting Jess the lovely waitress gave us the sun glasses we had left on table, thankyou and also thankyou for your table service such a change from other pubs ordering from the bar great service Jess!!!
elizabeth jackson . 2024-08-10
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For clarity this was not a pre booked meal. It was a walk in, having spoken with others payment at bar at point of order in this instance is a norm, so please read with that context Not one for writing reviews normally and would have let one point pass as the food, when it came was nice. A long day cruising in the land waterways and a need for some good pub grub....... All food ordered and paid for in advance, been a while since I have had to do that, but given the increase on eat and run understandable. Starter great, mains great but a starter ordered as a main did not come we asked and we're told I will look for you.out after 20 mins waitress came over to clear the table and I asked for an update and was told bluntly they were not on the order/receipt, so why did we not get told that when we first asked? So after informing her that it was and was both seen on the order and was verbally confirmed to us she disappeared again. 20 mins later once all bar one of the party had eaten the waitress bought out our missing food and confirmed that they were indeed on the order, so I am left thinking, have I been lied too, was the order not checked and there was a hope we would add to the 3 figure bill by paying twice for food or is my integrity being called into question and I am being accused of trying to get food I have not paid for? no apology was fourth coming and she was clearly embarrassed and stepped back saying the chef missed it and that was only after I asked if it was on the order......... There is then the fact that 2 mains ordered did not come out complete, the southern fried chicken burger states dipping cheese and gravy, I would normally let this slide but having one of our party sit there watching us eat riled me as well as the underlying suggestion in the tone we were trying it on. It is a shame food was pleasant.
Mike7_o_9 . 2024-08-05
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Normally we enjoy our visit to the dog and duck , but went for a meal with friends 4/08/24. Our friends steak was very chewy so the staff cooked another fresh one for him which was slightly better. We all had a cold sweet but had to wait 25 minutes for service, they weren’t particularly busy so can’t understand what took so long.
Susan Lee . 2024-08-04
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Sat outside today and had a great time .service and food lovely.even got water and treats for our dog.
Paul Wilson . 2024-08-01
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On the Friday we went there was a singer in the garden which was amazing and a quiz started at 8pm. Such a lovely atmosphere with everything going on. Great selection on food, even for veggies, vegans and diets. Staff were helpful and polite. Would fully recommend!
Jen . 2024-08-01
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Had chicken and mushroom pie and it was excellent service was very good atmosphere was spot on Judith served us and was very joyful
Dale Armstrong . 2024-07-31
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Went to dog and duck and had one off the best chicken burgers and Judith who served us was lovely and couldn't do enough for us we will definitely be back again
Vicky Armstrong . 2024-07-31
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Excellent service food great Judith our server was brilliant
tina hartwright . 2024-07-31
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Great food, quick service. Smiles all round 😁
Don Henderson . 2024-07-31
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Good Guinness and good atmosphere staff are great !
Louie Kassner . 2024-07-29
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Greeted by Judith, served by her the whole way through. She is a lovely woman and made sure we had everything we needed to enjoy our drinks and food, she went above and beyond! This is our 5th date night at the dog & duck and we will be having plenty more. Amazing food and an amazing group of staff
Beth Mcmillan . 2024-07-26
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Staff was really helpful and polite, food is really good value for money and tasty, the place is clean and tidy and staff are attentive to clearing the tables Holly the assistant shift manager runs a tight ship, and Felicity is always smiling which is very nice to see.
Michael Phillips . 2024-07-21
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The member of staff called Holly Payne was exceptional in her work and made us feel welcome.
Zack Wigley . 2024-07-21
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Hannah was very friendly and made sure our food was as requested
HowToBen . 2024-07-19
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Our server Panna was excellent from her customer service to her positive atmosphere. Will deffo come back again
Teigan OIivia . 2024-07-19
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Good service, lovely food and nice relaxed atmosphere. Helpful to be able to order from seat and small play area for children great.
Gerardine Lawlor . 2024-07-17
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Friendly, attentive and efficient staff. Good quality, reasonably priced pub food . Plenty of seating and dining areas options well spaced around the pub. Also a Small dog friendly dining area option - which is ok but a little compact. Nice dining areas outside too
Lisa Whait . 2024-07-14
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Garden is very nice, staff are very friendly - Just wish the menu provided a few healthier / lower calorie options. As a health professional I tend to look for these options. I think other people would enjoy the pub more than me but I still found it to be nice. Good overall!
KYLE DAVIS . 2024-07-14
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The Dog and Duck are at the lower end price wise so don't expect silver service or some fancy expensive dinning experience. That said the meals we had were of good quality and size for the cost and the selection of cask ales they had on was excellent. Overall a pleasant evening.
John Beswick . 2024-07-03
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Service was quick and efficient
Richard . 2024-07-01
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Came today for my sister's birthday meal everyone had an excellent meal felicity served us and was very attentive and professional all staff were friendly and good service thank you
Jenny Leigh . 2024-06-30
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We were amazingly well looked after by Holly, Kathryn and Lynda. Had a great birthday party at the D&D, from drinks to the main meal to the pudding. The staff even sang happy birthday to the birthday girl.
Kevin Sheppard . 2024-06-30
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Table of 24 for my son’s 21st birthday. Booking was smooth and easy. Communication with the pub before the party was excellent. The managers suggestion to bring photos on a usb stick to play photos through the tv was an excellent idea and made the day even more special. Food and service was excellent, very friendly and accommodating staff. We spent the best part of four hours at the pub both inside and out. Beautiful outside area with play area for the young ones. Will definitely be returning.
Charlotte Dalby . 2024-06-30
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Lovely food and customer service by lynda. Will be visiting again thankyou
Zob . 2024-06-30
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Superb service and friendly staff
Steve Greatorex . 2024-06-30
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The service when I went with a friend who has visited this place frequently was brilliant. The service from a waitress called Kathryn was phenomenal. Would recommend
Tom Turner . 2024-06-29
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Holly is a joy to be served by 😁 what a pleasure & fresh breath of air , hope dog & duck owners appreciate her 😀 we will be back due to her service 😀
Claire Garner . 2024-06-27
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Waited 45 minutes for food. When brought out they'd forgot to put the chicken on my plate (mixed grill)... they'd clearly reheated Mt food in the microwave My medium steak was more well-done. Not the best quality meal I've had to be honest. Staff was lovely though
strez_stormz . 2024-06-26
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Excellent place to eat and drink. Food was great and the beer was cold…awesome
Martin Price . 2024-06-25
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Pub was spacious & had pretty lights inside & the beer garden looked well kept. After ordering our food we waited for over half an hour but no sign of it & we hadn't been informed of any delays. I asked a member of staff who said she would check. A good 5 mins later our food did arrive...no apology. There was no gravy so had to ask for that...I did get an apology for that. Our food although of large size ( we had the fish & chips & the ultimate chicken burger) was quite tasteless & therefore very disappointing despite having 30% off. Not once did anybody ask if our meal was ok.
Sue Watkins . 2024-06-25
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Lovely friendly atmosphere and wonderful food
Nicky Brown . 2024-06-24
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Friendly staff, great pub food, well priced, nice beer garden, large carpark, bus stop close by
Rebecca Manship . 2024-06-19
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Went for father's day with my family, stood at the door for 5mins before someone came to seat us. Was told that we would have to wait 45mins for food, actually took 1hr 10 mins. Ordered fish and chips and got fish and Frys. My son ordered steak and chips and got steak and frys. If we wanted frys we would have gone to McDonald's. Not good 😐
Big Daddy . 2024-06-18
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Had a very long wait for food same as last time we visited. Two steaks were ordered, both were tough again as last time. Ordered fish & chips but got fries which was disappointing. Child's chicken dippers was poor, only three small dippers and not many chips. Don't think we will be back in a hurry.
Biddysmissus . 2024-06-17
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Visited yesterday. It seemed pretty busy while I was there but my server Kathryn made every effort to make sure we had the best experience. If I could give 10 * out of 5 for service I would!
Sam Greenhalgh . 2024-06-16
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Great place to go and great food and atmosphere
Martyn Theobald . 2024-06-16
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Really lovely food and super friendly staff!
Carla Walker . 2024-06-15
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Felicity and the rest of team were fast and efficient!
James Litherland . 2024-06-07
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Holly behind the bar was brilliant, very friendly and helpful regarding food choices. Food was great, however we were asked to tip on payment, which was before the food arrived so sadly, no tip. If the owner reads this perhaps tipping after the service has been done might give your staff a fair chance of actually earning a tip? Just saying....
Franck van Huizen . 2024-06-07
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Visit from Saturday 17 February 2024 - Chloe Judit and Lesley with Danny and Lily were really friendly, helpful and had an amazing experience, highly recommend the place
Karim Hassan . 2024-06-05
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Wonderful food!! Clean plates all round.... service was great, everyone was happy and friendly, lovely waitress called Maddy. Lovely quirky pub with a great outside so the kids can burn some energy!
Sarah Bernardini . 2024-06-04
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Amazing food 😋 Great service 👏 Friendly staff Will 100% Visit again soon
Emma Terrell . 2024-06-02
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Nice and quiet on a Friday afternoon 2.45 - 3.45. Plenty of space. Fantastic service from Judith.
Neil Reed . 2024-05-31
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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We had two evening meals, unconnected to our stay at Premier Inn Burton On Trent East next door, and they were fantastic. Nice bar staff and pleasant facilities.
911 Opinions
No cold coffees availvale, staff didn't have much about them and made no attempt to interact.
5910 Opinions
Really busy on a Friday lunchtime which is always a good sign. Excellent menu difficult to choose! We opted for fish finger sandwich with fries and halloumi sandwich with fries, one of us opted for salad instead of fries and this wasn’t an issue. Only negative is the coffee - not a good flavour and served luke warm. This was swapped swiftly for us and the staff were lovely and the service was good. It’s also very dog friendly. Would definitely recommend.
101 Opinions
I love this setting and have only had coffee and cake there before but today was a really disappointing experience. I took my friend out for her Birthday & we ordered a full breakfast. I was so looking forward to it. We had a few places in mind & I though this is a fab little setting so let’s pay a bit more and have an enjoyable experience. We ordered two full English breakfasts at £13.50 & what arrived did not live up to the photos or my expectations. There was plenty of food but the it was not great. The poached eggs were hard, the black pudding, bacon, hash brown and sausages was as h greasy & hard as cardboard. I had a really thick end pieceof black pudding and my friend had a burned wafer thin slice that she could not eat. The whole plate was greasy and you could taste the fat oil & nothing else. The man sat across the other side was using the napkin to soak up the grease on his plate & felt his beans to see if warm. The young girl on the till was very pleasant and friendly and that’s what I noticed going in. She said she was the Asst Mgr but she just lacked experience. She offered us a full refund which was great however we just wanted a nice breakfast. She apologised & advised me that the chef had some personal issues which I sympathise with but when you are a business you need customers & I have to be honest & say I would not have breakfast there again. The chefs clothes was filthy & no uniform was provided. He kept going out the back scratching his head. When you open a business, you need to look after it in order for it to stay open. I think this little cafe is better as a coffee shop or bar, but not for food. I would certainly not recommend breakfast there. If Management could train staff, provide a uniform & be present then this could be a great little spot as breakfast is not difficult to execute. I could have made my friend a top breakfast at home for 1/3 price with freshly squeezed orange & ice would have saved us this experience. I hope this feedback is taken as constructive feedback and actions taken to ensure uniform is provided & meals are served to a high standard to meet pricing. My phone was at home charging luckily otherwise I’d happily attach photos.