Morrisons Maldon Cafe in Maldon

Absolutely disgusting, partners food arrived quickly but cold, mine however didn’t turn up for 30 minutes after I asked them where it was and when it finally did turn up, yet again it was stone cold and missing items, would no recommend

Absolutely disgusting. Filthy under tables. And so called hot drinks machine was swimming in mess and dirt all round. Cracked cups. Staff seemed half baked and dopey. The bacon roll I had was cold but ok. Cappuccino was lukewarm at best. Very disappointed as most visits here have never been that good needs a deep clean and new hot drinks machines. A real health hazard

Flies everywhere around the drinks machine. Hardly any knives and forks available and what is there is dirty with dried up bean juice.

Took my granddaughter for breakfast it was not good the cuttery was filthy the egg were very runny the sausages didn't taste right won't be going back

We had never eaten in Morrisons cafe at MALDON before and as it appeared almost empty we got served quickly. After paying at the till for our breakfasts we quickly realised why there was a lack of customers. ALL the Cutlery was unbelievably dirty, the condiments area looked like it hadn’t been cleaned in weeks. We sat at a table and realised it hadn’t been cleaned properly either. While waiting for our food to arrive I tried to clean the cutlery we had with hand sanitiser I had. I ran my finger nail up the fork and a small roll dirt came off !! I complained to a member of staff that all the cutlery was dirty and she said “ it’s cos the dishwasher isn’t working properly “ UNBELIEVABLE!! She took my cutlery from me disappeared out of view, returned a few minutes later and gave me back the cutlery only SLIGHTLY cleaner than before. We then waited 32 minutes for our breakfast, which was cold and poorly cooked. Returning home I have read past negative reviews dating back years. Sad I didn’t read them before we went, as this restaurant definitely needs to be checked for their hygiene standards or more correctly lack of them !! DISGUSTING !!

Awful. Tables not cleared/clean. Cutlery and crockery was dirty, apparently the dishwasher had run out of salt?! Understaffed and, if it even has a manager, not managed. There was a free child meal with an adult meal. I can see why it was free! no way they should be serving food, let alone charging for this rubbish. This needs a shake up. I can't even find out what the hygiene score is, probably doesn't go any lower without being closed down!...now that's an idea?

Worst experience ever. The area round the coffee looked like it hadn’t been cleaned in ages and looked very dirty. Waited half an hour and when it did turn up the sausages were nearly black, my poached eggs were hard boiled and the service was shocking. Went to complain and get a refund as it was not something I was eating. She said it the manager can you do ANOTHER refund please!! They summed it up really

Probably worst breakfast I've had in a while, food was cold and waited 40 mins for it, had missing items and would not go again.

Relatively quick, cheerful staff, second cup of drink, plenty of space + shopping, parking good, toilet good.1 star only for disability buggy key, had to queue at cigarette counter, took ages, have a rethink please hubby diabetic needed the toilet.

Up until this summer I would have given 4 stars for the food and 5 stars for the staff. This summer is awful, I know they have a staff shortage but most of the staff they have are indifferent and just no idea what is going on. The food reflects the attitude, that is when they are serving hot food which it seems is only half day's . Come on Morrison's cafe staff pull it together and show a better attitude. I've worked in a busier cafe with a lot less staff and a higher turnaround of customers and never flopped the way you are.

Thought I would have a nice lunch before doing our weekly shop at Morrisons Maldon. They advertised on Friday that dish of the day was the ultimate fish and chips so we thought we would give that a try. Well when it turned up, the ultimate fish and chips turned out to be a small square piece of obviously frozen low quality fish, terrible overcooked oven chips and a bowl of mushy peas that looked like a bowl of green sick! Safe to say I didn't eat very much of any of it and we definitely won't be back. Such a shame as Morrisons cafe food used to be decent! anymore!

Ate here today for the first time. The food was slow and terrible quality. The staff don't look very clean and they don't wear gloves when they prepare or bring over your food. I saw one staff member go straight from the dealing with the bins to serving hot food to a customer without washing his hands. It was enough to put me off eating my meal

Ordered using the app instore, it took 30 minutes to bring an all day breakfast and a burger. After we had eaten I went to query where the cakes i ordered were? I purchased a pecan and toffee yum yum they sold out so I had to have a dry cupcake instead. Slow slow business, and second rate food.

Reasonable breakfast and the bread was really nice

Dirty tables, the food is basically heated supermarket ready made food, it's lowest quality possible

Food took a little longer than I was expecting but it was lovely when it did arrive.

Every page says the cafe opens at 9 on a Sunday when it is not open till 9.30 🤬🤬

It was lovely service, but the menu has changed,no jacket potatoes anymore,no small breakfast ( which is ideal for healthy option) but you can make up your own which is costly, I'm glad the fish and chips are still there but not the smaller plate available any more

Can't remote work here. Weakly flavoured hot chocolate and the WiFi is flakey at best on both laptop and mobile. Can register my details to "get online" but can't get online externally. Using mobile hot-spot instead. Ran both my issues by staff who weren't particularly helpful and during this conversation a co-worker interrupted to inform the manager (I'm guessing) that someone won't be in today. So that's good to know. And the music is too loud so don't expect to make phonecalls here. Will go back to using Tesco Maldon to remote work after I leave here this morning. Plus they do ham cheese toasties. Very disappointing Morrisons.

Not impressed by their inability to cope with the current government food saving offer. The staff are rushed of their feet putting out dirty cutlery, not cleaning tables and customers then sitting down at them. Waiting nearly an hour for food and looking incredibly unorganized and unprofessional. An absolute joke, they are defiantly not controlling the virus as they are not cleaning like they should be. There is no track and trace, management needs to manage the situation, hire more staff, control the amount of people using the restaurant and improve dramatically on hygiene. Just to add to my feedback, my food arrived an hour later with 2 black hairs in it, I complained and they said "that's happened already today how disgusting" another staff noted "well the cooks have hair nets on" then walked away. I then got what was meant to be a avocado and chicken salad, they replaced it with just a salad so I complained and they just added a tiny bit of avocado and some chicken which was impossible to eat as it was dried up and tasted awful. They had run out of vinegar sachets so they bought me a bottle, which had no inner cap on so loads of it went all over my chips . When I asked for a replacement bowl of chips they expected me to pay for them, which I didn't, I then got a replacement but they tasted awful as they wasn't fresh. Utter disgrace, I will never eat here again!

The food is wholesome and not too dear,but the place is let down by the store which seems dingy and dark

Food fine and at a reasonable price.

Good value always have a latte and cake after doing my shopping

Good food at reasonable prices.

Ordered scampi but they had run out, seriously in a supermarket !!! It is what it is and an ideal place to take the grandsons as they eat free with adult meals x

Poor service. Waited 5 mins at the till..

Its lovely kids go every week after school

Poor selection of products and tables untidy

Friendly, helpful staff, pleasant surroundings, good range of food and drink cheaply.

Very good, nice for the price 👌👍

Nice store, well stocked and cafe breakfast was very good.

Hearty meal at reasonable price

Very disappointed normally very good but this time very poor meals

Good wasn't that great when we last went

Very good restaurant with in, top notch and reasonable price

Always nice and reasonably priced

Don't go for the pigs in blankets roll picture shows 4 generous pigs in blankets reality is two miserly ones

I have never been to Morrison's cafe

Called in for a meal, on our way home from holiday

Good service, friendly staff and good level of cleanliness. Decor is refreshing too. I enjoyed my breakfast and pot of tea. Self service or counter but very efficient.

Surprised how good it was, will go back again. Great staff😊

Open early til quite late for a supermarket cafeteria. Good range of cooked food and packaged food. Service is quick. Cheap prices. Good seating.

Not good today... no hot food available. ..

Must be doing something right as always seems busy. Handy to pop into for a quick lunch. Shame the staff are not trained to remove old plates etc/ clean the tables after bringing out a meal.

The freezer was broken, so very little choice. It's a shame there wasn't somewhere nearby where they could find the ingredients!? 🤔

Very slow service toasted tea cake burnt one coffee machine broken

The supermarket is good, but not the cafe, drinks that are lukewarm and the quality of food has gone downhill unfortunately

Cant go wrong with a morrisons breakfast

Average food with average service

Disgusting service, poor food and absolutely awful communication between staff. Everytime I have come here there is always without fail an issue. I now only come here as my great grandfather has been coming here for years and refuses to go elsewhere. Today not once but twice my partner spotted hair in her food and that's on the fresh plate they remade for her after finding the initial hair. I cannot stress and utterly useless and poor this cafe is

Good selections and great friendly staff

Good selection of snacks and meals at reasonable prices.

I haven't been to Morrisons in Maldon for a while. The cafe has been revamped since my last visit. The tables are now in a rustic wood finish which looks nice, but it smacks of a school refectory. Anyway, we were planning to eat there but we had beverages prior. The beverage machine looked dirty with flies all over it. Although the cafe wasn't busy it took ages to get a drink plus there was no chocolate for the cappuccino without having to ask for it. Dirty stained mugs were available so you had to rummage around for a clean mug. Apart from being bombarded by annoying flies which wouldn't go away, the food being served at adjacent tables looked unhealthy and tired, like something from the sixties. Peas were more off green in colour and looked like they had been sitting around a while. Overall, a great supermarket let down by a sub standard cafe. Did we eat there? Not on your nelly!

The cooked breakfast was like warm and not nice at all

Great quality breakfast. Cooked fresh and served quickly. Clean tables even though very busy

It's cheap and you get what you pay for. Not bad, not good.

Lovely breakfast, used the automatic ordering system, which didn’t print a receipt. The staff seemed a bit clueless though.

Great staff, very clean and nice

Good value for money for a family

It would have been 5☆ if the cleaning had been better! We sat by the window and the ledge was filthy all along it! Looked like it hadn't been cleaned for days and days. In fact we we're there 2 consecutive days and I can confirm the non cleaning in those two days. Need to sort it out

Very nice and welcoming service, lovely food and a good variety for both adult and children

Nice place for a catch up with friends, child friendly and the food is of an average quality.

Absolutely awful, Very long wait for our food every time we come here, and when the food does get to us, it is very poorly made, portion sizes are all over the joint, the only good thing is their coffee machine, and that’s because a robot makes it!

Cookers broke. No food, next time maybe...

another refurb at this location makes the cafe offering a pleasant one, a January 2019 deal fed and watered two adults and two kids for a tenner, appreciated in these lean months of the year... a meal we ordered didn't cost enough to be included in the deal, but the cook was more than happy to oblige, you can't fault service like that... price wise they've gone from dead cheap to expensive to more reasonable again, but hey kids eat free with every adult meal purchased on a weekday, that's a great deal... this location shines as a new refurb has improved the place massively...

Very clean and tidy..better than before as more space has been created. Vision of the whole restaurant is enable by removal of the walls between the areas. You can see all the tables at a glance. Food much the same. Feel there should be a cabinet of heated foods such as sausage rolls and pies if you are on a hurry and don't want cold food.

Very busy, definitely understaffed, tables full of trays, tray trollies full of trays, no napkins. Service was a bit slow, 25 mins for a jacket potato with Beef chilli. Food was tasty and a quality jacket potato.

Don't eat here food in really bad

No thrills cafe, very conveniently located within store. Food OK. Reasonable value.

Today the Sunday lunch was awful. Was cold and 2 potatoes very little veg. Usually quite nice

It's ok for a Morrison's cafe but like many, understaffed..

Very quick service, & a delicious meal.

I only have veggie breakfast and this has always been very good

Very high standard of service food and value

nice clean place food in cafe was great value

Restaurant very slow been waiting 40 minutes still no food

Great and value for money food. Unfortunately when busy slow service and not enough staff who did do their best.

Tables not cleared, no trays and although the fish was lovely the chips were not cooked properly. No small milk containers either.

Had to wait in que for 20 mins - then had to ask where my lunch was as took ages and was only a toatie. Won't be going again for lunch as don't have time to wait on lunch break

Shop and eat what more can you want nice food friendly staff.

Fills a hole when you feel hungry.

Luverly cuppa whilst waiting 4 the bus. Dr ent price as well. Also bought 2 hildrens Xmas pressies buy 1 get 1 free bargain.

Quite good even though it's all self service

5 stars because it's very good for what it is - a supermarket cafeteria. Food good also cheap. Nice tea. Good deals especially for kids. Nice staff. Roomy place, open kitchen. As a supermarket cafeteria and a meeting place for a coffee and a cake I personally really cannot fault it. The background music can be a slight annoyance but that appears to be standard practice almost wherever you go.

Not very good never had with we wanted it's a supermarket. WHY NOT??????

As good as any other supermarket

The cafe food is good service is also very good.

Cheap good food, kids eat free with a paying adult after 16:00. Can get a bit busy with the pension busses lol

Good service, good food fresh cooked, good price

Breakfast good value well cooked and tasty service friendly but a long wait for food to arrive.

Always a great place to grab a quick breakfast..cooked well and awesome service

Good selection of not always hot

After waiting over half an hour for our food and several customers who ordered meals long after us being served before hand. We eventually had to ask for a refund and leave as order was still not ready and had to get toddler down for a nap..... (no explanation offered for the delay.. just ordered two cooked breakfasts and a kiddies meal and it wasn't very busy for lunchtime??). Failed a basic food order and awful service

I am more than happy with the food , but recognise it could be better, as my mother says I'm just plain common.😉

Very nice place food good quality. Has improved immensely. Well done Morrisons

Main thing is the food was good. The only thing that let it down was alot of the tables were dirty.

Just had a latte, served quickly

Good accessable area and nice food selection however last few times visited they had slipped on keeping on top of replenishing cutlery, milk, sugar and serviettes and wiping tables.

Quite good for a supermarket café

Good food, competitive price, friendly service! I'm a fan!