Subway in Maldon

Self service machines are god awful, the food tasted bland and not very friendly

Lack of communication and awkward atmosphere in the air. Used my sub points when not asked and couldn't help, or offer any assistance. Not happy.

One of the best subs in Norwich, very clean and hygienic food is fresh and tastes lovely

This is now my 3rd time I ordered from this subway as its local they have written this and given me 5 cookies instead of 1 more cadbury caramel muffin I ordered 2 of the muffins and I still got 1 as they got 1 left and make up for it they kindly given me 5 cookies so how nice they are the food is spot on for me. Definitely recommend go here as if you want Cadbury caramel muffins some of subway doesn't sell them only this store and I think Drayton Road one as well, Thanks 😊

Very good food but they have a lot of deliveries so you have to wait until they are ready to serve you

Some communication issues when mentioning the recent meal deal which was a bit awkward. This wasn’t the worst issue though. I must have been unlucky because when I got home I ate half the sandwich I noticed an odd smell and realised it was coming from my sandwich. It was mould and led to throwing up the protein bar and sandwich I’d just bought. “Eat Fresh” - well not here guys and girls!

The bread with veges and drink is to die for. Love it.

Great! Amazing staff, great / quality sandwiches. Very convenient location, plenty of parking as it is within a Petrol station. Fill up your car and enjoy an amazing Subway sandwich/something sweet/drink , you can't go wrong. Enjoy!

Sub was good servis need to be better

If I could give this place no stars I would of done,never have I been to somewhere,that has staff with absolutely no manner’s at all,this goes for the shop and for the subway section, I am in disbelief that they have any customer’s at all.Staff in the shop and subway were all very very rude, certainly wasn’t bothered about losing custom.

Every time I use this store, the service is an absolute disgrace (the Esso service station on Aylsham road). The orders are almost always wrong, the manager doesn’t know how to redeem subcard rewards and just tells you ‘the system won’t allow it’ and they’re always a 3 customer queue away from a melt down. Even when they get it wrong they find a way to shift the blame onto you. Have even seen a child in their kitchens once. Complaints have been forwarded onto Subway. Worst Subway in Norwich by far. Avoid.

Thank you vey much for taking my order at the last minute. I didn't really provide much notice but you were more than happy to accept the order, which really helped me out. The platters were amazing, and went down a treat with everyone, so thank you very much. Amazing service and will defiantly be using you again. Thanks again :)

Absolutely ridiculous, I’m sorry but every time I go into this subway, or my friend does we have terrible service, most orders are wrong.. watered down drinks to the point where we was literally drinking water I ordered a apple juice??? And I got handed tap water , wrong fillings.. . And some have been overpriced, Does subway allow there staff to laugh at there customers?? Only reason we go back is because it’s local, sort it out.

Easy parking. Always have what you want. Friendly people. No complaints

مكان جيد والاهتمام بزبائن جيد جدا ولاسعار ليست مرتفعة

Ordered subway this evening form broadside , ordered and payed for extra cheese , no cheese whatsoever, was cold when it arrived bread was tough and hardly toasted really really disappointed as its not cheap ! Won't be getting here again!

Had a footlong Italian BMT, Quavers and a Cherry Pepsi Max whilst passing. Very good service.

Don’t waste your time! Good don’t arrive for 2 hours and when you phone they threaten to cancel order. Anyone have a number or email for a manger? This is unacceptable

We buy from here pretty regularly, at least once a week for breakfast or when our Vegan visitors and relatives come, which is weekly, even now as we're in the same support bubble, as your Vegan options make life easy. Normally the service is polite and efficient and a good experience from the young lady there. Today it was INCREDIBLE, but in the wrong way. - Upon entering we saw the two customers IN the store without masks, (granted they were paying) nothing to say they didn't have to wear them, so I challenged them politely. They said effectively 'mind your own business', but I persisted and said, "no-one likes wearing, them, but IT IS THE LAW"; they said to call the police. Very helpful; I'd hazard a guess that they've got more important things to do. As these two characters were paying YOUR delivery driver come into the store also WITHOUT a mask and walked in straight through the reception, the open food area and into the back. The two guys, quite rightly stated that the employees aren't so there........................Good point and difficult to argue. They leave. We take this up with the young male serving staff member, who says that as he's 'delivery' he doesn't have too!? That's rubbish as you'll know whilst he's in the store. We tell him he's wrong and what does he say? ................"Well, call the police then!".............Wow! I wonder where he got that from? That's not what we expected and I'd hazard a guess not what you're expecting your staff to say to customers either. We said we'd NOT phone the police, but we would report him on-line and to head office, hence this. He had no answer except to gesture to the delivery chap to get a mask on PDQ..........................Too late really, though I could see in the side room he was now doing this. He'd done his 'big and bolshey' bit already. Suffice to say we left without ordering our lunches and won't return till we hear from you, but will spend some time on social media letting others know. No-one likes to wear them, us included, BUT 'them's the rules' as they say so we ALL need to abide by them, especially business places like yours. I don't want your staff huffing and breathing all over the open foods without a mask and I'd reckon neither do you want this to be happening? Your thoughts?

Worst delivery service ever!! Over An hour and a half from the point of ordering, when phoning up to ask where it is they lied about how long it would be, threatened to cancel my order, the option online to request for money back was met with 'your order will be even later' straight after being verbally told mine was next to be delivered and would 'only be another 20 minutes', still received no money back or phone call back from a manager. Being pregnant and having ordered a childs meal also i do not ever expect a service like this one! Wouldnt recommend unless you're not going to be hungry for 2 hours. I expect the usual hour wait but the contact and excuses from staff was disgraceful. I. E. 'it has to be an hour wait otherwise the food would be cold soggy and yucky' (if you're ordering in store best be prepared for a lengthy wait if thats how long it takes to make 2 footlongs and a child's meal!) If you're going to up your prices better up your standards too. Was a regular customer, needless to say i dont plan to waste my time or money here again!

Slow and rude. I could have baked the bread in less time then it take ALL their staff to make a sandwich. You have to repeat yourself many times before the staff can take on board you are asking for something from their menu or what their menu is. Under their breath comments back at you and moody looks just make the place a no go, unless you want to spend your morning there, waiting for a single sandwich, repeating yourself at least 4 times!! If you could give no stars, thats what they deserve.

Lovely place to have lunch staff can't do enough for you everything nice and fresh

Make it how you want good salad bowl

This is actually the best subway I've ever had! The young chap on at 9pm tonight really knows how to make a sub! Wish I'd seen his name as he was fab! He was also very polite and friendly. Highly recommended! Thank you 😊😊

Seriously unhappy. Title states it. Wanted a delivery for afternoon lunch. Open until 4:30pm, cut me off on creating our 3rd foot long out of 4. From a business perspective this franchise is extremely poor. Looks like it's a dominoes pizza time. At least they know how to look after customers wanting to spend "MONEY" with them. Food always piping hot and great service, never been cut off mid order. Guess you've lost another customer.

Great sandwiches and very good service

A first visit and it supplied tasty, filling food. Helpful and fast service too. Highly recommend. We sat in and there are a couple of small tables to eat at.

Quality o subs are good love the meatballs marina filled me up at lunchtime , really cheap meal deal as well worth a visit

I’m sorry, but we’ve been ordering from here at least once a week, and spending a good 20-30 pound each time, it may not be much but it’s a frequent order. Today is the final time I will be ordering, I’ve paid for extra cheese and I haven’t even bloody got it in my sandwich. The staff are incredibly rude when you go in, don’t even say hello, and just give you dirty looks all the time. I wouldn’t order from here, you either don’t get everything you ask for or it’s cold, there’s no in between.

I volunteer in the British Heart foundation and it is next door too and the staff are always polite and friendly and me and my girlfriend Lisa always go there for lunch but we take it turns paying we went there today and had the steak and cheese wrap crisps Pepsi and a chocolate cookie and when I buy lunch for myself say for example on a Tuesday I always get the steak and cheese wrap a cookie crisps and a bottle of water and always take it back to eat in my shop in the kitchen aka dining area from Reece Dalsania

Myself and my granddaughter use our local subway in Colchester (by Asda) the staff are always friendly and helpful and polite food is always delicious I love their salads my granddaughter always has a subway melt. We always go after 4 as you can get a foot long for £4 all the other subways don’t do this deal which I think they should it would encourage more people to visit

If you like freshly prepared sandwiches, rolls & bagettes etc. then visit this place. The staff there are very friendly, they have a good variety of fillings readily available & all at a very reasonable price.

Very friendly staff and good atmosphere within the restaurant. Couldnt find the toilets. Try if you need quick meal

Been here a few times now , Love the choice of breads always have the Italian, Meat balls are good with spicy Mayo always have the 6in but for a extra £2 go large to a whopping 12in best to have them toasted

Hour and a half late and all wrong

Ordered a steak and cheese with onion recieved a soggy effort with hardly any beef no cheese or onions and raw green peppers instead all for £4,I will never go back again what a joke!

Hour and a half late and all wrong

Delivered quicker than expected, good customer service would use again

Delivered quicker than expected, good customer service would use again

arrived on time will definitely order again

arrived on time will definitely order again

Came 30 mins early and was great quality

Came 30 mins early and was great quality

Everything was good was just 25 mins late, tooo 1hr 20 mins to deliver

Everything was good was just 25 mins late, tooo 1hr 20 mins to deliver

Delivery arrived on time but one and a quarter hours for two subs does seem long.

Delivery arrived on time but one and a quarter hours for two subs does seem long.

All the selections are always correct as ordered. Delivery is always on time and subs always taste great

The only difference in being in the shop to ordering online is I wasn't able to pick salad filling or if I was I couldn't find the option. Other than that I was happy with my food and the service.

All the selections are always correct as ordered. Delivery is always on time and subs always taste great

Pointless visit expecting to leave with a sandwich?I left with no sandwich! And very attitude...Argumentative NEW staff member I presume? Where are the weekend staff?Very disappointing What's happened?I don't seem to be the only one feeling the same.

The only difference in being in the shop to ordering online is I wasn't able to pick salad filling or if I was I couldn't find the option. Other than that I was happy with my food and the service.

great food but lose stars on delivery (eta 30mins over)

Unfortunately one of the delivery drivers car broke down, so had to wait a lot longer- but as always the food was thoroughly enjoyed by all

Unfortunately one of the delivery drivers car broke down, so had to wait a lot longer- but as always the food was thoroughly enjoyed by all

great food but lose stars on delivery (eta 30mins over)

popped in this weekend only to note the normal, helpful and happy weekend staff missing - it looked as though the shop had been taken over by new people-what a shame, stupid subway don't they know staff can make all the difference?? not impressed by the not so helpful and definitely not happy new staff -

Perfect sandwiches as always and arrived on time.

Perfect sandwiches as always and arrived on time.

Great service fast and enjoyable

Great service fast and enjoyable

Came in 30 mins and still got, everything was delivered and tasted great 😁

Came in 30 mins and still got, everything was delivered and tasted great 😁

Food took 20mins longer than expected. When food arrived it was cold. Then was expected to put my hands in a food bin to get my cold subway out of it to get a fresh subway. So I spent £11.20 for 1 bite out of a cold subway. Ridiculous! Wouldn't recommend the service to friends or family.

Food took 20mins longer than expected. When food arrived it was cold. Then was expected to put my hands in a food bin to get my cold subway out of it to get a fresh subway. So I spent £11.20 for 1 bite out of a cold subway. Ridiculous! Wouldn't recommend the service to friends or family.

Really happy with my order delivery time was a spot on will definitely order again

It was 2 hours late and we rung the place 10 times without anyone answering

It took them 1.5 hours for the delivery of three sandwiches. I think this is quite unacceptable and I am definitely not ordering again.

2 hours for foodz famm like wtf!?

I ordered at 1:15 and my delivery time was 2:30 but I never received it at that time.... 10 minutes later I get a phone call saying that the delivery will be another 10 minutes and they threw in a free cookie.... 10 minutes later I still had nothing and then at 3:15 I got my order and after all that wait I got an apology and a free cookie! The food was dry and cold and the paper the sun was wrapped in had mud over it?! Not impressed

Other than it being 1 hour late and finding tobacco in the bottom of the bag not a bad sub

Bread was soggy and meat was very dry! Worst I've had from subway

Sub was prepared in a rush, looked a mess. Order was different from what I chose. But that aside it was yummy

Ordered on a Sunday knowing the shop closes at 4. Ordered at 3:30 delivery time was 4:05 then updated to 4:35. Gets to 5 o'clock and food is still not here. Tried calling shop knowing it closes at 4 no answer.

Garbage, was delayed 30 minutes and it's now over a hour late and no sign of my food, even had to call subway up and they said it was close...minutes later still nothing

Food cold forgot part of order 1/12 hours to wait

The restaurant added some extra time onto the delivery and so the new time was an hour wait. My food turned up after an hour and a half. The sub was cold because it had been placed on my chilled drinks.and i was given the wrong flavour cookies.

Food took 2 and a half hours to get to me stone cold when it arrived phoned store twice no call back from them

Food was as expected, but food was ordered at 1.15pm and initially due at 1.50pm. Once accepted said was meant to arrive at 2.20pm and only arrived at 2.50pm after a chase.

Don't normally have any problems, but food was delivered late and cold. Hoping it was just an off day

Arrived later than stated & food was not very warm. What happened to the tin foil wrapping to ensure the food stayed hot?!

11:40 when ordering, changed to 12:10 once ordered, came at 13:00. Ordered at 11:00

Took two hours to deliver, food was cold, restaurant didn't answer when I rang a fee times..... won't use ever again

Well all I can say is brilliant! I have ordered before and this is the best so far delivery was on time well before the time stated and food was great I would advise anyone to order from here

30 mins late, but good food and well-heated

Could not have been more pleased with everything

It's been an hour and still has not turned up

Thought the beef melt was the roast beef sub, so was a little disappointed to find that the roast beef sub is not on JustEat menu as they taste totally different and the 2nd footling was not eaten due to this matter, however in the future I will ring up to order instead of going on JustEat as Subway delivered exactly what was ordered in a reasonable time :) A*****

Stopped here while out shopping with friends qas quick not que food was fresh made in front of you only few tables to sit down so if its busy can see their being no tables inside seats only when busy no room from pram to sit down and eat small floor layout but food is great

Unfortunately the cookies seemed stale and very hard

Deserves more than six stars! The delivery time was earlier than expected and everything was in the order! Delivered nice and hot will definitely order again and would recommend anyone to order from here good service well brilliant altogether

Generally I enjoy a Subway every now and then but based on this visit I will not return to this branch.

Fast delivery. Bread was slightly overfilled and filling fell out, sandwich was also slightly squashed.

Got everything I asked for delivery lady was pleasent and polite and food came earlier than expected (that was a good thing) all in all 10/10

Food arrived cold and asked for it to be toasted too much onion in subs not a lot of sauce and the sauce was all over the wrapper and none in the sandwich also had the wrong salads the footlong was not cut in half and got the wrong drinks, apart from that delivery was fast.

Metro es una gran marca, sabes lo que estás haciendo y el nivel es el mismo, a través de diferentes tiendas.

DIDN'T GET THE FOOD AT ALL AND NO ONE IS GETTING BACK TO ME WHEN I RING

Me encanta el metro, especialmente las ensaladas! Sin embargo, en la última semana he intentado subir mi almuerzo... la primera vez su máquina de tarjeta no funcionaba y no tuve ningún efectivo. No tienen ningún pollo tikka pechuga de pollo o de simple!

Kept warm for once which is a bonus, but was slightly disappointed there was no chicken tikka or had to choose another cookie as has run out. However apart from that it was a nice meal, will order again

Nice to have a choice of sandwiches rather than the usual Curry or Chinese delivery services. Great quality as well.