Morrisons Leeds - Guiseley Cafe in Leeds

How to order with the staff is not clear and the options on the menu machine doesn’t cover all items the waiting times for drinks were not bad the tea was tasteless my lemon ice tea didn’t taste of much either

Feel absolutely embarrassed an over loud speakers labelled a shoplifter as on customer on spirts Isle with a shelf stacker 6 feet away 😳 they called twice for security making it sound like a crime was been committed 😳 after selecting the bottle or rum (rare treat as a single full time dad of two boys) I was pretty much escorted to till so ask for a manager to make them aware of this he started lieing saying they testing new anti theft cctv which automatically calls security on touching top shelf items at this time I surrounded by security told am aggressive so calmly leaving my bottle at till an ask to be show it which the manger agreed on getting back to Isle an nothing there security jumps in telling me to leave store as am not getting severed now I said ok straight away leaving security pretty much chasing me I stopped been disabled limited walking spinel fusion restricted movement security nearly ran into me as they are about to man handle me manager has to put is arm infront of security telling them to leave me alone to leave as I was doing. Ring customer care with no luck 20th in queue appoxmently 10 hr wait this was on 18.9.23 all because am tattooed pants an t-shirt trainers no bags disabled aswell do ever go there

Hi I went to Morrisons on Friday 24/03/2023 at Guiseley for the week's shopping . What an amazing Experience. Thank you to all the staff they could not do enough for us. A big Thank you especially to Victoria & Suleman who enthusiastically answered our Questions about the personalised money of coupons. Why shop anywhere else she you all next week.

We visited a Morrisons Store Cafe for the first time in 2 or 3 years today and found it so disappointing it's difficult to be accurate without sounding vindictive. But unfortunately it was truly awful. Firstly the order counter is unattended. You have to order on screen (or by QR code on the table). The process is not intuitive and customisation very difficult e.g. bacon crispy, one pot of tea but two cups. The table identification cards you're supposed to enter on the order are incomplete with several missing. Asking for assistance is difficult with too few staff seemingly run off there feet and not wanting to linger to answer questions. Unsurprisingly service was slow (over 15 minutes) and bizzarely an extra bacon and extra egg arrived on a separate plate. Food was luke warm, baked beans barely warm. Sausage quality not great. Tea didn't arrive at all and had to be requested after food was finished. All in all very poor, and a very bad reflection on the Morrison brand.

I have ordered food before, it was only the once. The food wasn’t great to be honest. I ordered the full English breakfast. It made me feel as though the food was the cheapest in store, as it wasn’t really enjoyable. For what you get, the prices are very high. This is not reflected by the current rise in costs, as when I ordered the food, it was mid 2021. This seems to be quite common across Morrisons stores. Although the obviousness is not going in with your most expensive brands, you would still expect quality & something that competes with smaller competitors. On todays occasion, I just ordered a black coffee. It was the weakest coffee I have ever tasted. I spoke to the guy who served me, he apologised, telling me that people usually say it’s too strong!? He was very polite & kindly offered to make me a fresh stronger one.

Called at 07;15 for a big breakfast, had to stand and wait 5 minutes in a totally empty cafe awaiting to be served a pot of tea, eventually some one appeared. My breakfast arrived and I started to eat it then realised there was no fried egg on the plate, once again I couldn’t find anyone to raise this to so finished and left still seeing no one feeling robbed. I won’t be back, the breakfast isn’t what it used to be.

Shocking, I had a baked potato with “crunchy” tuna which was literally a slop, good job it was only about a teaspoon of the so called crunchy tuna. Vile. Husband wanted fish n chips but they had run out (11.30 am ) so had an unappealing beef burger, no drinks left apart from water, I know it was cheap at £11 but really not worth it, will not be returning it’s defo gone downhill.

Since swapping to the pods for decaf it has been undrinkable. Such a shame as I was a regular customer. Each time I go to the cafe for vegan food- They have ran out. Despite having three or four options on the menu.

Good value but cold plates spoilt the meal. inexperienced staff. cutting back on items. Not as god as when we went last week.

Morrisions Breakfast is great value for money, they have a good vegeterian option, the staff have been here for ever and know how to cook.

Don't visit, it will stress you out. Every time I go to Morrisons Guiseley I have a beef about something. They are doing some alterations and it is chaos. We're still not over Covid and they have made it difficult to social distance. One entrance for in an out with barriers and a few gaps. Taxis park where people want to cross with their trolleys full of groceries and they have to stop in their tracks. Absolutely ridiculous.

Ordered the veggie sausages with mash, came with gravy and was delicious. Also ordered the egg, sausages and beans. Really good value and prepared quickly. Staff were attentive and were clearing and cleaning tables. For such a low price, really good meals