Morrisons Edgbaston in Birmingham

Good afternoon, I was just now at your restaurant, I placed the order on the machine screen at 13:10 and I waited an hour until they brought the order, it is below the comments, I will never go to this restaurant again.

This place was great back in 2020 but is now an absolute nest of beggars. It is honestly ridiculous, and they are threatening also. Scared to come here and I am a grown man.

Staff need to learn to smile. They seem to walk round in a daze. It's ridiculous that we are almost "forced" to scan our own shopping. I wouldn't expect their staff to come to my work place and do my job for free. Put more cashiers back on the tills!

Popped in for one thing ended up buying something else 🤣 very good when offer's are on, you can save a lot of money. Whole salmon now on sale but gone before I can get one for Christmas. Good range and great deals when you have the Morrisons App.

Really like the fresh food quality. Only place I've found "real" Greek Yoghurt as opposed to Greek Style.

I visited the Morrisons on Hagley Road and had a great experience. The store was clean and well-organized, and the staff were friendly and helpful. I was able to find everything I needed, although the prices were on the high side . I would definitely recommend this location to others.

Good supermarket, world food Isle is poor for Caribbeans, shop has all you need for one stop shopping... unless you want carribean products produce must be good because 90% of meat and fish was sold out on a Saturday evening

Very friendly staff and helpful.

Lovely staff, well worth a visit

Decent enough store apart from the aggressive beggars outside. Parking upstairs is good way of avoiding them apart from when both the escalator and lift are broken (ie today) and you have no choice but to go past them.

The shop is really organized . The coffee shop full of flies and toilet disgusting ! It has been a while they don’t clean. Sink that dirty I didn’t want to use it if I could give zero money will. Staff miserable. They should be report it to EHO

No large trolleys. Security staff rude and unhelpful. Travellators broken for ages so top floor of car park almost useless.

A small separate section of Asian food but doesn't have basic Aisan spices such as whole spices.

Expensive on certain items that are way cheaper elsewhere

Tried to buy spirits with my Morrisons loyalty card. All now kept behind locked perspex. Pressed the call button to request staff five times before I eventually gave up and left!

Yalda, served up the best breakfast! looked just like the photo on the menu, It looked and tasted delicious. I am the first to complain when eggs are too runny, overcooked, had two eggs looking THE SAME, perfect! If Morrisons wants to continue excellant meals, ask Yalda for advice. Breakfast on 07/09/2024

I would have given 1* except for the absolutely first rate staff in the cafe who deserve a medal 🥇 working like machines to keep it running and still had a kind word and superb customer service - MORRISON'S - your cafe is in an unworkable mess and you would know this had your manager (I took a picture of his little sign intending to write to him only to find out that he has NEVER been there, met these wonderful staff or experienced his own service) However, the car park was very easy to use, there was a lift to the cafe and a reasonably clean toilet I can see it's not the easiest building and it's in a very busy area with high foot fall There was NO air conditioning in the cafe surrounded by glass in the sunshine 🔆 but plenty of flies.... Your entranceway into the store was so stacked up everywhere that it almost looked like a warehouse and I don't wish to comment on the 2 "security" guards at the entrance.... I have tried to balance my opinion and understand the bigger picture here in terms of the store and its situation but I feel people should know how it was to visit your store and I am sorry but it was not a pleasant place to be....

A big supermarket with lots of exciting produce. There are other cheaper supermarkets, but not locally .

Always great coffee, food, service and atmosphere.

Must come here every business day. Ordered the vegan breakie this time and did it disappoint? Drumroll please ... No not really as I didn't have great expectations anyway. Though the veggie sausages could taste more refreshing, the advocado paste was a neat touch However, the machine made the hot chocolate which did taste like it was made by a robot (bland and boring). Another reason why AI should not replace humans.

The layout of the store itself is good with a range of products, market street section, and a cafe. I've had many good experiences shopping here but can't give higher than 3* because of the amount of items labelled misleadingly (including wrongly shelved in front of the incorrect price) and how often items like bread in bakery especially are sold way past their expiration date.

Not bad for a Saturday busy staff as always very busy attentive professional

Decent Morrisons. They have a little food court which is nice and free parking

It is a big store in Edgbaston area. This shop is just a 50 meters away from Edgbaston Village metro station. It has eateries inside called Morrison market place such as Salad stop, fried chicken, etc. This place has a huge parking space of two floor. Free parking for 2 hours for shoppers. Pizza hut, Turkish barber shop in front of Morrison entrance.

friend took me there to shop old style but got most of the stock

Low quality food! Also, food market has food cooked without love, overcooked or undercooked! I can guess how much wastage this place does! Seen that the food is so bad! I believe that needs a better management of the product in stock and food catalogs!

Cheap superstore in Birmingham.

Everything can be found in the store. From ready-made food to home appliances, at a good price.

Annoyingly the lunch wraps are always on the top shelf often pushed to the back so I can never reach and have to hope someone very tall comes along. Change this daft shelving. I walked out today and went to village kitchen.

Whenever I'm in this area I enjoy coming to this Morrisons even if for a small visit. Great produce and helpful staff perfect location.

One of the best dearest. Outstanding. 💯

Poor Morrison nice grocery store, but all their freezer are leaking an accident waiting to happen.

Nice big clean store with a variety of products. Sell some items of clothing not much though. Staff are always friendly We actually visited this store for the cafe. Avoid at all costs we ordered food and had over an hour wait when the food came out was cold and hard. Sent food back and had to wait a further 30mins for the food to still come out cold. We eventually gave up and asked to speak to the manager and ask for a full refund. The manager was understanding so thank you

Omg we had a breakfast here on Saturday 20th July, we ordered it on the app and complained as the table next to us had theirs within 15 minutes and it looked delicious, ours came after half an hour uneatable I will definitely not be going back

I did have the tomato soup but was expecting the creme of the creme, sadly it tasted more like Heinz's cream of tomato soup which I can get cheaper from downstairs

Great breakfast section upstairs. But they need to make it clear you buy your hot drinks separately from your breakfast. It's not all inclusive.

Had a decent car park and i managed to get everything i needed for my shopping. There weren't any baskets by the front door so I had to go to the tills to get one annoyingly but overall satisfied.

Shop ok but the cafe was absolutely roasting! The staff in the kitchens were nearly passing out from the heat. We had to leave, as did a lot of other customers. This was the extremely hot day earlier this week. The food looked good though, I might venture back when the weather has cooled.

Customer service at this store is shocking. Queues are long at checkout with only one till open. Check out is so slow and some staff are rude.

False advertisement to there milkshakes and waffles they have still got there sign up but they dont do them any more i went there today to get them i asked if they do it and they said no but they have still got there sign up

I visited the Morrisons store at 10 PM on 11/07. Despite showing my ID proving I’m over 21, a worker wearing a hijab refused to sell me a product. When I asked to see the manager, she ignored me and instructed her colleagues to do the same. I have been a loyal customer for almost four years, but after this experience, I won't be returning. This treatment is unacceptable.

Great fresh marketstreet produce

Huge store with plenty of car park. The escalator is out of order 80% of the time.

The Cafe service has gone down hill 👎. The cafe used to be great but recently since the fire and revamp it’s abysmal. There’s an order machine which allows you to order what you want even if there’s no stock for it. Some items are self service that doesn’t update if it’s out of stock. So as I found out you can order only to find out after there’s none of that item. It also means you can buy items and not know if it will be delivered to your table or if you’re meant to grab it from the display (if it’s there). Make it make sense Morrisons.

Quality of fresh produce getting worse and emphasis on buying 6 packs ( in plastic j on many items which results in surplus thrown away as many smaller households only need 2 or 3 . I bought a pack of 6 apples and each one was bruised! Too many self service checkouts not enough personal checkouts .

In Solihull, this is a good store, nice service, open 7.30 in the morning,

RESIDENT HOMELESS, POO ON THE DOORSTEP! So a homeless beggar has made the front of the Morrisons into his home. The other day I found him cleaning up his dog's poo infront of the store, and not very well! I spoke with security and they said that he HAS THE RIGHT TO LIVE THERE and that the police won't do anything! They said the store manager has been fighting the issue for months. There is dog poo right outside the entrance! His family and friends came to visit him too, how nice! Needless to say this is unhygienic, anti-social, and failure on multiple levels for this to happen.

This is not the first time that a cashier has charged me for a soft drink without me buying it. Sometimes we go quickly and since there is a line, I don't check the ticket until I get home, which I won't do again.

When will I be able to buy any of your Vapes.? It’s been 4 weeks since your vape shop unavailable for customers. And no they don’t have anything of what I asked at the tobacco kiosk. False advertisement

One of worse shop in all uk.Allways short of items and short on stafe.Not managment at ll.

Big store. Signal is awful though due to all the metalwork in ceiling

Great place for grocery shopping.

Great store. Good selection, some good offers on.

Nice place to get fresh food items

It is what it is - good stapler...

Tuesday 12th of June checkout lady constantly talking to a customer about her family is she there to work or just talk in the end I had walk away to self checkout she is from barbados please tell her to get on with what she is paid for ?

Probably the best shopping experience in the uk. Amazing staff

At least half of the products have wrong prices on the labels. Labels would say 'offer' and you would pay 40% more on the till. It is rather annoying and I don't think it is just a coincidence.

Five ways morrisons very disappointed, absolutely no ice creams in the fridge, except for the 2 bxs stuck to the ice, some shelves quite bear. Bad shopping experience shopping at five ways morrisons.

Clean , great selection of unusual products and very friendly staff. Close to tram and bus station as well. Perfect if you work in the city and want to grab something on the way home

Clean store and helpful staff..Never out of stock... Pricing is very good!...Love the Markets stall concept...

Great variety especially veg fish and bread Let down by 1 cashier on duty and long queue about 2.0pm onwards Thursday 30th may

This store, at Fiveways on Hagley Road in Birmingham, is huge - with so much choice.

New menu at Morrisons (from mid-May 2024) with a vast selection of dishes. Extremely good value, and remember that Morrisons have a "KIDS EAT FREE" scheme - see menu for details. So many good meal deals on offer. There are also free refills on hot drinks! The restaurant is clean and welcoming. The staff are attentive and friendly. Shout out to the lady in the hijab who always greets customers as "my lovelies". Just on one occasion my meal arrived a little late and I was offered any hot drink (which I hadn't already ordered, by the way). There are a few minor issues which I have emailed to the manager directly which, I think, could improve the speed of service (eg install another food-order screen), but this café is definitely worth a visit if you live or work locally, or are just passing by. I recommend the fish & chips! As good as any I've had at double the price in pubs and specialist fish & chip restaurants!

We can get all the groceries, vegetables, and baked food. There are separate sign boards for easy pickup. Price tags are affixed for ease. Customer friendly self billing counters. In case of any issues, customer care personnel are available.

Nice shopping store with everything in it

Mushy peas were brown, but everything else is good.

Very nice Morrisons to shop the security was very nice and doing his job very well. Not like the one in West Brom Tesco he was so rude made accusations about me thought that i was stealing. But in reality I was not the tone of the Morrisons is very positive when customers are exxiting the store saying have a good day thank you. ❤️

Nice shop. Nice to speak with a butcher. He seamed to know his stuff. We'll be back, ASTA la VISTA 🤣

No changes to make . .As always, a friendly store to use! Clean and tidy as one would expect. Market street is a welcome addition to the store! Allowing more treats to buy! My only criticism would be the lack of check outs as these have been replaced with more self checkouts. Good if you have just a few items, but not so much with larger shopping. Time consuming especially if you get flustered waiting for assistance Nice to see plenty of fresh food available

I was in distress. Three members of staff helped me out. I am very grateful to security member - Osahon, kiosk staff - Aiden, service assistant - Erica

Went to Vist Cafe. Had to wait 30 minutes for a breakfast . The food was not good . The bacon my Mrs had was undercooked . The chips was dry and burnt . For a new Cafe you should be ashamed that your allowing this food to even come out like this . Also seen someone rob a newspaper at front of store . Security was not bothered and ignored it . Store management maybe should move this

One can get almost everything in house hold goods. Comparative price . Ample parking space available. Nice place to shop at.

Good place to shop they have affordable thing like saver

Morrisons is a supermarket where you can find good stuff, but I have to say, the prices are not the lowest. However, the quality of their products is really good. You might pay a bit more than some other places, but it's worth it because you know you're getting good quality. Whether it's fresh produce, vegetable s, or other groceries, you can trust that Morrisons offers top-notch items. So, if you're willing to spend a little extra for quality, Morrisons is a great choice. You won't be disappointed with what you find there.

I went for a late lunch at this Morrisons cafe and selected a burger, chips and cole slaw and a pot of tea. The cafe wasn't very busy yet I still had to wait 25 minutes for my meal. It only came when I'd asked the server where my meal was and he served it within a minute. I asked if it had been waiting, but he said it had just been prepared.!! The burger was like a piece of cardboard, as if it had been cooked and left warmed up, a limp piece of lettuce a tiny sliver of tomato and a barely visible amount of sauce. The chips didn't seem to be cooked as they were hard not crispy. When I was asked if everything was ok, I said no and explained. I was told that it would be best to write a TripAdvisor review, I wasn't offered any compensation. I wouldn't recommend this cafe and I definitely will not be going there again. Not what I had expected.

Awesome shopping experience with every possible item available. Products are of superior quality and even rewarding if you have a More card.

Is alright ;) You can get most important product for daily use.;) bit expensive.

Good service from the staff and they attended to my every need and very helpful to me

Not nice place visits staff very few far between customer service rather poor

I think the concept of the self-serve cafe, where the caterers only bring out the food, is fine, but it has a few important defects. The main problem with there being no staff on the cafe floor is that it is dirty. The cafe works on the basis that people will tidy up their own rubbish, and put their own food trays back - but they don't. The result is that if you go in at busy times, half of the seating areas are full with people eating and doing what they do in cafes, but the other half are full with trays and rubbish that hasn't been discarded by the people who ate there. I just think expecting people to discard their own rubbish, and clean up after themselves, is not what people expect. (See Pontins, which worked on a similar basis, and was always horrific.) The thing that always strikes me when I see the rubbish left on the tables is: There is so much uneaten food in them. This can only be a comment on its quality. My own experience is not one of slow-service from the kitchen, but one of poor quality food. In particular, I remember some chips were dry to the point of being inedible. All of that said, the redeeming features are that you can buy food from the store downstairs and eat it in the cafe. Nowadays if I have an hour to kill at lunch, I will buy a sandwich, a packet of crisps and a drink from the store downstairs, and take it upstairs to eat in the cafe. If you time it right, you'll find somewhere to sit (there are a plentiful supply of plug-sockets to charge devices), and it's basically a fine place to sit for an hour. If the quality of the food was better, and the cafe was more regularly tidied up by staff, it would be a very good thing indeed.

Great meat section with a wide variety of cuts, can guarantee i will get what I need for a variety of recipes. Love the kids clothes also that are a decent quality for the price. Their own brands in gluten free section are also a good choice which suit my sensitivities. Fresh food is good quality. I agree with every bad review about the cafe, same experience with waiting and quality but will still give Morrisons 5 stars.

Great staff, cannot fault them, used to go in every night after work, but only go in now maybe once a week, as there are always people outside asking for money. If it's not companies trying sell you something it's the homeless guys, night after night. Directly outside the doors. Feel intimidated.

Wouldn’t recommend the market place pizza section. There’s an extremely rude and obviously racist lady there who would ignore customers and after that serve you burnt pizzas. I saw this on getting home expecting to enjoy my treat, I could’ve just purchased charcoal. Called management and they weren’t any help either, they asked me to bring it back to the store, mind you I live 25 minutes away. You guys need to do better

Open late and good parking is available.. Convenient when you need something later in the evening

A decent shopping centre with plenty of parking! Good services nearby so therefore would recommend.

Been shopping on Morrison for 2 years now . It’s time for a bad review. Almost every time when I been there I’ve met a situation. All the employers that are cooking doesn’t wear gloves . Especially on the pizza stand and every time you catch them in a dirty situation. I’ve been ignored by the chicken stand because I was asking for my chicken to be more fried . And the manager start talking in a foreign language. That was something really rude . For two years every bread that I bought that was sliced on request. Unfortunately today a lazy mixed lady didn’t want to do it and couldn’t give me a reason for . The homeless people that are outside are very aggressive sometimes. I hope that Morrison doesn’t expect us to sort that one as well .

Morrisons @ Edgbaston/Fiveways is our go-to shopping store for a quick run. Right location, good parking space, in-store food stalls, bakery, fresh vegetables are the main reasons for us to go.

The cafe is mainly self service , found it a bit strange

Shop is tidy and staff are friendly

a fantastically stocked store with a variety of goods. Thank u

Always a fun outing going to morrisons. Big fan of their bread and pastry sections and the shop always smells real good 👍 sometimes do real good deals on things if you're lucky

We visited today to an almost empty cafe, we ordered food from the digital screen and sat down . 40 minute later our food arrived and it was disgusting, 1 had Sausage, egg , chips and beans. The sausage was precooked and warmed up, the beans were the cheapest of cheap beans, the egg was rubber and I almost think that too was re heated and the chips were oven chips reheated, The other meal was burger, chips and coleslaw. Again the burger had been reheated as the bun was hot aswell. The coleslaw was cheap and nasty stuff and again the chips were re heated oven chips. The restaurant was filthy the bins were over flowing and the 1 lad working was to busy sat on a table talking to a customer the entire time we was in there. Will never visit again.

Great place to shop with a parking building and wash room inside the venue.

Go here quite regularly. Good for fruit and veg that doesn't spoil after a day like Tesco.

Ultimate breakfast ordered and came out cold, after returning the breakfasts another one came out and was the same cold everything but the sausages, £14 down the drain, someone needs to tell the cook how to cook a hot breakfast,

Decent shop Well stocked Staff could do with cheering up

Hadn't been fur a whole some good priced items

Well stocked in the shop with plenty of choice and good value. Restaurant was disappointing as only half the things listed on the lunch time menu were available.

Nice staff here, but I feel there is literally no one working there anymore, its all those self check-outs that I hate