Based on 45 opinions finded in 1 websites

Based on 45 opinions finded in 1 websites
Nº 279 in 721 in Canterbury
Nº 83 of 192 Other cuisines in Canterbury
Opinions
Delicious ice cream and really friendly, helpful staff. There was a lovely atmosphere. Inside was very smart and the garden was delightful, a sun trap but with pretty plants and shade. We were made to feel very welcome and had tastiest ice cream i've had in years: cherry and raspberry.
Sharon B . 2025-05-30
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Outstandong customer service. Extremely friendly, beautiful and cosy place to meet up with friends and enjoy a tasty treat. Highly recommended. We will come back again.
Susana G . 2025-05-28
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Absolute fantastic place - tea was great and the millionaires shortbread was amazing. Staff were so welcoming and friendly The crepes, waffles and ice cream all look fantastic too. We’ll definitely be going back to try them all.
Karen R . 2025-05-24
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Nice ice cream, but the staff ignore you until they are ready to serve you... i watched customers come in and stand there whilst the two assistants simply carried on. One had to ask ' are you going to serve us' and only then did they say ' I've got other orders to deal with'. Needs better customer service!
James B . 2025-05-24
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I believe we need to spoil ourselves sometimes and deserve a luxury treats…as often as possible…. One of the most delicious gelato I ever had, another one is in Harrods (counting calories and carbs and if I eat a desert it must be worth it)! Absolutely delightfully deliciously perfect: precise fully flavoured, sooo silky and creamy and absolutely fresh and crunchy waffle cone …. Worth every calorie! I had two… hazelnut and mango… And it is a lovely place to pop in, the atmosphere there was so friendly and welcoming and I was watching how people who works there communicate to each other: so relaxed, connected and involved, even though it was almost 5 pm Sunday evening… I thought what a lovely place to be after beautiful sunny seaside day! Thank you guys for making the day so special!
Oxana05 . 2025-05-14
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We were greeted with a warm welcome and a big smile from Grace. We had an amazing coffee - the best we had for a long time. Grace was so kind, offered us a lovely biscuit and when discussing ice creams offered us a taste of an amazing pistachio flavour one. The place was spotless and so welcoming and we will make it our destination for our next visit to Whitstable. Grace is a great ambassador for this establishment and made our day. Thank you for your service and for making us feel so welcome. 10/10*
Monica H . 2025-02-03
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Charming staff delicious tea and toast too. I had a latte & my other friend had a hot chocolate and my other pal had tea & toast. She loved the toast so much.
Vacation60536941984 . 2025-02-03
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We call in for drinks / ice cream very regularly. The quality is excellent. All the members of staff are very friendly, cheerful and accommodating (to everybody, but we vegans especially appreciate it!). If you are visiting Whitstable you must go to Morelli's. You will not be disappointed.
Whitstable resident . 2025-01-16
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Disappointed. The service was abysmal. After a lovely afternoon was so looking forward to visiting here and finishing a perfect day . Wouldn’t bother going back .wanted to eat in but ended up with takeaway as staff not interested in listening to requests. The ice cream was nice enough but expensive.
elaine d . 2024-11-02
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Charlie is great and runs a lovely cafe.The place is spotless,especially the toilets(this IS important)We prefer this branch to the Broadstairs one,very attractive, as is Charlie.He us charm,personified. Go there,you will not be disappointed, within an enchanting high street. Great experience,well done Charlie.
Pam Munday-Chanin . 2024-10-17
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Great tasting coffee, friendly staff. Loved the free biscuit too. Very relaxed atmosphere. Very clean. Amazing range of real ice cream
Luke W . 2024-10-07
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What a good place for a bite to eat in Whitstable after exploring the town - a great choice. I started with a delicious cheese crepe that had a generous filling as I fancied something savoury. The crepe itself was light, just as it should be. Being a Gelateria I couldn't leave without enjoying a gelato, also delicious and came beautifully presented in a lovely dish. And even better on a hot day, they had delightful outdoor area at the rear of the premises to sit, relax and enjoy their food and drink.
Frances C . 2024-09-05
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Wonderful knickerbocker glories as remembered from childhood treats, lovely service and welcoming our well behaved dog. Will definitely return to make new memories Thank you
ursula v . 2024-07-27
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Went to Morelli's today, love this place. The Ice Cream is just sooo delicious. I had 'Kilimanjaro Coffee' and 'Pistachio' flavour, just gorgeous, my wife had 'Pistachio' ice cream and a coffee drink which she says was great,.. she's very choosy when it comes to coffee. I would recommend Morelli's to everyone visiting Whitstable, go there, treat yourself. A&L
Andy W . 2024-07-21
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Very rarely would my mother or I indulge in a second cuppa coffee. But on this occasion Grace certainly did Morelli's proud. My oat milk Cappuccino was NOT bitter it was perfect and my mum expressed it was the best coffee she had had in a long time. Give it a go you will not be disappointed and such a cute place too❤️🙌🏽Thanks Grace
Lisa T . 2024-07-01
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My husband and I visited this lovely cafe for the first time yesterday, and have to say we were very impressed. We sat outside in the pretty, quirky courtyard area, as it was a warm sunny day. We had coffee and cake which was excellent, and the girl who served us ( sorry, forgot to ask her name) was so lovely and friendly. I would definitely recommend this place 👍.
Sheila W . 2024-06-25
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What a fabulous place right in the heart of Whitstable. Lovely little court yard garden. Dog friendly. Delicious gelato. Friendly staff. Great service. Can’t wait to go again & try more flavours
Tracy M . 2024-05-24
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We were passing through and had an ice cream. I had the dulce de leche and it was spot on. It was difficult to choose. I liked that they had specials and was very tempted but the orange. If i lived closer I would be back for it
Scenic788489 . 2024-02-12
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Popped in for an early ice cream and coffee, the best gingerbread latte I've had for a long time. Ice cream went down a treat for my daughter, served by the wonderful Grace, so happy and helpful, we popped back for a quick drink of water which Grace was quick to help with, thank you Grace!
Wander521442 . 2024-02-12
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Disappointing, ice cream sundaes for £14.95, absolutely mental prices for what they were! Coffees were tiny for the price, spoons were dirty, leant back and the whole back rest along the wall was complete unstable. Didn’t feel overly welcome. Had been looking forward to visiting but won’t be back, much better offerings available in Whitstable at much better prices. Such a shame.
Coastal02970897026 . 2023-12-31
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Very friendly staff (Grace). Was extra kind to my toddler bringing him a scoop of vanilla ice cream!
ELAINE M . 2023-10-20
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Amazing ice cream with a reasonable selection of flavours. Service was a tad slow young lad really wasn't coping with the volume and it wasn't that busy.
Hoppityskip . 2023-09-30
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Very professional staff especially grace very nice outside space nice decor convenient location nice town
Trail25767592505 . 2023-09-28
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I didn't realise this place sold more than just Ice Cream, as its whole marketing and "look & feel" is all about ice-cream. However I wandered in and asked if they served coffee and 5 minutes later I was sitting in a cool pebbled garden with pastel tables & chairs and a very nice coffee. The waitress was lovely - helpful and attentive. I will definitely go back....for coffee!
Michele S . 2023-09-18
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We love the Broadstairs shop so great to have a Morelli’s on our door step, ice cream is fantastic good Italian coffee - nice shot of espresso but the lovely manager made it really pleasant too- credit to the brand and the familia - people moan about cost ? Mr whippy ice cream van on the harbour is more expensive and where does he go to the toilet .. I’m just saying!
Steve M . 2023-09-08
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Beautiful ice cream, the best in Whitstable. Really helpful and friendly staff! The pistachio is to die for!
Debbie M . 2023-09-08
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Usually go to the gelato shop near the beach but thought we would try the new morelli’s shop …… charging extra per scoop for certain flavours !!!!! Shocking ! ……and before you defend yourselves Morellis with Pistachio paste is more expensive ….. you make your own gelato ..prices are more than everyone else’s .. do you really need to rip off people with an extra pound by calling them premium flavours and that’s all it says in the pan … a star with premium flavour on with no mention of extra cost! Until after you have your ice cream in your hand then they point to a little hand written piece of cardboard that says premium flavours extra !
Sukeyjampot . 2023-09-05
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Cracking Italian style ice cream and sorbet a stone’s throw from the sea front. Really helpful and friendly staff.
Rhyd L . 2023-08-17
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Great service and lovely staff. Sat outside in the courtyard and enjoyed some delicious gelato. Will definitely be back
Gabe H . 2023-08-16
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I love this place! the gelato is the best, lovely staff, gorgeous place and i found out today the gelato is made fresh every day!
jenny a . 2023-08-07
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Morelis has opened in Whitstable and it’s amazing! Lovely shop , lovely ice cream and coffees it’s the best!
gimmefaith . 2023-07-15
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My girlfriend reported that her ice cream was excellent, and she knows her ice creams!