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4.0

Based on 1.368 opinions finded in 1 websites

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Nº 309 in 546 in Lancaster

Nº 49 of 88 British in Lancaster

CUSTOMERS TALK ABOUT DISHES WITH..mustmeathamsausagescheeseturkeypotatoesvegetablesroastcookedladypaypuddingporkroundeggsold
Score

comment_iconOpinions

Not a pleasant dining experience. The vegetables were lukewarm, the chicken nuggets were incredible. No variation in the children’s menu, eg you could only have beans with the nuggets not with the sausage. Beans being a children’s favorite I find this a bit odd. Also we had to remind the staff that the children hadn’t been served their meal.

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Sylvia J . 2024-11-06

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Food was great, just what we needed after a busy day. We were very well looked after by Jacks. Nothing was too much trouble for her and it makes such a difference being served by someone who loves their job! Thank you.

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Elenahig15 . 2024-11-05

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excellent service by all staff kate was brilliant and food lovely and hot highly recommend toby all staff really friendly

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Natalie W . 2024-11-04

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First time we've tried a Toby Carvery having phoned earlier in the day to discuss coeliac/gluten free options. All the staff were extremely helpful and friendly and were quite reassuring about everything concerning Gluten Free items. The food was all excellent and exceptionally reasonable regarding price. Our waitress, Annalise (spelling ?), complimented the whole experience. Even the man serving the meat was very helpful regarding the GF content of everything on offer. Highly recommended and you will struggle to find anywhere comparable for value for money !

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John S. . 2024-11-04

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Amazing service from Jacks, lovely food! Really good value for money. We will be back! The meat and veg were all cooked perfectly.

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Emma L . 2024-11-03

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Me and my family went for a Sunday roast together and was served by Kate who was lovely and very efficient with her service. Really made us feel welcomed and helped us whenever we needed it :)

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Gracie G . 2024-09-09

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Sunday carvery lunch. Excellent, just what we needed. We were attended and looked after by Kate. Both the service and food were lovely. Good job, well done all.

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Chris B . 2024-09-09

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Lovely prompt service by Kate. The food was fresh and replenished constantly as it was a very busy Sunday. Great carvery

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littleunn . 2024-09-08

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Me and my girlfriend both enjoyed the only thing my girlfriend had to change her cup the breakfast wasn't hot the plates were dirty the fresh orange juice was very nice

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gary m . 2024-09-05

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Just wanted to say Thanks for a lovely time, our family of 4 had a beautiful roast and special praise to Louise who was so helpful and friendly, Will be back next week !

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simon m . 2024-09-02

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Came here for dinner with family and was greeted by Jack's happy face and energetic personality. Nothing was a bother and super helpful in taking our order and anything we needed. When dealing with the public the world defo needs more people like Jack's in it. Thank you for all your help. If we stayed closer we would definitely return after the great service.

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Donna S . 2024-07-10

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A group of 5 including a child, and we were looked after from the moment we walked in the door. Jacks couldn’t do enough for us. Even remembering my friends little girls name. She really is such an asset to the company.

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Samantha D . 2024-07-07

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I came down to morecambe from Carlisle today. And the minute I walked in I was greeted in a nice manner. I sat in the bar area waiting on my son to come in. Once had he had come in we ordered with leanne and from that moment on the service from Leanne was brilliant. We waited for our food to come out the kitchen was no longer than 8 mins we waited. Leanne was brilliant with my son, interacting with him by talking to him and asking him questions. Which he enjoys. Leanne went above and beyond for us by noticing that my son had spilled salt and I mean mountain full of salt on his chicken nuggets that had barely been touched. She asked me if she could plate him another chicken nuggets but unfortunately I knew he wouldn’t have eaten it anyway. So instead she brung out a child’s ice cream for him. Which I thought was very generous. All round the service was incredible. Well done Leanne.

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Aaron H . 2024-07-03

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The best service I have received at a Toby carvery and I’ve been to many! Louise and Kate, who welcomed us in and served us were just absolutely fantastic, real service with a smile and both go above and beyond to make you feel happy and comfortable, just an absolute pleasure, the pair of them, it’s almost unusual to receive such, happy, polite service in this day and age but these guys really just go above and beyond! The man of the hour at Toby Morecambe is without a doubt, Jay, at the carvery counter! What an absolutely great bloke, really happy and go lucky, optimistic and just a pleasure to deal with, he made us laugh and his treatment of customers is second to none, I would say within any service industry! Just a fantastic fella! The service at Tony Morecambe was surprising in the best possible way. We’re a few miles away from Morecambe and actually have closer venues but we will be travelling the extra few miles for the brilliant service we received. Toby should be very proud of their guys in the Morecambe branch! Your guys just made 4 new customers for life. 11/10! - If you’re reading this, thank you Jay, Louise and Kate! Never change please!

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Graham . 2024-06-29

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As before the food was excellent and service the same by everyone especially Leanne who served up twice this week. Very pleasant afternoons .

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Karen N . 2024-06-24

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Had our family easter sunday dinner here and it was all lovely! The staff were great, and Jacks our server went above and beyond for us!

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Brad H . 2024-04-01

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AVOID- Overcharged and very disappointed We used the groupon deal £29.99 for two adults and two children. We were charged £1.50 per person extra due to it being a bank holiday - without being informed first. We showed our code and deal to two members of staff before sitting down. No one informed us that there would be an extra charge. Front of house staff do not understand the prices. We had to query the bill - they had to ask their manager twice. Who then explained that the extra charge was due to it being a back holiday and the extra charge being perfectly permissible in their terms and conditions. If the terms and conditions are applicable - why do none of the front of staff team know about them? If they can’t see them, the customers can’t. There’s also no price listed for their bottomless soft drinks - again no transparency. Why don’t you want to be clear on the prices? If we never they’d lump an extra charge on top. We wouldn’t have booked. In any case we certainly shall not be visiting again. Avoid and go to the Farmhouse Inns. It tastes better and you won’t be ripped off when the mystery bill arrives.

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JadeC1493 . 2024-03-29

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Jacks was brilliant, always friendly and accommodating. She is great with all the diners and food was very good. Busy tonight as well! Thanks to Jacks and the team! (Sorry for sitting in the closed area!) 🫣

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JohnB13161 . 2024-03-27

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Jacks is the best absolutely amazing service, makes us all laugh without fail nothings too much trouble makes everything possible even a flake in your beer 🍺

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Melanie H . 2024-03-25

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Had great service from Kate. Carvery was lovely, very tasty and quick service. All the staff were so friendly Thank you!

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Kathryn P . 2024-03-23

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We had a lovely time on the 18th March. Great food and service. Special thanks to Jacks for their welcome and chat. Hope to be in for breakfast tomorrow before we head up north.

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Pauline D . 2024-03-21

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This is our local Toby, the food is good. But special shout out to Jacks, every company, restaurant, business should have a Jacks! Customer services skills were brilliant and I could tell she was a beautiful soul as well. She was fun and engaging, Just an all round good egg! Thank you 😊 #honeycombelovers 🤣

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babalicious130 . 2024-03-20

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Came to our local Toby for a classic carvery as we have done many a times before. Usually hungover on a weekend day time lol. However, today we had the pleasure of being served by Jacks who made the experience me and my partner had a truly stand out and more memorable one than the rest. Would like to say a massive Thankyou to yourself and your excellent service. You truly are a credit to the team and the brand. Thankyou again.

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Highlifelover . 2024-03-20

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The restaurant is lovely and clean, the food is good and the staff are warm and friendly. The service from Jacks was amazing. We will be back.

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36Debbie . 2024-03-19

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Jacks was very lovely and very welcoming she made the birthday extra special!! Employee of the month ! Also the mash was unreal.

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Eve H . 2024-03-18

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Jacks was our server and the service was above and beyond. She was always there when we needed any help and was warm and inviting. Food was lovely and had a good time. Would highly recommend. Thankyou Jacks!

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C1888DMlouiset . 2024-03-18

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Excellent fast service from Jacks our server, great sense of humor and mad as a box of frogs.... Would recommend to anyone

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Neil H . 2024-03-17

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Jacks was delightful. she was so attentive and even helped us get the £6 carvery discount when we were struggling. door was delicious too.

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L A . 2024-03-14

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Great food for a very reasonable price and of course you have the option to go back for more. Staff were lovely and very helpful. Big shoutout to Jacks who served us, she was super friendly, very welcoming and made our experience even better :)

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meleem4 . 2024-03-13

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The guy who seated us (Mel) and the guy cutting the meat, made me feel slightly uncomfortable. The guy cutting the meat was also rude to my friend for no reason! HOWEVER Our server Jacks, was so lovely, we had amazing banter and a general fantastic experience with them!!! Made us feel comfortable and looked after!! Amazing sense of humour and was the perfect balance of letting us eat and have fun, but also coming over to make sure we are okay. JACKS NEEDS A PAY RISE ABSOLUTE LOVE Made the whole experience 100times better. I would come back, just to see Jacks! (From the Sugar Babes)

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georgia m . 2024-03-13

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Jacks served us. She was absolutely fantastic from start to finish. She was a very insightful, considerate, and courteous host. We love her. We look forward to getting served by her again when are come to the Toby Carvery. Talk about exceptional service. She made...

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Connector32468226149 . 2024-03-07

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Excellent food as always. The roast potatoes are to die for and the kids loved the refillable drinks. Jacks, our waitress, took complete care of us and treated us like friends. We'll definitely be coming back. Thank you

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Sarah H . 2024-03-03

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Went to Toby carvery with the family for tea and our waitress Kate was so helpful and professional could not do enough for us.

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gazz p . 2024-02-26

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A great carvery meal enhanced by the excellent and very happy service of Jacks. The meat platter was tasty and I’ve never had such a huge Yorkshire pudding. Veggies were varied and gravy delicious.

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Andrew G . 2024-02-26

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There were 6 of us, three with dietary issues, Jacks was great, she was friendly, cheerful and wasn’t fazed at all with the issues we had. She had a great sense of humour. Despite how busy she was at times nothing was too much trouble....

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Shs16051923 . 2024-02-26

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Excellent meal tonight made even more of a pleasure by our server Jack's. Very pleasant and helpful explaining the menus and advising us. Will definitely return. Great experience. Vanessa and Paul

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vanessa f . 2024-02-22

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Lovely pleasant service. The food was all fresh and tasted great. Jacks was even helpful enough to ensure my little girl's dessert was to her liking (fussy girl🙄) by making it herself. Thank you

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littleunn . 2024-02-22

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We had a lovely evening for my husband’s birthday meal. Jacks was our server and she was so lovely! She was very helpful and a really nice person. She definitely made our experience great this evening! Thanks Jacks we’ll no doubt be back soon! xx

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Terri D . 2024-02-21

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Brilliant as always! Jacks was very attentive and made sure our every need was tended to despite the restaurant being busy. Our teenage son commented that both Jacks and the server on the carvery where very charismatic, which he liked. Lovely food, great value for...

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andreamZ9279DM . 2024-02-17

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We visited Toby carvery morcambe for son dinner. Jacks is a beautiful soul, great customer service. This is ONLY for JACKS!!!🤙🏼

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Reece A . 2024-02-17

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Once again an excellent visit. Really good value with the "Kids eat for £1" offer. Our Server, Jacks, went over and above expectations and took the time to make it a very friendly experience. Definitely recommend.

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jacktaylor5 . 2024-02-16

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Amazing service Kate is lovely everytime we come in, makes the dinner 10x better, food is great everytime no complaints

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daisy t . 2024-02-14

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Service was the best we have received for some time. Very professional. Would return again for the the service food wasgood also.

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MikeD2243LG . 2024-02-13

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Carvery was good, and reasonably priced. Kate looked after us brilliantly, was very quick and attentive. Would return.

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mcguinnessmrryanm . 2024-02-11

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I really enjoyed my roast dinner tonight Jacks was a brilliant waiter so light, bubbly and happy I hope to see you again soon take care, Gurpreet

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Gurpreet M . 2024-02-11

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Lovely food and great service. Got served by Kate and she was lovely and would definitely recommend. Very big portions for what you pay, definitely worth it.

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123milliek . 2024-02-11

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We came as a big group as a uni society and reece was behind the bar so took orders for 20 of us with no trouble at all and was really polite and helpful. All the staff were nice and we all had a good...

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Relax20534628487 . 2024-02-09

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I booked for a group of 20 of us to come for a carvery. The staff were so lovely and Reece was excellent with getting us all sorted at the start. The food was fantastic especially with a student discount. Really reccommend!

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bryonyk68 . 2024-02-09

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Amazing staff are very welcoming and supportive over elderly people who can’t go get there food and jacks was great company 😊

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Izzy A . 2024-02-09

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The food was really goos and the price was good! Reece helped us order and he was very nice and patient with every single one of us!

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906itzelf . 2024-02-09

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Hi jacks its nikki we all got home safe and sound thankyou, and thankyou for all your help and waiting on for us, even tho the food was lovely the best part of the evening was you, we all enjoy your company your such a...

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Nikki W . 2024-02-08

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Homemade Yorkshire puddings, carvery meats & more veg than you can shake a stick at. Jacks was very attentive, with a ready smile & made us aware of the special offers available for desserts!

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Clare R . 2024-02-08

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Checked out the breakfast menu on line which suited my taste buds. I specifically asked the server on arrival if they did poached eggs, to which he replied “no” but I could have scrambled or fried eggs. I was happy with scrambled as I don’t...

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H2647RZmariaa . 2024-02-07

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Last minute birthday dinner. Lovely, friendly service by Kate. Food delicious too. All our party were satisfied with the quality.

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dawn h h . 2024-02-07

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The food was amazing and very fresh. Best roast I’ve had in a while. All the staff were friendly and welcoming, especially Katie who waited on our table. She was very smiley and gave us some advice on what was good.

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Ellis P . 2024-02-07

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The food and service was amazing. We had a table of 6 and we were served by Kate who was very attentive and friendly. We came for our friends birthday and had a great time, would definitely come again

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965nellh . 2024-02-07

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Leanne was fabulous with us! Gave us the real 5* treatment! Proper lovely person! Would visit again just for this reason :)

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Tiredamy . 2024-02-04

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Amazing food. Jacks the waitress was great with the child. 10/10 . Clean and tidy. Good vibes. Definitely recommend for teatime and breakfast

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David R . 2024-01-31

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The food was awful. Wanted beef but decided against as it looked fatty and sinewy, opted for the gammom which was cold. The Yorkshire puddings were rubbery. The veg was overcooked and cold. The mash I didn't even attempt. The table for six was by...

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Sherpa25439719441 . 2024-01-31

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Easy booking on line via the App but occasionally can be a little clunky. Quickly shown to table and drinks ordered. Now on to the carvery. Succulent meats and large range of veg to pick from. Gravy and the condiments really make this meal, cranberry,...

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KevinW414 . 2024-01-31

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We attended Boxing Day at Toby Carvery, our experience wasn’t off to a good start because even though we’d pre-ordered all our meals, we arrived to be told they’d run out of a lot. However! Our server Jax was absolutely phenomenal! She tried really hard...

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MochaLatte20 . 2024-01-31

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We had the carvery here the food was hot plentiful and tasty the staff were terrific and helpful even though it was very busy nothing was to much trouble. And the price was great value for money we will definitely return

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Maurice P . 2024-01-27

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Brilliant carvery as usual, excellent customer service from Kate! Only let down was both my 1st and 2nd dessert choices were unavailable. Cookie dough sponge is quite dry and hard. But all left with full bellys and will be returning

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dolphinsidebewb . 2024-01-17

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Amazing carvery, brilliant staff! Shirley saw to it that we where treated like kings. All left full and happy!

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Global33629828442 . 2024-01-13

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What a lovely experience Toby's was this evening. We got seated by a lovely gentleman I didn't get his name, but he did his absolutely best to find us a seat even though I hadn't booked. We were then looked after by Jacks who took...

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Naomi C . 2024-01-10

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We went as a family of 9 to celebrate our Daughters Birthday, food was great , great value for money but what must be mentioned is the excellent customer service by Jackson , she was outstanding and we had the best service and experience that...

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Tyrelady28 . 2024-01-08

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Discusting place Everything dirty, tables, glasses with lipstick stains, Cold food, stingy on meat portions. Drink machines are always out of gas. Clumsy staff and not interested.

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travellinggirlie03 . 2024-01-05

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Good food at a bargain price, we were able to make use of the 'Kids eat for £1' offer. We left feeling full! Our server, Jacks, was brilliant, really helpful and attentive, nothing was too much trouble.

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Jenni H . 2024-01-05

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The food is excellent, and the staff are very friendly one of the best, Toby Carvery, I’ve been to and I’ve been to a lot will go back again

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mjl1471 . 2024-01-04

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Ordered breakfast online, and honestly astounded that the food even came out of a food establishment, served like you would feed your dog, almost definitely the day before food. Never again will I be ordering or going anywhere near, absolutely vile

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xoxo197 . 2024-01-01

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Jacks was our server today - we went for Boxing Day and jacks was extremely helpful and very kind. The food was lovely - 10/10 experience.

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Lauryn M . 2023-12-26

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Went for a meal on Christmas Eve and member of staff Jacks was incredible, offered brilliant service to us and every table around us :)

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Lucy S . 2023-12-24

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Absolutely dreadful service.... staff couldn't care less. Tiny scrap of meat (fatty) offered at carvery when we eventually got someone to serve us. Very untidy presentation of vegetables thrown everywhere. Couldn't get anyone to take our bill payment. Never again. Awful

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judith041947 . 2023-12-22

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We were seated quickly during a busy time when we hadn’t booked and were looked after politely and well by the waiting staff. The chef carving the meat was chatty, friendly and funny. As always, the food is great! The beef and gammon were delicious,...

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FantomKen . 2023-12-17

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We came as a large group of 16 on a Wednesday evening to celebrate the end of the uni term and had a lovely time!! I booked ahead and paid a deposit which secured our table. Michelle was an absolutely fantastic waitress, she was friendly,...

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Georgia P . 2023-12-14

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walked into property and was not even greeted , after standing by the booking in desk the server eventually looked up and smiled no words.... asked for table for 2 and was taken over to a table .... ordered carvery and when went back to the table found the food lukewarm veg quite tasteless do not think i would revisit unless the food was piping and the veg was tasteful

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Suzanne T . 2023-12-12

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Food was nice. They were not very organised and the gravy was very lumpy. Whoever made it needs to learn how to keep the lumps out

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Susan L . 2023-12-08

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Fab service from Jacks as always! Made our carvery all the better! Managed to sort out our student discounts with ease - will be coming back 😊

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alice20002 . 2023-12-01

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Came here for dinner with my friends amazing food, we had jacks as our server and she made the experience better

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Naomi F . 2023-11-27

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Amazing service from Jacks, funny, and food was good too 🫶 if you’re looking for a good place to go with friends this is it, if you gets jacks as your server it’s just a bonus

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Jodie J . 2023-11-27

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We visited when it was the 50% off promo. It was very busy but the food was good. We were looked after by Jacks & Kate who were both excellent, especially Jacks who was great with our little boy and always had a smile on...

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Carly S . 2023-11-22

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We went whilst the 50% off offer was on, it was absolutely heaving but the food was superb as always! With it being busy we waited a while for our drinks, there was one waitress in particular who was outstanding. It was Jacks. She’s such...

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Cara B . 2023-11-21

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lovely food lovely service special thanks to kate the roast was divine would come again for another friendsgiving

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Thea E . 2023-11-21

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Good wholesome food and excellent service provided by friendly Shirl. Thank you. The carvery offers a good selection of freshly cooked food and is good value.

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fraserd_12 . 2023-11-20

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Jacks went out of her way to make us welcome and accommodate us, we had a laugh and all round good night which was made better by the service! 💕💕

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Culture36277772518 . 2023-11-20

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Jacks was our waitress for the night she was very friendly with an excellent service, also very accommodating! Great food

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Katherine L . 2023-11-20

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Great food, really good value for money and really good hospitality especially Jacks she was very accommodating. Can’t wait for my next visit.

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Hannah H . 2023-11-20

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Came here for a carvery with a friend and the bar staff Kate was very welcoming and friendly with helping us about the Christmas menu and the food was amazing as usual can’t fault this place or the staff 5/5

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James C . 2023-11-17

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Came to carvery today with my mate and the food was absolutely amazing also when being served Kate was an absolute legend so helpful and so kind made us feel so welcome.

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Odyssey58973896025 . 2023-11-17

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Had a brilliant experience was over for a weekend food was amazing bar staff brilliant and all round good service

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Renny P . 2023-11-11

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Food not as good as it used to be. Feel like it's gone down hill. Meat fatty and potatoes not crispy. The carver was also extremely rude and didn't look happy. Also had to que a long time. Just wasn't worth it.

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Amy F . 2023-11-05

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Excellent carvery, we go regularly and are never disappointed! Friendly service & a great selection of food, the gravy is amazing!!

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Ellie0604 . 2023-11-04

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Had a fab carvery. All cooked to perfection. Great table service from a lovely lady named Kate. Thanks Kate x

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tinafr0g . 2023-10-31

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Excellent service Jack's was our waitress and was brilliant. Lovely fresh produce, I've been going for many years and not once have I been disappointed

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Vacation31304958501 . 2023-10-31

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We were served by a lovely lady called Jacks who was incredibly helpful & friendly. Our food was lovely, tasty & plentiful.

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Kelly F . 2023-10-31

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Feeling hungry , if you fancy a tasty carvery dinner,dont go here. Mashed potato was slop and tasteless,as were the seasonal vegetables and Toby's famous gravy was the icing on the cake,it was awful.

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Mara M . 2023-10-31

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We had a server called Jacks who was an absolute scream. Made us feel really welcome and looked after us. Will deffo be wanting to be served by Jacks again next time!!!!

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Adam H . 2023-10-31

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Lovely service by Jacks, made the experience enjoyable and was apologetic about the wait. Would defo come again. Lovely food and good atmosphere

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Erin R . 2023-10-29

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Great visit to Toby today with my family. Jacks our waitress was fantastic 💯. she made us feel welcome and had us all laughing 🤣. I have coeliac disease so Jacks went through everything thoroughly so I knew what was safe to eat which was...

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Gill H . 2023-10-29

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We went to have a lovely Sunday dinner before heading home. Tony's Morecambe did not disappoint! The food was beautiful, all fresh and tasty, and the staff member, Jacks, was so lovely and welcoming! She was super friendly, made us feel valued, and she made...

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slc1603 . 2023-10-29

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location-icon255 Lancaster Road
British
outdoor_seating_208021takeaway_208021delivery_208021

Over priced...need oil change. Greasy.