The Canal Turn in Lancaster

This business is permanently closed.

The Canal Turn is closed, permanently at the moment. Shame….but wish the website was up-to-date. Never mind, a local pointed us in the direction of The Junction, at The Royal Station Hotel. So, far, it’s good.

I was recently asked to leave the pub by the manager (?) and I was very uncomfortable with the situation. He yelled at me and I feared that he would take my shoes if I went back inside. I'm not sure what I did wrong but I don't want to risk going back in there and being yelled at again. I would not recommend this pub to anyone as it appears the manager has a temper and is not professional.

Customer service was brilliant, Jordan went above and beyond

Came in for a drink and did want food but heard the chef calling the young call names in the kitchen. Not very nice to be speaking to staff like that. Won't be back again if that's how the staff are spoken too.

We used the Canal Turn for a pub lunch after a walk and they did us proud. 14 of us enjoyed a varied menu choice which was served hot at the same time. Staff were friendly and helpful Everyone was happy with their meals and I would thoroughly recommend the Canal Turn as a place to eat. Super location too!! Warrington HF Rambling Club

Went at lunchtime. Very plain food. Most of the menu was unavailable.

Called in for food but did not stay. Live Act on a female singer. Volume was unbearable to the point you could not communicate with bar staff. Can't comment on the food. Woukd we go back no

Recently visited this pub. I was greeted by a friendly member of the kitchen staff who looked clean and she was very friendly. She said hello and told us to grab a seat. She said she’d just joined the team so we were feeling apprehensive - anyways she most definitely proved us wrong. We ordered and the food was fantastic, tasty, well presented, lovely and great value for money. Me and my friend left feeling totally satisfied. We will definitely return due to the quality of the food and the kindness from that lovely girl. Many thanks!

Very disappointed, had heard good things about the Canal Turn , but those were from the past . We went later on a Sunday afternoon so some things on the menu were unavailable, this is understandable but to run out of chips when most things on the menu were ( or could be ) accompanied by chips seems to be bad planning . The two young ladies running front of house were very friendly and helpfull but kitchen staff seemed to give the impression they would rather not be there . Someone went for frozen chips so food became available . When it came my gammon steak was fine but the chips were only just cooked , another minute or so to crisp them would have helped . A very disappointing visit , we will not be returning in the near future there are plenty of other places in the area

My husband, son & I visited the Canal Turn for an evening meal after it was recommended to us by a family member. We regularly stay at a caravan site nearby & like to visit Carnforth town centre so the pub was very handy. The ambience, service & food were all fantastic. We would like to return for lunch during the day another time so we can see the gorgeous canal view by the side of the pub. I imagine it’s wonderful during the summer with the back doors open & that lovely view. We chatted to the local regulars in the pub as well as the staff, everyone was very friendly & welcoming. We will definitely go back!

Took the family out for a meal for my daughters birthday. The food was terrible, arrived cold and undercooked. Could hear the locals discussing how the pub had deteriorated since the new owners had taken over and how current staff hadn’t even been paid. Thus being said the young lad behind the bar was friendly and couldn’t be anymore apologetic for our food.

Friendly young staff who worked very hard to make things work. Nice pizza too

Great location next to the Canal

Waitress didn't have a clue, needed to cover massive love bite on neck

No food available as kitchens are closed!!!!

Very enjoyable. Nice location. Excellent service. Reasonable choice on the menu. Would be happy to revisit.

Couldn't believe that the staff didn't know any prices. I had to read them off the menu....definite training issue here.

Great location, very friendly staff. No real ale, beer choice very limited .

Been before, I only ordered drinks, lipstick still on a glass, and coffee wasn't very hot, great service though, and would go again, I think it was just one of those things. So I think a 4 star rating is fair

Lovely pub and amazing customer service, will definitely be back

Called for much after a walk down the canal my son is autistic and only eats chicken nuggets the did him a larger portion as he’s an adult The sun was shining so we sat outside The staff were really kind and helpful will defiantly call again

Didn't eat so can't score, loved the location ☺️

Have been the canal turn many times and always enjoyed lovely food . We were aware it had been taken over as we visited in June and the menu was limited but still very nice food .we visited again today and the menu was more varied and myself and my husband both had the Philly cheese steak and was absolutely beautiful . Staff were very friendly and helpful and made a big effort to make us and our puppy feel welcome ..will definitely be going back again

Service was poor, one person serving behind the bar, and she had no idea how much anything on the menu was, the other was having nothing to do with drinks service by the looks of it....but of an attitude too. Service was, therefore, slow, and it wasn't even busy. You are seriously going to need to up your game.

After visiting today having not been for 12 months it was clear that something had changed, know now from the reviews. It was our first choice for lunch as previous visits the food has been outstanding with a welcoming atmosphere. Today was nothing like previous visits , walking through the door we picked up a menu which was all mixed together and not clear . One sheet of printed paper in a A4 double folder … still not aware that things had changed we picked our meals , noticing that previous dishes were missing. We both picked our meals and both went for the philli cheese steak with CHIPS , onion rings , mushroom and tomato. While ordering food we ordered drinks too , took 5 minutes for the bartender to get the drinks right with out constantly being asked what I had asked for, not filling us with confidence. The man was however very pleasant and polite. While waiting the bartender came over with utensils, no steak knife . Then the meal came out …. To say it was not what we expected was an understatement. The CHIPS were French fries not chips that had been advertised, adding to that they were the cheapest, nastiest and coldest fries we have ever been served. The onion rings were literally just grease and fell straight apart, tomato not cooked and the mushroom…. Could have took someone’s teeth out . The steak would be embarrassed to actually call it that never mind serve it. It was tasteless and like rubber … wearing flip flops sandals myself I would have tasted better eating my own shoe ! Was nothing like philli cheese . If not already paid there would be no chance of paying for the meal , we couldn’t even finish it because it was that horrendous. The bartender did come and check that the meal was ok but after hearing the chef belittling him we were not putting him in a position of confrontation. Also we heard it was his last day too as inappropriate conversation where being had for everyone to hear. Will definitely not be going back and really hopes it improves for their benefit because I would be embarrassed to call myself a chef serving the food and for my behaviour in-front of customers.

Went here today, Sunday of a bank holiday weekend. Ordered glass of wine and was given it in a gin glass. Asked if there were any wine glasses and then I was handed one. Asked for the menu but was told food stopped 20 minutes ago as they had pretty much ran out of everything. Goodness knows what they will do if they have ANY customers on bank holiday Monday. Pub locked up completely at 9pm. What is going on in Carnforth. Pretty grim place if you want a meal on a bank holiday weekend. Will definitely not go again.

Had heard the Canal Turn had re opened so thought we would give it a try, sorry to say we won't be returning. Food was not nice it was greasy and the thin "chips" were nearly cold and over cooked. Not a patch on previous owner. Sorry but can only tell as we find. The Lady behind the bar was very pleasant tho, smiled etc 5 out of 5 for her. Menu to me is slightly odd... Gammon sandwich with apple sauce . I know you can't please everyone but......

It used to be great, but gone downhill

Very disappointed i have always loved the place downward spiral sorry to say 😢

Came in for lunch and to be honest it was quite disappointing, bread was stale on both dishes

I came here a few years ago and gave it a 5 star rating, my god has it changed and not for the better, The empty car park should of been the 1st red flag. On entering the establishment my first sight was that of a girl standing looking like she didnt know were she was or what her job was. The person behind the bar either didnt speak english or communicated what i can only describe as grunts and mumbles. The welcoming atmosphere has completely gone, i ordered off a very limited menu. 1 steak and kidney pie and 1 steak and gravy pie, the girl i first mentioned came out after only 5 minutes. from the time it took her to leave the kitchen to arrive at our table she forgot which pie was which and guessed, and yes she guessed wrong, the pub has got so much potential the location is amazing right on the canal side and they could make a fortune if the service was more welcoming and there was more variety of food, i mean a streak or a mixed grill would be a start, if there was 12 people there that was it, its the summer holidays in a seaside town this place should be packed. I will not be returning.

Stopped off on our walk, great location lovely staff and nice choice of beer and lagers.

As soon as I checked the reviews after visiting, I knew it must have changed owners since the positive reviews received over the years. It's a fantastic location which could be, and clearly has in the past been, so much better. Food was very poor and unappetising. The place in general was quite tired. It didn't feel like the owner / management really wanted to invest any time or effort into the business and just wanted to rely on the fact that it's a great location. Such a shame but hopefully there'll be another change in management in the near future as I can't imagine it lasting as is.

Won’t be rushing back! Beautiful setting, but overall disappointing! Manager(?) very abrupt and not very welcoming….. talked down a lot to the bar staff making uncomfortable atmosphere….. dogs welcome, but NOT dog friendly, kept telling our small well behaved dog to stay under the table, no offer of water bowl! Very rowdy customers at bar using bad language and speaking on speaker phone, no respect or told by management to tone it down! Food was ok, nothing fancy in choice or presentation ……. All specials/dessert boards empty resulting in asking the young chap what was on offer when clearing our table and the Manager ‘overhearing’ and shouting choices from behind bar! Customers were struggling to get to the bar to order as separate ordering space was unmanned! Won’t to back!

This could and should be a really good pub, brilliant location right on canal service slow, place smelled and appeared unkempt, disappointed.

I had scampi and chips and the hubby had 3 large fish fingers chips and beans.The food was hot, presented nice and tasted good,the staff was friendly and they also welcome dogs if your a dog owner. Right on the canal where you can feed the ducks afterwards.

Lovely place to watch the house boats pass bye enjoying a drink with great food. Very dog friendly.

Service was slow to get served and receive food ordered. Food was nice when it arrived though and staff friendly

Visited for a meal yesterday evening. Food was very good and well served. Would visit again.

There was a minimalist menu but when visiting we did not order as the tables set aside for eating were that dirty my arm was sticking to the table. I spoke to kitchen staff who seamed very nonchalant and unkempt which helped with our decision not to eat there.

Lovely little pub. The view next to the canal is a big attraction. Food is a good standard, nothing mind-blowing and quick and easy. Food prices are good. Excellent for a chilled stop off for lunch or some hearty food.

We got a lovely friendly welcome when we arrived for lunch. I ordered the gammon and my wife ordered the scampy. My gammon was cooked to perfection and came with chips,egg and salsa pineapple (yummy) My wife said her scampi was excellent. We finished off with a jam sponge and custard which was to 'die for' 😍 The nice lady that served us was very friendly and good at her job as were all the staff. We sat in a window seat with a beautiful view of the canal. Summary : Excellent Will we return : Yes Well done to all the staff.

We visited this pub just after lockdown a lovely pub with great atmosphere and good food. What a change a couple of years make, no one in there apart from a family with young children who were all playing with phones at full volume with different things playing on each, the language from their parents and bar staff had a lot to be desired. We were hoping for a nice meal, we had one drink and left and won't be returning

Called in and ordered a drink and couldn’t wait to get out. The place smells like it’s not been cleaned since the 1980’s. The ladies toilets had loose seats in every cubicle and no toilet roll (although one cubicle had 3 empty rolls!) The manager should be ashamed of themselves. The drinks were more expensive than most places too just to add insult to injury.

This pub is situated in a stunning canal side setting. There is a car park and ample outside seating for a sunny afternoon. It has recently changed management and it is evident they are making a go of it and I wish them every success. The food - I had scampi fries and side salad, classic pub grub.and a good size portion. The side salad was iceberg lettuce 1 cherry tomato and a couple of slices of pepper. I would have rather some mixed salad leaves. My partner had canal club ciabatta which was like a spicy chicken mayo with bacon and tomato. He assures me it tasted better than it looked. (Vomit on a bun) ha The fries were nice but some would say overdone. They were dark golden and crispy I personally liked them. My only slight niggles were the choice of coffee advertised wasn't on offer and we had filter which was cold and was warmed in the microwave. My other no no was the table was sticky :/ and at one point over the coffee we nearly cancelled our order but continued in support of the small local business. It sounds as if I didn't enjoy it. I did ,.it was basic and because I'm not posh by any stretch I overlooked the niggles as I want this local pub to survive. The venue itself is beautiful and it has only been open a few weeks and I'm sure they will thrive and will be able to reinvest some profits on improving the menu. If you are looking for beautiful food near Carnforth then the Longlands is the place to go. The goats cheese and walnut salad was divine.

Previously a fantastic pub in a great location by the side of the canal. What was a well cared for pub has become run down and tired. On a Saturday afternoon there were very few people with bar staff clearly not a clue what they...

Great Sunday dinner will be back soon 😋

Nicht zu empfehlen. Das Essen schmeckt nicht besonders, die Portionen sind klein. Die Tische und der Fußboden sind nicht richtig gereinigt und kleben. Der Wirt hat uns um 10 Pfund betrügen wollen. Die Aussicht auf den Kanal ist hübsch.

Really friendly pub, good value with nice staff. We arrived drenched and there first priority was helping us find somewhere to dry our coats. We’ll be back again

We started with my wife ordering a glass of Sauvignon blanc, she repeated the order three times and we found she had been served a Chardonnay. I ordered two different pints, Timothy Taylor's Bolt and Black sheep bitter. Both were the two worst pints I have ever drunk. Both were lifeless. Now the food. My wife had a stock standard Scampi, chips and salad. Nice portion sizes and nice and hot. I ordered a Cumberland sausage pie, which was obviously left over from lunch and had been microwaved to an inch of its life. The pastry was so hard it was inedible. This was replaced with the meat and potatoe pie. The filling was bland and the pastry uncooked in places. We have generally found pubs close to the canal of a high standard, food and drink wise, the canal turn failed on both fronts. Would I go back. No, No, No.

Called in for food and drink saturday evening. There was an artist on noise level was off the scale, to the point I could not hear the bar staff. Unacceptable for a small bar. Did not stay took our custom else where. How the pub...

very poor service seemed no one knew what they were doing asked for another drink waited about 10 mins asked for a new fork as well as id droped mine on the floor and once again sat waiting for 5 mins the food was pretty poor to would have rather got some food from the local tesco there and cooked something my self

Well we thought we would have a bit of lunch whilst out walking our dog, firstly there were no main courses available, and even the staff didn't know why that was the case, so we had a burger each from the light bite menu, and a portion of fries, I asked if the onion rings were home made, the lady checked for me and said they were not available today as they had no batter, wow Tesco is across the road, you only need some flour onions and beer, and you've got the beer it's a pub!!! The food when it arrived was very average, burgers poor quality and fries nearly burnt, and tasted a bit bitter, so we left nearly all of it, we drank up and continued on our walk. Staff are lovely and the beer was good but we won't be eating there again any time soon, it's a real shame as it only just reopened recently, hopefully they can get it sorted and get some positive feedback soon 👍

Went to Canal Turn whilst on holiday last June and the food was amazing, visited again on Monday after checking on line to find out the opening times only to find it closed. Two cyclist was sat at a table outside and they said they...

Over-expensive and lacking in atmosphere

The place has really lost its atmosphere and appeal have had a couple of disappointing visits but gave it one more go today the staff looked like they didn’t want to be there , the garden area was unkept and broken tables round it and...

Nice location. Specialy when the weather is good

After reading online reviews we called in looking for some lunch. We were handed the saddest looking lunch menu, staff didn't seem that interested. Left before ordering.

Came today and had some food and drinks, dog friendly! We felt very welcome and the food was lovely, very reasonably priced!

Lovely food at cheap prices, with new family taken over I hope they are successful with their new venture :)

Great canalside location, lots of outside seating, decent food and good range of beers. Had the Sunday lunch, really good value, nice conservatory with canalside views.

Been waiting for it to reopen as it was such a lovely friendly pub- unfortunately it just isn’t the same - I was asked can I have my Prosecco in a sherry glass as she couldn’t reach Prosecco glass, no I can’t I want a...

Been in this pub twice since reopening! New to the area but the staff are amazing and always on hand to help out! They can’t do enough for you! Great seating area inside and out and so many friendly faces. Supervisor Jordan was both professional and attentive and in control of His staff ! Must visit! Billy stott

worst and most expensive pub we have come across on our week in the area, called in for a drink, cost an arm and a leg, no prices displayed is this even legal?.? area outside ‘scruffy’ thank goodness we won’t be back!

Lovely canal side pub, unfortunately not doing food. £11 for 2 pints of lager so pricey. Staff nice though.

Can’t review the food or venue as when we walked through the door we were rudely told “ we’re closing”. This was at 18:55 on a Friday, when the sign outside and website states it should be open until late. The staff were rude with...

Great pub and friendly staff, glad to see the new ownership creating a success 👍🏼

Went from Tewitfield Marina on our boat only to arrive at 12.30pm on the Sunday of a bank holiday weekend (Kings Coronation) to find that it was not open. Big disappointment! What’s going on?

The landlords not long moved in and suffering because of this. Sunday carvery is not bookable although we made a booking only to be told they don't take bookings & only carvery on offer. Luckily there were tables for lunch available & the carvery was delicious. So luckily for us a win win but it could have been a disaster if the weather had turned hot!

The most unpleasant meal I’ve ever had. Staff were nice, drinks fine, but food was inedible and took so long to come out.

Nice area,but pub/food prices to high an not enough..

No white wine, no lasagne, no fish.. Waste of time going in..I was amazed to find find it open, so not surprised when everything was off the menu.. Shame such a great place has come to this..

Lovely place for a.pint in the sunshine,next to the canal

Where to start. 3 draft beers were off as they had run out. Waitress broke off serving us to catch the landlord about an issue, the chef was also unhappy - all conversations in front of customers whilst waiting to be served. Ordered a bottle...

Easter Sunday, stopped here for a drink, my husband order us a Carvery. The meat was lovely and the vegetables was under cook. It's was our first time here, wouldn't be a rush to come back. Give us £4 back there was three of us!

Pub is rubbish, the landlords are never there and ring when they want the lovely staff to close up, when we called in there was only Carling left on draft and all other draught Lager's/beers had run out along with wine, it had apparently been...

The only good thing about this place is that it's situated on the canal.. The food was freezing and rubbish. Steak was overcooked, and the onion rings were calamari. Good job, we didn't have a food allergy. The coke is cheap, tasting coke, and the poor staff rushed off their feet and were taking all sort of complaints, when really a manager should have been dealing with complaints. I wouldn't recommend going and will not return. Someone suggested another pub further up the road from it and suggest it was better food and better services. It's such a shame because this is a lovely looking pub and could be an amazing pub under the right management.

Great place to eat and drink. Dog friendly

The food here we pretty average and was not bad at all but what really makes it bad is the service which was just very poor it was if children were running the place the way it was ran it really was pretty horrible to watch the way they had no clue who’s meals was who’s where drinks and stuff had to go

All locked up and no notice on the door.....had booked food as well. Won't be bothering again.

No ales on, no coke and no American Pale ale

The place is undergoing a refurbishment, so was a little untidy, managed to get a table after questioning whether it was reserved (all empty tables had reserved on). Wine choice was limited, but they managed to find one, albeit with odd glasses that had seen...

Staff were very friendly and helpful, looked online at menu before we arrived only to find it was not was not what on offer , ended up having the steak and ale pie was very disappointing and definitely not worth the price

Cosy, simple little pub. Food selection a little small, would have liked some more smaller lunch options but the food was tasty. Dog friendly and nice views onto the canal.

Came through on a bike ride and stopped in for a drink. Served by the lovely Brooke who gave us the best and most friendly service!! Nice atmosphere - just wish we'd stayed for food!

Turned up after a longer than we thought canal walk, but it was closed but the lovely ladies made us a cuppa , on the house and brought it outside. Worked a treat, as we managed to walk all the way back too. So grateful for going above and beyond. Thankyou. Mandy, hubby and 🐶 puppy

After a lovely walk down the canal from Bay View we called in for a few refreshments. Made very welcome, as was our dog Alfie. Staff are excellent. We also went back for a lovely Sunday lunch. Highly recommend, we’ll definitely be visiting again.

Good simple fare. Meat and potato pie was tasty served traditionally with either mash or chips. Staff were welcoming. Would return!

Very nice I and my girlfriend had nice time with beautiful sandwiches and plenty of chips.lovely friendly staff.beutifull view of the canal boats .

The food is good the beer is kept well and the treatment they give my reactive but very loving dog is something they should be proud of many thanks all of you x

Staff friendly and helpful but place is tired and food was uninspiring

Most Enormous pot of tea ever for £2.50, didn't have food, friendly staff and most importantly, dog friendly.

New owners are very friendly. All the best to them.

Empty, except bar proppers on a Sunday afternoon, no music, drain smell, no food, no beers, last time.

Meal for 9. The lady was fabulous, nothing was too much. Managed to cater for gluten free and vegetarian with no quibbles. Very friendly staff who had a good rapport. The sharing starter platter was huge, burgers were quality and massive two plate curry!

New management very friendly, service is great served up with a smile and a good chat if your up to it, food starting soon x

In the hands of temporary management since Bill left, the latest folks seem personable and hope to stay on. Told me food should restart week ending 25th November.

We just called in, on our way home. She said she couldn't make anything only a cheese toasties, as she was waiting for the kitchen to be finished and the chef to arrive. We had this and a coffee. It was wonderful. We will be back. Highly recommended. She deserves to get on. Lovely person.

Took my sister in law for her birthday, to find it under new management just taken over. No food at present but coming next week I believe. The new Management Samantha and Amille are both very pleasant couple and local, Sam likes nothing better than...