Moonlight Takeaway 2 in Liverpool

Food was decent but the fella on the phone was a nob head told me to hurry up then after he got terrored ended up saying sorry nice food poor service fellas lucky he didn’t get a Roman candle to his face

Place is the best place in Liverpool. Apart of today ordering pizza 🍕 it was amazing! But cake piece 🍰 came with some mold on it 😭 definitely expired date!!

Nice place open till late, good for when I don't finish work until 1am

We always get the chicken kebabs and the mixed kebabs. They're absolutely spot on, cooked to perfection, plenty of variety with your choice of sauce & salad, the staff are all nice guys, always friendly. Very reasonably priced aswell. Good solid 9/10 from me. 👍🏼

I Order donner burger and fries it came cold so I complained they refused to send new one and put phone down my husband had to ring back to ask him to deliver new one not happy with the way they Delt with it won't order from there again also phoned on called me a liar thank moonlight

I orders pizza and chicken kebab,It was so great.

Food is good service is quick cheap options

Waited over an hour and a half for the worst kebab I've ever received from anywhere ever, I won't even say Chicken kebab because it didn't resemble anything like chicken in the look taste or texture, also cold and asked for sweet chili, got sweet chilli and mayo!? 🤦🏻‍♀️ The cheesy garlic bread was like plastic food that you buy your kid for their toy kitchen and absolutely dripping in grease, also never seen cheese that colour on a garlic bread before so not quite sure what was even goin on there tbf. What a waste of money, could of made better myself but after a long shift behind the bar and getting home hungry, I thought I'd order as the reviews were good from previous customers and it was the only place open at half1 in the morning. Stay clear of this place people, nothing but a greasy odd tasting weird looking chicken kebab place 🤢🤢🤢🤢🤢

worse gaff ever proper, for late night phone baris on the vale instead this moonlight is a joke

Absolutely terrible service!!! Do not order from here got order wrong so rang back an they sent another one again which was still wrong!!! Will not refund me for money absolutely awful service

So much food, could do two easily. Lovely service, tastes amazing. Just what I needed. Thank you. The special pizza is gorgeous too.

Don't bother with this place if you actually want your food they're useless

Delicious food, but stopped ordering because the delivery driver started hitting on me and texting through Whatsapp. First he asked about student accomodation and I tried to be friendly to him, but later he started asking me loads of questions and asking me out even after I told him that I am not single. That was on 29 September 2023

The food is really good and worth the money and service excellent , very helpful 👌

Worst takeaway ever came late,cold and burnt. Customer service was the worst I have ever had place should be shutdown. AVOID! AVOID! AVOID!

Everything I've ordered has been tasty hot perfect highly recommend

Dostałam dzisiaj ulotkę od przypadkowo spotkanej pani. Pierwszy raz zamówiłam, doner kebab i Chelsea burger×2 z dostawą do domu. Czas oczekiwania bardzo krótki, w gratisie garlic bread. Jedzenie przepyszne. Polecam

Hot fresh nice donner and ye get loads .

Awesome takeaway. Open late but still provides quality

Ordered from this place before without issue. Ordered tonight and service was terriable. First off, we didnt not recieve the free garlic bread offer for £15 when we spent £32, we where also short changed by the delivery drive, and items which where ordered were incorrect. Would not reccomend

Best Donner Kebabs I've ever had , it's been a while as I'm not local but I'm feeling like a kebab and it reminded me of this place so I got on Google to see if it was still their,if it's the same you won't be disappointed I've even drove 15 miles from where I live to get a Donner from this place, it's cheap and the best.

Horrible food. Absolutely wasted my money

Awful customer service place an order gives u a delivery time then they just tell you its left even though not even made the food and hour later

They need to stop using tongs on both raw and cooked meat at the same time. Also when you recook old chips half are disgusting while the other half are fresh.

Absolutely disgusting customer service, poor quality of food, came over 1hr after order and pizza was like it was sitting there for ages and wasn't even warm enough to eat, also without the meal deal drink, rang up to complain and got the height of abuse from the manager, 2 star rating for health and hygiene so I'd seriously steer clear of moon🌙light takeaway

Kebaby Maja naprawde dobre biorac pod uwage tego rodzaje fast foody

Cant comment on the food i havent had but the chicken kebab is amazing and the cheesey chips are really good too they do them so the cheese is in the middle of the chips aswell and not just on a few at the top

The first time ive had a pizza from here. I got the 10 inch meat feast...its absolutely tasty. I normally recieve gooey pizzas from different places..but i pivked moonlight takeaway..im glad i did. Will deffo order from here again..mmmmmm.

This place is definitely a money laundering establishment, no way the food can be this bad...

Amazing fresh, hot food always, and fast delivery.

It’s not awful but it’s honestly nothing to sing about, burger was kinda dry, you could get a rustlers burger that’s better

Food when you need it , after a night out . Been open for years .good food

Worst possible service and customer care. Order and pizza though ubareats and rang to change the address to where I was. After wait over 45 minutes for the food I rang the restaurant to get abused and cursed at using very colourful language. Didn’t feel that this bender had an care for it customers. Would never recommend here and stay well away

Disgusting order didn’t even arrive after waited an extra hour then when enquiring the takeaway stoped answering calls therefore taking the money and no other reassurance I strongly strongly advise never to order from this restaurant

We’ve been ordering from here for years and it’s always been amazing. We’ve just finished our pepperoni pizza with jalapeños and chips with cheese and omg it was amazing! Not even a crumb left over haha! always piping hot when arrives and staff are lovely and friendly even when sometimes orders are wrong they always manage to fix it with no issues or problems! Recommend to everyone always! 10/10!!

Second time ordered from here 😡first time didn’t Put anything on pizza although I paid for it now just ordered again and was absolutely appalling I ordered cheesy garlic mushrooms this is what I got 😂 never got half my order but they quick enough to take money the nicest thing about the whole thing was a bottle of coke . Safe to say I’ll never be using these again an advise anybody else not to I’d rather starve or eat a tin of chappie

I bought 2 Small kebabs from here on Friday And it was spot on For me and my Uncle It was delicious and spicy Recommend for other people Definitely be back and staff awesome Good stuff with a nice smile and excellent service number one

Five star little gem, who never gets tired to deliver even in the latest hours. Their shish kebab really hit the spot (and I’m picky….) Definitely will use their service again. 🤩😍

Left my order with someone else without calling me, i was waiting for it an extra half hour whilst it went cold before i found it. When I heated it up it tasted awful anyway.

Me and my partner ordered from here late . As it’s prob only a few open at the time we ordered (late night munchies ;)) any how we ordered a donna calazone . Please just look at this picture added . There was about 3 chopped up pieces of Donner meat inside no cheese , we asked for well done it was soggy . I called right back but no answer as they shut at 3am . So I called the next day to then have a argument with the man who answered ! He said I should of called back , which I did .to then call again the next night when it opened …Customer service is crap and so was his attitude. I said there was no Donna meat init , he reply’s all my customers love these … very rude … well not this customer ! Eaither you ran out of donner meat and just took the order cause it was the last order or you really think people like being ripped off. A calazone is full of donner meat filing amd tasty. This was a car wreck hahaha ..

I ordered food at 1am; by 230 it had still not arrived despite being told it was nearly here at 2am. I wish I'd remembered this review as they have not improved (in 4 years) as my most recent order was cold and tasteless.

Ordered from this place before it was fine, then I ordered again tonight this is what I got. Imagine paying 20e for food and getting this and its cold. I tang the restaurant he shouted back at me and told me I was wrong and hung up so rude, and food is rotten

used to be so nice it's gone downhill badly. I got a donner kebab with mayo on, that wasn't mayo Atall!!!!!!! it was gloopy and slimy, absolutely disgusting! plus the bill came to £11, I gave £20 and he says he's got no change and trys to walk away, luckily my partner told him straight. never everrrr going here again. keep your musty mayo👍🏼

Took my order over the phone arrived at shop and said there was no order very rude to me shop is filthy along with hands and nails rotten. Smoking something in the back wont ever go this place again horrid

Spent extra money on extras like sweetcorn, onions and chicken got neither robbed me of £4 rang Moonlight and got a horrific answer it was well you should have came in in person

The rating I have given is based on my most recent experience from Moonlight. This has been my local takeaway for the last 9 years. Over that time, I’ve had no issues with the staff or the quality of food from here. The staff are always friendly, service with a smile is sometimes missing but to me, that’s not an important factor. The food is!! I’ve had kebabs from there, burgers and pizzas. All of it - spot on. The food I ordered recently was just a plain 14” Margarita. I usually have a meat feast one (superb), but this time I tried something new. Hopefully the photos show how delicious it was. For me, perfectly cooked and very tasty. Will definitely order again. Well done Moonlight 🙌🏻🙌🏻🔥

Nice food enjoyed all of it(•‿•)

waste pizza I have ever had and what a rip-off 12-inch pizza and a tray of meet £24 . Pizza so soggy on the bottom an meet was cold and had a sweet taste to it think it was off . Never agen .

Amazing food would really recommend when ordering to ask for daz to cook your food if in the shop as he is the best cook in there will definitely be ordering again !

Nice food fast and piping hot open till early hours deffo recommend

Always nice food 😋 definitely recommend this place if you live near by! 👌

Food was meant to be delivered at 8pm. Called 3 times and was told it was on its way. It eventually arrived at 8.45 and was cold and part of the order was missing. Called the takeaway and was given abuse from the owner. I then reported it to Just Eat and they refunded me. I have never been spoken to as this man spoke to me. Fast forward about 5 days and I started getting phone calls in the middle of the night waking me up. From 2.45 till 3.15 there were 9 calls. They only stopped when I blocked the number. Tonight I’ve discovered it was the Moonlight takeaway calling me. Appalling food. Appalling customer service and then creepy phone calls from them a few days later. If I could leave a zero star rating I would.

First time ive been here live in norris green food hot when i got it and was really really nice will be used again

Lovely food never had a problem

They were rude, shouting at me without any reason. + the prices are different from just eat, the actual menu has lower prices for some unknown reason. I don't recommend, go to pizza palace right next door with superb food and service.

We have been ordering here the past 10 years no problems really but the past few times they have dropped the ball, they are always forgetting at least one item, food is terrible, last night we ordered at 8 :30 scheduled for 9:15 it came at 10:30 there excuse was car wouldn't start and food was cold and soggy no sorry for the wait off delivery man, DO NOT ORDER FROM HERE

Should not have give them 1 star because they don't deliver . If they said it was to late then ok but they never. Rang nearly an hour later they said on way then phones went off . Now watch because I own a pub I will never advertise for them .

ordered food on Friday night for family takeaway. Food turned up right on time but unfortunately missing pitta breads. One quick phone call and in less than five minutes pittas delivered piping hot. Driver is a credit to the takeaway polite and professional. Food fantastic as ever kebab feast awesome. Well done Moonlight.

Horrific service. Chicken looked like a dogs dinner, hardly no salad and what was given was off. Pita was soggy and chips was also soggy. I wouldn’t serve this to my dog and was expensive

I ordered from them online and as they where over an hour late I called to complain. But the verbal abuse I got was Unbelievable, So I cancelled the order, as I did not appreciate the way in which they handle customers concerns, would not order or recommend them to any other customer.

TRAVEL NOTICE:Learn more about COVID-19 Tripadvisor See all restaurants in Liverpool Moonlight Takeaway 8 reviews £ Open now: 5:00 PM - 02:30 AM All photos (6) POOR CUSTOMER SERVICE !!!!!!! 197 Westminster Road, Liverpool L4 4LR England 0.7 miles from Anfield Stadium Website Call Improve this listing marylI4556VC Liverpool, United Kingdom Pending review Bad customer service I rang for an order to be delivered the man who answer didnt understand english an shouted then buttoned me what is that about bad service, I go there every week more then once a week that's really terrible service, the moonlight staff have no manners an manners cost nothing antheres plenty of customers making the same complaint I'd give a minus ☆ if I could on the staff... never again I'll go to sizzlaz s in future. Show less Date of visit: June 2020 This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC Sarahbelle91 Liverpool, United Kingdom Reviewed 21 June 2019 Dont bother wasting your money. Absolutely disgusting attitude on the phone when called re an order, then called us back to swear at us when we thought the order was cancelled as we had asked. Literally the worst I've ever heard anyone speak when ringing from a business. A mistake on their part turned into a huge ordeal. Unnecessary to tell us not to order again because, quite frankly, I wouldn't step foot in there if you paid me. Date of visit: February 2019 © 2020 TripAdvisor LLC All rights reserved. Terms of UsePrivacy and Cookies StatementCookie consentSite MapHow the site works * TripAdvisor LLC is not a booking agent and does not charge any service fees to users of our site... more TripAdvisor LLC is not responsible for content on external web sites. Taxes, fees not included for deals content.

I rang for an order to be delivered the man who answer didnt understand english an shouted then buttoned me what is that about bad service, I go there every week more then once a week that's really terrible service, the moonlight staff have no manners an manners cost nothing antheres plenty of customers making the same complaint I'd give a minus ☆ if I could on the staff... never again I'll go to sizzles in future 💩

My order should be with me at 20:20 and I received it at 21:00 I called the restaurant before the order arrive and they closed the phone with shouting. I received my order and it was cold. The pizza was very cold also the popcorn. The burgers were warm a bit.

Over priced cold when delivered waited hour an half for delivery wouldn't recommend any1 to order from moonlight an won't b ordering again

Best Kebabs going, can be a bit of a wait but well worth it 👍I recommend the doner and lamb shish mix

I ordered from here but then called 10 minutes later and asked if it was possible to cancel the order. He said yes no problem and then just hung up on me! Didn't even take my address or anything so I don't know how he would know what order it was.... A few weeks go by, still no refund. I called again, he said he would refund and then hung up again. 1 month later, still no refund.....

I always order here and last night I order a calzone I said to them only donner meat cheese and mayo they sent it wid onions so I rang them up and let them no I'm not aloud onions they said I new it came wid them so I repeated what I said on the fone they sent me an other out but it was under cooked, pale, but a little bit brown I eat one slice of it and felt sick all day today I have been on the couch couldn't move and when I did move it was to go the toilet, yes I had the sites tha k god I o ly eat 2 small. Piece ,

Lovely chips'n'gravy after the game..

Lovely food. Thick greek accent. Which woulndt be problem. But they try to engage in banter which is great. Apart from every sentence you respond what

Awful chicken kebab. Called to complain and was shouted at on the phone. Chicken tasted sour.

Got to say the best pizza I have ever eaten, really surprised what the Syrian shotgun shells bring in terms of flavour, didn’t appreciate the nuclear waste inside the ice cream but I guess that’s part of their Aleppo special, got to say my dog loved the chicken and now he’s able to bench 309 kg whilst smoking a cigar and also has 18 legs due to the special sauce we won’t delve into, other than that my kids have grown to a height of 6,5 in under two weeks bare in mind they are 3 years of age. Got to say really love the staff especially Ricky Hatton behind the till and Tyson who runs the security on the pub next door( nothing to do with review) by the way does anyone know how to obtain counterfeit kettle bells, if so I’m available to contact, hugs and kisses, I love trump 😍

Absolutely disgusting attitude on the phone when called re an order, then called us back to swear at us when we thought the order was cancelled as we had asked. Literally the worst I've ever heard anyone speak when ringing from a business. A mistake on their part turned into a huge ordeal. Unnecessary to tell us not to order again because, quite frankly, I wouldn't step foot in there if you paid me.

غذا خیلی خوبی دارد و پرسنل دوست داشتنی

Large kebab plenty of meat chips were ok so was spicy chicken, staff were helpfull but parking was hell as there's no were to park

If I could give no stars I would!!! Still waiting for my food two hours on!

Nasty food, dreadful customer service and hygiene!

Had a great double chicken burger with all the trimmings. Pizas a great as well.

Lovely pizza, always delivered on time and nice and fresh! Ordered from here many times and never had any issues

Pizzas are lovely thick and the place is spotless

Do not order from here unless you want to find prices of cardboard in your pizza, I ordered a Donna pizza from here and when it come (20 mins late) I ate 3 pieces only to realise that the whole time there was bits of cardboard in my pizza that was under the cheese, do not go here, worst customer service and every time they deliver they either get something wrong or the food I get is not worth the money, I would rate this place 0 stars if I could worst takeaway in Liverpool do not go here unless you eat cardboard in pizza!

Just went on Just eat to find a decent take away. Food came early and friendly driver. As i was eating my Donna kebab, i noticed that there was something on it....a dead caterpillar. I was absolutely horrified, i moved on to my cheese burger and carefully took it apart to inspect for any other hidden insects. Went back to the Donna Kebab so i could show my friends and i found two more dead caterpillars that had been cooked with the food and you could see the green gunk from the caterpillars laid out on the Nan bread. Honestly disappointed at the lack of sanitary care. Really spoilt my night.

Delicious food especially the chicken kebabs and jacket potatoes. Great prices and lovely staff. Almost always get a free garlic bread too 😊 food always arrives hot and fast.

Nearly always missing items, especially drinks. It's too convinient that they always seem to forget the drink. Haven't ordered for a while now, so hopefully has improved, though I will not test that.

I would NOT recommend anyone to go here! The food was about 1.30-2hours late. bad attitude on the phone. very bad service. had to call many times to find out when the food would arrive.when we did call the information he gave was different everytime we called! once the food finally arrived after a long time waiting,it wasnt good at all and we only ate it because we paid money for it and was very hungry after waiting for a long time. total waste of money!!

Staying away from home and we used just eat to find a takeaway nearby which led us to this one. Placed our order and was given a delivery time of 7.45pm. After several phone calls with different conflicting information given to me each time I rang it eventually arrived over an hour after the time it was due. Over 2 hours in total since making the 1st call!!! The customer service on the phone was also poor and quite abrupt. The food was barely warm and I definitely wouldn't call it tasty. The only reason we ate it was because we had paid the money and by this time we were starving. I would not recommend using this takeaway ever!!

Every time I order from Moon light takeaway they always seem to make multiple mistakes on my order. Keeping in mind that the order is always precise with few alterations made. I have given the takeaway too many chances to redeem itself, yet it seems to always disappoint. The staff's lack of self improvement appears to affect their mannerisms; i will cease to use this takeaway as it is clearly an awful option. (Unless you enjoy testing your patience).

Don’t get it been waiting for over 2 hours absolute joke can’t believe happend last time so thought I’d just give it a chance but no it happend again meant to come at 00:05 and it’s now 2:06 what the hell

The only nice food they do is garlic bread with cheese, if you want anything else I would go somewhere else. The kebab meat is either burnt or undercooked its never been just right and the chicken might aswell be a piece of coal.

Orded food waited 2 hours for it to arrive. To things missing rings up and the man on phone has a really bad attitude swearing at us down phone because we told them stuff werent here. Defo need to learn there people skills.

Okay so I was apprehensive ordering from here due to how many negative reviews there was. But tonight I thought well ill delve into it and take a chance because why not? (Please note that some takeaways and other food outlets have their bad days) Anyway. The meal I ordered tonight for me and my fiance was delicious? I was so shocked haha. Food arrived (after a long hour n a tad wait) but it was worth it. Majority was piping hot and fresh! Theconly let down to me was the cheesey garlic bread. It was a little on the dry side for me and I love cheesey garlic bread. All the meats where tender. Salad was freshly cut. Chips where cooked nice. And the bread was hot and nice too. (Gutted you get more donner meat than other meats :( I'm gonna definitely order from here again to see if I have the experience that I had tonight.

Food is always great, good value

Just your typical run of the mill takeaway really. Have saved me from middle of the night hunger a number of times. Most recently though I did not receive my drink with my order

Don't even want too leave one star ordered from hear after a night out waited a hour and a half called restaurant they said they was closed no driver that was the last of are money couldn't order from anyone else called Sunday and said deliver are order now he said can't do that have to call just eat to get refund absolutely fuming but they delivered to everyone else I'll never order from hear again thanks for wasting are time

Waited 1hour and half for delivery when they come they brought the wrong food then I had to wait a other 30mins for the right food never going there again feel sick aswell scatty place that!!!!!!!!

Dirty food 🥘 Stay away I'm sure they spat in my food Either way it went in the bin & was down £14

Been here countless times, 95% of the time it's great, but the same with everywhere, has off days. Today, I order a chocolate cake and a bottle of coke, nothing else; my order came to £5. My address isn't far from the shop at all but I was treated rudely by the delivery driver, and my cake was smashed to bits, with multiple, and I mean multiple hairs in it. The hairs looked like they had been deliberately put there. Done with this place now.

Pedí un pan de ajo con pepperoni cursi, algo nunca grasienta literalmente en toda mi vida. Siendo el tipo de persona que normalmente termina una pizza con facilidad, y ni siquiera poder terminar una porción de la luna lo dice todo. Incluso antes de comer pude ver la gran cantidad de grasa, y con el primer bocado puedo garantizar había más líquido a sólido en la boca. Nunca vayas a este para llevar, o al menos no pidas el pan de ajo si no cursi. He oído oye hacer una hamburguesa belter, así que si vuelvo, que es altamente improbable, sé lo que estarás comiendo.

about 2 years ago got a pizza looked like it had cockaroch or woodlice in bace they proball crawed in the trays then got baked yuk enjoy

Best kebabs around, good prices and friendly staff.

Pizza was not cooked fell to bits in my hands garlic bread was vile when I returned food was screamed at and told to get out my food was put in the bin!! And told I was not allowed a refund or for it to be cooked again staff are discussing rude