McDonald's in Liverpool

Used the drive through was very busy and at peak times it's hard to find a parking space.

Quality of food was excellent and service has improved, even though they got my order slightly wrong. One of the best McDonald's for quality and service at the minute.

Freezing cold as usual no sauces as usual no straws as usual absolute joke

order with just eat regularly but only have a problem with missing items from macdonald's again and again

Bag was open everything was cold missing items

The food was to cold I couldn’t eat anything

Total rubbish as the last few visits have been, food cold manager said to me I don't care about what goes out, poor show, food cold also

Everything freezing cold. Who wants cold chicken and chips?? 100% not restaurant fault but actually delivery driver waiting ages around for a second or third order while this food got forgotten and not cared about. Abysmal service.

Got the order wrong and was missing items from the order. The chips were cold and unsalted. Always have a poor experience with this McDonald’s

Half the items missing, items just launched in the bag muffins not even wrapped correctly, they were a mess, absolute disgrace.

the delivery time was changed so as not to appear late, and the food was cold, the coffee was cold and the ice cream was melted

Ordered sauces for meals received none. Milkshake nearly empty as spilt in the bag and given a single burger instead of double! Not good

Very cold food, fries where just thrown inside the bag.

Missing mcrispy fries and mozzarella sticks and milkshake was wrong one

food was cold had to reheat but delivered on time.

Staff need to be more polite to the public

very disappointed with the meal, chips, apple pies were barely warm, fillet of fish was a little better. This is the second time I have bought a McDonald's from 2 different McDonald's addresses just the same never again

food was cold had to warm it up luckily it tastes great

Food never arrived. Absolute joke.

this is the second time now from rice lane my order hasnt turned upnbut says delivered... JOKE

one problem asked got 2 chicken sandwiches as no mayo on 1 of them 1 full of it fine little sprinkle on other which that was some who worked 15 hours wat gone in the bin as he is allergic to it well done mcdonalds workers

Ordered breakfast at 5.50 as have a busy day ahead.. would think food at this hour would be fresh… nope cold, hard and inedible.. never ordering again.

2 Items were missing from my order

Why order sauce coz I never get it I don’t really enjoy dry chicken nuggets with no sauce

Got 20 nuggets and they never put any dipps and dry nuggets are just not the same. Completely ruined my. Meal. Im not happy

disappointed they missed the vanilla milkshake and no straw for my sons drink.

Order came missing items and what did come was freezing cold

Part of my order was missing.This had happened twice before from this restaurant!!! not good

Yet again the idiots at Rice Lane can’t get an order right. Only missing the McPlant burger from the McPlant meal.

Kept changing even though driver was at restaurant

I received someone else’s order, I weren’t given emough time to check this as the driver immediately left

Waited ages and then it turned up with nearly all the items missing spoke to driver he said that's what they gave me, absolutely fuming

Food was cold. But it's one of my local ones so have no choice in where to order from as all as good or bad as each other!

Good time to get here but didn’t bring me chips that’s terrible

I have received the wrong order

Over one hour wait for two meals arrived absolutely freezing the delivery guy was lovely he was present for over hour waiting

Still waiting for food to arrive been waiting two and a half hours now.

Food was freezing cold when it arrived, order was missing items and the iced lattes where missing the cream

freezing cold burgers soggy fries

I did not receive the donut or sauce. My food was cold and it was not enjoyable

Only one thing wrong food was not very hot when it arrived.

Food was good sometimes get parked up to wait

gave me 3 of the same drinks that i didnt order and was horrible

Food never arrived what a waste of time

Food was freezing cold again what a joke

All delivered on time and hot 👌 Thanks to the delivery person 👍

Order says it’s delivered I did not receive my order

my mango smoothie did not arrive, driver left delivery on doorstep .

Bacon & Egg Mcmuffin for breakfast. LOOKED IF THOUGH IT HAD BEEN THROWN TOGETHER. THE BACON RASHES WERE AT LEAST 80% FAT, AND THE EGG WAS VERY, VERY DRY. RANG TO COMPLAIN, BUT ON ALL 6 OCCASIONS, THEY NEVER ANSWERED........WONT BE GOING THERE AGAIN !

My food has not been delivered to my home it’s saying delivered I have not received my food and my child is sat here hungry and they have taken my money it is disgusting there meant to ask for a code to even give the food and no one has been near

My order has not been delivered.

Think you forgot to cook the chips!

Chips tasted stale and cold , even the kids commented on them and didnt eat them

Large coke classic missing but small coke and Oreo McFlurry given. Philly cheese burger and fries stone cold even though driver took less than 5 mins to get here so must have been sat for ages before collection. Both Smokey bbq sauces missing so 5 select meal ruined as well - this restaurant is appalling. There’s always something missing or wrong with the order.

My food was cold also items missed off & got wrong order also

Rice lane mcdonalds workers are incompetent!! Dont think ive ever had the correct order! Yous must cost your employers 100s in refunds. Never again

Awful service. Food cold. Under cooked chips. Missing nuggets.

Getting worse by the week. Won't be going again. Priority is Uber and just eat as they makes standing customers wait for ages and the chips are just disgusting all the time.

Didn’t get what I ordered happens all the time

As per usual they forgot something. The main burgers missing. Joke

Food was below par for macsonalds. No salt on the fries. I ordered on the app and a girl bought it out to me. Excellent customer service, very friendly service. Definitely made up for the poor quality food. Shame I didn't get her name.

why say delivered when nothing came... delivered to different address but you need a code how does that work

Delivery was good as was the food.

was one hour late, food was stone cold and the drinks were flat

Seriously, how hard can it be to put sauces and straws in with the order ?!! It always happens. Think there needs to be some basic training. Delivery was late, some of the food was cold.

Food was freezing cold items missing

Missing drinks and food is luke warm absolute disgrace yet again

Food arrived cold and missing my sauces I paid for and no McFlurry or mozzarella dippers

Once again, items left off order and nobody answers the phone when calling to complain. Burgers look like they have been made by Stevie wonder, thrown together with no care, large brown lump in vanilla milkshake 🤢 Staff are so miserable it's a wonder that the milkshakes don't turn sour! Complete lack of customer and social skills. In summary..... Appalling, AVOID!

Cold. One onion on quarter pounder. What sort of monster puts 1 onion on a quarter pounder? I need to eat plenty of onions as I have rare genetic condition called Thomas Lang syndrome and I assumed I would receive more than 1 piece of onion! This means I will now have to cut an onion up just to eat more onion or I will have a freak out. A freak out like mine is very dangerous as I could have a triple seizure and headbutt the floor. I just wish McDonalds educated staff about this.

Food was cold an my mum coffee wasn’t secure an burned all her upper leg this is wrong I will be taking it further

I waited over an hour for a delivery that never turned up and they had the cheek to say online that it was delivered an hour after i had ordered! Truly disgraceful behaviour, i want a full refund on the card i paid!!!!!

The drink was spilt all over the food and the food it wet and cold so I want me money back

Freezing cold when arrived very dissatisfied and disappointed

Food absolutly stone cold, and fries so soggy and didn't taste right

food was cold, missing condiments, and strawberry milkshake had no strawberry flavour at all. Really disappointing!!

Missing the Big Mac what a joke

the food was cold and bags wet

ordered £70's worth of food, got one nugget sharebox and a big mac meal we didn't order. got 6 people starving. fuming.

Delivery driver refused to come to the door wich ment i have to get out of the bath to take my kids order and when i complained to him he told me next time if i don’t get to the car im not even gonna get my food!

Delivery was good food was awful

It all arrived well. However the delivery guy was very unprofessional and was selling items (clothes) to me and I already told him no I’m not interested but he didn’t listen and showed me them anyways.

Drink spilled all over food driver droped and was all ready driving away

Once again something missing from my order this time the Fanta zero

Food turned up freezing cold like it had been sat waiting to be picked up for ages.

Took quite a while to come and then when it arrived it was the wrong order! Think my order got mixed up with another as it was completely different. Poor!

No nuggetts in kids happy meal and 2 burgers missing

food cold. missing and wrong food delivered. no need. not a big order. get it right

Just received delivery , was supposed to large meals but only half a portion of fries in each ( none had spilt in bag) , no straws . Delivery was late and food was cold . Would like some action taken on this as it’s not the first time this has happened.

Honestly sort yourselves out. Can’t do a simple job properly. Joke.

Every bit of the food is freezing.

Entire order was wrong and been issued a partial credit!? Wanted a night off cooking and now kids are crying

Loving my chocolatey McFlurry. Mmmm, yummy chocolate

wont order the milkshakes again...when you get a replacement carton of flavoured milk! yuk . why on earth you advertise milkshakes when so often you cant deliver. but the spict chicken burger was delish

Food was very cold my milkshake was warm my chips and sauces was missing

always the same with maccya...missing items like your iteams are optional dispite paying for them.

food was good but,my drink had leaked

Delivery time changed over space of an hour. Food eventually arrived with food missing. No straws, sauces included

no grimace shake😡😡 unacceptable!! 😡 What have i ever done to be treated like this

coffee spilled all over bag cold food 😪