McDonald's in Liverpool

Service was slow due to being busy and the chips were cold

Not fast food anymore, 15 minute wait for a simple Big Mac Meal. Ridiculous

Still the best drive thru restaurant by far

Just as you woukd expect from a McDonald's

Freezing cold missed all the dips of the 20 nuggets and the kids happy meal xxxx

Had a delivery, missing a £7.09 share box. Bags sealed but missing an item. Rang branch told to go back to app and follow link to complain and receive credit for missing item. Only way to complain is to the delivery agent who was not at fault. There was no way to complain to branch. Tried calling branch back who just picked up phone and put it straight back down. Looking on line this seems to be a common problem with this branch. Disgusting!!!!

freezing cold with soggy floppy chips

Meh just meh…. If you’re still hung over from the night before don’t expect much that includes your food. Often missing items. If you can be arsed best visiting in person

yet again items missing. its that bad they need to employ someone just to check deliveries before they leave. tried talking to driver about missing items about as much use as a ashtray on a motorbike oh just like the staff in maccies

Missing items again everytime ive ordered over last two weeks food is cold and always something missing .

Worst McDonald’s around. Food freezing cold, no sauce put in even though it was ordered, no straws for the milkshake. Chips under cooked! Told on the app we would get 6 free nuggets which where not delivered

Never get your right order always something missing

Ordered 20 nuggets no source arrived! Who eats plain chicken nuggets, there as dry as a nuns crutch !! One job just get it right !!

the driver turned up with wrong delivery, dissapeared before i had a chance to check it and Mcdonalds arent answering the phone, waited over an hour for delivery absolute joke

inedible freezing cold food again don't know when I'm going to learn

Didn’t get food as put wrong address down

the delivery driver said my food was delivered on the app and it wasn't he went to drive away until I went out to him

Wrong order!!!!! We was delivered a large and medium fries they had definitely been in that bag for ages so hard and cold … jokes

there should have been two dips with the 5 chicken select plus a extra garlic mayo were missing

all OK except my milkshake was strawberry coloured but tasted of chocolate for some strange reason

My food arrived 2 hours late and was cold!.

My food did not arrive at my house

missing items on my order and food was cold

Absolute terrible mc Donald’s ALWAYS have something missing!!!! Wouldnt mind if it was Just the sauces I pay extra for but they forget my main item off the meals (wrap, burger)

Still waiting. Ordered elsewhere. Abysmal service where I couldn't even resolve via the phone.

Wow absolutely freezing! Soggy buns cold burgers couldn’t even chew the chips they was that hard and cold. Salad not fresh! So disappointing

still didnt get straws and still did not get my sauce i pay for every single time

Food absolutely freezing - unable to eat bag stunk Drinks spilt

Whole incorrect order delievered and the food that was received was thrown in the bag and drink was spilled in the bag.

Food took over an hour and a half to get to us and was cold when it arrived. Burger was also wrong.

Friendly delivery driver and hot food!

Slowest service in the world. The staff just ignore you. Go in there with a baseball bat and smash the place up, then they might see you. I have seen glaciers move faster. Absolutely the worst staff ever.

Always at least 1 burger missing and never any sauce

Why offer sauces with 20 box nuggets & don't give them wouldn't mind i ordered 40 nuggets & didn't get one sauce the staff need too stoo acting like there paying for them.

Received a completely different ordrr and it was freezing anyway.

Didn’t arrive when said delivered

If i am bussinesman this company will not just kick out all the staff and maintenance but i will close that completely.Never ever seen that bad bussines which change my mind completely boicot this company before they start be here for customers and partners.Arrogance of the sellers and maintenance is calling to heaven.Better buy the food in China garden then here.They are for customers and partners and they are very nice 😉😊

MY FOod never came!!! I went the resturant ina. Taxi which cost me 12 pounds, then when i got there they wouldnt give me my food n said am gonna have to ask for a refund because we have no drivers,,, now nearl 3 hours later there sayen its deliverd

everything was freezing and the ice cream was half melted could have walked there ate it in store and came home,

Never learn orerding maccys online can’t remember last time received whole order time after time missing items this time ordered two 9 chicken McNuggets meal only received 1meal and medium fries no coke no nuggets, o top that fries freezing waste £20

freezing cold food again waited nearly 2hoirs

Came late and was the completely wrong order

Order never arrived. Ordered at 4.30pm, still nothing at 7pm evern though it was saying it had been delivered.

Did not receive the happy meal that was ordered and my quarter pounder meal is cold. Very bad service.

All food was freezing cold not happy at all

Food didn’t even get delivered after waiting over an hour

wrong item delivered said it was selects on the box and it was some cheese thing

The fries was really cold the drink was half way empty and the frappe didn’t even have cream and caramel very and

Fast service, clean, staff were friendly enough considering it was late. Would visit again.

This is the second time this has happend now my food has been cold the past two time uses need to inprove

order has not been delivered at all

wrong order . im moving to uber eats for better custmer refunds

Food arrived cold and also chesse melt dipper sharebox was burnt to a crisp and cold

Not happy drink was spilt all into the McFlurry didn’t come with straws food cold ordered twice tonight rubbish both times

all food was cold and no curry sauce which I paid for .

Food came cold and most things where missing from the bag

Just don’t even bother, plenty other McDonald’s within a 10 minute drive, ordered a major feast at the drive through, had to go in because they give me 2 bags of freezin scran, happy to swap it but then the absolute donuts changed me birds mcplant meal for a Big Mac, forgot me terrys choc pie and then to top it off gave me a galaxy mcflurry instead of a terrys one, absolute gang of sweaty rats work der mate, watch 🎯🎯

food looks like its been booted around the kitchen and items missing

food was icey cold even though it was delivered in 20 minutes, the burger weirdly tasted like fish which threw me off abit, chips were cold with no season dry as a desert, the frappe was well made which i’ll give them but the food is awful i do not recommend this maccies at all

one of out egg muffins had half the egg shell in it,

Don't know why I got a mcdonads!!

Food missing, wrong items delivered. Absolute joke.

food very cold even though it's only five minutes away

I had paid for sauces and yet again they did for about the 6th time, also when my order arrived it was cold which I found very disappointing as normally it’s at least warm thank you

Ordered food two big tasty meals and double quarter pounder meal to be delivered. Missing a big tasty. Got the fries and coffee no burger with the big tasty meal. Funny how they miss items when your ordering food to be delivered. But when your in store everything is right. Either done on purpose or they are just absolutely thick and can't read of the receipt of your order. They always do it not the first time. Never again order out of this place. Disgusting bad costumer service. Need new staff who can do the job properly. Gang a stoners working there.

delivery was on time but was absolutely wrong order as I was missing the majority of the order

2 hours late, still not deliver but yet the app says it was. Contacted Just eat numerous times, Zero response, contacted restaurant - also useless

I never even received the order I waited 2 hours

cold burger with with nothing on it. No cheese, no sauce, very dry

chips were cold and no sauces with order

delivery driver was lovely, the cheese sides I ordered weren't in my order the rest was right

Worst service and food I have e ever seen, ordered for £16, Got two fries in my order both were soggy, I approached to the counter , ask the staff to change it . She just re- heat cooked fries hanging on fryers, didn't add salt in it as the salt dispenser was empty and she didn't bother to get the salt . Ridiculous people and food around the store.

Diet Coke was flat and wasn’t diet it was full fat. Chips where cold and so was my burger

Food was cold...again!! No sauces either. Have never had a hot mcdonalds delivery ever.

I didnt really want to leave this feedback but I thought it was abit concerning. Driver got arrested outside of my house, had police outside my house for over an hour.

No ice cream or drinks with my meals

Food was spot on and delivery driver was lovely!!

used a mcspicy instead of mccrispy patty. no compote. so it was inedibly spicy. chips ice cold. my dad's chips and double cheeseburger were icy cold. no straws for drinks. absolutely awful.

no surprise stuff missing. how hard can it be to read a receipt and make sure that food goes in the bag.

Food was stone cold went straight in the bin not happy

Left without leaving the chips from the order

Wrong order was delivered had to order again

Driver sat in car for 10 minutes before leaving the order on my doorstep. Didn’t ring my doorbell or ring me to say order was there.

Food was cold and not even what I ordered

Food was terrible frozen friess and cold burger

Vile food was freezing not edible waited over 45 minutes for it coffee ice cold had to bin the food waste of money

double big mac with bacon missing from order really disappointed 😢

Why is there always food missing,I’m short of nuggets in the happy meal and a box of 20 nuggets,it’s not rocket science

Wrong food was delivered and was more cheaper than what I ordered

ABSOLUTE IDIOTS!!!! 2 TIMES HAVING TO ORDER AND 2 TIMES DIDNT GET THE CORRECT ORDERS OVER 80 QUID WORTH DOWN THE DRAIN NO ONE TO TALK TO TO HELP WITH THE ISSUES

Mcdonalds as gone down the pan foods crap not wat it used to be sad really

Order was fine but all I ordered was 3 drinks and you didn’t put a single straw in? How hard is it guys come on

Order didn’t turn up and now shows as delivered.

Food cooked at 18.13 then delivered 18.49. It was cold.

I d8d not receives my order so they have obviously handed it to the wrong address without asking for the code or the last 4 digits of my phone number which it states on the site they must do. I even rang McDonald's alot no response disgraceful

deliver on time but that's the only good thing, drink was all over the food, one of the meals were ruined so left with half a drink and some chicken nuggets, this isn't even the first time this has happened either, brain dead.

took my money but never delivered

I should buy shares in this company I spent that much

Latte was half empty dripping out the bag and the mcmuffin was all out it’s wrapper fell apart in bag

exceeded latest estimated time food cold and poorly packaged