McDonald's in Liverpool

Everytime I place an order in this branch they consistently get in wrong, wether it's in store / on line / app.. your always going to get a mistake, but to consistently get it wrong is unacceptable... Always issues in this store 🙄... Never again ( when it's kids that's disappointed it's just not good enough....won't be dealing with yous again

Wrecked my food I put on the order no sauce or onions and it came with onions I ask for 3 fries no fries coke spilt everywhere paper straws are poo

I have not Evan fot my food where isit saying it’s come??????

Delivery guy was lovely,but not all order delivered, not his fault,i blame whoever was doing the order

Every single time I order dips they never come it’s a joke

Not with a barge pole. Even if I was starving.

use gave the wrong drinks n wrong burgers

Haven't even received my order

Meal deal delivered without the actual burger. Not the first time this slapdash bunch of clowns has screwed up a simple order.

Someone else’s order received. Have to reorder & wait a week for a refund! This is wrong should be immediately done!

Ordered 2 chocolate brownies and only received 1. In place of the 2nd brownie were 2 tomato ketchup packets.

Absolute garbage! Food cold, things missing, items that were delivered were incorrect!

Food Was frozen by the time it came it took about 45 mins to come and the drinks didn’t even come

Ordered cheesy garlic bread dippers. Got chicken nuggets in a cheesy garlic bread dippers bag. I'm veggie and ordered a mcplant meal as well which was fine but honestly..how? Tried to call the restarant and noone answers

Missing an entire share box, all of the sauces, straws and toppings from a mcflurry.

Never received this order at all

Didn’t have my sauce and the drinks where drinks empty as they where tipped food was freezing

drinks x2 Mc Flurry x2 dips x4 all missing. Very bad experience

Didn’t get 2 burgers or the Minecraft toy

Lovely service , food was hot on arrival

Very busy, seems to take a long time to get your food compared to other branches

never again food is always stone cold and missing items

Food showed up, but was put down as delivered. I have sent a complaint in.

Never delivered it to my house so who did you deliver it to thought you need3d the pin code i really give you a 0 star

I didn’t receive my order but it is showing as delivered

This McDonald's is exceptionally clean and well-maintained. The staff are friendly and efficient, ensuring that orders are prepared promptly. The location is convenient, situated outside the bustling city center, making it an ideal spot for a quieter dining experience. It’s also close to major shopping destinations like Nike and JD Sports.

Why have the option to request sauces when they never EVER give them. Dry meal. Ruined. Requesting money back.

I haven't received the order...

Latte had spilled all over poor delivery person bag lid not placed on. I ordered a double bacon/egg McMuffin and got sausage which I don't eat or like. Absolutely awful. Will not be ordering breakfast again

Every time I order from a maccies, it’s just disappointing I should just stop ordering but it’s so convenient

Ordered the Minecraft meals because my son is a fan. And we ordered 2 Minecraft meals and the collectables were not in the order. Absolute laziness, not hard to pack an order correctly

It's Mcdonald's but in the coldest restaurant I've ever been. Really not enjoyable. We'll avoid in the future.

I placed my order 2 hours before my requested delivery time. My delivery was late, and stone cold. No sauces either, what an absolute joke. This was a treat for my little nephews, am so disappointed.

Called in here the other day The restaurant was clean and staff were very cheerful Food was as you would expect An I would recommend this McDonald restaurant

Coffee was wrong, sauce was wrong, delivery man dropped both bags and coffee was upside down and open, spilled all over my bed

Never include any sauces ever, no matter how many you order.

Everything in my order was delivered to me, fantastic service once again.

My order came very quick within 20-25 minutes. My food was also still hot and my drink was filled up with no spills. Good service

courier was really nice but the vendor took over an hour to make a meal... ridiculous considering it was Mc Donald's and the meal was just chicken nuggets and fish burger

Just been a got a chicken legend and the chicken was dark gray felt like rubber nasty taste not good at all if I'm sick in the morning it's down to this chicken. This had been my local McDonald's since I was young and never had a problem. All so the morning drive through is next open for breakfast bad management so lazy staff sort it out !!!

Didn’t get my food and it said delivered.

Complete wrong order sent missing straws for drink that was sent ridiculous £20 water

the driver went the wrong way, twice, then parked at the wrong house

no straws, no sauce everything just thrown in with no care food always comes squashed, missing has brown.

Fantastic service ordered for asap under 15 mins and delivered. Very warm as well. Thank you

I was not provided with juice, straws, and sauces. I am sad.

Totally wrong order had to throw in bin

Cold was freezing and the chips were rock hard. I’ve been in touch with the head office as I’m only ten minutes away from the store the food should be warm than it was

Delivery was on-time, nothing was missing, very happy.

The drink was only half full, I ordered some dips but they were missing. Absolutely gutted by the half empty drink

Wrong food and missing burger i want a redund

Food was lovely! Arrived on time. Still very warm as well. All food was there even sauces too! 👍🏼

Food was freezing cold went straight in the bin

courier stopped and eat the fries

Order has missing items as always

This the second time we have ordered from this restaurant and they have always messed our order up we are NHS workers working long hours and it not acceptable when we are only getting half the meals as things are missing I.E chips, drinks and burgers. As there is a few of us ordering we do spend a fair amount so i rate it as a 1 star as I can’t do zero on quality

Always forget stuff and never the right order

food missing 2 burgers only the buns no burgers drinks missing and one chips freezing cold

Frozen milkshakes and they forgot my mc plant 👌🏻

Seriously think the food quality has gone down if possible more of an unhappy meal

Nice seats by the windows kids enjoyed the ipads.

Had to fight my way through an onslaught of deliveroo, Uber eats and just eat drivers just to get my food. Was like a scene from Shaun of the dead Management needs to keep ontop of this, plenty of seating for them to all sit out of the way. It unnecessary *Update Management still haven't sorted out the delivery driver issue. Almost worse with all their bikes out front

this mcdonalds is a joke. do the staff only get half there wages or is it just us paying customers who only get half the food we pay for?

Never got delivered not happy at all

Hash browns missing off 2 meals!

DIDNT DELIVERY AND DIDN'T GET REFUND DO NOT ORDER FROM HERE

Shame the additional cheese I paid for was not on chicken burger

Driver a legend selected wrong address and came to correct address

Never received my order. Edge lane McDonald’s should just shut down!! It’s the same every time with them.

Food was absolutely freezing cold and the dips that I ordered never arrived

Freezing cold most of it had to go in bin

Arrived cold but was expected, as it’s only luke warm when it leaves McDonalds.

All items neatly stacked in the bag, nothing missings, and delivery arrived on time with a lovely friendly driver.

Food missing, 2 kids missing there tea is a joke!

The order was delayed . When it arrived the drinks and the pineapple was completely wrong !!!! this is about the 6 time this has happpened! the label on the bag is right but the contents is completely wrong very annoyed

Milkshake machine hardly ever working here.

why oder dips with your meal and then you never get them, meal was cold

the food was cold and wrong drink delivered, not the couriers fault, I blame the server.

Never good. Think it's one of the lowest ranking stores across the board. cold food untrained complacent staff and beggers in the drive-through. Poorly managed, I worked for their IT providers, and the sites stats are not good, very, very poor store

single cheeseburger came when ordered a double chips cold and not even half carton full

My order was split and soaked in coffee the driver really didn’t care ?

Too cold 1st time and last time I will never order again I can’t stand the grease in my mouth the best place was the bin

Discussing behaviour from your driver

Always missing items every time I order

There is always something missing when ordering from this restaurant. Whether it’s delivery or collection. The staff cannot get an order correct

The place was full of young people making a racket and making a mess, shouting and behaving uncivilly. The place was not very busy, and it took them more than 30 minutes to serve us. They served people who arrived later first. They ordered drinks without ice, but they arrived with ice. Terrible service and atmosphere.

One of the drinks was empty when delivered.

Missing items, never ever put sauces into the bag when I order nuggets so what’s the point in giving you the choice to choose the flavours?!

All good except no BBQ sauce...ordered 4 portions, the first MCDonalds I have ordered in several years and at in excess of £20...disappointing.

Wait was horrendous drive through is pointless park up and wait ...ages ..joke

Often come here. Will then go further along the road to eat and look out on the river which is a really pleasant view. Thank you McDonalds

missing both double Quater pounders.

It was beautiful and everythint was how we ordered

if you’re out of supplies for the order, don’t just give a random piece of meat from another burger 🙃

freezing cold said driver was on way on app after 20 mins and then delivered 10 mins before it was it was burnt the burger but freezing cold also chips were could not eat

drink was spilt all over food and outside houe

Missing items and very cold food

Food was Cold when delivered, when complaining on the site was offer £1.57…I paid just under £15.00 for 2 happy meals so the offer was a joke to say the least

It said you delivered I didn't get my order it didn't come

Everytime you order things are always missing...... need to start looking at staff even when you go there it's always wrong gone wright down edge lane