Monga Fried Chicken in City of London, Westminster

Amazing Taiwanese fried chicken. I always get the popcorn chicken. Make sure to go when it's not too busy, the quality of food will be better since they arent so rushed. Mantou, fries and large chicken cutlets are pretty good too

I always go to MONGA for chicken next nuggets. Yesterday, as the cook reached for the box of raw chicken some fell on the floor. A lady just collected the pieces that fell on the floor- as I was looking to make sure it was not given to me- she washed it and put it back in the box. I’d like to point out that it was not even much so it would not have been a massive loss of revenue. Disgusting, I know it happens in most restaurants but I won’t go back to MONGA.

The service was horrific and food is full of MSG. We came on 23rd Oct at 14:26 to purchase a chicken fillet and popcorn, yet a lady came to the window to close the blinds; not known why until she rushed and yelled us out of the shop. She yelled at us “HELLOOO! We are closing”! I'm sorry... on Google you did not specific that you close for lunch time and how would your customers know? Shouldn't you be more manner by saying "I'm sorry that we are closing now?" rather than yelling at us saying HELLOOOO, WE ARE CLOSING! THIS CASHIER is extremely impolite as a young woman. Felt sorry for your family who brought you up like this!

Bad experience both with service/attitude and food. Very unfriendly staff refusing in an agressive way to be paid with £20 banknote saying they only accept the "new model". The "old model" is legal and wildly accepted everywhere except there ! Fire Dragon drink was bad and I threw it away... Keep the excellent opinion Taïwan deserves by avoiding this place !

One of my favourite fried chicken restaurant because the chicken is so flavoursome and juicy. The fried chicken as a crispy exterior and it is not greasy. I really like the taste of pepper across their chicken products. They have casual seating upstairs where you can wait for your order number to be announced. I will be trying more items on the menu at my next visit.

Terrible customer service. When i requested less ice for my bubble tea, the staff (with the black frame glasses) got very pissed off somehow, and when i got the brown sugar bubble milk tea I ordered, I realised there was no brown sugar in it. It was purely milk + bubble, which was the most disgusting drink I had. Horrible altitude and disgusting milk tea, least recommended