Model Fish Bar in Neath Port Talbot

I ordered a kebab and asked for it to be cut fresh as it's tastes fatty from the pot. I had a very abrupt message on the outside of my packaging. It said please stop making comments. Food is always fresh. Thank you model. Now this isn't the case as I have been in there and seen the kebab meat being taken from the pot....hmmm I won't be spending mymoney there again!

Cheese burger box absolutely lush

Have had chips ect in the past & have been nice . So thought we would try the kebab, asked the lady if they use pitta bread , she checked & said it was nan , so I asked if I could see it (hubbie a bit fusy)she held up packet to show me , as I was going to say, that's fine .. the other older woman, who I believe is owners partner, pipedup & said quite rudely "you wouldn't ask to see the rolls in McDonald's would you " she continued to smart mouth me , so I left & got great customer service & food from the parade. As I can see from other comments this is a common occurrence, so maybe as a business you can afford lose £20+ orders at a time .

Food has taken over an hour and half and they won’t pick up the phone.

The best Fish bar in Neath, always fresh produce and the fish is always superb and the size of a whale! Highly recommended!!!

Had food here a couple of times recently and very happy with it each time. Had Fish and chips tonight: Fish absolutely boneless, Well seasoned and freshly cooked with a lovely light crisp batter and great chips. They certainly don't cut corners on anything. The food was a pleasure to eat and the best fish I've had in a long time. Will definitely be going back on a regular basis. 👍

Food is always fresh and hot. Been using the Model for years now and never disappointed.

Fish and chips are the best around and the service is fantastic,very friendly staff,the owner looks grumpy but really very nice lol

i tend to order from this place and i have to say, some of the best chips ever! best chippy in neath!!!! reasonably priced especially for the amount you get!! food has always been delivered hot aswell! and the delivery drivers are nice!!!

Food ok ot is hot, but when you order a chicken salad wrap and only get lettuce, it's disappointing 😞

Such a shame to give a bad review because the food is genuinely lovely but we have been put off ordering as the customer service by one staff member is so bad! Mistakes are made like wrong food delivered or a missing item (and that's completely Ok as we understand it's busy!) But when you ring to let them know the girl that answers the phone is so rude and disrespectful. She will argue with you on the phone and call you a liar. The manager/owner is lovely and will rectify the issue but the girl you have to speak to first needs some lessons on customer service. Such a shame she's turning your customers against ordering because of her attitude

Best kebab in neath And also one of the cheapest

Absolutely and outstanding food was amazing . Staff are brilliant probably will the best chippys in Neath

Wow. Just had a chicken meat and chips and it was out of this world. Hubby had a large chicken burger and chips and we have to say it was the nicest we've had. The portions are amazing. Thank you 😊

One of the top chippys in Neath. Excellent for a naughty kebab whilst having lovely chips. Update. If possible this chip shop has got better. A very helpful, very tasty chip shop with great staff. Is it bad that he generally knows my order?

Best kebab in town and has been for some years

I am 72 and HOUSEBOUND and for a,change I ordered a Take Away from the Model for my son and myself which was extremely easy to do. The order arrived from the Model exactly on time. The food was first class and hot and of excellent quality, the Chips were the best that I had eaten for a number of years. I will use this service again in the future and I would recommend the Model to anyone in the future 1st CLASS SERVICE

Food always great but the woman driver is very impatience attitude problems just because she had to climb a few stairs when you pay for delivery it's posed to be at your door but she was very rude

Had a good meal, great portion size.

Apsoutley beautiful food from Model Fish bar. Each and every time we have food from here it's always 100%. Thank you it was perfect. 🤌👍😁

This is by far the best chip shop in neath if not further. The portion sizes are generous to say the least. The fish is amazingly fresh and cooked to perfection cost wise it is very inexpensive compared to other places but its the cleanliness and quality that impresses me the most. Well done the model Thank you

Best fish shop in neath port talbot

Had tasty , freshly cooked fish and chips. The chips were regular portion but far too much for 2 ! Bit of a wait but were 5 people ahead of me so to be expected

Always amazing food and really generous portion sizes

Always fantastic food great service and quick delivery I highly recommend

Never disappointed! Always on time and piping hot. The quality of the food is excellent too. Never had a complaint

Very friendly staff. Food always hits the spot. My goto every weekend

Customer service absolutely appalling. The lady over the phone was extremely rude and disrespectful to me this evening. Ordered 2 meals and was told to wait an hour after waiting an hour and 20 minutes called them to ask how long and was told the driver was on the way. When the food arrived they had missed an item off my order so phoned back up and said I was missing a item the lady then said she’d send another one out I called back up to say don’t worry about it as delivery was taking so long and by the time the other one got here my food would of been freezing so when I said that she said your making me fed up now calling you just want to cause drama. How rude and disrespectful. Never ordering from here again. Disgusting

Best value in town. Extremely generous portions. Real chips, which are hard to find these days. Delivery service. Great selection.

Had a regular portion of chips at £2.20 and they were hot, fresh, good portion for the money, good customer service and will definitely be back 👌

Kebabs have have gone poor last chicken kebab was covered in fat. Used to be 5 stars

Ordered through food hub, placed an order, and then it was sent to the restaurant, a minute later the restaurant accepted the order, so they charged my card, only for literally a minute later to phone me and say they have no chicken meat left, so I have to wait 5 days for a refund. So why accept the order knowing you didn't have any left? 2nd time its happened now, so this, along with the price rises means I won't come here again sadly.

Never eaten a kebab before this shop changed ownership everything looks really nice and it is spotlessly clean I’ve only had a couple of different meals so far and all very well made deserves 5star

I visited Neath several times with work and on this occasion I decided to buy my dinner from the Model Fish Bar. The fish shop was clean and the staff were joyful. There was a varied menu with burgers, wraps, kebabs, pies and pasties, as well as fish and chips. I chose a small sausage in batter with chips. I received a very prompt service and the food tasted fantastic. I ate my meal at nearby Victoria Park, which was beautiful and peaceful

Fab portions, very tasty. Will definitely go back for more 😊

Had food this evening apsoutley stunning. Kabab was out of this world. Chips are also yummy 😋 delicious, highly recommended 👌 perfect.

Been ordering from here for a while but only recently had a problem last time I ordered the delivery driver was extremely rude and this time my husband rang to see roughly how long the food will be as we have been waiting over a hour and the person on the phone was extremely rude its a shame as the food has always been lovely but the customer service has dropped massively!!!

Beautiful crispy batter on the delicious fish. Yum

Would highly recommend model fish bar food is outstanding and also hot the fish is stunning and the chips are nice to

Excellent food ,friendly service

Had a delivery this evening, delivery was on time and the food arrived hot, ordered fish and chips and a few extras, best fish I've tasted, the chips were spot on too with a good portion size, excellent value for money, will definitely order from here again. :)

Lockdown jewel to outshine others. We never thought about getting food from Model Fish bar before but we were recommended it by a neighbour. I have had Fish and chips from all in the area and I do tend to sway towards the big 2 in the Melin but not anymore. This is the freshest and tastiest fish I can remember. I don’t know how they do it but even when it is delivered the batter remains crunchy and wonderful. Whilst others are good the do tend to a bit soggy when transported home. Real chips and a vast choice of other foods. I whole heartedly recommend Model Fish bar Neath. Enjoy.

Best chippy ever fish is amazing they are the best so friendly they have worked so hard over lockdown take my hat off to them thank you both xx

Awesome food, fish was outstanding.

Absolutely horrid people, ordered 3 meals for my 3 children, only 2 arrived. When I phoned them they argued with me, even though I was looking at my order I had placed, he continued to insist I hadn’t ordered what I was looking at, will never order from here again and will always recommend people go elsewhere. No customer service at all and soooooo rude

Amazing food and amazing prices tried this place on a wim and was completely worth it. Will definitely order again. Fish was beautifuly cooked,chips were amazing curry was perfect amazing food.

Lovely food 5* food hygiene rated

Excellent food and excellent value

Best chip shop in neath by far, freshly cooked food and good sized potions

Fabulous food everytime,and there fish is the best around...😋😋

Absolutely beautiful food never had a bad meal wouldn't go anywhere else portion sizes great also the prices would highly recommend if I could give more than 5star I would 👍

Absolutely gorgeous food very good quality for the whole family the guys in model are amazing and friendly and always greet you with a smile and always have the time to chat to you I recommend FD from here 100% I won't go anywhere else keep up the good work xx 😁

fantastic friendly staff, amazing fish n chips, come here regular, only place in neath for fish n chips

From delicious food to friendly staff. Great value and made to feel really special. Thanks to the Model.

We call here on regular occasions while travelling back to West Wales from the Cynon Valley. Food here is totally unmatched in this area, the staff are friendly and the premises pristine. The only issue is trying to decide what to have, on this occasion we had cod, haddock and small chips each and again it didn't disappoint. Highly recommended so give it a try.

Food wasn't the best quality but it was like 10pm so I couldn't care

All food cooked fresh and no skimping on potions fab value for money

Had four deliveries by a lovely lady, excellent menu, great food wonderful service. The fish are massive, generous portions of chips, a real gem and all from the comfort of your settee

Haven't actually been there but used the online delivery service, I'd heard about it and since nobody delivers fish & chips in the area decided to try it. The online menu is more comprehensive than the average chippy but as we like to judge a chip shop by the quality of the fish, we ordered small fish which was very reasonably priced, and chips. We had a discount for ordering online and only charged one pound delivery. The food arrived piping hot and well packed. The fish could have been mistaken for large portions as could the chips. Both fish and chips were excellent we look forward to using this great service again soon.

Excellent service, excellent food, definitely recommend it.

Lovely food, always fresh and good sized portions. Lovely staff, always smiling and friendly. The fish is amazing. Love it!

Didi and her partner are the new management at the model chip shop. They are very welcoming and the fish is outstanding value and the flavour is awesome. The chips are beautiful. We love a chippy tea from here. We have told all our friends and family.

This choppy is the best in the uk . I have had fish & chips dinner kabab chicken kabab mixed kabab southern fried chicken & chips and never been disappointed and as I work all over the. U.K. I have visited to many to count fish & chip shops so I think I'm qualified to say in my opinion it's the best in the uk so give this chippy a try you won't be disappointed . The best in neath & uk 👍

Nice food salad could of been fresher though

They have something I,ve never seen before "Curried Chicken pies" Wow! It was good,I had Chips with it (French Fries to everyone outside the UK) Ha!Ha!Ha! It,s under new management,so it will take them a little while to establish a clientele ,it,s take out only! but I still think they will do well,too bad they,re over 7000 kms away from me,otherwise I,d order a take-out myself

Lovely little chip shop. Been going here for a long time. I highly recommend the fish. Large battered fish & chips... WINNER!

called here sundays ,but the place does not now open on sundays so found hickerys not far away the food was ok

Brilliant service, always fresh and tasty food. One of my favourites from here is cheese, chips and curry sauce. Never fails to be delicious!!!

Was closed down by trading standards because if rats in kitchen, stay away!!!!!! This has to be the worst shop in neath, it's run by rude staff, I will never eat there again

My mam lives in Neath and whenever I pop down, I grab a take away from The Model. Extensive menu, good sized portions, excellent quality and good value for money! I have crossed to the darkside (i.e moved to England lol) and I wish my local chippy could compare to the Model e.g a large bag of chips at the Model is £1.70 (in our local- Ruddy's in Lydney it is £2.10 and a smaller portion) Fish at the Model is £3.30 (£4.10 in my local) They also do all the favourites e.g sausage rolls and rissoles etc ( have yet to find an English chippie that sells these!!!!) All in all a cracking chippie.......they have been going for decades, so obviously doing something right.

Nice food but horrible people. So ignorant. It's called smiling