Ming Palace in Havering

Amazing food and great service nothing like your usual Chinese restaurant as everything cooked fresh. Highly recommended

Myself and two friends were at this restaurant last night and have been going here for a number of yrs. The decor has slowly gone downhill and smells very musty which is very off putting. The service was very bad on this particular night and can understand if it was busy but wasn't. The main meal came out separately leaving some to get cold. The Manager is very rude and needs to learn some people skills only interested in asking if we want another drink which are very overpriced. Needless to say I won't be going back in a hurry

Recently i went here for a birthday celebration. There are two menus to choose from, the Al a carte or the unlimited. We chose the unlimited. With this you choose starters, as many as you like, they bring enough of each to feed the group, or you can start with soup. This is then followed by crispy duck, until recently there was also the option of crispy lamb but duck is now the only choice. Once every one has had enough of the second course the menu is brought back out and you get to choose as many main courses as you like as with the starters enough of each is provided so everyone can try some of each. This can be added to throughout the meal until everyone has had there fill. There is a wide range of drinks available to choose from especially wines. I thoroughly recommend here for a great night out for a reasonable price.

Service was excellent. Our server was chatty, polite and helpful. We had the eat as much as you like menu. I'm a vegatarian so instead of putting my food on a platter i had on a separate plate food was hot and tasty. Service charge is included in the bill

We could only get a 1.45 sitting for our party knowing it closed at 3.30. We were Welcomed with Friendly smiles from the staff. There were 17 of us which were seated along a long table with a division in the middle, so that took 15 minutes for hello’s and to be seated. The entrees of mixed nibbles was a good start, along with crackers and our first non-alchoholic drinks - mainly pints or halves of coke. Next came the duck & pancakes. The duck was dry, not greasy with lovely crispy edges. Our 2nd Alcholic drink came before our mains. There was quite a nice choice for the mains. Each person had their own dish with a shared bowl of egg fried rice and noodles which was brought up to accompany the dishes. That took two hours for us to complete, which was just about time to close. It all worked out to be around £23.00 per head, so was quite reasonable although a little hurried to get out. All in all the food was nice, very reasonably priced, good value and everyone came out just nicely fed and watered. My mains was the chilli beef. It was very tasty although not a lot of beef - more thinly flavoured batter, but tasted OK. No other complaints or moans from anyone else. The service was good, making sure we had the continuity and flow of food. To be honest, I would have liked a bit more time to chill out more, especially with the amount of people in our party, to enjoy a Chinese tea after or another drink. Other couples were dining at the same time and seemed to come and leave while we were there, so maybe we were a little slow. In general I have rated a 4 star which could easily been increased if I had the time to sample the whole experience.

I have been coming here for a few years now. This is a large restaurant so in the week I've never had to book a table for dinner.The food is consistently good and the set price menu is fantastic value - you can choose whatever you want and it's all waiter/waitress service which I much prefer to buffet style. This way the food is fresh and piping hot when it arrives!The customer service was excellent on my most recent visit (I've not been for a few months) and may be due to a change of management/staff. Previously this was the only negative side to the restaurant, but I'm pleased to say this is now vastly improved.Will definitely be back!

Delicious Chinese buffet ordered from a fabulous menu and delivered to your table! This place had some amazing dishes and I frequented here often in the past. So when my friend moved to Harrow we decided to have a reunion at this lovely restaurant. It’s open from 12 noon to 2:30 for lunch. So on the 1st attempt my friend arrived at 2:00 due to some horrendous traffic. We were told we could only order take away as the kitchen closes at 2:00 but open for take out until 2:30! We explained that one of us just drove 25+ miles to dine here again as a former frequent customer. Sadly we were told they couldn’t accommodate us. We attempted to bring past memories to life again and my friend again drove across London but came across heavy bank holiday traffic on Saturday 31st March. We arrived at 1:50pm and once again we were told that we could only have take away as they did not want to rush us! Why open for lunch if you can only accommodate people for around an hour and half from 12 noon! Might be the reason why the restaurant was empty at 1:50pm on bank holiday Saturday. Time to close at lunch time if you can’t provide appropriate service! Harvester welcomed us with open arms on both occasions!

For about £18.00 per head you could choose whatever you wanted from an extensive menu. You could order as much as you liked. The food was delicious and the service was excellent. We couldn't beleive how quickly the food arrived at our table and it was always hot. The lager was about £4.00 a pint which is good for a restaurant. There was a service charge of 10% but only on the food not on the drinks. Because of the quality of the food and the prompt service we would have paid this amount anyway. We certainly will be going again.

Had a great evening with friends highly recommend what ever you ask for is no problem the food keeps on coming and is fresh no MSG like most Chinese food has been 7 times in the last 5 months Great value and great food

I have visited this restaurant several times over the past few years and have always found the food to be consistently good. The one failing is that the staff are at best, distant, and at worst, unfriendly!A friend and I arrived there at 2.25pm last Sunday, and were told by (I am assuming) the Manager, that we only had one hour to order and eat - which was fine - that was followed by him informing us that the 'Sunday Lunch Special' had finished and we were only able to order from the a la carte menu. I pointed out to him that according to the web-site, it clearly states that the 'Sunday Lunch Special' is available from 12.00pm - 3.30pm. He was insistent, and was not going to oblige us, so we left. Maybe the web-site should be updated or maybe the staff should be made familar with its contents.

Went for a family eve meal with husband 13 yr old and 3 yr old. Table cloth filthy,meant to be all u eat asked for starters def on ration then mains Also. Food didn't taste anywhere as nice as last time we went in march so not sure if they've changed hands. Will not go back

Had a work related Christmas meal out here

Poor service dirty cups and folks such rude staff left after my starters for the ways the staff spoke to use will never go back

We normally get a takeaway from here. The food is always good. Also nice to dine in the restaurant too.

Comida excelente y una buena relación calidad-precio y variedad. Elija el comer tanto como quieras buffet menú. Los camareros te sirven en mesa y pides y comer tanto como quieras.

Siempre nos dan una comida para llevar en este restaurante chino, cuando ansía. Todo lo que pide es siempre muy buena. El pato crujiente con especias es excelente.

As a group of 15 people you would think the staff would be happy to have customers, but I was wrong unhelpful staff if looks could kill we would all be dead. (Place was totally empty )

Supposed all you can eat buffet, but they serve want they wanted to serve until main course. Cold, staff not friendly

Collection. Ordered sweet and sour chicken balls and when home, saw that they were prawn balls. Phoned and told me were too busy to deliver so would have to come and collect. That would have meant all other food would have gone cold. This really ruined the family meal and even though a refund was offered, that would not stop the take away being ruined. Also, very careless as some people are allergic to prawns.

We've eaten here a lot in the last couple of months, every visit ( Saturday evening) has been wonderful, tasty food, excellent service with friendly staff, the chicken & mushroom soup is great, all starters are fantastic especially the prawns & squid in peppercorn salt, the ribs, satay chicken, all in all a fabulous meal,keep up the good work.

Went on 10/10/16,for my Granddaughter Birthday,we were greeted with a warm welcome and very friendly ,we had the buffet which was great food and plenty of it ,and freshly cooked and hot,and there was no rushing us.drinks were reasonable price.Had a very nice time there back ground was'nt to loud, No disable toilet down stairs that the only down fall,about 8 steps for toilet upstairs.and will be going back very soon.Curry sauce was best I ever tasted..

Visited as a treat from my daughter for my birthday lunch.We have been many times in the evening but this was our first lunch time visit. We were the only table on a Saturday lunch. Food was great but service very rushed. Was made to feel like a bit of an inconvenience to them.

We took my dad here for Fathers Day and the set price Sunday lunch was very good value for money. The atmosphere was very relaxed, the staff were very polite and the service was fast. The food was very hot and fresh and there was lots of it. It was all really delicious and full of flavour. The prawn toast was thick and tasty, the chicken satay was lovely, the duck and pancakes were brilliant (that must have been one huge duck when it was alive!). All of the main dishes were again really large, fresh and tasty. None of us could have eaten any more, you certainly get a lot for your money.The only little quibbles were that the drinks were a tad expensive and there is no wheelchair access as there is one step into the main entrance and one step into the dining area.

This is a great Chinese, I enjoy eating here. The food is tasty and the restaurant has been here for years.

We've been several times now and every time the food has been absolutely delicious.Freshly cooked to order, piping hot,and true to the deal - you really can eat as much as you like. If they would turn to lighting down a bit, add a candle and a bit of background music to add some ambiance it would get a 10 out 10 in my books. Definatly the best Chinese food in town.

Mings is lovely food. been here a few times. food was nice and hot and never have to wait to be seated. always clean and tidy but need more of a wine selection on the rose. nice place though and nice staff. thanks guys x

Called in for the lunch special, two courses or £8.95 i think it was, food was nice enough, service was ok. Place wasn't busy and it was a pretty cold day outside, staff all had coats on and there was no sign of any heating so sat there feeling decidedly cold. Bit mean I thought. Bill came to over £30 which on reflection was pretty steep for a quick lunch for two, having soup, noodles and sweet and sour chicken plus a couple of beers. Likely to seek out an alternative if in the area again.

Went here for a family meal ,one of the best restaurants ive been to .Food was amazing ,staff very friendly and could not do enough to make sure you had a great night .

We have had several takeaways from this restaurant and on each occasion the food has been excellent.If you like Chinese food then I would definitely recommend this restaurant.

I haven't been to ming place for about 5/6months but have always been a fan.Slight changes that have disappointed me are no bang bang chicken as a starter and no slizzerling dishes on mains ? Looks like cost cutting to me. Service is ok..drinks are awful prices. Half a pint of Chinese beer 4.20. Food quality is ok. And all you can eat is good value.

After not being here for around a year and a half - we recently visited for my birthday and I had forgotten how nice it was!!The food was amazing - full of flavour and served piping hot and fresh.The décor needs refreshing, as a bit old fashioned but other than that I can't fault it. Yes the drinks are expensive, but the food is so good it doesn't make a difference to me.Service was a little slow - but the restaurant was very busy with only 2 floor staff working.I will be returning as soon as I can!

Eat as much as you like of this fresh and fabulous Chinese All the food we ate ( and there was plenty ) was hot , fresh and delicious There was enough time left between each order that we didn't feel rushed ... We sat there for nearly 3 hours ! We had most of the things on the menu and we couldn't fault any of it The lamb and duck pancakes were especially delicious This Will be our new go to Chinese restaurant from now on

I have to say that this is now top of our Chinese restaurants. The food was lovely and the flavours strong.If I had to be critical I would say that the soft drinks are a little bit pricey! All in all a nice restaurant.

I have been here many times, the food is good, drinks menu limited but Ok. We called and booked for Valentine's Day, when we arrived we were given a regular menu with the £16.99 prices clearly stated nothing was said to us about changes. we ordered food and all was good. When the bill came we were charged 25.99 each instead of £16.99 each, when we queried the waitress said you would have been told on the phone which of course we were not. I think it was her job to tell us when she gave us the menu or at least advertise it in the window. Nothing extra was offered to substantiate this price increase. As a result I won't be going back out of principle and we often had birthday, girlie evening out there so it's Defo their loss.

Have been here many times great food good price the only bad thing the drinks are over priced but food always good

Recently visited here with my wife and our friends for the all you can eat option. Normally the quality of all you can eat can restaurants can be disappointing. Not here. Excellent quality and variety. The staff were very attentive, always asking if we wanted more food or water. Would high recommend. A must for lovers of chinese. You will not be disappointed.

Went there with a friend there was a lot to choose from the menu. Food tastes great Had the singapore noodles wasn't that taste all the other dishes were fine. Disappointed with the service felt like our food was thrown as us when place on the table

I have eaten here before a number of times both before and once after the change in name. Some relatives had been there a few weeks previous and had the week buffet and said how good value it was, so we tried the sunday one. The meal was excellent in value and the portions were very large. The waitresses were quite slow and uninspiring. The decor definitely needs a makeover as it has not been done for many years especally upstairs. All in all i would recomend and go back on the food quality and cost more that the restaurant. .

Had a great lunch from the chose all you want menu. Everything was fantastic and lots if choice. Best to go for the Sunday menu in a group as you only have one choice each from nenu. Best we have had in a long while

We had a takeaway from here.. Was so so fresh. We had chicken chow Mein.. They use the smaller Singapore noodles Wasn't greasy and was very tasty. We also had the salt and chilli chicken which they call peppercorn chicken and for anyone that hasn't had it should try it was delicious Cant fault it tad more expensive than some of Chinese takeaway around here but can not knock it.. The quality is great

after reading reviews, me and my husband decided to give it a go and went there for Sunday dinner. food was ok, average Chinese foodsquid with salt and pepper and duck was okwonton soup taste like it was bought from chinese shop, not fresh at alllemon chicken was too sweetprawn with black bean sauce - there was only 2 prawns in it, average sizesweet and sour prawn - 3 pcs praws, average sizeafter ordering your main course they will take the menu away, probably to put you off from ordering again...not going back

This restaurant was taken over a number of years ago and it was called Ming court. They changed the name but not the quality the food is still the best for miles around. The restaurant now do take aways and delivery and they have got the delivery wrong in the past but I can't knock the food. The fillet steak dishes melt in your mouth. I personally rate this as the 2 nd best Chinese I've eaten

I visited here with a large group of people to celebrate a birthday – there were around 20 of us in total. The all you can eat option is very good – when ordering our starters they suggested bringing a selection of everything out on platters – you could then order more of whatever you wanted once it was gone. The waiters then brought out the 2nd course which was 3 huge plates of duck, together with some plates of lamb and pancake rolls etc. Then you order your main where you can order whatever you want – as many dishes as you like! If you're a big eater then you will have a whale of a time. Overall the food was ok. The starters and 2nd course were nicer than the mains in my opinion – the chicken in the mains looked and tasted like chewy processed meat. There was so much food that we asked to take the leftovers home because it seemed a huge waste but we wasn’t allowed to do that. The thing which lets this restaurant down is the staff. They are the most miserable bunch of people I have been served by in a long time – it was really hard to get a word or a smile out of them – and when they did smile it was a quick smirk and then straight back to their moody faces. Can it really be that bad?

Came here a few weekends ago with my family, was a little confused about the set up, and it was explained clearly too us, we all chose our starters and it came out really fast and it was all delicious, could have easily left satisfied by this stage! And the main and duck/lamb was equally as good! Had a great time and enjoyed!

Food was very good. Lots come up when you order it. Was very hot. But staff are very rude don't smile you can tell they really don't want to be working. A young man and a young lady. Food is good value for money. But drinks very expensive had 3 cokes / 2 orange juices and 2 beers and it came to 25.00. They also put a 10% service charge on your bill I am sure that is because no one would want to tip because how miserable the staff are. Would not go back here because of staff and the cost of the drinks, which is a shame as the food was very good.

Great food, At a good price esp with all you can eat buffet but none off this cosmos crap. always fresh and bring more out as and when you want

Love the food here Very good for your money The salt and chilly mushroom are a must! But all food is excellent,Service was really good very nice man called Eddie who made sure we had everything we wanted THANKS EDDIE X

Food was really nice,but although it states you can eat as much as you like, the waitress seemed to be shocked when we asked for more starters, Very rude, even shook her head at one point!! We had to wait until after our main course before they brought out 4 spring rolls (which we had previously ordered) and 2 chicken balls between 7 of us!! Two people asked for chow mein and they brought out one small portion. I have been to this place many times, but had never encountered the basil fawlty like waitress before! This restaurant should not state buffet as they seem to bring you there own portions when they feel like it. Definetly gone downhill!

We went to Ming Palace this afternoon for Sunday Lunch and the meal was fantastic. The food was very fresh and they had great vegetarian options- good value for money. The highlight of this meal was a new waiter called Eddie. He was very friendly, attentive, funny and helpful. This was great because the service in Ming Palace often lets down their great food- We will definitely be back!

This restaurant serves good food but it states on the Sunday buffet menu that it's eat as much as you like!!! Well there's starters, duck course, main, rice & noodle courses, we enjoy the starters the most so we decided to order some more starters before having our crispy duck course but was told by the waiter that we couldn't order anymore starters until we had completed all the other courses, so we were a little annoyed about this!!! All in all the food is good, the service is quite quick, you almost feel you're being rushed, well I did, and they stick a 10% service charge on your bill before you tip them!!! Also on the Sunday buffet menu you can only order 1 main dish per person, and seeing as it's a buffet we like to try a selection of different dishes. This restaurant is "Eat as much as you like" but only in the order that you are told to eat it!!!!

Good value for money if you're going to eat a lot as it's a fixed price and you can order as much as you like from the menu. Service was fast but slightly worrying how quickly the food was coming out! Food was ok, nothing special but not awful either.The waiters seemed a bit grumpy, a smile would have been nice! But saying that, nobody was unpleasant .Decor quite dated, looks like they're stuck in 1992 but clean enough .Overall I'd say go there if you wanna fill your belly but not for special occasions .

This restaurant was poor quality and the service was rude Why do these Chinese restaurants compromise on quality this may explain why they are not as busy or popular as they once were

Haven't been to Ming Palace for years so was surprised that they now offer a buffet for a fixed price and you can order whatever you like and as much as you like.This is definitely value for money if you are a big eater!Food was good, not excellent but nice and would return.

Ming has been our Chinese of choice for years However in the last few months it has really gone down hill. The food seems to be full of onions in their chow mein hardly any meat. They sent us a special chow mein with 1 prawn and a bit if chicken. We complained and they gave us a free one next time which had meat but it was really sparse. We stayed away for a while and decided to give them another chance. Ordered this time they send me my food and instead of chicken send me prawns! Really sort it out ming. Hopefully you won't do that to someone allergic.

I live round the corner from this restaurant and attend regularly at family meals (we made a tradition of going their Christmas Eve). One day we stopped, when the management changed, that is until...On my brother's birthday he wanted to go there again and, despite our skepticism, we went. The food was delicious and we have been twice more with the same high standard. It is like a buffet, but you order the food and it is cooked and served accordingly (so, like a buffet but the food hasn't been sitting in a metal tin for hours). They were happy to serve additional portions and, while the buffet did cost around £16, we certainly made our money's worth.At first I thought the management was a bit brisk, but we quickly realised it was just his way. He was perfectly friendly, but just had a bit of a stern sounding voice.Is it the best restaurant in the world? Quite frankly, no. But it is one of the restaurants with the best value for money, especially when compared to most of Romford's restaurants... I would recommend anyone in the Romford/Hornchurch/Chadwell Heath area to give this place a go.

Me and boyfriend often go here and would like to say its our favourite Chinese around.The food is always delicious the Madarin Fillet Steak is a must have.Waiters always friendly and have always had good experiences hereWill keep.coming back

I have been a regular customer but tonight and recently the standard of service from staff has deterioated .i am kept waiting on the phone with no comment and rude staff. I finally hung up tonight and found a new local restaurant very polite , friendly and quality service, goodbye Ming palace

I love this restaurant and I think it's the best Chinese restaurant in romford! The food is such good value for money but the thing that lets all that down is the cost of drinks. I mean it's so expensive for drinks it puts me off visiting as much as I would like. I understand they have to make money but £3 for a large coke, that is coming from a 2 litre bottle behind the bar is a tad outrageous!! The staff are lovely, and everything else is perfect just would love it of they lowered their drinks prices as its really awful!

We visited this restaurant as it looked uite good value.The buffet meal price isn't bad for an "eat as much as you like" the problem is that its not cooked to order.Once you've made a selection the watier disappears and then reappears about 2mins later with your order! So it's quite obviuos the food is just heated and sent out.Most of what we had tasted, and looked like, it had come from Hoo Hing the chinese wholesalers in Chadwell Heath.When we go out for the evening we don't want to be served at the speed of light!We want a nice relaxed evening but in this and most other chinese restaurants the waiters seem to hover around you all the time trying to make you speed up, however, we always end up asking them to back off and it does the trick.Plus there was only one other couple in the restaurant so I don't think the waiters had that much to do, I don't think we'll be going back there.

Can not understand review on 17/03/2013 about portions being small, it's an eat as much as you like so best to have small portions as once you've eaten those you just keep ordering until you're full before taking the next course. Yes drinks are expensive but that's the same in any restaurant I've dined in. I've being coming to this restaurant for many years and would recomend to anybody, some people just like to moan for the sake of it, get a life. Pay this place a visit and try for yourself don't be put off by by these negative reviews they are not representative of the place staff are also very polite.I agree take away not as good as sitting down in restaurant. My last visit was on 22/03/13 for my wifes 60th after returning from holiday excellent night had by us all.

Went here with wife and young son before dogs , opted for the all you can eat , lol. Portions were miniature and notice they give same portion per table not head count!!! Wrong. Drinks massively over priced and all in all very expensive for take away food . Never return

We have eaten in the resturant several times bit tend to get takeaway more the last 3 times we have been so disappointed we will no longer order from them. We had a problem with a chow mein that should have had everything in which turned up with hardly any meat at all and was tiny. We complained and asked for it to be free next time, the next time it was just the same. the ret of our order was bland. Very disappointed not sure if they have recently changed owners or chefs but poor.

I totally disagree with the above comment! I had a beautiful dinner party there last week and the staff were amazing and attentive!!! Thank you all so much and expect to see me again soon!!

Lovely food at the ming palace last night and the stuff were friendly. I think the £16.95pp was value for money. Me and my family will be returning for a birthday next month. Drinks are little expensive but what to do expect... its not a pub. Overall its a great night out.

I have used this place for many years but its gone downhillRecent change of manager and all the staff has destroyed this placeOnce one of the better Chinese restuarants but sadly not any moreSpecialises in eat as much as you like off the menu at £16.95 PLUS 10% serviceWhat the don't tell you is that they have reduced the food quality and the more you order the smaller the portion getsTo serve so called crispy seaweed mixed with around 75% crispy noodles is just not on so I asked for the original type to be includedThey argued that I can only have it if I paid extra!Same goes for a portion of chips!They tried to charge full price for my 7 year old grandson!Reduced it to £11 when challenged and the same price for our 2 year old baby!!!BUT kids over 8 are charged the full priceI estimate that over the years I have spent at least £15,000 in this restuarant so for me to complain meant I was seriously unhappyWhen I said I will never return manager just said she did not care and that it was up to meA note to the ownerSort out your staffThey are rude, arrogant, untrained, and have no customer skills whatsoever.You pay peanuts you get monkeys!!