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4.0

Based on 1.276 opinions finded in 1 websites

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Nº 325 in 689 in Northampton

Nº 38 of 83 British in Northampton

CUSTOMERS TALK ABOUT DISHES WITH..ladysteakmeatcauliflowerchickenroastpotatoesgarliccheeseburntcookedmustbeautifulsaladvegetablespuddingpayoldfishcoffee
Score

comment_iconOpinions

Good Food good staff in particular Sabrina who works behind the bar and basically runs the bar and area polite friendly everyone likes her she is a credit to where he works

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David B . 2024-11-13

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Jen O and Stacey were amazing! Very polite, i could have a conversation with the both of them and have a laugh… i will be back to return.

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summer s . 2024-11-12

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Me and my friend decided to go for food at the quays, foof was amazing, all staff were on top form Thank-you for my roast dinner Kind regards Sandra Renda Brian Daly

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Sandra R . 2024-11-10

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Super helpful staff when having issues with the app. Food orders taken efficiently and served promptly. Had a carvery, lots of nice meat and veg. Lovely food.

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Callum S . 2024-11-09

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Wonderful Halloween event: Excellent atmosphere, staff, D.J., fun games. All round brilliant party. Magical! Sweets at the table on arrival, decorations were wonderful, just right for the age group of children playing. Wacky Play, fun games and competitions. The D.J. did a great night of music, perfect. The staff were ladies we know, always great. Food was of a high quality. Awesome!

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JO76COL73 . 2024-11-03

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The pub is nice enough. Food is ok. However Make sure you find the parking signs, which are very poor. Or you will be issued with a ticket!!

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Karen T . 2024-09-13

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We went to meet up with friends and enjoyed a pleasant evening. The food was good value and the service in regards to the delivery of the food was also good. Unfortunately, after our visit we received a parking ticket. We had no idea the carpark was a pay carpark. It was dark when we arrived and we didn't see any signage. Also, it was not mentioned by any of the staff that we should put our number plate into thier machine to avoid a ticket. Most other establishments mention this to you at the bar when you are being served. But this was not the case. When I asked after we received the ticket if there was anything they could do - if we provided proof of our meal, i was told no. Just brushed off - no effort made to assist in any way. A £100 fine (reduced to £60.00 if paid within 14 days) is disgusting. It has certainly put me off visiting again. In fact it has caused me to stay away from all green king establishments in general. Very disappointed. Looks like we are going to have to pay the fine. So please beware.

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Paul Boardman . 2024-09-12

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Absolute dump tip trying to fine me for parking when is says on website free parking I'm in the process in suing the pub for false advertisement and not stating the obvious you have to pay to park knowing that I went in for a meal and a drink with my partner that should be more than enough no staff told us about the parking or we would of done so absolute s*** show of the place and lack of managing skills

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C B . 2024-09-09

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Food was great up to good standard and service from Kaz was brilliant, quick service was shown also. Would highly recommend!!!!

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Courtney L . 2024-09-08

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The food was absolutely delicious! The staff are all very friendly and chatty. Didn't have to wait long for food, sat outside was lovely with the lights, would defo recommend

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Clare W . 2024-09-07

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What can I say ..Staff that go above and beyond for customers, very friendly and polite.Amazing carvery and a mocktail overlooking a beautiful harbour

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Gemma P . 2024-07-20

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Duty Manager couldn’t be bothered to change the Sky channel to put sport on but they claim to be a sport pub - asked 3 times. Pub was fairly quiet so no excuse, just lazy!

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Al M . 2024-07-15

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Always a very warm welcome, lovely staff, great carvery, consistently good week after week. Our go to Sunday lunch restaurant. Lovely place!

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A High . 2024-07-07

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Awful awful place to go. We got seated in a private area by staff, 15 minutes into the game we for told to get out because our pints where not placed onto a table. The small old staff member came over all aggressive and the females in the group felt very vulnerable and threatened. One was pregnant which caused distress. PLEASE AVOID THIS PLACE IF YOU ARE PREGNANT!!!!

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Matthew F . 2024-06-30

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Went for a family meal and ended getting a parking fine. The last time I went you never had to do that. Didnt notice any signs. Wont be going back, fuming!!

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Trail49240675784 . 2024-06-28

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On arrival the assistant manger looked at us made eye contact and just walked off, without even a hello. A lovely lady called kaz then came over and showed us a table. We then went to the bar where another lovely lady ( didn’t see...

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Jane W . 2023-10-13

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Reece was an amazing server Shannon followed up amazing team brilliant service would come back anytime!!!!

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Freedom35579314652 . 2023-10-06

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Visited for a carvery as had been recommended however was very disappointed with the food , the meat was cut to thickly and I had to question as to whether the meat was cooked through as was very very pink , the beef was extremely...

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Vodka123 . 2023-10-06

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Vile.. the staff don’t seem to know what they’re doing since it’s been taken over, simple requests to meals seem to be hard work, half the meal items that were stated on the menu didn’t turn up to the table. As for the desert it...

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Lucy W . 2023-10-03

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Myself, my partner and my parents went for a Carvery at the Quays. It was absolutely disgusting there. The place is in a state of disrepair, as you can clearly see in the pictures attached. The lady named Kaz sat us in the booth (again...

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carmenbX4922RI . 2023-09-23

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Excellent carvery today.Veg cooked to perfection said my wife. Meat soft and tender. Glad to see Kaz back where she belongs....amazing customer service skills and smiles all the time.Thank you Kaz

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DaveWeaver1958 . 2023-09-17

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This restaurant was in the doldrums for a while. Having heard that changes had been made, we gave it another chance yesterday and we were delighted to note that new management has brought real and positive change. The spark and sparkle have started to return...

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Bedu1 . 2023-09-16

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I was at the Quays twice in July. The first time was with a friend for lunch. The place was pretty empty, and there were no employees in sight except for a young man who seemed like it must have been his first day. When...

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Joanne W . 2023-09-13

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Very disappointed not everyone wants a carvery this is the 2nd time no menu just a carvery didn't want a carvery so didn't stay went elsewhere

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NorthStar44203751002 . 2023-09-12

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Very good service and friendly staff, they cleared the table very quickly for us to order and enjoy our dessert afterwards

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Carter L . 2023-09-10

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Very nice food, just shame it was only carvery available, staff very helpful and cleared are tables very quickly, always making sure our table is as clean as it can be!

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Taylor L . 2023-09-10

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Stopped at the Quays at lunch time before checking into our caravan . On the front door was a basic notice saying only carvery and desserts today served from 12 -7pm We just had a drink and some ice cream as we had a late...

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barbara p . 2023-09-07

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My boyfriend and I came here for breakfast and was served by Kaz who was very helpful and chatty! Lovely place!

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hollie d . 2023-09-05

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Really fab! Can see a big change with the new management. Seats been fixed, toilets were clean. Had a great evening! Keep up the high standards. Think the manager was working behind the bar looked like a great guy and just had a great feel...

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brettygina . 2023-09-02

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The staff were brilliant and very friendly food was great a place I would highly recommend will be going here many more times thank you

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johncT841OH . 2023-09-01

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Visited with family as a little treat before daughter returns to school after the summer holidays. Plenty of space, spare tables galore and clean and tidy. Good value for money. Friendly staff. Ordered from the menu as well as carvery. Food took longer than expected...

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iantomp . 2023-08-31

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Firstly rang after booking to say no carvery availble , went as main menu availble , table booked for 7pm , ordered at 7.15 said 30 min wait ok we had drinks 8pm no food went asked sorry be 10 mins 25 min later after...

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Keith C . 2023-08-29

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having returned to the quays today, we found that it was under new management and what a change it was to the previous visit, the whole place had undergone so many changes the tables were clean, the carvery was delicious and the new manager actually...

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george m . 2023-08-05

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To the beautiful ladies on Table 18, I would like to thank you for the kindness you showed today!!! You saw an elderly couple eating dinner on a near table ( possibly on date night) and when asked if they would like desert they declined...

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Bobbie G . 2023-07-27

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Please, please respond to me about a parking charge as per my numerous emails. Don't get caught out at this venue.

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Carol M . 2023-07-24

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Went in, I'm the morning to book a table & check soft play was available. To be told very nicely by Maureen. No need to book said we would be in 4ish 2 adults & 2 children. Went to soft play and then down for...

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gez m . 2023-07-17

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On arrival with a dog first impressions was good. We sat out the way on some new benches over looking the marina which was nice. Chose food from the online menu as no menus about. Ordered at the bar and I was told very abruptly...

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waynec731 . 2023-07-11

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Had a nice meal with my family all the staff were helpful lady i think her name was Trisha sat us down very helpful and the waitress was called Bobby very nice also the bar staff a young man was very attentive and efficient good...

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David C . 2023-07-04

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Visited with friends one Sunday evening recently. Not a great experience. Table top and menu's were sticky, still had some food residue on them. No cutlery, napkins or salt on the table. The noise level in the pub meant you had to shout at the...

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joys130 . 2023-07-03

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Went out for a lovely meal with the family. Having a few children with ADHD. Trish and the crew went above and beyond keeping one of the more Active children entertained. Well done Trish. Thank you very much. The food was great too

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AJ S . 2023-06-29

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My partner took me for here for date night and it was very good. I had the fondue and he had the mixed grill, They were huge! The food was absolutely delicious and the weather was lovely. Our waitress (Bobbie) was very happy and friendly,...

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Sinead Olivia R . 2023-06-29

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I saw an offer that if you book a table online you will recieve a £10 voucher for fathers day which I thought would be a good idea as I planned to take my dad out for dinner around fathers day so planned to go...

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Graham P . 2023-06-20

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So disappointed no carvery ran out of meat, food and menus all over floor squashed chips just left slip hazard tables full of dirty crockery and glasses, felt sorry for staff ,run off feet, 1 man waited 20 min at bar to be served, to...

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Treeze55 . 2023-06-19

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having arrived at the quays we were shown to a table that we had reserved for 6.30 pm only to find the=at the table itself was piled high with dirty plates and not cleaned of at all, however we persevered to get tanle in some...

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george m . 2023-06-18

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Been a few times over the last few months and the latest visit on the weekend was just as decent, Decent drinks & food was stonking!! Back again next weekend we think!

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Steve C . 2023-06-15

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Ok food but had been cooked a while even at 7am so scrabbled egg a bit crusty. No coffee machines Toilets disgusting. Gents one out of order. One had no seat. Went to disabled. Door lock broken. Complaint made staff agreed needed fixing. That it....

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Worktravelleruk . 2023-06-12

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The steak was awful, very disappointing. This is the second time I've been in a Greene king recently and had the same experience.

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davidzzbra . 2023-06-10

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Awful awful awful!!!!! After a day of exploring we just wanted a place to sit down and enjoy a meal in an establishment that allowed a dog. The state of the tables should have been indicative of what was coming next but we were starving...

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U7756ZFmariep . 2023-06-05

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We visited today to use the soft play and whilst we were there we thought we would grab something to eat, wish we had of saved our money and just stuck with coffee. When the food finally arrived it was cold either under or cover...

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899charlottew . 2023-06-04

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Can't fault the location, beautiful. I've had greene King food before at different places and it's fairly good ,but this time I went for the carvery, the meat was good ,but the veg was c..p . Microwave muck ,the most disappointing was the so called...

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kingsmillbaz . 2023-05-17

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Very good lovely bacon cheeseburger ordered from a very helpful young man called j j very professional person five ⭐️⭐️⭐️⭐️⭐️Highly recommended

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David C . 2023-05-15

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Well to start with we will not be going back, long wait at the bar as one of the staff was more interested in having shots than serve people, disgusting out of date toilets, furniture is grubby and old. Since covid green king have let...

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jaybar666 . 2023-05-09

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The service we’ve received is so bad I had to write this almost immediately. To get the record straight, with 2 kids under 5 we are frequent visitors to wacky warehouse so we know what to expect however we normally go to the lakeside in...

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oliverrF8940ZQ . 2023-05-07

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Very friendly and helpful jenny couldn't do enough for us. We will definitely come again and recommend it

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NorthStar44203751002 . 2023-05-04

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Just like to say the young lady Ellie was so lovely She went above and beyond and was so attentive. What a keeper!! Brilliant customer service

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Jodie E . 2023-04-23

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Ellie is amazing only her carvery cuts it, her skills are second to none great service keep up the good work

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suznjon . 2023-04-23

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Was looking for somewhere local for drinks, hopped over to the quays for a few, we were immediately made welcome by Ellie who greeted us right by the door with a smile Made our way over to the busy bar, and were served by Leisha,...

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Zakk T . 2023-04-22

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Lovely meal with the family food was hot and fresh the carvery looked brilliant and was served by a girl named Ellie who kindly agreed to bring out a birthday cake for my little brother gave the best service throughout our visit working really hard...

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jay b . 2023-04-20

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Here for a week with a work trip, great food, great friendly staff, especially great service from Ellie.

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RichardH3130 . 2023-04-20

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It's ok for a drink, it's ok for a drink the following day when I collected my car from restaurant next door

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Michael C . 2023-04-18

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Lovely food very quick service. Unfortunately was fined £100 for parking in the car park for 1hour 22minutes?

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Kieran K . 2023-04-15

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Good bar service but no lunch available because they apparently had to close due to a burst water main! "Oh!" said the barman when I went up to order the food, ".. hasn't anyone told you we're closing"? (No!) .. Meanwhile, staff members are serving...

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Colin W . 2023-04-13

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Food was delicious and very hot ! Place needs a revamp though never seen anything so disguising with the state of the sofa chairs all ripped and walls need a paint. My chair was wobbly! Toilets are clean and staff worked so hard. I’m giving...

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brettygina . 2023-04-09

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Ordered on the app including drinks - 20 minutes later the food arrived - still not had our drinks- girl serving said she would find out - 5 minutes later still no drinks- went to the bar I think was the manager was apologetic and...

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Gordon L . 2023-04-04

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Went today Monday 3rd April what a disgrace.. food was absolutely disgusting.. staff here rude and unhelpful..never in my life have I seen this behavior and the place has gone downhill

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Linda M . 2023-04-03

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Had I lovely dinner with the family and I think she was the duty manager Lizzie?she went above and beyond to help us as we had a stressful nephew who was stressed and she made him so happy and made are time there amazing and...

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David C . 2023-04-03

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We visited for Sunday Lunch having booked first. Although it was very busy we were greeted and booked in quickly. Decided on the carvery which was excellent everything was cooked to perfection and didn’t wait too long to be served.

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Connector31264804534 . 2023-04-02

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Not a positive review im afraid. There was 9 of us all together including a 1 year old. We all ordered the same time. Everyones food had come apart from myself, the other half and our little girls. We ordered at 7:23pm everyones food came...

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Kylie P . 2023-03-25

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What a great place to go for a traditional Sunday lunch .Comfortable and warm. Could benefit from more disabled parking

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Christine D . 2023-03-24

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Amazing visit to the quays pub for a Sunday dinner, we placed our order at the bar and was served by a lovely young lady called grace. She was attentive, friendly and served us really quickly despite the pub and bar being really busy. Thanks...

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lewish962 . 2023-03-20

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The staff are all brilliant especially lizzy and Sean always helpful and willing to help if they can

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Wendy G . 2023-03-19

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Went to the quays as a family of 8 the lady taking care of us Lizzie was a absolute pleasure she went out of her way and made my daughter feel special. The food was lovely really recommend the carvery.

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Adams345321 . 2023-03-19

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Had the best time with my family, service was excellent staff were lovely especially grace who catered to our every need, thank you for everything

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Ellie R . 2023-03-19

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Well done Tyler for making us feel special and arranged a great table friendly and professional, with a great smile and polite service.

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Steve I . 2023-03-17

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We were served my Lizzy. She was incredibly kind and gave us a good laugh as well as being super friendly and helpful. The food was amazing. I had the Texas Jack Burger and it was very delicious. Also, we got the ultimate ice cream...

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Ross E . 2023-03-16

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Came out with the family for my birthday meal and we were so pleased with the experience and service! The food cooked by Damo and Liam was so nice and the service from Grace, Keely and Lizzy couldn't have been better! Really great experience and...

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Sharonhansell . 2023-03-12

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me and my partner often come to the Quays Northants and we always have a fantastic carvary and the staff are very helpful I was served by a young man Tyler and was very polite we will be back again soon thank you for your...

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W1074YQsandyking . 2023-03-12

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Please sort the toilets and have a proper cleaner. The toilets are always unclean and we came in Sunday 26th February, somebody had vomited badly in the men’s toilet, it had been corned off but still visible to everyone that used them. Came back in...

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rachelrX3034SW . 2023-02-27

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Travelling with a 13 month old always has its challenges. Kaz and her team at breakfast couldn’t do more to help and put us at ease. They were nothing but lovely to our son and went out of their way to help accommodate for him...

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BLN88 . 2023-02-19

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Had a lovely time here. The breakfast service was outstanding. The place ran like clockwork thanks to Kaz’s floorless organisation. Sadly informed this was her last weekend. This will be a massive loss to the company. Lunch was ok. The carvery was very nice but...

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neil_jone . 2023-02-19

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We had a lovely carvery at lunchtime today 15th Feb. The food was delicious and plenty of it. The beef wasn’t quite ready when we selected our meets, but Kaz very kindly got a few slices for us later. We were told that Kaz is...

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Oweyone . 2023-02-15

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At lovely food and over a week later, we got a parking ticket as I didn’t realise you had to leave your car registration with them. I found a lady up and she was going to sort it out for me cheat on me to...

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R6589BXmarkb . 2023-02-14

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Popped in today for a birthday meal with friends and we all had the carvery which was excellent and good value then followed with desserts that too was good definitely recommend and will be going again

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jcperring . 2023-02-10

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We come for breakfast with my partners family and kaz helped us when we had a little mix up with the breakfasts. She was lovely and kind and she was really helpful with the mix up we had. She was friendly and sweet when it...

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joeltV1918VR . 2023-02-05

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Arrived with kids and parter. Was quite busy and told two hour wait for table. We went upstairs and ordered food while kids played in Wackey warehouse. Good took ages and then I’ve now received a parking fine. Neither myself or parter saw anything related...

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jordonm273 . 2023-01-27

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Myself , my husband and my mother in law visited early January. I have already left a review on google but my complaint has not been dealt with . Our food was cold ,over cooked and very poor quality. We spoke to the waitress and...

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Q1479UTmariag . 2023-01-27

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A group of us came here to have a carvery. It did not disappoint. Meat was great and it was very well priced

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F1518CPbenw . 2023-01-26

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Had a lovely meal with the family, it was busy due to the football being shown, and not a dirty table in sight, we didn’t have to wait long for the food to arrive, it was hot with lovely presentation. The staff were very welcoming,...

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Diane R . 2023-01-22

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the food was lovely The staff are friendly aswell Orderes came quick I would recommend coming here it was delicious 👍🏻👍🏻👍🏻👍🏻

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edie m . 2023-01-22

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We haven't been here for a long while after a bad experience last time, so we were pleasantly surprised to be greeted by a friendly bar person, we both had a carvery meal which was very nice, plenty of choice and hot, small niggle though,...

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alison172 . 2023-01-20

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Took a party of six into the pub for good. My wife is disabled toilet door has had no lock on it for over five months apparantly still broken. Two of the three gents toilets put off action for months, t below is a picture...

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nicklP6278WI . 2023-01-20

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Excellent friendly service recommend visiting the Queys would like to give the bar staff and managers recognition. Very happy customer.

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johngA8803NH . 2023-01-14

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Went to the quays with some work mates after a long shift and was met with nothing but a fun atmosphere and excellent service. Shaun on the bar was 10/10 at handling taxing situations and delivering us fast pace service. Fab bar man. And lizzy...

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gracecV3291BC . 2023-01-14

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Meet family for catch up drink for xmas lunch time excellent place bar staff was good but one stood out Sean he couldnt be more helpfull brought the drinks over to the table for me has i can't pick up glasses very well with my...

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Y1711DPjaneh . 2023-01-12

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Shania and Katie where amazing very friendly and nothing was to much trouble and the young girl in the wakey was so helpful and very polite and big smile for the children food was hot and amazing

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M9137ZAamyj . 2023-01-11

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Excellent service a always. Lizzie on table service is a joy, always going the extra mile to ensure your enjoyment of your visit. My only complaint is that the coffee machine is unserviceable after 3 weeks. I will definitely be back.

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alangZ4811HN . 2023-01-03

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We stayed at the Premier Inn next door and had breakfast at the pub. The service from Kaz and Julia was great and we were made to feel very welcome

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Julie M . 2022-12-27

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Came in the other day and was served by Tyler, his service was amazing would come back just to be served by him again!!! So polite

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codiem532 . 2022-12-22

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Went to the pub last week and the food was proper good and the service from Tyler was top notch, was very friendly and nice, the lad deserves a raise. would definitely recommend

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sahotaman . 2022-12-21

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I had the pleasure of visiting and was blown away by the exceptional service I received from Tyler McFarlane. Not only was Tyler friendly and attentive, but they went above and beyond to ensure that my experience was top-notch. From suggesting menu items to making...

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F2747NKchrisg . 2022-12-21

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