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4.0

Based on 6.058 opinions finded in 4 websites

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Nº 178 in 365 in Newcastle-under-Lyme

Nº 22 of 47 Other cuisines in Newcastle-under-Lyme

CUSTOMERS TALK ABOUT DISHES WITH..paybeautifuloldsirloinfishsteakcookedsteakscheesechickenribonionsaladlettucelobstermustfillet

comment_iconOpinions

Good quality 50 day aged rump steak which was cooked to perfection! Our server Kelly was lovely and attentive. Can highly recommend the bone marrow bernaise sauce, very delicious. The wine menu was extensive also.

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Kara B . 2025-05-05

MORE AT TripAdvisor

Autumn was very polite and attentive and the food was excellent can’t fault anything I will be returning thank you autumn

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tracey d . 2025-05-03

MORE AT TripAdvisor

Our server Millie was very attentive and funny, the fish and chips were banging everything cooked amazing, drinks were worth the price. Thank you Millie

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Trevor P . 2025-05-03

MORE AT TripAdvisor

Lovely food and a fantastic waitress, Autumn, very friendly and professional. Highly recommended. No room for Dessert, generous portion sizes.

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Clair W . 2025-04-26

MORE AT TripAdvisor

My husband said I could have whatever I wanted as it was our 15th wedding anniversary. I asked for a medium well done fillet. It came almost raw. I sent it back and the photo shows how it came back. I couldn’t eat it, the waitress asked if I wanted to send it back again. My stomach was churning by then, so I refused and gave it to my husband. I was offered a free pudding, don’t feel that was good enough. I felt really upset and disappointed as we were given a voucher by our son, it was our anniversary and it was totally spoilt

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Karen Dutton . 2025-04-21

MORE AT Google

Food 2nd to none and service by alissa was top notch , thanks for a wonderful evening

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michael burnett . 2025-04-20

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Booked in early so not too busy had time for a drink at the bar great service. After being seated more drinks arrived quickly and Cait was great taking the order.Food was lovely excellent all round experience.

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KERRY MASTERS-JONES . 2025-04-20

MORE AT Google

This was my first Miller and Carter experience, and will most probably be my last, I found my steak was like chewing leather, for the price of the food I was very disappointed.

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Ellie Clarke . 2025-04-20

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Fantastic service - Cait was very friendly, attentive & helpful. Great food. Thank you!

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Olivia Coutts . 2025-04-19

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First time diners,food was presented lovely on the platters,there was plenty between 2 of us ,our meat was perfectly cooked ,the whole meal was delicious

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Sharon Smith . 2025-04-19

MORE AT Google

Autumn was lovely, great service and lovely food

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Charlotte Machin . 2025-04-18

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Ellie was absolutely amazing ♥️

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Ben Shenton . 2025-04-18

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My Experience was amazing Ellie was absolutely wonderful, she went above and beyond with our service. She had to deal with a complaint from another customer and handled it very professionally and also with empathy. S

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Bev Leigh . 2025-04-18

MORE AT Google

Amazing food and Emmie was a great server!!

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Niamh Moorhouse . 2025-04-18

MORE AT Google

We went for my boyfriend’s birthday and they were so amazing and accommodating. I had asked for a quiet corner in the booking and that’s exactly what we got . Amanda served us and she was so amazing and went above and beyond to take good care of us. The food was so great . The steak comes with onion loaf and the lettuce wedge and a side which is so great and the meat is so well seasoned we really enjoyed our meal. Highly recommend it .

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S A . 2025-04-17

MORE AT Google

First time visiting Miller and Carter and it was a fantastic experience. Food was top notch for the price and our waiter Autumn was brilliant with her service, very friendly and helpful!

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Oliver Ball . 2025-04-15

MORE AT Google

Amanda was brilliant, explained the menu and was lovely and accommodating

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Holly Allen . 2025-04-14

MORE AT Google

Wonderful food, and our server (Ellie) could not have been better. Managed the perfect balance of being friendly and attentive without being pushy. all in all, a top class meal.

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Roy Stoker . 2025-04-14

MORE AT Google

Definitely not what it was. Firstly don’t bother when booking making any requests. I week before our visit I requested - a quiet location in the restaurant - we got seated in a “corridor” leading to the restaurant which was a busy thoroughfare for both staff and customers. So no pre-empting people’s requests at all takes place because she read it out when we arrived to her colleague who then decided where we sat. We were asked about drinks as we sat down and when asked if they did any “proper beer” was told only from a bottle. Not everyone likes lager. The food was just average. I must have had the smallest piece of cod which was over cooked and quite tough. My husband had steak which was full of gristle. However no one actually asked how our meal was or if we had enjoyed it. On a plus side the sweets were the best bit of the meal. But as soon as we had finished the sweets, we were presented with the bill, without even being asked and then we felt quite rushed to pay and leave the table. On another subject we saw underaged drinking going on outside by a mixed age group of teenagers. Very disappointed.

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Ellen Goodwin . 2025-04-13

MORE AT TripAdvisor

Great service by Ellie she’s a star ⭐

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Carol Davies . 2025-04-13

MORE AT Google

Last minute extra birthday dinner for my 10yr old grandson. Fantastic chap Scott made it feel very special thankyou will definitely call again as food excellent even mine ( being the odd vegetarian one ) the pie was delicious.

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linda holland . 2025-04-13

MORE AT Google

Excellent service,Amanda was attentive without being intrusive,polite and helpful.Food was excellent 10/10

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Tracy Bettany . 2025-04-12

MORE AT Google

Autumn was a fantastic server, very attentive and friendly!! Great food too!

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Alicia RJS . 2025-04-12

MORE AT Google

Scott was really nice and polite and the food was fab :)

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Gabby Weaver . 2025-04-12

MORE AT Google

Kelly was an excellent server this evening, me and my partner dined for our birthdays and she made us feel so welcome and special. Always checked on us, always made sure we had drinks and even delivered us a birthday message after our delicious meal! Thank you Kelly! You were a superstar!! X

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Lillie-Mae Allbutt . 2025-04-12

MORE AT Google

Great food great service and great price. Our server Rosie was so polite and is a credit to the restaurant

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Andy Kennedy . 2025-04-11

MORE AT Google

We had a fantastic experience at Miller & Carter, and I have to give a special shoutout to our server, Autumn. From the moment we arrived, she was warm, welcoming, and incredibly attentive without ever being overbearing. She had great knowledge of the menu, offered thoughtful recommendations, and made sure everything was perfect throughout the meal. What really stood out was her genuine kindness and professionalism — she went above and beyond to make sure we had a memorable evening. It’s rare to come across service that feels both polished and personal, and Autumn nailed it. The food was excellent, but it was Autumn’s outstanding service that truly elevated the whole experience.

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Wendy Bursnell . 2025-04-11

MORE AT Google

Wonderful service and lovely food - a big thank you to Kelly for looking after us!

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Jess D . 2025-04-10

MORE AT Google

Quality food and staff went above and beyond to make sure we were happy and had everything we needed. Big shout out to Autumn who even sang happy birthday to make our visit extra special

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Rebecca Johnson . 2025-04-10

MORE AT Google

Served by Autumn Lovely place and fabulous food always a treat

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Andy Swift . 2025-04-09

MORE AT Google

Such a beautiful place and the food was amazing 😍

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Tracy Monks . 2025-04-09

MORE AT Google

Excellent food ….. staff very professional and very friendly ….. Ellie was our server and she was a breath of fresh air , very friendly and helpful … would definitely recommend

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Darren . 2025-04-09

MORE AT Google

Went for a birthday celebration food on par with other Miller and Carters. The service from Autumn and the team was super. The decor could do with an update as this was tired compared to other M&C’s and there was no enforcement of the dress code.

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Tim Hughes . 2025-04-08

MORE AT Google

First of all we were greeted by a friendly gentleman that took us to our table who was very helpful in keeping an eye out for a member of our party who was running late. Then our server Scott who was also really friendly has the ability to have a laugh and a joke while maintaining professionalism! The food was amazing none of us had any complaints. Will be returning again in the near future.

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Ashley Matthews . 2025-04-08

MORE AT Google

The waitress autumn was amazing very friendly and helpful

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Neil Hutchinson . 2025-04-08

MORE AT Google

Scott was brilliant. He was very polite and Friendly. Food was spot on. The lamb was amazing

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Kelly Barrs . 2025-04-07

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We came in for lunch and the food was lovely and our waitress was millie she was very attentive and looked after us very well

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Amy Dale . 2025-04-07

MORE AT Google

I consider myself a bit of a foodie, componctous of the details. As soon as I tucked into their Michelin- starred meal: I was sure I will polishing off this food art. It was just as tasty good, as mouthwatering looked. Stuff found to be super duper kind and helpful, they saved the day twice.

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Peter Erdelyi . 2025-04-07

MORE AT Google

Food quality is absolutely amazing as well as the service, highly recommend.

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Ed Zhao . 2025-04-07

MORE AT Google

Great food and great service from our server Amanda

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Rhydian Lewis . 2025-04-06

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Rosie, our waitress was the most helpful and polite and friendly waitress ever. She helped us choose a wonderful meal that we were pondering over for a while and couldn't decide... the quality of the food was excellent and the service 😋. We will be back soon definitely. Many thanks Rosie 😊

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Soulla S . 2025-04-06

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I recently had the pleasure of dining at Miller and Carter, and it was an exceptional experience. From the moment we walked in, the atmosphere was warm and inviting. The highlight of the evening was undoubtedly our waitress, Millie. She was attentive, friendly, and went above and beyond to ensure we had a fantastic time. Millie’s recommendations were spot on, and she made sure our glasses were never empty. The food was delicious, perfectly cooked, and beautifully presented. The steaks, in particular, were some of the best I’ve ever had. Millie’s excellent service truly made the evening special, and I can’t wait to return. Highly recommend!

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Libby makes stuff . 2025-04-06

MORE AT Google

This was our first time visiting, Food was absolutely stunning, Amazing service from waitresses especially Autumn, thanks again for making our visit great!

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lewis hughes . 2025-04-06

MORE AT Google

Thank you to Rosie, very good meal experience 👍🙂

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Josh Alcock . 2025-04-06

MORE AT Google

Great food. Scott our server was excellent, very friendly and nothing too much trouble, Great service.

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Neil . 2025-04-06

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Excellent service from Stacey And staff .Sunday lunch Excellent thanks

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Phil Dodge . 2025-04-06

MORE AT Google

Service from Rosie was outstanding 😃

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Joanne Connor . 2025-04-06

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Our waitress was amazing 'mertle'

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Scott Cartwright . 2025-04-05

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Served by Kelly couldn’t ask for a better waitress!!!

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Jordan Mitchell . 2025-04-05

MORE AT Google

Lovely evening thank you autumn for your lovely personality and service

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Lian . 2025-04-05

MORE AT Google

Lovely meal and everyone super attentive - all deserve a drink at the end of the shift 🙌🏻

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Beth Pepper . 2025-04-05

MORE AT Google

Scott was our server. He was lovely, funny and definitely deserves a drink after work ;) lovely food as always and quick service

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Georgia Pepper . 2025-04-05

MORE AT Google

Our server millie was amazing 👏. Well done great 👌 job

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Eamonn Lynch . 2025-04-05

MORE AT Google

Great service and Autumn was wonderful

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Jodie Cornes . 2025-04-05

MORE AT Google

Steak cooked to perfection with excellent table service from Millie

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Julia Timmis . 2025-04-05

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Well done autumn for excellent service

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jen rogers . 2025-04-05

MORE AT Google

Served by Scott who was polite and well mannered

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neil martin . 2025-04-05

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Emmie was great! Loved the steak 😋

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Olly . 2025-04-04

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Lovely meal for my son’s birthday! Great service from our waitress Emmie who was very attentive! Would recommend.

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Lee-Anne Hawkins . 2025-04-04

MORE AT Google

Rosie was very friendly and helpful. We enjoyed our visit. Thank you!

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Holly Redfern . 2025-04-04

MORE AT Google

I fell out with Miller and Carter after a poor experience down south in one of their Bedford branches. Came up North for a visit to Alton Towers for an anniversary with my partner, and thought I’d give it another go!!! So pleased I did, the steaks were excellent, well cooked and seasoned to perfection - the pork belly starter was actually insane. Our waitress Autumn was excellent, down-to-earth and extremely good to us - which made our experience so much more enjoyable. I may not be going to another Miller & Carter around my area, but if I ever find myself near this one, I’ll definitely be back!!!

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Victor Terry . 2025-04-04

MORE AT Google

Autumn was amazing. Service was brilliant. Nothing was too much. A credit to the company

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Addison Bailey . 2025-04-04

MORE AT Google

Autumn was a Brilliant waitress. Very professional. Food was great. Lisa the host was very lovely. Greeting us warmly and with a smile

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Stanley Hall . 2025-04-04

MORE AT Google

Brilliant service. Autumn was amazing and nothing was too much for her.

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Jillian Hall . 2025-04-04

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Brilliant service. Autumn was the perfect host. Nothing was too much for her.

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Philip bailey . 2025-04-04

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Thank you to Millie, perfect server thank you for the recommendation on how to have our steaks cooked!

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Steven keates . 2025-04-04

MORE AT Google

Autumn was brilliant and a delight when serving us

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Becca . 2025-04-04

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Autumn was a great waitress. Talked me through checking for my allergy group and returning to confirm all was good. Food was excellent

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Susan Wilson . 2025-04-04

MORE AT Google

The lady who looked after us was very polite and very professional A credit to your company

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michael dudley . 2025-04-04

MORE AT Google

A huge thank you to Millie this evening! Really went above and beyond!

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Annabelle Price . 2025-04-04

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Have just been for meal at miller & carter, the food was great the service was spot on, Autumn was friendly and very attentive.

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Colin Underwood . 2025-04-03

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Good food n nice atmosphere, make sure to book in advance! Rachel was an excellent server. Ribs are so good! Brilliant desert selection

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Joe Meza . 2025-04-02

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Booked a table for 7pm and we were still waiting for food at 8.20pm. Food was good, but drinks are expensive.

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Mark Johnson . 2025-04-01

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Steaks weren't quite cooked as requested, however was rectified with starter and drinks being removed from bill. Thank you to our server Autumn.

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Amy Sylvester . 2025-04-01

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Me and my family came to celebrate my step dads birthday, we are served by autumn who was very helpful, chatty and polite. we enjoyed 3 mains with a few sides, each dish was delightful.

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Keira Isherwood . 2025-04-01

MORE AT Google

Went to Miller and Carter on mother’s day and was served by Autumn. Although food wasn’t the best, autumn was lovely and assisted in any way she could. She is a credit to your company and should be treated as such. Will be returning again soon for a birthday meal and hope autumn will be there so serve us again

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morgan rose . 2025-04-01

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Steak was really chewy, stupidly didn't complain!😡

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I F . 2025-04-01

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Mother day outing with my 90 year old mum and brother, food lovely in fact excellent and placed in a very nice corner table , service from staff very friendly and caring are server was Rosie and she was great also watching her work ethic was excellent with all her customers, a memorable Mother’s Day thank you 👍❤️

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Anthony Webster . 2025-03-30

MORE AT Google

Service with a smile. Emmie was a delight.

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Graeme Lovatt-Waters . 2025-03-30

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The food was very mediocre considering the prices. The service was ok but just that! The most disappointing part was the venue, I found it to be run down and lacked any opulence. It was very aesthetically displeasing. Dirty carpets and upholstery with chipped worn down tables. Looked nice from the outside that's about it.

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Carrie Davis . 2025-03-30

MORE AT Google

Ellie was a fantastic server. Very friendly and accommodated all our needs

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Jenny farnsworth . 2025-03-29

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First-time visitors excellent service/food staff extremely polite

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Darren F . 2025-03-29

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Lovely food as always. Our server Millie was friendly and gave us a great level of service

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Jasmin Manley . 2025-03-29

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Came for mums birthday meal, we were a group of 7 and our table was ready and available upon arrival. Millie was very attentive and took our drinks order straight away. Drinks came where we ordered our food which when arrived all the food was cooked to perfection and we all thoroughly enjoyed. 2nd round of drinks ordered plus puddings which rounded off a great evening. Thank you millie for looking after our table 😃

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Chris Mountford . 2025-03-27

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I don't like to leave negative reviews but unfortunately my tables experience was pretty poor on our visit. The table was booked for 19:45pm 3 of the guests arrived and were seated at 19:30pm and ordered their drinks the remaining guests arrived at 19:40pm and ordered drinks but everyone's drinks finally got to the table at 19:55pm this set the tone for the night we felt rushed when our order was taken and after that our table seemed forgotten about during service we were at the restaurant until 22:20pm and only once were we asked if we'd like any more drinks after arrival. The starters the 2 orders of hot honey chicken wings were both missing the hot honey and the scallops & pork belly was laughable 2 scallops was fair for the price but the 2 thin slices of pork belly wasn't even close with my friend who ordered it joking "where's my starter". With the mains my 16oz ribeye came extra rare when I ordered medium-rare the re-fire was pretty fast and the cook on the steak was much better. A friend had verbally ordered the cote de boeuf and when it came we thought it looks rather small for 28oz and after a few days of deliberation we checked with the person who had a picture of the receipt that he was actually given the chateaubriand thankfully the price is the same but the mistake itself shouldn't of happened in the first place. The desserts were fine except when we were given a dessert menu then didn't get the order taken for an additional 30 minutes which was very disappointing. A friend had also called in advance to add another guest and to have a happy birthday message written on one of the desserts as we were celebrating my birthday which was also missing on the night. For the amount we spent on the experience we had the service was extremely lacking and really put a dampener on what was supposed to be a nice night out.

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Ben Davies . 2025-03-26

MORE AT Google

Lovely meal. Food was cooked as requested and served quickly. Scott was helpful and friendly.

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Sarah Ratcliffe . 2025-03-24

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Best steaks you can ask for . The service was 5 stars as always. Thank you Ellie for your service, you were absolutely lovely.

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Naim Balla . 2025-03-23

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Food was absolutely delicious. Emily went above and beyond to make sure we had the best time. Our new favourite place to eat.

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Hannah McGill (Spatch) . 2025-03-23

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Had a lovely night, Scott was amazing, very accommodating.

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Eddie Kelsall Cope . 2025-03-23

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Emily was absolutely fantastic tonight, amazing service and lovely food :)

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Ellie Grace Powell . 2025-03-23

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Food was fantastic with excellent attentive service from Rosie. Thank you

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Dave Marksman . 2025-03-23

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Fantastic meal, our server Emily went above and beyond for us and that made the experience even more amazing. Thank you Emily ☺️👏

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Nichola Beck . 2025-03-23

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Quality of food very disappointing for the price paid,burger was plain,chips undercooked and onion loaf soggy and greasy.

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Wendy Lester . 2025-03-22

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Ellie was a pleasure, very attentive, took the orders in a timely manner but didn’t rush us. Very pleasant and thoughtful.

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michaela hill . 2025-03-22

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We had a fantastic visit to Miller & Carter, the food was excellent but I would particularly like to mention the fantastic service we received from our waitress, Millie. She was a lovely young lady who impressed me with not only her great service but her help and opinions when selecting our food options, a real credit to the restaurant.

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Daniel Cadman . 2025-03-22

MORE AT Google

Amazing service by Rosie Very attentive and professional with a great sense of humour . Will be back

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mattbfc2009 . 2025-03-19

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Took my wife and had a great meal

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Martin Elson . 2025-03-18

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First of all our server/waitress was Millie, who in our opinion was an absolute natural, managing to deliver exceptional service, managing to speak to us like we had known her for ages!! She wasn’t telling us what she thought we wanted to hear, just absolute truth whilst remaining so professional. I work within a similar trade and wouldn’t hesitate to offer her a job!! The food, was beyond amazing!! Full credit to those chefs because I think I just had the best fillet steak I ever had in my 48 years!!! Thank you!!! Plz Management can you acknowledge Millie and the chef on duty tonight, they are a credit to your business!! We will be back very soon!

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Kristian James . 2025-03-18

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Fantastic place, very friendly n the food is excellent 👌

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sharon colley . 2025-03-16

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Good time at loggerheads, really strange prices on the drinks. Cola costs as much as a beer?! The food is good for pub food and staff are friendly.

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Theo Ramwell . 2025-03-15

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