Miller and Carter Mailbox in Birmingham

Big thank you for Jess for being so courteous and attentive. She made Sunday lunch comfortable and she was absolutely lovely. I can’t wait to visit again!

We were served by Raj who was absolutely brilliant. A very professional service and he couldn’t do enough for us. The food was, as always, excellent too.

Raj was very good and quick i liked him a lot and the food was great will recommend and come back

The Food has high quality and cooked professionally, Service by Rog was really great and he look after everything.. Thank you for great experience..

Fantastic food and service, would highly recommend lunchtime menu

Our waitress was excellent. Food was superb and we didn’t have to wait very long.

Honestly amazing place, take the chefs steak recommendation

Raj was a brilliant waiter, looked after us well especially with allergy questions. Wait time was very short and he was very attentive when we needed something.

I had booked our visit to celebrate my graduation, I arrived still in my graduation robes and was greeted warmly by the wait staff. We were seated and our waitress was very pleasant and engaging, she gave us time to consider drinks and didn’t rush us to order. She guided my parents through the meal options and was really great service. However, when our meals arrived we had ordered 3 9oz rump steaks. Two of these looked perfect, thick cuts of steak, exactly how you’d expect from Miller and Carter, however the third was such poor quality in comparison. It was thin, full of fat and looked more like it was cooked at Wetherspoons than a high end Steakhouse. I raised this with our server and she kindly offered to replace the steak. However, a few minutes after the same steak was returned by a supervisor or manager, advising there was nothing wrong with it and I would be charged again for a replacement. I was not satisfied with this and she continued to argue the cut of meat was just ‘what came out of the packet’. As a business which prides itself on providing high quality steaks I would have been embarrassed to serve such an awful piece of meat. The manager/supervisor spent 5-10 minutes defending the awful meal until she accepted this was a quality issue and not a customer preference one when compared with the other 9oz rump steaks which had been provided to my family. The steak was replaced, however this meant I was without my meal for 20 minutes and then had to eat alone as my family had already finished their meals while they were still hot. No apology was made by the manager, however when our server returned she apologised for her managers behaviour and agreed the steak was poor quality. The remainder of our visit was as to be expected from M&C, gorgeous desserts and delicious cocktails. This was a quality issue, that piece of steak should never have left the kitchen and would have prevented it disrupting our celebration meal.

Visited yesterday after 4pm with the family, the food was insane, definitely recommend the fillet and the king prawn starter😍, served by Alex service was really good thank you we will be back

Niamh are waitress was fantastic. She was attentive and gave us time between courses as requested. Good was delicious

Had another lovely afternoon here before attending the Chris Stapleton concert last night. Food was lovely and service excellent. Niamh was lovely and very accommodating with our requests, she looked after us very well. The lady that greeted us ( sorry don't know your name) was also very welcoming. Overall another lovely afternoon spent at M&C at the mailbox. Thank you.

Great food, great service, nice settings. Enjoyed my ribeye steak, and of course my wine. My wife really enjoyed her vegetarian option. Don't normally expect that kind of inclusivity from a steakhouse so it was nice to see! Staff were mostly friendly and welcoming except for maybe one who seemed a bit on a downer, but all were great at what they do.

Excellent food and great service, only been to the mailbox a couple of times, really must go more often it was top quality.

Was a nice meal with the family and Emily was very helpful and efficient with her service..

Lovely work meal out. Thank you for the lovely experience.

Fairly standard Miller & Carter, in a good way.

I've not had a UK steak that came within a boats length of what is found in Recoleta (Buenos Aires). This was the closest run thing so far, an outstanding meal, excellent service and smart location.

I was served by Sandra. She was amazing!

Emily was our server. She was attentive, friendly and engaging. It was an awesome evening.

Great atmosphere and experience! The shin is a must try. Emily our server was fantastic.

Beautiful service by Emily, very caring and attentive.

The food was lovely and Sandra provided 10/10 service.

Great food and service. Steak was perfectly cooked. Hot honey sticky wings are really tasty. Service was attentive.

We visited for our Daughters 21st last night with all the family, we were served by Ellie, who was so attentive and wonderful, nothing was too much trouble. She made our evening very wonderful and enjoyable. The food was one of the best meals we have ever had at a Miller and Carter. We even managed a little sing sing in Welsh with Ellie, it was wonderful. Thank you💕💕

Had a lovely meal for our anniversary, even got a free little dessert. Our server was Emily who was lovely

Called the restaurant around 40 times to cancel/reschedule as i had paid a deposit but there was a family emergency. No one answered so ended up having to come so i didn’t lose money. Phones need to be answered quickly x

Raj was the star of the show, had the right amount of attentiveness, supported with lovely food & atmosphere!

We dined at 14.00 the service was 1st class served by Raj and food was excellent

Olivia was lovely, great service, food and drinks. Will be coming back soon

Lovely helpful service by Emily.

Amazing meal with a colleague after a meeting, service brilliant and the selection of food superb. Great sirloin with all the trimings. Great staff and very friendly

It was our second visit and as expected food was awesome. The steak was perfectly cooked and I loved the garlic mushrooms. Our server Niamh was such a sweetheart and helped me find my favorite sauce:))

Raj was our server, friendly, attentive and professional. Food was divine and really good value for money

July 2022: Although I went once it opened there was not any atmosphere. However, the steak was fine with chips. I always want to try miller and carter and it did good.

Have visited many miller and carter's all over the UK, and have been too this one a number of times before. Always very busy and with a good atmosphere, went on a Saturday afternoon before going too a show . The food was good , I decided not too have a steak but go for the lamb instead , was perfectly good but could have been pinker and was a little bit too faty. Other than that all was great , service is always good and it's always good value for what you get .

Raj was very nice, funny, attentive. Food was delicious and Steaks cooked perfectly. The chicken wings started was 10/10 particularly! Will definitely be back!

Amazing food & atmosphere, Raj the server was absolute top notch and very freindly.

Very good service Emily was a polite and efficient server with a lovely manner Nothing was too much trouble

Me & my wife went out for our anniversary (20 ) years of marriage. I ordered a stake with all the trimmings & my wife had a burger . Waited a long time for food to arrive & when it did my stake was cold by this time my wife had started to eat her food . The staff offered to mark mine up or even cook me another one . Which I refused. As we had gone out for food together & by the time they would have re cooked my food she would have finished hers . Very disappointed

Great service from Alex, will be returning

Service was very lovely, and food was brilliant, always skeptical to eat steak out but it was lovely!

Found us a table without booking so thank you. As always a fabulous steak and meal here with attentive staff. 5*

Amazing food. Great service from Emily

Ellie was a lovely attentive server and we enjoyed our dinner at miller and carter

Food was nice and Ellie was great very professional and polite and made our experience so much better

Lovely food and even cooked a little more to my liking, Ellie was lovely too - thank you

Raj was a lovely waiter, very welcoming vibes and great energy

We decided to have lunch here before heading off to a show. Restaurant was very busy and we had to wait for a table. Staff were pleasant though and gave us a buzzer to let us know when the table would be ready. We ordered some drinks at the bar and a few minutes later the buzzer went off, so didn't have to wait to long. We ordered the rump and ribeye, and these were cooked to our liking. Steaks tasted great. I decided to upgrade to the chunky chips and they were really nice, Chunky and crispy. Overall, a good meal.

Fantastic meal and service at Miller & Carter at the Mailbox in Birmingham. Special thanks to RAJ, perfect host and attentive service. Thx Raj

A really enjoyable evening. Good atmosphere and excellent service from Niamh. Food as always exceptional

I dined at miller and carter mailbox for dinner, it was a great overall experience, amazing food and service with a smile, we were served by emily who was new to the job, despite this she did great! Thanks so much!

Great meal at Miller and Carter. Had a lovely server, Sandra. Definitely recommend!

Izzy served us. She was really friendly, speedy and efficient. Superb meal. Thankyou.

Izzy was very lovely , she would make sure everything is perfect for us and the food was amazing.

Ellie has been fabulous waitress, food was lovely

I recently dined at Miller & Carter Mailbox and had an outstanding experience. The steaks were cooked to perfection, rich in flavor, and complemented by an impressive wine selection. The ambiance was perfect for a relaxing evening. Our server, Olivia, was exceptional—knowledgeable, attentive, and courteous. She made great recommendations and enhanced our dining experience. Overall, Miller & Carter Mailbox exceeded my expectations in every way. Highly recommended for a memorable dining experience.

Lovely waitress and 10/10 service best cocktails I’ve ever had and lovely steak !!

Our waitress Olivia was wonderful

Thank you Niamh who looked after us for a lovely meal! I had the lunch menu and it was great value with lots of choices. We had a great time!

Unfortunately we couldn't have calamari or fried chicken burger as fryer wasn't working. Steaks were under cooked.

Celebrated my mom’s 60th bday, Our server was Ellie and she really was fantastic, nothing was too much trouble. We were a large table and everyone’s order came out on time with no problems. We all had a great time.

Our first visit to Miller & Carter at the Mailbox, 4 friends having a catch up. It was a lovely location and atmosphere. Lunch menu is such great value and I love the fact you can have a small dessert and coffee as course three as you get the choice of a dessert taster as well as a coffee. Our server Ellie was lovely and friendly and tended to our every need. 5 star service from Ellie and amazing food as always. We will be returning again soon, thank you Ellie and the rest of the team!

Had a very good time, and the waitress Ellie looked after 30 of us, so well. Thanks again

Always a fantastic meal at millers thank you Ellie Lovley waitress

very happy with service and the food was amazing, thanks to ellie for taking all the orders(party of 30) and getting everything right first time, well done to the chefs food was spot on. will definitely be coming again.

The food was excellent and service from Izzy at The Mailbox was perfect.

The food was great, cooked exactly how I wanted it and the service from Ellie was lovely, she was very friendly and polite. Definitely recommend.

Great place. Beautiful view. Fast and polite service (from Ellie) and delicious food. Would highly recommend

Fantastic service and lovely meal

Elly was a wonderful waitress good was fab.. thank you

Fab food and Chloe was a wonderful sever, couldn’t have asked for a better afternoon

The food was pretty good, very tasty and well cooked. The atmosphere, the nice atmosphere you would expect in a restaurant like this. That I didn't expect is the service. I can call it bad or even better rood. Our waitor was in a " pissed to serve you mood", taking our order when chewing gum ( not even in a polite way), dropping the plates to be served on the table and even when we had dessert she just left all the empty glasses in the middle of the table, waiting us to tell her to take them. Anyway, that restaurant needs to have better service.

Lovely experience, I will love to visit again

Niamh looked after us as a table of 10 and the service was spot on, nothing was too much trouble for her. The food was phenomenal, I had the fillet steak and it was cooked to perfection. All the team were really helpful and lovely and even the chefs had smiles on their faces. Thank you Niamh and the team!

Fabulous meal, very efficient and friendly staff

Absolutely lovely and warm service, the long island ice tea was made perfectly. My teen loved the mocktails. We both had a starter. I had the mushrooms and cheese, which was delicious, and the different breads were well paired. My teen had garlic bread and a chicken burger, and the serving was so large that she couldn't finish it. I had the rib eye, and it was the best steak I've ever had! Lovely and relaxed vibe, can't wait to go again.

Raj was very kind and friendly :)

Lovely experience and amazing place to eat aaliyah was our server and she was amazing very attentive and kind and caring

Great service from a great person carried the whole experience on her back if you ask me she should get a promotion. Was able to serve 8 people confidently and made the time desirable- review for Chloe

Fantastic food and service definitely recommend

Steak was incredible. Ellie was very professional and polite. I have been to 5 miller and carters and they were starting to be run down but this was amazing. Best steak in a long time

Everything was just fine. But the toilets could do with being checked more often. We were there approx 2 hours and the toilets were messy with paper on the floor and they were like that when we left.

Ellie was our waitress and she was absolutely amazing. Great service and attention to detail.

Alex was a person who served our table.Absolutley outstanding person.Polite, experience with service,really welcome and always found time for customers even place was really busy.We didn't felt left over

Great service from alex, made us feel welcome from start to end. Will definitely be returning for more good food and vibes!!

The food was great, the restaurant is very clean and welcoming, thank you Sandra to the lovely waitress who attended to us. I will definitely come back.

Our guy Alex was just brilliant. Will come again soon! Thanks!

Very nice food staff very friendly Alex was very helpful

Absolutely amazing. Great steak and service from Alex

What a great meal for tonight! Thank you to Alex, second time he’s served us! We shared the “sharing experience” with the côte de boeuf, sides and wine. Beautiful food, great service, friendly server - just a really nice evening. Lovely cocktails, will always come back.

great food and great service by alex and izzy who brought my drinks over

Great service by Izzy throughout our visit, food was great.

Ambience was perfect as always and Alex our waiter was a delight. Thank you!

Alex was a good waiter and and very promt with everything he did

Excellent meal, Alex was really attentive

Brilliant from start to finish x

Thank you for the nice evening! Alex was amazing.

Great way to celebrate my 70th Brilliant food & excellent service

Thank you Ellie for the lovely and pleasant service! absolute star.