BOX Brindleyplace in Birmingham

Came here in the evening for cocktails the food looked amazing and they had great vegan menu we will be back to eat next time.

Don't bother for watching NFL games. I saw on their socials they were showing the Steelers vs. Ravens game and I quoted that we wanted to watch it in the booking, they sat us on a table for 2 in the main area with loads of screens at 17:45, I waited until 18:00 and was confused as to why they hadn't put the game on, I asked the staff who seemed confused about the question before they said they were putting the NFL on on one screen, only viewable by an occupied table, and it was Redzone, I raised the issue with the staff and explained this was why I'd booked the table in the first place, they then said they'd ask the people playing Shuffleboard if they wouldn't mind the game being on in that area, the area with all the NFL jerseys and posters up, and thankfully they said yes. However it then took the staff a while to put the game on and at one point even changed it back to the England vs. Ireland football game (just in time for a corner) which was on on every other screen and I had to go and ask for the channel to be changed again. Massive shame as it was a great venue and the staff seemed helpful for everything not sports related.

Limited and rather boring food choice. Good drink options, nice place to watch the rugby.

Cam with the fro is energetic polite and a good time great service would 100% recommend coming because of this

Angela was an amazing server! Made the brunch amazing never been to such a good bottomless!

An amazing place to go out with family and friends and the staff was excellent especially Carlotta was too welcoming. Thanks for the service.

Box is one of the most happening places and me and my friends have had the best experience. Good service and equally good food.

Is this 2001, someone needs to fire the dj cos the vibe was whack. Bro hit press play on the same playlist he’s been using for the last 5 years. Outdated music fr fr. How can the di go from Giggs to afrobeats from afrobeats to Estelle and from Estelle to house. Make it make sense… I wouldn’t come back if you paid me a million £

It's not sure if it's a nightclub or a sports bar. After getting the management to raise the disco lighting flashing in my eyes in the first half they made sure to lower it again at half time so I had to ask again. Chips were cold. Sent back. Staff were neither unfriendly or friendly. Lots of screens but none where I was seated that I'd want to watch another game on. Go if you like sensory overload

Was looked after by Angela. AMAZING SERVICE!! Me and my friend went for bottomless brunch and she just kept us topped up on drinks and reminded us of our time limit. The food was really nice definitely recommend. Cant wait to come again

Best place for sports in birmingham

Took £60 off our card for cancelling a table 24 hours before even though we paid the admin fee to change the booking! refusing to refund us, scammers don’t go here!

It's not great that they don't give you the build up to football games.

Amazing karaoke nice drinks wonderful atmosphere

Great vibe and all the songs you need to belt with your friends

Great atmosphere for games and the Thursday bandeoke nights are lots of fun. My friends and I frequent this place and it never disappoints. The food is great. The 2-4-1 cocktails are great value.

Went for bottomless brunch. Area they do this was lovely and away from the crowds downstairs. Found service a little delayed (was very busy). Food was the best bit! Steak fries were amazing.

Great bar showing the footie. What's not to like .

Decent venue to watch sports and catch up with friends over a beer!

At the bar in Brindley place at 6pm full of 7 year olds jumping around .. absolutely disgusting absolute joke.

Great service from Daniel. Tended to our needs and was very prompt.

Far too noisy for my liking, bar table service is hit and miss. Using the bar code scanner is also hit and miss. So if you like sport and happy to just watch and listen it's fine, do not try to have a conversation whilst football on!

Reet was a fantastic host. A lovely atmosphere and I had a great time with my mate

Reet was an AMAZING host, she was so vibrant and lovely followed by Cameron who was SO gracious and welcoming. Kari was SO warm and welcoming. The staff here are AMAZING highly welcoming would go again 10/10.

Fast food service and nice cocktails

A place where they would rather customers order using their app or barcode on the table than take food orders at the bar. A sign of the times but takes away from the restaurant experience. Food was good but it all was a bit clinical which I suppose fast food is supposed to be. The staff were friendly enough but not really my kind of place to eat. If you want fast food fast without a real restaurant experience this is the place for you.

Bar staff were a bit preoccupied chatting between themselves loudly rather than interacting and keeping a customer feeling welcome. Especially after spending a good amount on cocktails. Staff drinking at the bar after shift. Felt like you were interrupting a party just to order as a patron. Cocktails were ok at 2 for 1 all day. But still think the staff arnt the most friendly or professional.

The box is the place to be in Birmingham. Great beers and shuffle board is amazing!! And the staff (aka Alison) was amazing! So friendly and happy. I will 100% come back. Must go in Birmingham.

After having my taste buds offended at Cayote Ugly with the worst ever mojito we stumbled across Box. Caprice made an exceptional mojito after listening to my recent experience and smashed together an amazing pina colada for the wife. Thank you for redeeming Birmingham!!!

**UPDATE** KINDLY ALISON MOODY - AN EXCEPTIONAL MANAGER RESPONDED TO MY REVIEW AND RESOLVED THE SITUATION CANT RATE THAT KIND OF SERVICE HIGH ENOUGH!!! THANK YOU SO MUCH ❤️❤️ I know it’s busy cos England are playing but not happy that I struggled down to the kitchen to order food. Came with a banned product due to religious reasons so I asked for exchange but they would not do it and wanted to charge me again for another meal. Unfair really as the staff upstairs refused to serve food got no burger in the end 😢

Nestled in the heart of brindley place. This Birmingham Broadstreet bar is the personification of class and elegance. We came to watch the olympics and we were not disappointed. Allison took care of us from the moment we walked in up until we left. We need more managers like her in Birmingham, care, love and attention from start to finish. If you want a good time and a good drink in Birmingham, head to the box, Alison will definitely take care of you. :) ♥️

Vibe, food and alcohol are amazing. Staff lacks common sense, autonomy and an understanding of how to make a customer want to come back.

The food was just okay. It was served in a decent amount of time and with a nice range of sauces and even wipes brought to the table. Music inside was too loud for a lunchtime bite to eat, could not hear the chap at the bar.

Lovely atmosphere extremely friendly bar staff air conditioning lovely point 😃

2 for 1 cocktails all day every day. The drinks we had were really tasty and made swiftly. It was a nice setting and not too loud to have a conversation when we visited early on a Saturday afternoon. Would return to try more of the drinks!

Brilliant venue for karaoke and general revelling - highly recommend

Amazing place. Great drinks and service was brilliant. Karoke was the best 2 hours for a work night out. Thank you for looking after us.

Superb evening. Had a great night in the karaoke room. Would definitely recommend.

Great venue. Used the karaoke room which was brilliant. Definitely going again

Went here for a works do! Amazing night! The venue is quality, the karaoke room was a great laugh! Everyone loved it! Will defiantly return!

Great venue, good food. Only downside is that for a sports bar they have really struggled to get sport right on a couple of my visits. Carabao cup final they didn't have commentary in our area for half the game and couldn't show the Wolves game beforehand. Last day of the Premier league we had to ask several times just to show both games. Latest visit for the Scotland vs Germany game was, however, excellent!

Decent hot dog and great bar for sports. Plenty of seating with great views of TV screens. Bit pricey for Hot dog and Chips. Think I paid £15 for this but it tasted nice.

What a joke of a place! £15 for half shawarma that taste like a$$ and not even have service. Pathetic!

Cool bar. Food ok. Ordered again via Qr code. It takes forever to come. There are no toothpicks after eating.

Bloke behind the bar with the piercings was completely miserable, looked and acted like someone had killed his entire family whilst serving me, really bad smart attitude … apart from this remarkably unfriendly guy it’s a nice looking bar with reasonable prices. Would maybe visit again

Now I only review places that were either amazing or absolutely trash and the service here was so bad I’m disappointed more than angry especially for a newer place. Ordered a lunch burrows chicken burger and wedges. Waited half hour for nothing and everyone had finished eating. I get brought a burrows burger that was in fact beef. Went to return it only to be told that a chicken burger was already brought out and no one claimed it? So then why did I get a random ‘chicken’ burger half hour later? They then offered to get me a new burger but I needed to go back to work so asked for a refund. I waited another 5 minutes to be handed back cash for an initial card payment. I would have refused it had I been in the mood for another dispute and waiting another 10 minutes. My glass was also chipped and also cba asking for a new one. Another person in our group was overcharged for wedges that were meant to be an upgrade not a full side. 2/10 get better at running a bar

We had the 2-4-1 £12.95 watermelon and pear punch. One of the worst cocktails I have had, artificial flavour and couldn’t tell if there was gin in it.

Went to Box for the first time for England game and I was concerned it would be rammed and difficult. It was anything but; the staff were very pro active and on top with our pre booked table and no issues at all with the bar service, very prompt.The atmosphere was suitable for the football without being loutish and the food was delicious

Sunny late spring afternoon stopped here for a late lunch ,decided to sit outside on the terrace adjacent to other businesses and walk ways near the Canal side ,after mulling through the menu decided on the deluxe burger with fries The word deluxe makes you think your getting something good but it has very little to do with this burger meal ,though I can't complain about the food taste ,it was delicious and cooked quite a thick beef patty but the rest well not so good the burger was quite small in diameter & was served in a small brioche bun with The word Box burned pressed to the lid there was a small amount of lettuce underneath ,no side salad and the chips (fries) were equivalent to a child's fast food portion Very basic not very filling and was hungry again within a few hours for £14.95 thought might get a little bit more ,my friend had the same but had gone for the bacon option ,a bit of bacon for £2 more! I fully understand prices can reflect the area your in especially around a city & you expect to pay a little more than you normally would say in your local pub or bar but at the same time you do expect a little bit better portion size for your money Between the two of us with a couple of drinks each we'd spent over £50 being a first time visitor I am sure had we explored more we'd have got better value for money

The member of staff popped off a cork in my partners face as they opened a prosecco bottle last night. - no apology was received - refused to be given the name of the individual for us to register a complaint. - given a "free" drink for an injury that was inflicted by their members of staff which could have led to a trip to A&E. - witnesses were present and still no apology from staff I find this reaction disgraceful and I would recommend others to spend their money elsewhere on a better service.

Harriet was so helpful and Alina was fantastic too! Excellent service from Alina and Harriet we will 100% come back we love it here it’s the best

Great food and atmosphere with the sports. 2-4-1 cocktails so good start to tue night

Great atmosphere. The service was quick and the cocktails were lovely. The fries and onion rings were delicious despite the portion sizes being small.

Went for a few drinks and games at this venue. Very good atmosphere and service was fairly quick. They have shuffleboard tables at the back of the venue, played a couple of games which was great fun. Overall a good experience.

Place was booked for post work event for a large group. Apparently we could not have a table which meant multiple receipts for expense claims. Food was fine, could have some salad or vegetables/coleslaw to go with all the fried food and pizza

At the risk of sounding like a Karen, the music was way too loud. The loaded fries and the cocktails were good though, and the staff was kind and helpful!

Great bottomless brunch. Thank you to our server Angela, she was amazing and made our brunch the best!!! Thank you Angela.

Rude and slow service, stars given for atmosphere and setup, Nottingham branch should be used as an example as how to run properly.

Great, brilliant, fun, fantastic, beautiful, splendid

Good night out. Good drinks. Good atmosphere. Cannot comment on the food as I did not eat

Great place for a drink and food, while watching the many tvs showing sport.

First time here, staff were friendly, drinks were good! Very impressed.

Attended on a Tuesday lunchtime with a friend and arrived to exemplary service. We were served by Carlotta. A genuinely friendly and helpful member of staff who took time between serving customers to talk to us about the venue and the services they offered. The light lunch we ordered was brought out on time and we delicious. Also... Asahi beer in tap, amazing! A very pleasant experience, lovely venue and great staff. I will be spreading the word.

Had cocktails with friends and it was a nice atmosphere.

I went here to watch the football with a friend. When we entered, we got told we could sit anywhere that hasn't been reserved and we could use the QR code to order drinks/food. Within about another 5 minutes, we got told we couldn't sit at the table, and had to move (even though it wasn't reserved.). Apparently they needed it for a booking, but they could have told us that earlier. No real apology given. We then tried to order drinks by using the QR code. Failed for both me and my friend. We alerted a member of staff, who went to check. They came back and advised us that it won't be working for our table today. So the two bits of information we received at the start both turned out to be lies. Furthermore, we came especially for the Aston Villa game, like many other people in the place at the time. They decided to have the Liverpool game on instead and they didn't look happy when we asked to change it. All in all, a terrible place. Lies are given by the staff. Customer service is below satisfactory. We didn't end up ordering food from here. I'm glad I've tried the place, as I now know how dreadful it is. Not going to return.

Anna Cosgrove, the best BDM in town !!! I recently arranged a bit oif a get together for 30 people and part of which I took them to Box in Brindley Place and Manhatta on Temple Street Anna and her team were great, from helping me to arrange both of the nights and area's to host guests, food and pre purchased drinks. The night was a complete hit and it is all thanks to you guys. With the Service being top notch and the food on point I would not hesitste to host furter events at ARC Venues and recommed you guys to my network Thank you so much for all of your help you are amazing PS I recommend The Honey glazed hotwings - ate enough of these and drunk enough beer to feed a small army

Too busy and not at all organised. Despite using the app to order food and drinks the food did not arrive all at the same time and the salt and pepper chicken sharer was brought out and still frozen! I had to go to the bar to ask for them to bring another one which took 35 minutes and everyone else at our table had finished eating. Asked for a manager and no one had a clue where they were so no one could help. I really don't think children should be allowed in the place as when the sport is on there is lots of shouting and swearing. Would not return and would not recommend.

Booked for 2.15 for the Liverpool vs Chelsea cup final and staff couldn’t cope, Asked 5 different people about our reservation and got nothing back from them awful service in which we just had to stand so couldn’t order any food. When you book somewhere weeks in advance you expect the reservation to be fulfilled

Superb for a Six Nations weekend. Great atmosphere and a great part of Birmingham. Table service available.

Great place to get together with friends, great choice of cocktails, beers, wine & spirits & lovely food, would definitely recommend

Amazing family service. They make me feel at home really good vibe ,reet is the best she got me printed on a pint of Guinness.. thank you so much

Dodgy guy in the bathroom holding tissues hostage, dryers not working. Was offering tissues and soap to the white clientele only. Ruined the entire experience.

Great place , should have more of a cocktail selection though

The best venue for watching live sports, fantastic beer selection

Great vibe, great venue but need more staff. We have been twice now on a Saturday afternoon and love the place, the amount of sport and TV's is fantastic, however more bar staff is needed. Often 5 to 10 deep at the bar and the app had to be closed down as couldn't cope with the volume of orders. how good the venue is you have to plan for being busy and therefore you need to manage that, I really felt for the bar staff. Huge call out for Alina though who worked tirelessly to deal with complaints, serve people and keep customers as happy as she could. She made a real difference

Great vibe, great venue but need more staff. We have been twice now on a Saturday afternoon and love the place, the amount of sport and TV's however more bar staff is needed. Often 5 to 10 deep at the bar and the app had to be closed down as couldn't cope with the volume of orders. how good the venue is you have to plan for being busy and therefore you need to manage that, I really felt for the bar staff. Huge call out for Alina though who worked tirelessly to deal with complaints, serve people and keep customers as happy as she could. She made a real difference

Just had bottomless brunch, we were served by Angela, she was so attentive and so helpful - would 100% recommend!

Visited on Wednesday afternoon for cocktails ,great place didn't eat there cocktails wonderful and great ambience. Special hands up to Bran excellent customer service ,friendly and excellent cocktails from him .

Dodgy man in the men's bathroom blocking off the hand dryer with lollipops, hand towels and offering soap... Expensive drinks.

All round great night out. Comfy chairs, loads of screens to keep the men happy, food was delicious, drinks reasonably priced, decor fantastic and the toilets were even lovely!! There was a live band playing, you could order from the table with a QR code and most of the songs were 00s/10s/floor-filler hits. Proper good vibe too! Only drawback is no footrest on the high seats (but come on, if that's the only drawback you know you're in for a good night). Photo Booth upstairs which costs £5, plenty of vegetarian options, parking/transport nearby. Staff were attentive, might book a work event there for December! I think I saw two private function rooms.

So disappointed with this venue. Myself and my adult children booked a table at 5.30pm on a Friday as we were going to a show at the Arena nearby. On arrival we me were efficiently taken to our table and told the best way to order drinks was by using the QR Code which we did. There was a really nice atmosphere, I guess most of the guests were going to the same show. After studying the menu I decided to order food at the bar as we have a couple of dietary requirements and could not find on the online system where to put them. Having waited 20 minutes to order food, I was told there was a 20 wait. This was fine as we did not need to leave until 7.30pm. I returned to the table and the drinks had still not arrived and we had been here for at least half an hour at this point. My daughter went to chase and they arrived shortly after. The first drink was a beer that I have had in many places, this sadly seemed to have been watered down. After 20 minutes there was no sign of food however, we decided to give the staff a little longer. After half an hour we started to worry as time was ticking on. At 40 minutes I went to the bar to chase. After another 10 minute wait until a memeber of staff arrived, I was told that they were short staffed and that there were still 4 tickets ahead of mine, possibly another 15 minutes wait. After 15 minutes we decided we could not wait any longer and even if our food arrived there and then we did not want to rush. As I was queuing to cancel my order one of the bar staff came looking for me to say that they could not provide us with our food. This was now over one hour from arriving. The young gentleman was sorry (obvioulsy not his fault). The Manager apparently would offer us a soft drink as compensation only after I asked. The fact of the matter is they should have been honest with us in the first place and our order should not have been taken in the first place and we could have had the opportunity to dine elsewhere. We left for the concert very hungry after rushing into the city from work and once at the venue no time to get food there either. A very disappointing experience. We will not be going back. The sad thing for them is that I was looking at their venue and private spaces upstairs as my job is to source venues for companies who arrange meetings and events. Sadly this is not somewhere I will be recommending to my clients and colleagues.

We as a family loved it. Great cocktails and loved shuffleboard! We will be back for sure. Possibly even later tonight! Thank you

We had the private karaoke area upstairs which was amazing. The hostess was fantastic and looked after us like we were family. I could see that this is a bar expertly looked after by Alison the manager. It was impeccably clean and the service provided was from a team that are clearly looked after well. Amazing night

God atmosphere with footy showing, service was very very slow, may have been caught out but very few staff serving.

Great place to watch sport. TV screens everywhere. Good selection of beers on tap and whilst I didn't have a cocktail, they looked good. Food was really good by all accounts on my table. The also have shufl tables which are good fun. Good place to start or end the night.

Trendy place in the best part of the city.

It's a good a place to watch sports but if they give you a corner table when you reserve and you can't see properly it's disappointing.

Booked a table and requested Live Sport screen, only to be placed in a corner that you can't see either screen clearly.

First time attending yesterday with my friend for a bottomless brunch. As it was a Wednesday it was quiet which meant we got amazing service (however a friend of mine has been on a Saturday too and it was still up to the same high standard). We had the xmas bottomless brunch which included a great choice of cocktails, along with prosecco being topped up after every sip! 😭 Usually with bottomless brunch the downside is the food, but I was blown away!! I got the steak frites which were 🤌🏼 and my friend had these pigs in blankets tater tots. Had the best time, would definitely return, and Angela our server was amazing. Definitely deserves a payrise ✨♥️

We’re here for a bottomless brunch and it’s been so fun. The music is excellent, and the service is faultless - thank you Angela! Really happy with both the food and drinks - we will be back.

Place was half empty yet still took 15 mins waiting at the bar to order a drink, then waited another 15 mins for those 2 drinks to me made, whilst being ignored by every staff member on the bar. Room was filled with creepy men who wouldn’t leave us alone - which the bouncers didn’t care about at all. all in all probably the worst experience i’ve ever had in a bar

Great atmosphere for lunch or hang with mates. Friendly helpful servers. Good selection of food, all delicious. 2 starters was enough for a lunch for 3 of us. Toilets hars to find, located upstairs.

Excellent service, food portions are small but very tasty. Wide selection of drinks, mens toilets upstairs was a downside.

Came here for my Xmas party last night, lovely night out with friends. Good food served. Music was loud but that was the point as it was a party. I'll need to come back and try it for a non exclusive work party.

A bit hit and miss today, food delivered very late and over a very long period. The manager dealt with it very well.

We popped in for a couple of drinks, no complaints or issues to report.

Great place to watch live sports with friends, very nice booths upstairs with loads of big screens. Pizzas were top notch, service was a little slow, but it was a busy Saturday afternoon. I'd suggest looking at the larger options- madri and coors only on draught upstairs was a bit disappointing and we were told that we would have to go and queue down stairs if we wanted anything else.

Best burgers ever, and good service

My boyfriend and I recently visited BOX, on a Saturday night and we were blown away by the fantastic drinks and top-notch service. What made our night even better was the exceptional service from one of their staff member Reet. She helped us with suggesting some great drinks and food. She was really sweet! The trendy ambiance and music made our evening a memorable one! From start to finish, our experience was nothing short of amazing. Cheers to BOX for an unforgettable night – we'll definitely be back for more!

Was in town for a couple of days and stopped by this fabulous place. Really great cocktails (I'm not a cocktails man usually!) But they make incredible cocktails and got good deals as well. Impressive service, fast and friendly. Will definitely visit again next time I'm in town.