Based on 4.276 opinions finded in 2 websites
Based on 4.276 opinions finded in 2 websites
Opinions
Great atmosphere, staff was very friendly and welcoming. Jill our server was great we came in for a family get together lunch and had a lovely meal service was perfect and food came out nice and quickly piping hot
Michelle Harris . 2024-09-15
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Josh made us feel very welcome and excellent service !!!
Dylan Kearney . 2024-09-14
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It was a nice place with good food and services by hywell
NAMUDDU CATHERINE . 2024-09-10
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Birthday Celebration meal for a friend, staff very attentive and made a fuss of my friend with candle on her Apple Pie & sang "Happy Birthday". We thoroughly enjoyed our experience from start to finish.
Marion Desouza-Snares . 2024-09-08
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Best service provided by Michelle. Her service is second to none
Chunglin Chen . 2024-09-05
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Lovely restaurant with great food & service. Kremena our server was very kind & attentive.
Katherine Burke . 2024-09-04
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Took an American visitor here this weekend and she absolutely loved the steak ,was blown over by the beef dripping poured over her chips but i couldnt find any explanation for why they serve 1/4 of a lettuce as a starter
Paul Elias . 2024-09-02
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Calamari and harissa prawns are a waste of money. There’s nothing in the calamari except batter and the harissa prawns have no flavour considering they are cooked in shells … expensive waste as a starter . In face just have main and skip starters . Atmosphere was soo old stale and boring . Staff were soo old took ages to take an order .
Hungertrips . 2024-09-01
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I have been many times to Ruislip branch and l would say on this occasion it was a poor experience with no service at all and took over 45 mins for the lettuce to come which l was surprised as this does not need cooking and then the main courses came 5 mins after. Surely you would want the starter well before the main course. The staff were nice and pleasant when they actually came to attend but honestly l do think the standard of customer experience was not great on this occasion and the filet mignon my daughters had was cold and rubbery which means overcooked and left too long. On this occasion only unfortunately it was poor and must be a "bad day in the office" so to speak. I really hope that these comments are taken as an opportunity to improve as l felt as do all the other customers there did not have the usual experience expected from this branch . Costs are reasonable if the food was good.
Chi Wong . 2024-09-01
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We had a lovely, quiet birthday lunch here. Kremena was lovely.
Gabriella Santiago . 2024-08-31
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Lovely place to eat.Nice atmosphere and very friendly service.
Rita Brown . 2024-08-30
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Had another superb meal at Miller and Carter in Ruislip. Food excellent & service by Josh and as exceptional, Josh was brilliant throughout the meal and really added to the birthday celebration. Polite, courteous and best service we have had anywhere over the years. Deserves a 10 star for service.
Kevin Goddard . 2024-08-30
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We had a lovey dinner at Miller and Carter. Cremina was lovely she make sure our food was to our liking and that made our experience better.
Ilona Cristea . 2024-08-30
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Kremena gave us great service for lunch.
22 12 . 2024-08-30
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Great food and service from Josh
Michael Ernstoff . 2024-08-26
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Had a quick and easy burger served by Nadine, would recommend!!
Nicholas Horsfield . 2024-08-26
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Good service and top class steak
Brian Sullivan . 2024-08-26
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We had a wonderful time at Miller and Carter, today. Clean restaurant, great decor. Excellent service. Menu was varied and reasonably priced. Our server Jill couldn't do enough for us. She was lovely. Learning that one of our party had a birthday, she made sure she spoilt him with their plate decorated and a lit candle. We all sang happy birthday and she stayed to take photos for us. Hope to return soon.
polly woodley . 2024-08-25
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as always no changes 🤩 great food very good service 🤩 we simply love the place
Mario Bum bum . 2024-08-25
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Lovely lunch with the family and the host Nadine made it extra special
sharon hackman . 2024-08-24
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Nadine was an absolute star. Very attentive and pleasant..
Patsy Tyndale . 2024-08-24
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Always fabulous service, highly recommend, we had lovely service from Nadine, very polite, attentive and everything you could want!
Natalie Turnbull . 2024-08-24
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Lovely family meal , delicious food and fabulous service from the lovely Nadine .
Nicola Lawry . 2024-08-24
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I’ve been going to this miller and carter for years. It used to be a lot more consistent with the quality of meals however more recently it can be hit and miss. I still enjoy a meal here every now and again but it’s a shame the quality of food and service isn’t consistent.
A Williams . 2024-08-18
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We normally go to the Miller & Carter (Leefe Robinson) in Harrow (Stanmore) but thought it would be nice to have a “ change of scenery “ so decided to book a table at the Ruislip location. Our booking was at 1.30 pm and we arrived at c. 1.20 pm and were seated promptly. However, our experience went from bad to worse after that. The server (Nadine) said she would be with us shortly to take our order. Ten minutes later she apologised as she had to check for allergies for another table. Another ten minutes later she said she would be with us soon. Meanwhile, I called the manager over and he took our order. It took about twenty minutes for the starter to come. Once we had finished the starter the server cleared the plates. We then had to wait a further twenty five minutes for our main course. When I challenged the manager about the lengthy wait he apologised and said it was because they were busier than normal. The original server (Nadine) also apologised in a matter of fact manner. Finally, we got our bill at 3.05 pm and left. So it took 1 hour and 45 minutes to order and eat 2 courses. On a positive note, when the food came it was excellent and hot. For future reference we will stick to the Harrow (Stanmore) location.
maland715 . 2024-08-18
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Food was amazing as usual. Speedy and great service
Catalina Bublitchi . 2024-08-17
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Amazing service from everyone who served me and my boyfriend on our anniversary tonight especially Georgi the manager. Food and service 10/10 and the lovely Rosie who was so sweet in assisting us at the bar :)
Rebecca Namubiru . 2024-08-16
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This was my first visit to any M&C, as I was recommended to come here. Finding a restaurant that serves a decent steak is almost unheard of these days, until today. From the get go, the service was exemplary, food superb and the attention to my nut allergy, absolutely outstanding. The team are a shining example in terms of customer service and the chef and their teams are outstanding. Today I was looked after by Gail and Gerri. The Manager was Victor, and chef was April. I could not give a higher mark for customer service to each of them, and equally to April for making my meal so delicious. I highly recommend this establishment to anyone who is a steak connoisseur. You won’t get better!
Paul Smith . 2024-08-14
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Good food disappointed that person whose birthday it was , was given an empty plate with a candle on it . I think you good have stretched to a small dessert. It was embarrassing to give someone a empty plate
Maureen Payne . 2024-08-14
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I am a regular goer of miller and carter and I'm sad to say I will not be returning. I visited miller and carter ruislip yesterday evening with my partner. We waited around 15 minutes before we were asked if we wanted a drink. The restaurant was not busy so wasn't sure why this took long. Starters came which was good. Then the dreaded mains. My partner got a burger and I myself got the roast chicken. When my dinner came I sliced into the chicken and it was RAW. There was blood dripping out of the chicken onto the plate. I didn't even have to say anything to the waitress I called, she looked at it and knew straight away it was uncooked. Even she said she wouldn't eat that. It then took another half an hour for me to get my food of which my partners sadly had to eat his burger cold. The manager came over and apologised but said the chicken is probed and she didn't really see how this was uncooked. In hindsight I should have taken a photo or asked her to take it out of the bin and bring it back to me and ask her if she would eat it. She gave an explanation which didn't really explain why there was blood on my plate and why my chicken was raw pink. Just sounded like a bunch of excuses to me really. She apologised, and took the burger off the bill and gave us a free drink each which was good however I didn't really feel compensated with the fact that my chicken was served raw, had to wait another half an hour for another dish and my partner sitting there waiting for my food to arrive whilst his was cold. Overall the experience was a joke. The manager came with too many excuses and not enough liability. It's safe to say I will not be visiting miller and carter again. Just to add a side note, the waiter we had was good. Didn't know his name but he cared more than anyone. Thanks for the disaster!
Neesha Sadi . 2024-08-12
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We had a very pleasant young, good looking guy who assisted us. His name is Nathan and he's such a cutie. Highly recommended service. We'll done Nathan. You should be trained to be a manager in the future. Thank you!
Johnas Manangan . 2024-08-11
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Excellent service from Nathen.
horatiu beaches . 2024-08-11
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Charlotte looked after us brilliantly. As usual, the food was amazing and delicious.
A W . 2024-08-10
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Lucus and Nadine were lovely and great with regards to the service.
Matt Loughman . 2024-08-10
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Excellent food but a bit expensive.
Neil Franklin . 2024-08-10
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Hywell was attentive to our needs, thanks
Louise Dowdeswell . 2024-08-10
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Lovely service from Nadine. Very friendly and helpful.
Leanne Norton . 2024-08-09
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Nadine was friendly and helpful. She brought over anything we wanted or was missing. I’ve based ratings for all our meals and not just mine. Steaks good, chips not as nice as previously eaten. Sad sweet potato fries off the menu. I had a missing ingredient in my meal but that was speedily rectified by Nadine.
Ann Jackson . 2024-08-09
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Nadine gave us top service and was very friendly towards our children making the evening lovely x
Gerri Riley . 2024-08-09
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Had a great experience! Special thank you to Charlotte!
Leah Wynn . 2024-08-09
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Amazing food and service! Nadine was lovely and always checking in to see if we were okay.
Kelly Jackson . 2024-08-09
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The food was excellent, as a non-meat eater i really enjoyed the fish and my husband enjoyed the burger. Jess was our server & was amazing! She was very courteous, friendly and excellent at her job. She also wished us Happy Anniversary throughout the evening and even arranged for our dessert to have Happy Anniversary on the plate, nice touch!
Melasand24 . 2024-08-09
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Very poor asked for large cola given brown water he said the syrup had run out then why serve it any fool could see it was wrong so barpeople and waiters failed to see it was brown water Ordered a steak well done as the menu sta waiter made a detrimental comment that it would be dry "but give it to her anyway" RUDE Hadji was trying a girl and everything was slow and repeated spoilt the evening completely waste of £62 very poor all round
Christopher Bec . 2024-08-08
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Nadine was a wonderful server and is deserving of a raise and a promotion!
Sam Howard | Two Thirds Different . 2024-08-08
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Great food, Nadine was lovely and dealt with difficult table of travellers very well
Megan Jones . 2024-08-07
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Nadine really looked after us. No complaints when I asked for a well done steak. Best steak ever.
Gemma Keeble . 2024-08-07
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Our waitress was brilliant even tho very busy in her station cant fault the service and the food. Nadine perfect
paul gray . 2024-08-07
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The atmosphere is soo appealing and beautiful The food was really good some really awesome steaks at this place the service was top notch the server HYWELL was amazing through out whole time I recommend this place 💯 💯
Airon Travassos . 2024-08-06
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The food was absolutely delicious! The baby button mushrooms are to die for! Our server Hywell was lovely! Great service so friendly and made us laugh as I’m sure we made him laugh! Overall fabulous evening! Thank you
Lara Vina . 2024-08-05
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Great food, great atmosphere. Our waitress Charlotte was very helpful and attentive and made our experience very smooth. Would definitely come again :)
Catriona Paterson . 2024-08-05
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Best steak ive had for a ling time and Hywell was lovely!
Scott Hayward . 2024-08-05
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Everything was perfect and our waiter Charlotte was lovely. Everything was quick and food tasted amazing
Rian . 2024-08-05
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Lovely food and great service from Hywell.
charmain quinlan . 2024-08-05
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Great night. Good value for money and Charlotte was so lovely. Lovely good.
Jen Davison . 2024-08-05
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Came to Miller and Carter Ruislip this afternoon and the food was amazing. My partner and I have come to a number of Miller and Carters and really enjoyed this one. I used get a steak but opted for the lamb today and I am so glad I did. Best dish I have tried. Our server Nadine was absolutely lovely, attentive and couldn't do enough for this. Will be visiting again soon!
Laura Brown . 2024-08-04
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Nathan was an excellent host. He was attentive and polite and even fulfilled my request to bring a birthday message to my girlfriend which made all the difference. Would be happy to visit again at any time
Ryan Fuller . 2024-08-04
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Nadine was lovely and was quick at serving. Kind staff
Jess Wade . 2024-08-04
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Lovely place to go for dinner! I’m a veggie and had many a veggie option, my boyfriend had the steak and loved it! Our server Nadine was very nice and helpful aswell
Grace Dobson . 2024-08-04
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Very good food and service, was looked after by Nadine and had a great time!
Alfie Brown . 2024-08-04
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Fabulous meal, great service especially the way they handled allergies.
Tom Wragg . 2024-08-04
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Nice restaurant need more staff to serve drinks.
Ann Lovegrove . 2024-08-04
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Incredible service from Nathan - went the extra mile - thank you
Charlotte Drinkwater . 2024-08-04
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Nadine was an excellent server and thr food was wonderful as always. Thanks.
C d . 2024-08-04
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We had a lovely meal served by a very nice, polite, smiley young man named Nathan. We will be back.
Zoe Smith . 2024-08-04
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We came for a lovely family meal with a very tired/cranky 5 year old but our waitress Nadine did everything to make the meal an amazing, stress free experience for us all! She was absolutely amazing… Food was lovely too. Thank you so so much x
Jack Searing . 2024-08-04
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Our waitress Nadine was very friendly and professional.
SD33 . 2024-08-03
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Great service from Hywell. Food was great as always
Irfan Makhani . 2024-08-03
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Nadine was great with helping out and always checking in with us.
Clive Beake . 2024-08-03
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Nathan was a great help on the night!
Damien Mullen . 2024-08-02
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Delicious food, good value, great service. A little bit too loud with the music in the background which somewhat affected the atmosphere, but everything else was great.
Nick Kaplan . 2024-08-02
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The food is good. I like coming here but I don’t love it. The service is always absolutely fine, but the place needs a revamp and it is quite expensive. The steak can be a little hit and miss, sometimes really good and sometimes hitting the mark - this time that we came it was great, but served with the onions and random tomato I just think is dated and unnecessary! The pudding is also from the microwave and clearly frozen - this could be much better!
Rosiepenny1 . 2024-08-01
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The food was very nice. Service was good from Hywell. We had chateubraind was cooked as reccomended. Will come back again! Thankyou so much Hywell and team!
Aaron . 2024-07-31
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Overcooked and undersized steak. Too much dressing all over the food and cheese over the fillet steak in the salad, which ruined it. Very disappointing.
Martin Edwards . 2024-07-29
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Excellent waitress. She was polite and always smiling. Service was smooth and quick.
Jaspal Gill . 2024-07-28
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We had the lovely Charlotte serve us tonight. She was very attentive and an absolute delight 😊 As always the food was lush and our eyes were bigger than our bellys.
Denise Busby . 2024-07-28
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It’s not a premier level steakhouse, it’s a chain. The steaks are fairly nice, the issue I have is the number of tables squeezed in really detracts from a relaxed dining experience, making it pretty noisy. The day we went this week it only looked like 2 waiting tables, and I really felt sorry for our waitress constantly apologising for the delays. (That is a management failure). The waitress was lovely, just rushed off her feet, the duty manager looked like she was helping run dishes to tables to help out. It’s a shame as it could be great, just too few servers, serving too many, in cramped conditions. Made it feel like a beefeater at high price. This is our second (and last probably) visit, it just doesn’t cut it as a really good experience.
Steve Adderley . 2024-07-27
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Lovely place. Nathan was very attentive and always smiling.
Manpreet Gera . 2024-07-22
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Excellent meal and service as always. Best steak I have ever tasted!
Andrew Cuerel . 2024-07-22
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Great visit to Miller and Carter Ruislip this evening, very well looked after by Jill, beautiful steak that really hit the spot!!
Nikki Brown . 2024-07-22
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The waiter was very nice she’s a great waiter and amazing service
peter davies . 2024-07-21
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Food is lovely and service great. When it gets busy the waiting staff do get a bit stretched but overall always a lovely experience
Paul Young . 2024-07-21
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Marta was an excellent server, super friendly and very helpful when deciding what to order, she suggested a steak and it was delicious. Lovely experience!
Sienna Martin . 2024-07-21
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Waited for several minutes to be seated. Mon peak hours on a weekday. It wasn't busy at all. Staff walked by, saw me and ignored me. Not even said they'd see me when they can. I left.
sm90 M (smal90) . 2024-07-20
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Miller & Carter Ruislip is an excellent choice for steak lovers. The restaurant offers a warm and elegant atmosphere, perfect for a special night out. The steaks are cooked to perfection, tender, and full of flavor, with a great selection of sides and sauces to complement the meal. The service is top-notch, with attentive and knowledgeable staff who ensure a fantastic dining experience. Whether for a romantic dinner or a family gathering, Miller & Carter Ruislip delivers a memorable and satisfying meal.
Jon Allen . 2024-07-17
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Beautiful food and restaurant. Waitress Nadine was really friendly and helpful.
Lorraine Lambe . 2024-07-15
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Much improved service over the previous visit. Excellent service, tasty food, though the steak needed seasoning.
Robert Newnham . 2024-07-15
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I recently dined at Miller & Carter in Ruislip, and I had a great experience. The highlight of the evening was our server, Jess, who was attentive and friendly throughout our meal. She made sure we had everything we needed without being intrusive. The steak was cooked to perfection, and the overall atmosphere of the restaurant was warm and inviting. I would definitely recommend this location for a satisfying meal and outstanding service.
Natalie . 2024-07-12
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Lovely service from Jess. Thankyou!
Missus G . 2024-07-12
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Food was great as always. Jess was our server today and she was wonderful. Super friendly and super attentive! Thank you Jess!
Franci Fabray . 2024-07-11
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Great service, steak could have been better
parminder kalsi . 2024-07-11
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It was a bit quieter today as the Euro football was on with England playing. Best steakhouse in my opinion and I wasn’t disappointed.
Raj Virdee . 2024-07-10
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My wife and I ordered main and desert Meal. Which we both enjoyed at a set price it was good value for money. And staff were very helpful and friendly service.
Stan Tanner . 2024-07-07
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Disappointed that the chef decides how your food should be cooked even when you have requested how you would like it. Happens time and time again will not order steak from here now.
Sam Quinn . 2024-07-03
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Nadine was very polite and caring waiter making sure our food was up to quality and always asking if we needed anything
Michael Clegg . 2024-07-02
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Nadine was an excellent waitress, very helpful and friendly.
Leigh Gibb . 2024-07-02
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Staff were very attentive and made my Mothets birthday celebrations very special
Geogina Linnell . 2024-06-30
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Went here for my son's 16th birthday. Staff were very friendly and service was quick.
Niz Uddin . 2024-06-30
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Nadine was an outstanding waitress who provided excellent service
Gavin Calver . 2024-06-28
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Quite good service good experience
Nathan Wullschleger . 2024-06-26
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We have a lovely meal with a excellent service.
Pauline Lewis . 2024-06-26
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301 Opinions
Decent continental buffet is served in the morning for hotel guests. The selection of breakfast was limited, but hot, fresh and decent. Recommended for a short stay.
meatlettucesteakscheeseribssteaksaladsirloinribchickenpay165 Opinions
I went with my kids today I was quite hungry as I skipped lunch but had to wait almost 50 mins for food Server was nice but food took far too long and it was the worst I had ever had , and I happen to
meatlettucesteakscheeseribssteaksaladsirloinribchickenpay