Big Smoke Taphouse & Kitchen in Hillingdon

Best spot in Heathrow airport great food good service. Amit the chef served the best sausage sandwich I’ve had this side of the English Channel.

Absolutely lovely staff. The restaurant served me an avocado toast even though it is on the breakfast menu and it was too late to order it. Amit, our waiter, was truly wonderful. He is incredibly funny and joyful. Made a true difference to our journey. Hope you’re reading this by the sea Amit!

Food was nice for airport food. Service from Amit was great, would come back again

Amit is crazy he is funny n gr8

Really friendly and attentive services, while the food portion is questionably small, Rupinder’s services will put a smile on you.

Great breakfast and service from Hafiza who was very pleasant 😀

Hafiza attended us, very attentive and helpful. Nice place , atmosphere and good food 🙏 thank you.

We were serviced by our lovely Amit. It’s our eloping wedding/honeymoon and he made everything easy in terms of ordering and our food came out about 10 mins after ordering. We did come at 6:20 am. All the staff are very welcoming and helpful. Thank you for making our first holiday as a married couple and our 1st holiday together since having our kids in 8 years. Thank you.

Excellent service by Harpreet. Delicious burger (try the Big Smoke).

Server Hafiza was fantastic really helpful and knowledgeable.

Very good burgers and nice employees. Claudia served our table like a pro 😊

@Hafiza was excellent host, I would recommend this place.

Really nice surprise at LHR T2. The food was amazing, especially the ale sausages. Prompt service and plenty of space to sit. Nice attentive and friendly service from Hafiza too. I’d love to return!!! :) thank you!

I had a big layover in Heathrow and spent most of my time at the Big smoke. Food was great atmosphere was also great and the waitress Taranjit was super nice and attentive. Overall a great experience 😊

Taranjit made an excellent T2 start to our holiday!

Taranjit provided excellent service. Food was good. A nice pre flight meal.

Very efficient and friendly staff. Food was right portions and tasty.

We has a absolute lovely meal I had some side bowls and they were chips,wings,and garlic bread and my neice got a cheese burger

Thank you Harpreet so lovely and smiley such a good vibe 10/10 food

Quick and easy. Our server, Hafiza, was very attentive.

Great food and Coffee and Kasia was Amazing. The best waitress and very kind too. Great experience because of her wonderful service and hospitality.👏👏👏👌

Taranjit was lovely. Excellent service!

Great experience when traveling with my family - lovely assortment of good and allergy conscious

Today I was in T2 in Heathrow and visited this restaurant, the was good and the attendant Kasia was fantastic!!!

What great food and service - Lourita our server was very friendly and polite!

Great food and perfect friendly service from our server Taranjit!

Nice food before a flight at the end of a long working day! Harpreet was pleasant and helpful 😄

I went again to Terminal 2, security was madness pre Easter. Luckily found my way to Big Smoke Tap House. The front hostess got me a table near bar where could watch the football. Harpreet my server was very helpful as we found a better substitute for out of stock chips, thin cut fried breakfast potatoes with my smoked pork and beef sausages, washed down with a medicine man west coast IPA. Service was smooth and efficient. I know where to go next time in LHR T2!

Lovely coffee and lovely staff! Thanks Harpreet!

Decent grub and good service accommodating some fussy eaters! (Taranjit)

Rupinder helped me make the choice and all as tasty. She was super helpful and friendly. Thank you so much! ☺️

Trananjit has been very attentive, the cocktails were lovely! What a great start to the holiday. Thank you

Taranjit gave us wonderfully warm and helpful service during our recent visit. We had a problem with one meal at it was so professionally and generously resolved. A positive experience in a busy airport is rare! Would definitely return

Excellent and welcoming service. The staff are extremely helpful and kind, particularly for those travelling with children. Taranjit delivered outstanding service with a smile, the beer was perfectly chilled, and the ice cream was exceptional. Both adults and children left delighted and eager to return.

One of the few places at LHR with good, edible food. I am very fond of you, Big Smoke

Excellent service from Kasia, made my holiday and I haven't even left yet. Thank you!

Taranjit was very friendly and helpful. Thank you.

Food was great and quickly made. Claudia was very friendly. Would come back if I’m ever on Heathrow.

Fantastic job and service provided by Premal, he was very helpful and welcoming. Good food and good beer.

Taranjit was excellent and attentive at service.

Food was ok by airport standards. Our server, Taranjit, was attentive and friendly.

Jillian was amazing. Amazing beef brisket well done everyone.

Great food, great service! Hafiz, you are a legend! Best server ever! And so well mannered and attentive! 5 stars! Special mention for Claudia!!

Very good service and great experience. Thanks to Harpreet for the friendly and cheerful service.

Had a great time at Big smoke T-2. Our server Hafiza was very helpful and sweet!

My husband and I enjoyed a lovely meal here (we ordered the Big Smoke Brisket Burger as well as fish and chips and we went “halfsies” on each meal). Both meals were really great and were a spot on recommendation by Hafiz who was serving us. We really enjoyed the excellent service we received from the entire staff, and especially from Hafiz. Would definitely recommend this restaurant and will certainly be eating here again on my next trip through the airport.

My first time trying this place and it was good! Great customer service and many thanks to Harpreet for looking out for us during our honeymoon trip

Kasia best team member ever I seen on airport in Big smoke restaurant, and I would like to say congrats to big smoke restaurant that you have team member like Kasia , Brilliant person and hard worker

Kasia was such a kind person with me. Her service was great! I definitely recommend eat in this place and hopefully you meet Kasia.

Excellent service from bar and franold neckly and troy all are well coming and friendly

Excellent staff service by the Manager and Harpret. Really minded us. Breakfast a real treat also. Comfortable surroundings and after long haul flight it was an ideal place to relax before next flight home

Tasty, quick food while we wait for connecting flights Great service from Taranji + Claudia, who took great care of our daughter's allergies.. would be happy again!

Excellent service from Jeethan today! Made our wait to board much more pleasant! Thank you!

Great place for a good breakfast, lunch and dinner. Plenty of options! Especially when you’re waiting for some hours. The service is great, I highly recommend Kasia, her service is outstanding and very good.

Wilma was awesome! Great experience! Highly recommend! Good food and the ipa was fantastic! Wife really loved the place. Wilma was very attentive. Thank you!

Great food and excellent Service from Wilma. Fast and super friendly! I will definitely stop by on my next travel. Thank you!

All the food was extremely good. Along with great service from our waitress Wilma. Will definitely come back. Made my layover fly by

We had an amazing server, Kasia. She was very sweet and nice. The food was great.

Taranjit was so friendly and helpful, her service was quick and she checked in on me several times.

Food was fine. Service was excellent. We had Kasia who went above and beyond, especially since we had a fussy baby to deal with. I would come back for the service alone. Thanks ☺️

Lourita went above and beyond to take care of us on our recent visit.

Taranjit provided excellent service by customising my order to ideal. Her attention to detail and commitment to meeting my specific needs made the experience truly pleasant x

Overpriced food and Terrible service. Had to send back glasses on 3 different occasions as they were filthy.

Great service from Loveitta and all the team

Wilson gave us a great experience before our flight, even making us an amazing Bramble which wasn’t on the menu! He was attentive and so friendly. Thank you!

Nice atmosphere, clean restaurant perfect place to grab a drink and food before flight. Served by Taranjit who was helpful and attentive.

£15 for a breakfast which is unfortunately airport standard and £7.25 for a Cider. Pretty nice cold pint and decent enough breakfast - sausage the stand out, hash browns crispy. Requested soft poached eggs via the online menu and they were far from that but not the worst I’ve had. Ordered through QR code and food came out quick. Despite not being that busy the staff seemed very rushed off your feet which doesn’t help to create a particularly relaxed environment. Odd vibe but would go again. Probably best option in T2.

Thanks to our server Taranjit ❤️

I had a terrible experience at Big Smoke Taphouse & Kitchen. I arrived, ordered my food, and expected to be served in a reasonable time. However, two tables that arrived and ordered after me—one with two people and another with four people and a baby—received their meals before me. After waiting too long, I had to ask about my order. It seemed like the waiter had to go and make my burger himself because it arrived surprisingly fast after that. The French fries were disgusting—old and stale, the salad was tiny and drowned in an unappealing white sauce, and when I asked for mayonnaise, they brought some kind of white cream with a bad taste. Overall, the service was extremely slow and unfair, the food was low quality, and the experience was beyond disappointing. I would never recommend this place nor come back again. Zero stars if I could.

Taranjit served me and was so helpful and efficient she was constantly making sure I was okay. Food and drink came quickly tacos were tasty.

Tasty but small portions Really great for an airport restaurant! The food was super delicious - the smoked hummus had a really nice smoky note, the garlic bread was fluffy and aromatic. The tender chicken was nice and tender and the fries were just the right amount of crispy. The portions could have been a little larger, but there was nothing to complain about in terms of taste. The service was also great – quick and friendly. If you want to eat something good before the flight, definitely a good choice!

Served by Hafiz, excellent service

Kasia was amazing ! She made me feel so welcome as she was serving the food Food was pretty decent Thank you Kasia!

I ate the best english breakfast in here. The sausage was great, and the eggs were soft, exactly how I asked. Glad to be able to enjoy this food, and surely will come here again!

It was really bad experience. We ordered our food and drinks but the drinks didn't come until we asked for it at the end. And when it came the ice in cranberry juice already melted. So it shows that it was left at the counter for a long time. The thing is we told one of the server about the drinks not here yet and he said he will check but ended up he just went to the kitchen and walk around without even going to check on our order at the bar. Really bad service and the server who can to serve us at the end with the drinks don't even apologise. Won't come back again.

I had a great experience at Big Smoke Taphouse & Kitchen! The atmosphere was relaxed, and the staff were friendly and attentive. The selection of craft beers was impressive, with plenty of options for every taste. I tried their burger, and it was juicy and full of flavor. The prices are reasonable for the quality of food and drinks. Overall, it's a great spot for a casual meal or a drink with friends. I’d definitely visit again!

Great food, wonderful Bloody Mary. We were served be a few waiters, all were supwr friendly and engaging. Go Ajay. Thx a lot

Great food, good coffee and friendly staff - Vimal provided great service!

Great place for food and drink before the flight. Primal was absolutely amazing. He look after us really well. His service was top notch. Thank you very much

filling breakfast was tasty beans are too small portion better it was normal beans with bigger portion Lourita was very kind and made sure we was happy thanks 😊

Arrived at 5ish was shown to our table, food. ham, egg, chips and veggies breakfast Hot and delicious Drinks Champagne and tea Very well Served by Harpreet 👌

Amazing service by Taranjit!! Will definitely come back again!!

Good food. Fast service. Server named Kasia was super friendly and very welcoming!

Lourito did a great job serving she was patient , food was good.

Good service, nice people. Primal very helpful 👏

Our waitress Taranjit was very welcoming & really helpful. The food was good & the service quick.

Laurita was our server...really great! Recommended food and beer that was perfect for us.

Terrible dining experience. When I entered the restaurant I was greeted by a man who asked if I was a member and when I said "NO" he just walked away. Then a lady came and led me to an uncleaned table when there were other clean tables available. When ordering, the other tables were available for ordering and I was told to scan the code and order. Maybe I'm not a member and don't deserve good service. Bad service, bad dining experience,and never come again.

Everything was great! Our server, Taranjit did a proper job!

Very nice place to spend time at London Heathrow. Taranjit service was great, friendly n kind!

Really nice food and good service! Manpreet Kaur was very helpful! :)

Dione was my server this morning she was friendly polite and very welcoming. Food was excellent, not your usual rushed substandard Airport food. Reasonably priced too.

Waitress Harpreet did a wonderful job and the food was amasing.For sure i will pop in again.

Harpreet was very attentive and accepted my order of steak and salad instead of the usual accompaniments. I asked for extra salad vegetables and within a couple of minutes Harpreet brought out more for me. Great service! Thank you Harpreet!

Perfect place for food and drink before a flight. Veggie breakfast was really good as was the Picpoul wine and my server Harpreet was friendly and helpful. Very relaxing experience.

Served by Harpreet who was brilliant! Thank you

Harpreet was attentive and kind

Nice place with food served quickly. Waiter Harpreet incredibly helpful and served the best coffee Canadiano.

Thank you Harpreet, what a lovely lady, excellent service

Dione was the perfect waitress. Polite thoughtful and friendly. Really nice person 👍