Cast Iron Bar & Grill in Hillingdon

It’s a typical airport restaurant. Probably busy most of the time

It gave the impression of a steakhouse, but the menu only featured one sirloin steak option and a lamb rump dish. The wait time was so long, and when the steak finally arrived, it was overcooked. Overall, the experience was average.

Decent continental buffet is served in the morning for hotel guests. The selection of breakfast was limited, but hot, fresh and decent. Recommended for a short stay.

Visited the grill that pretends to be a steakhouse where they advertise offerings that do not exist. Firstly on the menu it had a tag that said if you join our club you will get 20% off your bill, was told by waiter that this offer was cancelled also the sauce advertised with the rump steak was not available but the would give me a peppercorn sauce instead. So I ordered the special rump steak with chips along with peppercorn sauce priced at £27, the plate came with a small small piece of very tough meat a small pot of fries and some arugula scattered on the plate along with a very watery supposedly peppercorn sauce not at all enjoyable then to cap it off the bill came and I had been charged £2.25 extra for the watered peppercorn sauce all in all atrocious.

Outstanding service, staff were extremely kind and food is great

Arsha is an awesome Server! Super attentative and a great attitude! I came in without a reservation and she found a table and promptly got my drink and food order. She was then on top of things throughout the experience

I previously left a 2* review, so let me start by saying this venue is MUCH improved. Recent improvements to the menu seem to have been rewarded by a growth in popularity, as it's been a lot busier on my more recent visits. And I'm a big fan of the new menu. Food is much better, with more choice. I ENJOY eating here now. The staff are always very welcoming and the food is good (if a little pricey, compared to alternatives). My suggestions for the manager would be to manage customers better (turning away customers when there are empty tables can't be good for you) and reintroduce other steak cuts - the decor advertises different steak cuts, where only sirloin is on the menu (with rump as a special). Vastly improved on a year ago though

Sorry but cannot really enthuse about this place. I was looking forward to a nice steak and was impressed by the notice on the wall giving the various expectations for how one would like their steak. However in reality my steak was not as ordered and neither was the chaps on the table next to me. It was as if all steaks were cooked the same in bulk. Service was ok but I saw none of the exceptionality experienced by other reviewers, indeed the checkout was quite brusque. However it is a pleasant place to eat and the rest of the meal and that of my partner was very nice.

Excellent service, great cocktails, delicious food and plenty of parking.

Beautiful food and atmosphere. Constacio’s kindness was exemplary and the highlight of the experience. Will definitely visit again

Super nice services especially kimod and. Recommend to everyone if you travel to London.

What a lovely place, nothing negative to say, we decided to eat in the bar rather than the restaurant, the food was great, the staff were great. Definitely recommend 👍🏻

Beautiful sirloin steak, very well cooked, and served with a delicious glass of Merlot. Our waiters were impeccably professional and attentive. A wonderful meal and very reasonably priced given the proximity to London Heathrow Airport.

This is my 2nd visit here by way of Charlotte, NC, USA. I must say ALL the staff from Arsha, Harshit (yes that's the correct spelling😂🤣) & last but by far my favorite, Vincy. These people are amazing & the food is awesome. The salt & pepper squid is my favorite starter while the steaks are a well seasoned, well cooked main course choice. The lodging accommodations are A1 as well. My apologies for not taking more photos. Mizz_Stanton

Visited for dinner. We shared a salad, each had a main dish, a beer and a glass of wine for around £100. The main dish was quite voluminous, so it was good enough to share 😊 For the steak, I ordered the fillet medium, but the finish was almost well-done, which was a bit disappointing. However, the overall seasoning was good and delicious. I ordered a draft beer, which was also delicious, and the red wine was plentiful, so I think it was a good value for money. The service from the staff was also very polite and good. I regret not ordering fish and chips.

really good food! lovely atmosphere, and very friendly and helpful staff/manager, was very accommodating to myself and my mum.

Amazing food both meat and desserts.

Was there for a 3 day training course. Lunch was included. Unfortunately other meetings and training courses were going at the same time, so when lunch was called there was a surge of people trying to serve themselves from the buffet. This caused a massive bottleneck. As a vegetarian the options were not as good for eat-eaters. Fair enough, but at least give it some flavour. Even the breakfast situation was similar, a mass of people and not enough space to serve yourself.

They need more vegan and vegetarian options!

Nice at atmosphere, but the food is over priced. Clearly caters to business people on expenses who do not care. Our food was not cooked to order. £36 for a steak alone, but it was cooked medium to well done rather than medium rare. A friend had pasta, which she said was bland. The staff took half our order but forgot the other half of the table so we had to get up and go and find the waiter. It took over an hour before we got any food from sitting down. The restaurant itself is really nice tho. Great atmosphere when we were there.

For an airport hotel restaurant this was awesome. For that matter for any restaurant this was awesome. Great steak, service and wines. My wife really enjoyed the tarragon chicken. Great staff. Highly recommend.

Fantastic steak, beautiful fish, fabulous salad, kind and quick service. Can't fault it 👌🏻

Fast service and good food for an airport restaurant.

Food was sub par. Ribs were dry, caesar salad drenched in sauce that was more reminiscent of ranch dressing than caesar, Parmesan fries were that - French fries with parmesan sprinkled on top - save your money. Service was ok. Would not eat here again, in the future we'll opt for uber eats.

cast iron and grill heathrow is an absolute culinary gem! From the moment I stepped in, I was captivated by the inviting atmosphere. The staff's attentive service made me feel like a valued guest throughout my dining experience. The food was beyond exceptional, with every dish expertly prepared and bursting with flavor. I left cast iron with a satisfied palate and a strong desire to return. Highly recommended!

We had a great evening and dinner here. Vincy was super, friendly and made us comfortable. Lovely food, ambience.

Punts itself as a speciality steak venue buy the warning sign was the serrated steak knife that could double as a woodsaw. No sirloin, so had to have fillet which had to be sawed through and looked like the scene of an axe murder when I got through it. The blue cheese sauce was like brown gravy and tasted the same. Highly disappointed. The draught light ale was equally poor so reverted to Stella which wasn't the best. The meat buyer, chef and kitchen manager should be fired. Was still left very hungry so ordered the fish and chips which was passable if you like skin left on fish. The "mushed" peas were an interesting concept - frozen garden peas smashed with a fork; I guess something was lost in translation with the wholly Asian staff. Conversely, the service was excellent and could not be failted I've not been to the Chinese restaurant a few hundred metres down the road but I thoughoughly recommend a walk to try it.

Loved getting away from the hustle and bustle of the terminal.

It's a hotel lobby bar....typical ambience and food choices/quality should be expected. Our waiter was friendly and the service was quick.

Cast Iron Bar & Grill, located at Sheraton hotel Heathrow Terminal 5 was only place available for dinner around the area except for McDonald's. We had Cast and Iron burger, premium sirloin steak, rib eye steak and squid with chorizo. Steaks were alright, but the burger definitely needs to be improved. Overall it's neither great neither bad. Way overpriced for what you get.

Had the car iron burger with some extra veg sides... Was tasty and waiters were attentive.

Stayed at the Sheraton for a week and visited this restaurant a few times. The food is okay, but it’s nothing special. I wasn’t impressed by any of the dishes I tried. I wouldn’t come here to eat if I wasn’t staying at the hotel. The staff are friendly.

Good quality food reasonably priced. This is a "Steak house" resurant and has good quality meat cooked well.

In Sheraton Heathrow. Good Food, Steaks are well prepared and tasty.

Had a fab evening, our waiter Kishor was 10/10 and they even organised a special birthday treat and song for my litter sister. Really special evening

Fabulous freshly cooked food, specialising in steak.

Awful experience. Waiters came once every 30 minutes. Food came out cold and an hour after ordering. Steak was over cooked and we were told it wasn't. Awful customer service. Would not recommend! If I could give 0 stars I would.

Although there was a little hiccough regarding the order in which our starters and mains were served, overall it was a delicious dinner with warm, friendly service. Almaas, our waitress was delightful. The restaurant clearly has a captive market given it is situated within a hotel but the quality is good enough to warrant a visit on its own merit.

There is no focus on customers. Some dishes are good, the scallops eg, some are poor, the fish cake - stodgy, overcooked, uninteresting. The rice pudding dessert is to be avoided at all costs - a huge stodgy mass. No one is interested in customer feedback. Self satisfied comes to mind. And having to go to reception to get access to the Internet - maybe its supposed to be retro! I had thought the Sheraton was a brand associated with quality ...

Customer service was 💯 very good food visiting from 🇨🇦

Had a lovely meal here during our stay at the hotel. The kids were disappointed because the pizza oven wasn't working but the food was tasty. The staff were amenable and chatty. It was clean and well presented. We would love to go back & get that promised free pizza but even if we didn't we would recommend you eat here if you're staying at the hotel.

It was Great it’s the best Steak an co I ever had the service was brillant they were so nice to me I felt like they were friends I really enjoyed it Bye.JM

Lovely, quiet restaurant, great food and friendly service.

Great meal, fantastic server. Fish/chips was fantastic. If you at the hotel, I would recommend.

Food and service was impeccable. I had the tomahawk pork steak which was cooked to perfection. My wife had the Greek salad and chicken, which she loved. Very impressed. 👍🏻

Excellent food. Friendly and helpful staff.

Good food and a lovely manager. Breakfast Sausages were great!

For an airport restaurant this was decent enough, however I wouldn’t visit unless I was staying at the hotel.

The grilled chicken is dry, the fish and chips is mushy, so however the tuna stake and the Caesar salad is amazing. The atmosphere is nice and staff is friendly.

We had fish and chips and and a chipata beef roll and it was average but we only went in to have something before going to bed .But the service was very good

Excellent steak and vegetarian options. You'll be pleasantly surprised by the quality.

Nice scallops and a juicy ribeye.

Terrible customer services! Bad experience in Sheraton hotel! No greeting, missing order, no services, bad attitudes waiter! Food is just okay with overcooked side! Want to let the chef know but no waiter checked on us.

Upon arrival I asked for a table of 2 and the manager or host said to come back in 15 minutes and grabbed her tablet and said she made reservations for us in 15 minutes. It made no sense but okay no problem.. We return back in 15 min and then told us to give us a few. I asked is there a reason why we are waiting? Is there no tables because there seemed to be plenty of tables from where I was standing. She sat us in the club access room and said I’m “getting your table ready”. So she couldn’t sit us there before? Again this didn’t make any sense and if it wasn’t for my husband and my honeymoon I would’ve acted differently but I didn’t want to ruin our night. Once we sat at our table and ordered a bottle service, the service was different. Mood had changed. If you ask me, manager or host was racist and discriminated us from the beginning. Everyone in that room was white and we had a layover so we were casually dressed. Will never return here I just made it the best night possible for my husband. Thank my husband! He has patience I don’t. Lady had blazer short light brown hair. I couldn’t catch her name I was too focused on my husband.

10/10! Thoroughly enjoyed our evening at the Cast Iron Grill. Staff were very welcoming and friendly, a great selection of dishes to choose from and a fabulous atmosphere. The steaks were of excellent quality and cooked exactly as requested by the Chef. Definitely recommend this restaurant to anyone in the Heathrow area - and make sure to try the Cast Iron beer!