Milk Dessert Bar in Norwich

All good. Food available sometimes and good whether its in house or visiting pizza truck: Luca pizza.

The service was very pleasant and helpful, and the place is clean and comfortable. There are mementos of the place's former incarnation as the Mustard Shopwhich adds interest. I thought the food was decent, but not exceptional, and perhaps some thought could be given to the presentation. Still, it is well worth a visit.

Went to this fish and chips shop today . And wooow what can I say everything I ordered was cooked fresh to order nothing pre cooked. The owners of the shop are really friendly and make me feel very welcome . Great food really tasty . If you have chance to go there please do and experience their great food .

Nice city pub. My first time there. The staff were extremely pleasant and friendly. I really enjoyed my meal of sausage pasta. It's dog friendly which is always a bonus. I would happily go back again. Reasonable prices too. Lovely bread and salad . Great deserts. Tiramisu and croissant 🥐 with different fillings and ice-cream. I enjoyed the heritage tomatoes and Charlie's leaves. Today we had mexican food, passion fruit cheesecake, sorbet and banana pudding. Delicious. Waitresses very helpful and friendly.

We were visiting as a special treat for our sons birthday. The service from the waiting staff was very good and the food came out nice and quick. This is an expensive restaurant, expect to pay around £50 a head just for the main meal so I was expecting good quality food. However, I was very disappointed with the quality of my piece of steak. I always order rib eye and I fully understand this is a fattier cut of meat compared to say sirloin or fillet but the majority of the meat was inedible due to sinue and thick, white fat, the type that is never going to melt when cooked resulting in chewy inedible meat. I did bring this to the attention of the waitress who then asked the manager to come over. She did apologise but then went on to say that it was just my ‘bad luck’ due to the cow! She went on to explain that all cows have different levels of fat and I had just been unlucky! This is no way to talk to a paying customer and more so, insult my intelligence! I am shocked to have experienced such bad customer service from a very respectable restaurant. On their website it says their philosophy is, I quote : “Prime is built upon our passion for delivering both an excellent service and the highest quality of food.” On this occasion, the service and quality of food did not meet their so called standards and I have been left feeling very let down and angry. When I received the bill, I had still been charged full price for my steak which I was surprised to see as I hadn’t been able to eat it. I paid the bill including the steak because it was a family meal which didn’t want to spoil it and thought I would express my disappointment formerly. I did email them but they never even had the decency to acknowledge my email hence why I am writing this review.