Milestone in Hinckley and Bosworth

Lovely food, service was friendly

Love this restaurant nice to be able to bring digs in to eat in a comfortable area

Food was lovely.Daisy our waitress was very attentive.We all had a very pleasant evening 😊

Went for Christmas Dinner and to start had to wait 40 minutes to get our table, enjoyed the started but the main meal was not very nice, turkey was dry as anything and the vegetables had no flavour whatsoever. We tried a different pub each year and this is not one I would like to go back to.

Revisiting isn't something I'll be doing again in a hurry. The customer complaint was not about the drinks. They charged full price for an ordered small portion. Attitude from receptionist was delivered with the amended bill.

Table booked for 2pm, arrived 1:55 not seated until 2:30 with no apology or explanation. No high chair despite request on online booking, had to find one and a kids menu, food arrived 3:05, desserts took 15 mins to arrive and £5.50 for the smallest sponge pudding that looked like it came from the kids menu. Servers were polite but looked stretched and overworked. Poor management overall.

Festive menu was enjoyed by all

Our visit to this establishment did not get off to a very good start, when my booking could not be found, the member of staff actually questioning my booking. After eventually finding my booking, which was for 3 people, we were advised that there were no tables of 4 available, so we were sat at a large round table for 7/8, table 26, apparently being the only table available. This table was right by a VERY draughty window which also suffered from a downdraught from upstairs. It was that cold that my daughter kept her outdoor coat on for the whole time and I eventually had to put my coat on, just to stay warm. My booking was for 19.45, we were served a round of drinks and then duly waited for someone to come to take our order, and wait we did, for around 20 minutes, by which time we had finished our 1st round of drinks, when a waitress came over and asked if we would like to order "more drinks". I expressed our wish to actually order our food before ordering more drinks. She took our food order and then our 2nd drinks order. Then once again we WAITED. While still waiting for our food order my son went to the bar and ordered "another" round of drinks. After a further 20 to 30 minutes two of the meals arrived, I had to tell my son and daughter to start without me, as I sat waiting for my meal. When it did arrive I was rather disappointed, the 2 sausages were "cooked to death" and were like 2 sticks of charcoal, the gammon was that dry it was almost inedible and came with a very luke warm fried egg, the "steak" was about the size of my thumb and was just a strip of grissle with a slither of meat attached. Hooray for the chicken and the chips. The peas, tomato and onion rings on all 3 dinners were stone cold, with ALL of us leaving them pushed to the side of the plates. We then sat and waited, yet again, for someone to come to clear our table so that I could advise our disappointment and begrudgingly request the bill. We waited that long that at 21.10, we actually got up to leave, my son and daughter left the establishment while I looked for an elusive member of staff to request to pay the bill, which was a total of £88.57, fortunately to soften the blow of a very poor experience and a well below standard array of food, I had a discount code which reduced the bill to £74.41. Which was £74.41 completely wasted, the overall service was appalling, taking over 2.5 hours, most of that time spent waiting for staff and then waiting a ridiculous amount of time for poor quality and cold food. Having been in catering myself for over 20 years to a very high standard, I would NEVER have sent out such substandard and cold food. In this time of recession I would have expected a far better quality and standard of food and a more fulfilling quantity, so as not to leave customer going away STILL HUNGRY. The absence of staff makes for a very unforgettable event. I await your earliest response with regards to the issue's I have stated above and also your intention with regards to reimbursement and compensation for the poor customer care and equally poor food.

Good food reasonably priced with great service

Good food, but appalling service due to lack of serving staff. Long wait at bar for drinks and food took an hour from order to serving.

Took my family out for my sons 2nd birthday and we all really enjoyed it, service was good thanks to the ladies that served our table. (Hoped they enjoyed the cake I left for them!) The staff were all lovely and the food was delicious everyone ate everything including my fussy 2 year old boy. As I'm a manager in a restaurant myself, I really appreciate the service and food and would 100% recommend this place to anyone. Thank you so much!

13 of us came for a pre-booked family festive lunch, service & food were outstanding! We were really looked after. Cannot fault the food, everyone thoroughly enjoyed their chosen meals. Value for money is incredible. We will definitely return. Thank you to all of the staff.

Nice atmosphere very helpful staff great food and excellent price

Nice dog friendly all decked up for Christmas 🎄 just had drinks to day, will go back again.

A beautiful place to eat and the food was spot on, couldn't manage a pud that's for sure! Highly recommended 👌.

Service incredibly slow. As expected food, drink and service-wise. Toilets are awful, seats missing and generally not clean, cobwebs and grime in the corners. The place needs a good clean and a face-lift.

Very good food and service and good value too

The staff were very friendly and made sure we had all we needed. The food was really good and great service. It made a very enjoyable birthday

Lovely meal and friendly staff and service no complaints all good

Poor ale choice - 8 handpumps with the same ale!!!

Deep clean required, considering a rebrand having wobbly tables with a dirty feel was disappointing. Food was okay but nowhere near as nice as Dobbies for the same price and kids eat free Vs £7 for just a main here.

an awesome place to eat and drink never had a problem with there food or drink

Food good, service good, no issues Excellent experience

Long wait for food although not busy, food overcooked. Staff friendly. Cups chipped and no lids for tea pots. Shame as used to be a popular busy pub.

Went in with my Family today, The food was great, my services was great, i was served by two lovely girls Emelia and Daisy

The meal was okay nothing special and the service was a bit slow. All in one it is an okay place to eat or go out but nothing special about it.

Really good experience, great service, food really nice

1st visit for well over 2 years, this was due to a poor experience, After giving it another try, both Staff and food have greatly improved so we will be going back.

Great atmosphere great service food was plentiful and hot. Has a TV FOR sport, pool table, boardgames and a dog friendly bar with their own menu and free treats, Also do tribute nights

From the moment we arrived, we were greeted by happy freindly staff. We were taken to our table. We had never visited this pub before, it was suggested by a family member. Because of surgery I am only able to eat child meals. This was no problem. Our food was hot and surprisingly very tasty. Our waiter Tommy was absolutely amazing. Nothing was to much trouble very smiley. He did his job with ease. Will definitely go again.

Firstly I would like to say that I have been going to the Milestone Restaursnt for years, and have been happy with those visits. Then I got a dog, and now and again I like to ntake him with me, and so book in to the bar restaurant. The Milestone states that their policy is to encourage people with dogs, but i have stated in a previous survey that automatically you are made to feel second rate by not being admitted to the main restaurant. I have experience of some restsurants allow dogs in their main restaurant, albeit in a restricted area. Much better. The experience myself and a friend had this last time was awfull! I took my dog so we were shown to the bar restaurant. I picked up two menus from the bar and they were dirty and sticky, so i asked for them to be wiped. I also suggested that the rest were cleaned because I had failed to find a clean one! The first table we went to was not good for my dog to settle under as it was in a corner and it was a pedestal. We moved to another table which was wet and sticky, so my friend got a tissue and tried to clean it. The tissue was so grey and dirty thst we decided to try anothe table. The young lady on duty saw us snd came over to clean the table for us as it hadnt yet been done. When my friend touched the windowsill next to her, that also was sticky!! We ordered our food and when it came, mine was good but my friend found some plastic thread in hers and the a hair! Ugh! We called the young lady to take it back, which she did. When she returned from the kitchen, she told us that they had suggested that it was melted cheese. Did they think we were stupid. It was rigid not bendy, and a hair is a hair. The meal was replaced and i have to say the food was delicious. The expereience as a whole was unpleasant, and we saw that the manager was present, but he didn't bother to come over. Even in the bar area the standard of hygene should be upheld, there's no excuse for stickyness water rings on the tables. Sorry, but thats the truth.

Myself and mum and sister enjoy the millstone as we always have good food and clean environment and all the staff friendly and hardworking

Small portions, frozen chips. Very bland. But staff very nice, and place clean and tidy.

We had a table booked for 6pm. We’d ordered by around 20 past/ half past 6 and our mains didn’t come until 8pm. Unfortunately, one of our orders didn’t make it from the waiters order booklet onto their till (despite them reading it back to us at the end of the order). The missed order came at 8:27pm when the rest of us had nearly finished our meals. - no checking if we all had our meals whilst serving - we had to approach someone standing by the till and make them aware of the missed order - No asking if everything was okay with our meals - no apology for the order mistake The saving grace was we got the missed order for free (at our request, not theirs).

We booked a table 2 weeks ago with a dog when we got thair we had not got a table so after 10 minutes they brought us 2 chairs and put us in a corner at another table and left us we where waiting and waiting the staff was just walking by us as if we was not thair so in the end I got up and asked for a menu I took it back to the table and waited and waited in the end my husband got up and asked if we can order they said you have to go to the bar we was not told this so he went to the bar to order same again we waited and waited so in the end we walked out we was in thair an hour never again thair was also people with dogs waiting they couldn't have been told as well

Welcomed in, lovely waitress, cheerful, attentive and polite. Food great. Excellent service and food. Thanks!

The Milestone is a lovely place to enjoy any occasion - fabulous food and drink and lovely staff.

Lovely Sunday roast - huge Yorkshire pudding!!!

My daughters and I went to see the Bon Jovi tribute act. Had a lovely evening enjoying the food and music. Lovely atmosphere and staff were friendly and cheerful. Great night out and we will be back to see another tribute act here.

Good for the reasonable price charged

Lovely service, friendly staff- great choice of food, Dog friendly, food was delicious for everyone. Even games for the grandkids to play . Than you Milestone for a perfect Sunday lunch.

Overall very good, however we were sat 20 mins before anyone came to our table to ask if we wanted drinks, by which time we had used the app to order food and drinks. As with every pub, not enough staff to care for the numbers of customers coming through the door. Those serving were run ragged.

The staff are always so friendly and the food is amazing, my favourite is the cowboy burger.

Service was awful, left waiting for dri ks after ordered another 20 minutes to wait to order meal then over half hour for desserts. Suggest you get the right staff in. Won't be coming back

I do D&D most Sundays and get some food before we start it’s always a good time and the food is always lovely recommend 100% amazing bar staff too!

Amazing service, staff couldn’t do enough for us and made us feel so welcome with a friendly greeting right from when we walked in. Had a lovely evening and will definitely be retuning.

Really loved the food. Family had a good time. Would definitely visit again.

We often attend the Milestone Hinckley for a couples meal, or a family celebration. We are always taken care of by all staff, and our needs are quickly met

Booked a table. Really busy - to be expected considering the date. Delivery was a bit slow - but again not surprising. Food good and staff pleasant. Will go again.

Absolutely gorgeous food, always made feel welcome and the staff are lovely. Food cooked beautiful and very hot when comes out. Will visit again

excellent food, great service, really enjoyed it

Food was great, good service, burger was tasty and juicy...Good special offer, will be back.

The meal was very nice. The service could of been better.

Enjoyed the meal no issues with that and everything was available on the menu

Had a wonderful meal tonight with our party food was lovely. Our waitress Olivia was very attentive and helpful will definitely be returning, plenty of parking

Absolutely terrible 😞 last time we came I gave them 5 stars. This time when I brought the kids it was definitely not a 1 star. The server did her best but the kitchen staff really failed her. I would not recommend eating here. Not even a bowl of chips

Hour long wait for food and gammon gristley and fatty. Not good.

Nice,clean good food service good

Popped in for an impromptu drink and ended up having a meal. The food was good and delivered in good time and hot. Our waitress, Alanna, was very attentive. We will visit again.

Lovely place for a nice meal and a drink, would definitely recommend the pizzas and the burgers as they’re both delicious also mention to the waiting staff and especially Alanna for being so tentative and accommodating our needs. Definitely will be returning again soon when we’re in the area

Visited with my wife for a drink, but decided to have a meal. Food was good and service from Alanna was excellent 👍

Lovely staff, great food, value for money.

Usually a really good pitstop for dinner however I’d avoid the Sunday roast…. What a poor effort. Roast potatoes that were either burnt or undercooked and not even whole potatoes but pieces of potato, insipid gravy (thickened brown water with no taste), lucky if I got a tablespoon of mash, rubberised Yorkshire puddings, seasonal veg ( 2 small pieces of very aldente broccoli, large spoon of peas as hard as bullets to give illusion of a full plate, spoonful of red cabbage), extra side of roast potatoes ? Pffft think we were lucky to get 1 potato, again it was cut into pieces Ever so disappointing…..

My son said the doner kebab and fries was the best he ever tasted. The food and service was amazing, communication to us was absolutely correct for the time waiting for food. We will come again.

Esta the manager greeted me and was an excellent host, food was lovely as always recommend for all

Food always good and always hot. Staff are friendly and will go the extra mile.

Lovely food, a classic Marston's with a lovely atmosphere. A strangely large number of doors around the place. Love the upstairs bit, the bar is nice and the food was splendid. Wings were amazing, burgers, amazing, chips, perfect. Really nice evening meal to look forward to. Will be back 😊😊😊😊😊 Table 30 is a bit wobbly btw!

It was very busy. Waited a little, but well worth it. Had the mixed grill. Food was really good. Staff always friendly and helpful.

Chanelle was wonderful, the rest of the staff were very smiley, food was hot and very tasty!! Overall had a wonderful visit for my sons 7th birthday!

Love coming to the Milestone....everything about the place is perfect. All the staff are so very friendly and professional, food is great and it's a great pub to have as your local

Had surf and turf unfortunately the steak was mainly gristle very disappointing . £3.50 for three slices of garlic bread stater! It was a hot day and waiter was new so I didn’t have the heart to complain he was more than helpful. I’ll go back but not for steak.

Came in to have drink and food with wife,restaurant side was very nice,bartender was very moody,seemed she did not like her job and it was annoying asking her for a drink,food tho was realy good

Food and service really food value for money

Despite being busy, the waitress quickly came over to the entrance and welcomed us to our table. I had requested a quiet table near a window and we got a good table by the rear door of the restaurant. The waitress took our drinks order and recommended we order fairly quickly as there was a table of 12 about to order. Our food arrived well cooked, well presented and hot. The waitress service was impeccable despite her being busy. Although I didn’t get her name she was a young woman with long dark hair in a black dress with black ankle style trainers and she should be recommended.

Nice food and waitresses were friendly and helpful

Unfortunately the meal took nearly an hour to come out and we had to keep asking staff where it was. When one of the three meals finally arrived the steak was over done and like leather. On the plus side, the young male duty manager was very professional and polite. He quickly sorted the steak issue and gave us a reduced bill and complimentary drink accordingly. The actual food was very good though and the manager recovered the situation very well indeed. Our thanks to him and his colleagues who did their best and we left with a very positive impression.

Food is always very good here, only let down by very slow service. Meals take a long time to come out

Nice large pub with grounds, very polite and engaging staff. Regular offering of standard pub foods all arrived hot and together (6 orders). Nice outside area.

Brilliant evening for the Taylor swift tribute night. Brilliant atmosphere service and food! Will definitely be returning for the next one! Thank you

Another fab evening, food and entertainment. Always amazing service from Noah, Tom, Ben and the team. Great atmosphere with the Taylor Swift Tribute show. See you all again soon.

This is a nice place to visit with a pretty good menu choices. It's a no frills pub with food but I live local and I know what I am getting so it's more than a reliable place to visit. Our server Chanelle was absolutely brilliant on what can only be described as a manic evening. It was very busy but Chanelle kept her smile, professionalism and cool throughout. She was attentive and efficient which made our evening lovely so huge thanks to her.

Brilliant service from Noah and the rest of the team, would definitely return again! Thanks for an enjoyable evening

Wonderful service, great food. Nothing too much trouble. Recommend the Sunday lunch and the gammon

Fantastic meal, warm and goof quality food! Excellent service

Brilliant food and service will definitely return

Pleasant and dog friendly and gluten free - superb meal.

Waiting staff always very polite and friendly i eat there with my friend every week

Lovely venue. Great food. Fast service. Value for money

In a word....dissapointing, could have done better and cheaper in Morrisons opposite.

Lovely staff meal was hot and tasty no complaints

I took my friend for lunch. Booked a table. We were shown to one right by an open door. Not one person was seated in that area so felt really isolated. We ordered a glass of wine and white coffee. The coffee came with hot milk. I said very politely I would like cold milk. The waitress gave me such a dirty look. I felt uncomfortable. We ordered lunch. My gammon was mostly fat and inedible. We asked for the bill. Well what a shock when it came. For a medium glass of house white wine it was £6.50. That extortionate. So we won't be going there again as 2 glasses if wine were more than the actual meal. Service was shocking as never seen a waitress as we were in this big area on our own

So after a poor experience five months ago I decided to try a meal at milestone again what a mistake. A lesson in food presentation and serving etiquette would not go a mis I understand it's not a five star Michelin listed eatery but to be treated like a fool is not acceptable. ...Statement.....Consider your options before committing. I don't give a third try you won't be seeing me again. If milestone wish to respond please do but if not at least consider the content.

Waitress’s were very friendly,took a while for the meal to arrive.

Food was tasty (as always!) Service was really slow. Tried to order online instead (via the QR code on the menu), but this wouldn’t let me checkout with comments added to an item so we had to sit and wait for a member of staff to take our order. Food took about half an hour to come out, which seemed slower than usual.

Nice atmosphere, friendly staff and great value food.

The initial greeting was very pleasant and the table was ready at the appointed time. We were taken to our table and offered drinks and menus. Our drinks returned and we ordered food. Excellent meal, very fresh and a good portion. The member of staff who looked after us was brilliant and nothing was too much trouble. Most enjoyable, we will definitely return.

This was a birthday meal for my 82 year old mum, who has had a bad time with health issues. It was a fantastic night and absolutely lovely meal, the staff were so warming and the service was wonderful thank you for making this special for my mum.

Ok for a beer sat outside with my dog in the sun with the strong smell of drains 🫢

Very friendly welcome, our waitress was very friendly. We all had a Sunday roast and it was AMAZING !! Carolyn behind the bar was wonderful! All staff we encountered were so lovely! Highly recommend this pub to anybody and we will most definitely return!

Menu is basic and the food is ok but not worth the prices. Staff are friendly and helpful.