Based on 158 opinions finded in 3 websites
Based on 158 opinions finded in 3 websites
Nº 461 in 538 in St. Helens
Nº 23 of 32 Pizza & Pasta in St. Helens
Opinions
My son went there last night to have pizza then wake up in night been sick. Look like foods poison. Still going sick for 12 hour. Very poor service. I won't recommend go back again.
Vicky Haynes . 2025-02-17
MORE AT Google
Very friendly staff, great food. Hygiene excellent
Paul Jones . 2025-02-16
MORE AT Google
Food took an hour and a half to arrive and it wasn’t even at peak time. I tried to call them but the phone was engaged. I live 3 minutes away and the food was still cold. I will not be ordering again
Oliver Pedder-Platt . 2025-02-02
MORE AT Google
Food took an hour and a half to arrive and it wasn’t even peak time. I tried calling the restaurant but the phone wasn’t working. I will not be ordering for them again
Oliver . 2025-02-01
MORE AT Just Eat
Great food cooked to perfection.
michael . 2025-01-30
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Item arrived on time good cust service
Craig . 2025-01-28
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Food never arrived, no one rang to say its on its way or if someone was at the door, waited up and app said delivered but no food came, awful service waste of money
Jade . 2025-01-26
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Best service around, food arrived hot and the best delivery guy ever!
Peter . 2025-01-14
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Food was cold and wrong toppings on the pizza. They refused to change it! Awful customer service
Jade . 2025-01-14
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Should of been with us at 7 contacted them now 7.30 but it was 7.45 The chips was soggy as well burger was look warm very bad
Len . 2025-01-11
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I didn’t realise I little bit far from the restaurant so I thought the food would of came cold but it didn’t it was all still hot wrapped perfect. Very fresh and the red meat (forgot what it’s called) it was gorgeous and a big portion! Pizzas and garlic bread aren’t greasy they are perfectly done. Will definitely order again
Chelsea . 2025-01-09
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Came out in the snow and delivered early
Ben . 2025-01-05
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Ordered my food at 01:15 and it eventually arrived at 03:20, just over 2hrs after ordering, stone cold!!! The pizza was also burned and grated cheese on the chips was a congealed mess and solid. It’s obvious my order was not delivered straight away after it was cooked and was sat there in the takeaway waiting to be delivered. Only ordered from here as it was the only takeaway open and it’ll definitely be the last as they obviously don’t care about food quality or customers, avoid!!!
Alastair . 2025-01-01
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always pleased to buy from and great quality
colin . 2025-01-01
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Odered at approx 8pm,was given a time window of between 9pm and 9:20PM food arrived stone cold at 9:45,1 hour 45 mins after i ordered,shocking
Thomas . 2024-12-24
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lovely service and friendly staff
Brook . 2024-12-23
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Carlos is the best service and quality food is second to none. Couldn’t recommend enough!
Tom . 2024-12-22
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Food still hasn’t come don’t order from here I’ve called 15 times and still got no answer from them
Kaine . 2024-12-22
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Its been 2 hours an still no food !!!!
Terry . 2024-12-21
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1 hour 20 mins wait for a hotdog! it was nice but no fried onions as advertised. unless that is classed as salad? not very clear when ordering. would i order from again? maybe not due to delivery times
sam . 2024-12-20
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The food is always excellent from Milano every time I order and has always arrived hot. Orders also generally tends to be earlier than the expected delivery time which is definitely a bonus. Definitely gets a 10/10 from me.
S . 2024-12-19
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On 2 seperate occasion i got a notification saying my food had been delivered when it hadnt and by the time it had come it was over an hour late i was waiting over 2 and a half hours.
Sean . 2024-12-14
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ordered at 17:25, arrived at 19:50. after several attempts to get through to the resteraunt on the phone and messages through justeat, asked for money back but was told no money would be refunded and instead I would recieve something extra (this was not recieved either)
Neil . 2024-12-14
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My order hasnt been delivered and its says enjoy your food like what food am i enjoying
Callum . 2024-12-13
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Normal quite good but with this order they said it would be 10 minutes 3 times and come just past midnight
Luke . 2024-12-08
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notifications via the app was not in line with the delivery time, and even stated it was delivered 30 minutes before arrived
Mark . 2024-12-06
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Food was delivered over an hour and half later with ALDI lemonade advertised as Sprite Zero!
Sophie . 2024-12-01
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food was freezing when it finally got here 2 hours late!
Kady . 2024-11-29
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Over two hours late then to turn up burnt pizza and all cold was stone cold. Never ordering from here again absolutely appalling.
Keesha . 2024-11-24
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Always good nice to see you all back and up and running again
Wayne . 2024-11-21
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Ordered A mixed grill it came on a pizza didnt expect that
Ryan . 2024-11-16
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Food came on time and pipping hot - driver is always lovely
Samuel . 2024-11-15
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really enjoy this place. good food, good prices.
Gary . 2024-11-12
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food was well cook and everyone enjoyed eating it .
Joshua . 2024-11-11
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Delivery on time, hot tasty food. Chips were extra good this time too!
Lindsay . 2024-11-06
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Food wasn’t cooked properly at all,my fries were mixed with microwave crinkle cut chips and driver was quite ignorant, driver was also begging me for a good review.
Jayde . 2024-11-04
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Everything was perfect and fresh and hot definitely will be ordering again and it was on time.
Laura . 2024-11-01
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food cold, wrong drinks sent! driver late due to car breaking down, not his fault but food was stone cold
kathryn . 2024-10-31
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Food is always excellent and the guys are always so helpful and lovely! Great place!
jamie . 2024-10-28
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Always early with delivery for me, great service, pizzas are amazing
Chloe . 2024-10-26
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Very nice food polite friendly service
Michelle . 2024-10-24
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Great takeaway always reliable on time never let me down. read notes and requests. Would recommend to anyone 👍 thanks guys.
Ben . 2024-10-23
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I ordered through just eat regularly and everytime, the food has come on time and piping hot - driver is always polite too!
Samuel Richards . 2024-10-22
MORE AT Google
I usually order once a week and everytime, the food was delivered on time and piping hot - driver is always nice and polite too!
Samuel . 2024-10-22
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Always great food and nice people! Definitely me and the lads go to in Newton!
Liam . 2024-10-22
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love this place , always hot and tasty 😋
deborah . 2024-10-22
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always friendly when delivering food
colin . 2024-10-21
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Arrived on time, and great food. Loved it.
Reece . 2024-10-20
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Great food, good place you can rely on later at night to still be open and to deliver in quick time.
Danny . 2024-10-19
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Ordered my food at 19:45 still no sign of food it is now 22:05 and the line is withheld when you ring it ....
Ryan Thompson . 2024-09-29
MORE AT Google
Didn’t read the note saying to leave the food at the doorstep
Mika . 2024-09-15
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Chicken wrap price 6 pounds but he charge me 9 pounds
Umar Gujjar143 . 2024-09-06
MORE AT Google
burger burnt, pizza burnt. chips like rubber .. still order from here but this order is the worse one I have had in. a long time.. couldn't eat it
Sean . 2024-08-31
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Really tasty food and nice owner
Callum . 2024-08-30
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great as always! the granddaughter and her friend on a sleep over totally smashed their burgers! thank you :)
Peter . 2024-08-30
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Meat calzone was lacking in flavour, hardy any fillings and was burnt to a crisp. Looked like a big charcoal bricket. Straight in the bin. What's going on with food quality these days..Just abysmal....!
David . 2024-08-24
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delivered early. good quality and the delivery driver was very friendly and pleasant 👍
Vicky . 2024-08-09
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Burnt donna meat thst was cold , cold chips only 1 tiny piece of shish the chicken was dry and cold . Total waste of money its going in the bin
Leanne . 2024-07-21
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After seeing the owners of this place emptying a vast amount of rubbish from their delivery van that blew all over bridge street ( bin was 10 foot away ) I shall not ever order food from there . Just ridiculous throwing rubbish out virtually right outside your doorstep. Suppose it's their culture
Paul hunt . 2024-07-17
MORE AT Google
Food was luke warm and arrived 1hr and 25mins after we ordered it
Scott . 2024-07-12
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Always a great service from these guys and food never fails 🙌
Darren . 2024-07-06
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Food never arrived, called restaurant and they said I missed the driver. Apparently knocked the door and called. Liars
anthony . 2024-07-06
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Food arrived late and was not nice at all, no kind of apology from the restaurant either.
Jessica . 2024-06-30
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Absolutely burnt to a crisp pizza & wings it’s a shame u can’t upload pics. I don’t know what your cooking chips in but it needs oil changing
leanne . 2024-06-29
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amazingly fast delivery.... never disappoints. great food and always my go to place!
Peter . 2024-06-26
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We have been ordering from here for years. We ALWAYS order our pizzas and calzone from Milano’s and they are usually perfect. They must have been having an OFF night , the calzone was acceptable but the pizza was awful. There wasn’t enough sauce and it didn’t go near the edge of the pizza. There was only a scattering of my extra mushrooms and olives certainly not compared to normal and the stuffed crust was over baked and very tough (I gave up trying to eat it. I was very disappointed.
June . 2024-06-22
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ordered multiple times from this restaurant but really disappointed tonight will not be ordering again, food delivered wasn't correct without any explanation, parts of food stale and other parts undercooked and not edible, really disappointed
Ambah . 2024-06-18
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Order has not arrived! Need a refund
Louise . 2024-06-16
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Arrived over 1 hour late and 3 phone calls to the takeaway.
Andrew . 2024-06-15
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ordered about 11 and only arrived at 2 in the morning
hayley . 2024-06-15
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Ordered at 11-15 food arrived at 1-31 and was freezing
Brian . 2024-06-09
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food was amazing - top drawer!!!!
Dave . 2024-06-01
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managed to obtain the 40% discount, on delivery didn't give me the order of Peroni beer. for the delivery driver to tell me, well you got 40% off. then when I challenged gave me a can of Carling (Which I despis), then gave me another to make up the price. I like the food, but the cheek, don't offer the discount if you cannot make the order.
Mark . 2024-05-31
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amazing pizza and amazing service!
Gracie . 2024-05-28
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Food never delivered. Shop shut so no answer. Extremely disappointed. I’m a repeat customer but may think twice next time!
claire . 2024-05-26
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Quality food 👍 Very kind staff. Definitely recommend
Irina Berge Beauty . 2024-05-19
MORE AT Google
Another great early delivery, I really can't fault this place :)
Peter . 2024-04-21
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food was 45 later than the latest delivery time they specified. they pushed the order back another 15 mins. When it arrived my pizza was very overcooked with burnt cheese on top. Will not be ordering again.
Jayde . 2024-04-19
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Do not buy food from Milano’s. I have seen the owner buy expiring food from Tesco to use in his takeaway. I seen this firsthand and from looking at other reviews this looks to still be happening. This place needs looking into!
Tom James . 2024-04-19
MORE AT Google
Cracking service late at night.
Dale . 2024-04-14
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First time ordering from here definitely ordering again cheesy chips weren't soggy and pizza was amazing
Kino . 2024-04-12
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Everything was hot and fresh and everyone enjoyed their food
June . 2024-04-10
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Beware. I ordered 8 cans of Fosters for £23 delivered due to an unexpected late visitor. When I opened the bag they couldn’t have sent a worse or cheaper lager. Ended up with 8 cans of 3.4% alcohol small cans of Carlsberg. Absolute rip off.
Dale . 2024-04-07
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The kebab was too spicy for me. I asked for the mild sauce, but there was still chilli in it so I couldn’t eat it.
Joanne . 2024-04-03
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Food tastes stale I will never order again
Sb . 2024-03-19
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the food made me so euphoric I started stroking it uncontrollably
Harry Christopherson . 2024-03-11
MORE AT Google
Ordered my food cos i was absolutely starving but it only turned up over an hour later by that time i wasn’t starving anymore but wanted a fat nap my pizza was burnt AND cold cheese were soggy i thought they swam across english channel before they go to me Milk shake tasted like it has been in microwave one of them looked like a cup of radioactive slime long story short still starving and we have ran out of digestive biscuits good job 🎀🌸💗💅✨🌼🥰🌞
Mia Hughes . 2024-03-10
MORE AT Google
I'm not one for writing reviews but this is awful. food arrived over 40mins after I got the notification it was on its way. It was stone cold, wrong drink delivered an the customer service when I rang up to see where my order was, well I have no words. Trying to imply I hadn't received a notification as the food had just left. It was already past the lasted delivery time advised at that point. If I could give no starts I would. I'll be doing my best to get a full refund
Helen . 2024-03-06
MORE AT Just Eat
Didn’t sent food. Tried to request refund via just eat. Text from restaurant stating they won’t refund but sent an extra item as an apology? So they either forgot my order or didn’t send it out to even be able to give a free item. Food finally came, no free item. It was cold. I’m not using Just Eat anymore, it’s always mither! Going direct with local restaurants that appreciate custom and have pride in their food.
shelly . 2024-02-29
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Ordered my usual food when I got home and opened the box pizza was burnt just no excuse for it.No one in the shop fone not ringing to take orders.Lost a good customer.
Blue Man . 2024-02-26
MORE AT Google
absolutely vile freezing cold my bottle of coke was warmer than pizza garlic bread swimming in fat everything tasted like warm up I won't be ordering again from here vile wouldn't feed it to my dog
Louise . 2024-02-25
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Asked for mild sauce on my calzone got none. Other than that the food was ok not the best
Aaron . 2024-02-24
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burnt pizza it looked like it came out of an old coal fire..
Alison . 2024-02-18
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Delivered cold !! Cheap nasty Donner meat, real horrible grisly rubbish that came in a rock hard tortilla wrap and the fries were rank and cold. Only plus was The bin loved it. AVOID this place there are better options.
David . 2024-02-12
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This is my one and only takeaway. I always order pizza and cheese chips on collection and is most of time perfect. Good pizzas with loads of garnish,crispy and very cheesy chips. Carlos is a very good man and is always a pleasure to have a little chat with him 😊
Stefano Niespolo . 2024-02-11
MORE AT Google
Excellent quality as always (Chicken Calzone)
Paul . 2024-02-10
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Love the food, really great but sadly rather late, though usually not late though and I'll still order again. Big bottle of pop for free to compensate so that's lovely
Bethan . 2024-02-08
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Ordered a pizza and garlic bread and a drink. Only got the drink.
Brayden . 2024-02-06
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Incredible food, happy to cater to requests, and carlos always looks after you. super fast collection too even on a busy saturday night. well done milanos!
Hannah . 2024-02-04
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my food was cold can i have refund.
Robert . 2024-02-03
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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98 Opinions
Ordered from here a few times and never had a bad meal. Pizzas are lovely!
1823 Opinions
Absolute shocking ordered a large chicken and donner kebab turned up with 2 pieces of chicken in it no salad and dried up donner meat also ordered chicken in pitta that also turned up the same when I called to complain they where so rude on the phone it was unreal stay away from this place I'm not one for leaving reviews but thought this time I had to leave one the staff are disgraceful and the food is shocking
65 Opinions
Not Hot Stuff any more that was 5 star got a chicken kebab today with all the trimmings and seeing pre cooked chicken warmed up thrown onto a bread with only mayo was a joke
129 Opinions
Waited an hour and 15 minutes to be told the driver had left 10 minutes ago and was on his way. Waited another 20 minutes and was told they didn’t know which driver had took the food or where they had gone. Shambles.