Based on 327 opinions finded in 4 websites
Based on 327 opinions finded in 4 websites
Nº 459 in 538 in St. Helens
Nº 22 of 32 Pizza & Pasta in St. Helens
Opinions
I ordered on Uber eats food came fast and warm would recommend ⭐️
Leah Tully . 2024-12-30
MORE AT Google
not delivered yet again I'm going to bed
David . 2024-12-09
MORE AT Just Eat
Chips were delicious, but ordered garlic bread pizza with pizza sauce and they didn’t put any cheese on, I tried to eat it but it was disgusting sorry
Eeyora Heil . 2024-12-05
MORE AT Google
Fantastic food 5*. Will order again
Ryan . 2024-12-04
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First time ordering from here and it won’t be the last! Food was delivered early, was hot and tasted lovely
julie . 2024-12-03
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Excellent delivery and the food is lovely. The service is brilliant too.
Karen . 2024-11-28
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Wrong items delivered, didn’t follow order instructions!!
Marcus . 2024-11-26
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Excellent food, and excellent service as always, thank you, Suzanne.
SUZANNE . 2024-11-24
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very nice Absolutely recommended Professional staff
Hassan Waheed . 2024-11-23
MORE AT Google
Great service and delivery person was very polite
Sue . 2024-11-23
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Not sure what’s happening but the last few times I’ve ordered, the chicken pieces smell rotten, like the meat is old or off or something
Mellisa . 2024-11-21
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Dreadful food absolute disgrace
Laura . 2024-11-17
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The fries were good but the wings weren’t
Ellie . 2024-11-17
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donner burger was only warm fries were cold still eaten it but have had better from you
Julie . 2024-11-14
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Amazing customer service as always. Thank you everything was perfect. :)
Lucy . 2024-11-13
MORE AT Just Eat
horrible food and the shop stinks
Reece Talbot . 2024-11-11
MORE AT Google
Just wanted to leave a review to apologise to the driver. Thank you so much for getting our food to us and leaving it on the door step. Sorry we didn't answer the door, we fell asleep after some drinks so waking up was like waking the dead. I appreciate the effort with the phone calls and I imagine knocking on the door. we will probably appreciate it more for breakfast anyway! haha Thank you again and sorry x
Lucy . 2024-11-10
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Good food, great quality, on time. Never missed an item. I am ordering from them regularly as they are good.
Alex . 2024-11-08
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They forgot our fries, had to ring and they brought them afterwards
Adam . 2024-11-08
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delivery driver didn't call me and just left the food outside our block of flats.
marbleneya . 2024-11-06
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not worth the size of the burgers for 16 pound 2 burgers no chips nothing else.. sh9cking
Sarah . 2024-11-04
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always good always early and always good food
Alan . 2024-11-04
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Thank you for another amazing meal. Listened to delivery notes. Delivery driver was pleasant. Food was hot and very tasty. Thank you!
Lucy . 2024-10-30
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Only one issue was promoted for free delivery but wasn't free never mind though still good food
michael . 2024-10-29
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Don't get takeaway as often as I used too, Frankley never disappoints. Hot wings still the best thing on the menu.
Oliver . 2024-10-26
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Food was really cold had to bin it
Sarah . 2024-10-26
MORE AT Just Eat
Boneless bucket works out at great value, and avoids usual issues with chicken pieces. Fries are always cooked nicely, seasoning can be a bit heavy or inconsistent - but has a nice flavour (not just salty).
David . 2024-10-26
MORE AT Just Eat
Fab, foods always fresh and gorgeous
Alison Dean . 2024-10-26
MORE AT Google
I ordered a nice Asian style 12inch Pizza with extra pineapple 🍍... They abs forgot to put on my pizza .and it was extra 90p..I'm very disappointed now.
Nikoletta . 2024-10-22
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Thank you so much for always going above and beyond. The food is always perfect and delivery drivers lovely and on time. We really appreciate the extra item as well thank you so much. Your amazing service has made long term loyal customers of us. We rarely go anywhere else. Thank you. Have a blessed day. xx
Lucy . 2024-10-20
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Nice and hot, clean tasty food. Will order again. I’m going to ask if they can put spicy sauce on the vegetarian delight instead of just plain tomato, make it more tasty and give you the option to add a different flavour sauce on the website. 🤞
Karen . 2024-10-19
MORE AT Just Eat
Missing gravy from order £1.50 lost
Richard . 2024-10-18
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Best takeaway near me by far, chicken shawarma was seasoned perfectly and pizza was unbelievable!!! Thankyou very much I will be back soon
Adam . 2024-10-17
MORE AT Just Eat
best in town and has been for years
Lee . 2024-10-17
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Food was below standards. We’ve ordered quite a few times from here but the chicken in the kebab was like someone had gotten the drop tray and collected all the dry bits and chucked it in the pitta. Not impressed. Spent over £40 and do each time we order and this just wasn’t nice food.
Rachael . 2024-10-13
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Delicious food! Ordered the Family Bucket along with a cheese and tomato pizza and everything was lovely! Will definitely be ordering again.
Adam . 2024-10-12
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Best delivery guy ever. Our address is impossible to find. He found it. Legend.
paul . 2024-10-11
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good food, good prices and fast delivery
Matt . 2024-10-11
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I asked for it to be left in the porch as we had Covid. It was left outside in front of the garage so I had to eat cold food.
Rob . 2024-10-09
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chicken and burger were fab, chips were barely warm n soggy. hopefully was just this time
Emma . 2024-10-09
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the chicken wrap was way too salty
Steph . 2024-10-08
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Always great food from Frankie’s definitely recommend
sarah . 2024-10-07
MORE AT Just Eat
Well earlier than stated,very good service
adam . 2024-10-07
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Great tasting food, hot and fresh
mr . 2024-10-05
MORE AT Just Eat
chicken was perfect burger was great
Danny . 2024-10-03
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Didn’t receive my order. Called an it was supposed to be on its way. I have now eaten so I have requested a refund.
mandy . 2024-09-30
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Never got the order what a waste of time
Lisa . 2024-09-29
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chicken was alright,pizza was rubbish no taste.
kellie . 2024-09-28
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Amazing delivery time! Thank you for paying attention to the delivery notes. best pizza I've ever had. All the food is always perfect.
Lucy . 2024-09-27
MORE AT Just Eat
Food hasn’t shown up rang the phone so many times no answer it’s a joke
Kaiya . 2024-09-26
MORE AT Just Eat
I ordered double pepperoni pizza and I got just plain tomato and scarsley any mozzarella. I threw it in the bin ! It tasted not right , I didn't phone up and complain as that's not me and I also was tired after a long day and just wanted a nice pizza ! I order from you a lot and have never had this bad service before, I don't think I will be ordering from you again after this
Gail . 2024-09-24
MORE AT Just Eat
the pizza had been dropped but still tasted it! wish I hadn't! disgusting! chicken not cooked! chicken burger was ok
donna . 2024-09-15
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really nice food, good delivery time and plenty of food for your money, recommended, thank you very much
Matthew . 2024-09-14
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ordered the tex-mex meal and the burger was pink inside didn’t realise until half way through eating it disgusting won’t be ordering from here ever again!
Zack James . 2024-09-09
MORE AT Google
Ordered at 19.07 and food was delivered at 19.17 piping hot.
Kirsty . 2024-09-08
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Only problem I had was the gravy was watery, but other than that, the food was fine.
Sarah . 2024-09-08
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tasty & excellent quality pizza
Caroline . 2024-09-05
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Best pizza and chicken in the city
Adam . 2024-09-03
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Without doubt the worst food I’ve ever eaten……I literally threw it all in the bin and went to sleep, it was that bad my dog won’t even eat the chicken…….I had Bits of everything and all was awful tasting……obviously just a money cleaning place…..my own fault for leaving it. To late to order from proper food places
Marc . 2024-09-01
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amazing customer service, will shop again
Ben . 2024-08-31
MORE AT Just Eat
Food was extremely cheap and tasted amazing, no complaints, 10x better than the local KFC
keiranglover . 2024-08-27
MORE AT Google
amazing pizza, don't ever change your recipe.*****
Raymond . 2024-08-26
MORE AT Just Eat
Was really disappointed today the food was cold the chicken burger was rock solid last time i ordered it was lovely but today really let it down
Carla . 2024-08-24
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Normally don’t have an issue but delivery driver was sat on his phone for agies on my front why my food was sat going cold, gutted.
Jordan . 2024-08-23
MORE AT Just Eat
Just Donner meat , no salad or sauce 🤦🏻♂️ chicken burger was probably a 20p one from Heron …. What an absolute joke ….. My expectations weren’t high on ordering but seeing the food and then tasting it , DISGUSTING!!!!! Don’t waste your money in here
Ian Bonney . 2024-08-23
MORE AT Google
The Fiery burger from here is amazing. That lads are great & very friendly, service is usually quick too. If you order online or over the phone they never mak your fries until you get there to puck up, ensuring freshness.
Suleman Adam . 2024-08-19
MORE AT Google
chips where under cooked, pizza was burned.
Laura . 2024-08-16
MORE AT Just Eat
Thank you for an amazing meal. Everything is perfect as always. Loved the Gravy and chicken strips. Amazing flavour. Pizza the best around. Love the garlic sauce!
Lucy . 2024-08-15
MORE AT Just Eat
Food is always amazing, delivery is always on time or early. Great place for food:)
Kia . 2024-08-15
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Absolutely top notch scran! The best as always.
Lucy . 2024-08-07
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Food nice as normal however Ice cream arrived and not correct. Wrong one sent. I ordered and paid for caramel chew and got cookie. Not happy…
Tarl . 2024-08-04
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Best chicken shop in town,come in every week,amazing food and service, would recommend wings meal and the gravy, food is very cheap and affordable and great portion sizes but needs seating inside
Alfie Cuthbert . 2024-08-04
MORE AT Google
Please start using a cooler bag for carrying ice cream. At £6 a pop I would like it to be frozen as each time it has arrived it’s been melted due to then being attached to hot food. Other than that food is good.
Tarl . 2024-08-04
MORE AT Just Eat
OK I forgot to change delivery address which was reserved butp come on to just eat click on your menu to everything in the menu to be already ordered abit practice
Koreana . 2024-08-04
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Fantastic food as always, pizza was unbelievable and thin like a real authentic pizza. Kebab was unbelievably good and dinner was particularly fresh which is a lovely surprise! Chicken was better than kfc my head actually fell off don’t know it till you try it. 10/10 and I’ll be back thankyou guys
Adam . 2024-08-02
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Good evening, I want to know why I haven't received the order yet and in the app it shows me that it is delivered
Andrei . 2024-07-28
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food was great, nice and hot, great delivery time
Joe . 2024-07-26
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Always fresh and hot, The best in St Helens 😋
Mark . 2024-07-25
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Was feeling hungry and the bus stop was right outside Frankie's so gave it a try. Ordered chicken fillet burger with chips and drinks. The burger was a typical frozen chicken breast and only a small cut out from the breast at best . It was the same size as the bum. Quite small tbh. The burger tasted okay nothing special, the fries on the other hand where hot fresh and salted perfectly, also a good portion compared to say maccies. Would try this place in the future for there drumsticks or other poultry goods .
n Rud . 2024-07-21
MORE AT Google
Always the best, Better than KFC 🍗 by far 👌 😋
Mark . 2024-07-20
MORE AT Just Eat
I loved my food thank you so much! Highly recommend ❤️
Csenge . 2024-07-16
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Just an awful meal. Tasted old and the only thing that was slightly edible was the burger and the bun was stale
Jacob . 2024-07-15
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The food was cold the doe on the pizza was rock solid
Kian . 2024-07-15
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shame the bucket didnt come with a drink as ide have ordered a bottle ok coke, food is allways exemplary from here though.
alan . 2024-07-14
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Didn’t ask for collection I rang and asked could it be delivered if I paid as I can’t drive and they was very rude and said collection and put the phone down on me so I had no food I want a refund
rachel . 2024-07-14
MORE AT Just Eat
The best chicken shop in St Helens. Received the food piping hot, fresh, and the delivery time was great! Highly recommend, especially for locals. 5 stars from me
Mo S . 2024-07-13
MORE AT TripAdvisor
Absolutely wonderful tasting food. Delivery is always fast and arrives within the stated time. Would definitely order again. Highly recommend.
Coastal15307605486 . 2024-07-13
MORE AT TripAdvisor
Fast delivery time and amazing food! 5/5 for me! The whole family loved the food. Burgers extremely nice and also amazing pizzas
Huzaifah K . 2024-07-13
MORE AT TripAdvisor
It arrived 20-25 minutes early. Food was very hot & tasty 👌
Laura . 2024-07-04
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The driver was so horrible we took about 2 minutes to get to the door my bf was stood there unlocking it and he banged again loud aswell and was just utterly rude
Keira . 2024-07-01
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Best takeaway around! Thank you Frankies!
Lucy . 2024-07-01
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Food gorgeous as ever! Only thing was you forgot to put the cheese on my shawarma and chips, and I even left a food note about cheese! I didn't think it was important enough to ring up for and accidents do happen so no worries. All the rest of the food was amazing as always and we will be back next week! :)
Lucy . 2024-07-01
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Pizza was sloppy and unpleasant but the rest of the food was really good.
karen . 2024-06-30
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Always great from Frankie’s, would highly recommend!
Melanie . 2024-06-29
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smashed it again food was spot on and delivery was rapid
Lee . 2024-06-28
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spot on as always best place in town never had a problem
Lee . 2024-06-26
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If you like fresh, hot food that's delivered rapidly to your door get Frankie's chicken. Their chicken strips recipe is second to none. You really need to taste it. Way better than any leading brands.
Ste . 2024-06-23
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The garlic sauce was too earthy , and I think you need be more specific on the word cheese , I wanted grated cheese not cheese slices
Laura . 2024-06-23
MORE AT Just Eat
Ordered from here for a few yrs , stopping due to issues with deliveries, delays etc but not because of the food. Have recently ordered again and today and no issues, time stated was delivered in. Food here is nicer than KFC. Ordered 2 x family mix boxes great value , 6 burgers fries and a ton of chicken. Ignore old reviews
Gill h . 2024-06-16
MORE AT TripAdvisor
We love you Frankie's! Your customer service is second to none! You put a huge smile on my families faces with our order on Friday. You really know how to make us feel like valued customers and I just hope you know that we value you just as much in return! Thank you for being the best! :)
Lucy . 2024-06-15
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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97 Opinions
Ordered at 6.18pm... Got pushed back from 7.05pm to 7.45pm...food still didnt come so rung restaurant 2 times with no awnser. Showed up at the front door at 8.45pm with no notification. Refused food after going elsewhere. Requested refund. Appalling.
1822 Opinions
Not very good on delivery times will let you know about food when it comes after waiting for my delivery i haven't been getting food from here but thought I'd give them another chance i was at work so I ordered my pizza for 7 30 it came at 6 30 so I phone the shop and they said that they would deliver pizza so it came and it was could so the same pizza 1 hour later I'm still waiting now not good.
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Not Hot Stuff any more that was 5 star got a chicken kebab today with all the trimmings and seeing pre cooked chicken warmed up thrown onto a bread with only mayo was a joke
29 Opinions
Not normally a lover of take away pizza, as I can't cook it how I like. But I wouldn't go any other pizza place in st Helens. Shows how good they are when they are pizza. Garlic sauce is really nice