Based on 25 opinions finded in 1 websites
Based on 25 opinions finded in 1 websites
Nº 454 in 599 in Solihull
Nº 70 of 85 Other cuisines in Solihull
Opinions
A really nice bar, comfortable, not loud, bustling but personal. The team were really great and looked after us well. The drinks on offer will suit all tastes and the bar menu was good.
Maxwell7474 . 2023-02-27
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Brilliant service and food in restaurant staff lovely greeted by Sarah with lovely smile really enjoyed food so much choice for breakfast and helpful staff thank you Sarah
jan h . 2023-01-09
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Ordered a meal in the lounge bar. Pasta was fine. Chicken burger overcooked & almost impossible to cut with knife. Returned it to kitchen & never got it back. Queried with waiter who took it back to kitchen & was told by him that we would have to query with hotel. Too much time had past & my partner had finished his meal & plate had been removed so past the point of feeling hungry. Awful food on one part & service all for £50! They did in the end refund for the unedible burger.
Gail S . 2022-10-22
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Me he alojado en el hotel metropole en muchas ocasiones y siempre me pareció muy amable, la comida es excelente y el alojamiento es insuperable.No puedo esperar a volver este año. MMcC
michael m . 2020-05-05
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En general, el lugar es bueno para relajarse y disfrutar de su comida y bebida, pero el único inconveniente es el tiempo que toma tomar su pedido y servirlo.
nik1534 . 2019-08-09
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Waited ages as was unstaffed most of the time. Over priced and not a comfortable place to sit. Save yourself and grab a corona from a supermarket and sit by the lake
Redbaronwolf . 2019-05-30
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Super spot overlooking the lake and wildlife, pity the prices resembled London prices and were more than anticipated. good service.
Lawrence S . 2019-04-23
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My friends and I visited the bar at the Hilton Metropole while attending an event at the NEC. We seemed to end most of our nights there sharing a drink after the event, and on a couple of occasions we ordered food as well. The bar is very comfortable and, as expected from the Hilton brand, the staff were excellent. The food is a little on the expensive side, but the quality and standards are high. Over our visits, we ordered sandwiches one night and from the hot food menu another. Especially noteworthy was the duck salad, which was part of the specials menu. It was plentiful, delicious and the duck was cooked perfectly! My friend ordered the sausages, mash and Yorkshire pudding, which also looked very good! The food and atmosphere made this the perfect place to socialise after hours!
GuruLark . 2019-01-17
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Had a couple of meetings here so thought the bar would be a good place to relax before and after. The area is cold, I did ask for someone to turn up the heating - it didn't happen. I ordered tea and toast and was surprised as to how expensive to was. Bring your big wallet. The hotel seems to used for conferences and air crews stopovers as well as business users so its busy. Hand for the airport and the NEC. Its OK, but I'd use a different hotel in the future.
travelbag3011 . 2018-11-21
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Stayed in this hotel for one night only. Ate dinner in the bar and it was really nice. Service good too. Would recommend.
jo-marshal . 2018-11-17
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fabulous hotel staff and food ,lovely bar ,room was outstanding,we stayed on the night before our Caribbean holiday and will definitively stay again just because it was so fab. Thanks to all the staff especially Patrick in the restaurant
jaynesimpson . 2018-09-27
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Not the cheapest way of hydriating yourself but it was nice to look out onto the lake in the sun! The wooden seating wasn't entirley practical either. Inside the bar is very elegant and the staff were very attentive. Perhaps a little too attentive, watch out for the service charge! it is cheaper to go up to the bar yourself.
Zora F . 2018-07-19
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Not the place to be if you have a tight budget! The white wine (Sauvignon Blanc) was good, but £14 a glass is scandalous. Will look elsewhere in future!!
Barry J . 2018-04-28
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Coffee crazy prices Black coffee 4.65 and weak Same amount of coffee grinds fir small and large just more water Waiting staff fine Bar girl Sunday 15th 7.50pm Bit of attitude Modern seating
V5603QWgaryd . 2018-04-15
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I had the unfortunate experience of being at this Hotel for a conference and ending up at this Lounge two nights. The first night I ordered food and it took over 45 minutes to get my food, it was a simple steak sandwich. It came out cold and obviously had sat in the kitchen for a long while before it was brought to me. No apology for the slow service, or followup on the food either. Service wasn't a priority that night or the next night. The hotel must realize that it has a captive audience and that it doesn't have to have a service or food quality component to its lounge offerings. Too bad. The next night, I had a burger and much better managed my expectations, it only took 35 minutes for this to come out, and I ordered directly from the bar so I didn't have to be disappointed by an inept server. I even prepaid at the bar. If you go there manage your expectations on service and food quality and timing. I cannot recommend, regretfully.
finesilver . 2018-04-11
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Ordered food from the bar menu, which has a good selection of dishes. Food was really good (the chicken) and service was fast. Waiting staff are reall friendly and helpful.
firsedge . 2017-11-25
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Not the cheapest of local bars, but in line with other nearby hotels. A soft drink is around £3, and a G&T (a "botanical" gin - single, with slim line tonic) was just under £9. They do have a good range of beers/lagers and spirits...
CISSP_on_tour . 2017-11-13
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Being situated within the Hilton Hotel, expect to pay top rates for drinks. £5.50+ per pint. Your paying for the locality to the NEC. You may wish to consider visiting the JD Weatherspoon's situated with the NEC as an alternative.
Andy B . 2017-10-17
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Chose food from the lounge bar menu, (club sandwich & Cajun Chicken Burger). Generous portion size, more than enough served. Service from waiting on staff was good, Bar was busy as 2 business events were being held in the hotel, but staff managed customer orders...
HamiltonSteele . 2017-10-12
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Two colleagues and I had a late lunch at the Lounge Bar on Friday and what a great atmosphere the place has. Loads of comfortable lounge seats or smaller round tables for more formal eating. I had the fish n chips which was most delicious...
richardrT3964DR . 2017-09-02
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A fun place to have a drink, staff very help full and a good choice of beers and snacks. Good place to unwind after a busy day.
glos755 . 2017-07-20
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Nice bar area with freindly and well trained staff who go the extra mile, very relaxing after a busy day at the NEC
lso270 . 2017-04-14
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Ordered ham and mustard sandwich in malted bread with French fries. The malted bread seemed a little stale on the crusts. Also ordered bacon, brie and cranberry sandwich on brown. When this came it was on white bread. I did not complain as it was...
333KarenA333 . 2017-03-13
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We had a few drinks and a meal, we were served by friendly and professional staff. Nice area to relax and "watch the world go by" and the piano man was an extra touch. Will be returning soon.
kenny26ws . 2017-01-02
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I prefer to eat in the hotelbar since there is a better vibe than in the restaurant. There are many different seat possibilities too.
A-JDEJONGH . 2016-12-20
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Really good food and extremely friendly staff. Our waiter Pedro was a star. So friendly and helpful, a welcome change to so-often surly hospitality staff. Steak was perfectly cooked, tagine flavourful. Creme brulee decadent. Wine excellent (merlot) . Food took awhile to arrive but it was worth it. Prices in line with airport / hotel sites. A nice start to our holiday the next day.
3868 Opinions
Very fast service! I managed to order at the bar, went for a coffee and when I got back to the table food just arrived 😌 Quite nice full english breakfast, not as good as at he city but as for the airport service it’s okay. Not a fan of the coffee though, barely tastes as coffee. The Staff was very nice and very quick.
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Fair cordato, lovely service. Just a good reliable Costa Not too reliable today 😔. Brown toast instead of the white we ordered.
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Visit on 3/11/24 at approx 3.25pm we ordered hot food cakes & drinks to be told they were closing at 4pm so we couldn't have them on plates and were served them as a takeaway even though we was asked if we were eating in so presumably charged to sit in.. coffee's were also served in take out cups. From 3.45 onwards we were constantly hounded by staff saying we are closing at 4 so rushed our food as we felt they wanted us out on time. At 4pm I visited the toilet only to be met by a member of directly outside the toilet when I came out to tell me yet again we're closing. This service from the staff is not acceptable if your going to serve hot food & drink until close & you pay to eat in then that's the service you should receive if not then close off seating area & allow people to just take out. Considering that the website clearly states Sunday opening till 5pm if this is not the case then website needs updating. I use many Costa coffee regular this is the worst I ever visited made to feel unwelcome & rushed and continuously hounded by staff to leave by 4pm. Will not be visiting this branch again & will be putting a formal complaint in