Based on 5 opinions finded in 1 websites
Based on 5 opinions finded in 1 websites
Nº 768 in 830 in Bromley
Nº 15 of 17 Pizza & Pasta in Bromley
Opinions
Ordered food at 6pm it took an hour and a half to arrive, lots of missing items and totally inedible food, called them and was told the order would be resent but 2 hours later I am still waiting Fuming
Julia W . 2024-10-04
MORE AT TripAdvisor
Last time i ordered from here it was over an hour late and food cold but after someone else said it was good I thought I’d give it a second chance, as everyone deserves one right?! Wrong! Got my kebab and firstly it had some sort of bug in it, looked most like a spider, with burned legs. Vile!!! Went to the cheesy chips. Luckily the undercooked chips (a usual for these guys) were cold and the cheese hadn’t melted properly so was still grated! Thank goodness, as several of the cheese strips had mould on them. I was literally wrenching! Absolutely vile. This place needs to be shut down and I have taken pictures and reported too. If u want a really decent kebab, hot food, on time and decent portion size, I’ve learned to try seven stars instead. Another recommendation from a friend-this time it was valid!!!
Abi A . 2020-09-22
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Awful. The food was cold and burnt. When I called the restaurant to let them know, they told me there was nothing they could do but they would make a note for the next time I order. I explained that I will not be wasting my time ordering here again and the rude rude man put the phone down on me. When I called back he denied all knowledge of hanging up. Do not order from here unless you want cold food and disgusting customer service
Lauren A . 2019-12-05
MORE AT TripAdvisor
We have been ordering from Metro Kebab for at least the last 10years. Food is always on time, hot and fresh. Lovely friendly customer service from staff also.
natmani . 2018-06-30
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My guilty pleasure is the occasional doner kebab...which I really fancied late one evening. This was the nearest place to where I was...and how I regretted that decision. It was cold and tasted awful...despite how hungry I was I had to bin it. If there was any defence, and there shouldn't be....it was that it was late and I was served with the leftovers...that should be no excuse as there should be a minimum standard I should have got. Never again...
SteveCAFC63 . 2017-08-07
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The chicken burgers were lovely and some of the best chips I ever had, myself and the family really enjoyed. Would recommend and definitely going back
104 Opinions
Really disappointing experience. Delivery times have been getting worse but on app showing as 24-34 mins, would never have ordered if 1 hour which is what I took. From tracker food was ready at shop for 20 minutes before leaving, further 20 minutes in delivery time where I could see driver making other delivery on tracker and static for 10+ mins. Eventually called the shop to be told someone wasn’t answering door-no proactive communication from shop or driver. I asked why it was ok my food was sat going cold in drivers car-no response. Half hearted apology and promised immediately on way-further 10+ mins for at best 2 min drive. No apology from driver. Food cold. I phoned and requested refund. Think we’ll be going back to papa John’s in Sevenoaks. Wouldn’t have requested refund if any sense of genuine apology from staff.
116 Opinions
Very poor quality pizza. 2 x Pizzas ordered for delivery. Both were swimming in fat and completely unfit for consumption. Despite taking photographs and emailing to the store (I couldn’t return the food to branch as the store was closed late at night) which clearly showed the poor quality, the store did in fact acknowledged the food was unfit for purpose but they still refused to refund the cost of the pizzas, just offering vouchers for future orders….Very poor food quality, poor customer service clearly do not care about retaining long standing customers… I would strongly recommend to others not to use this Dominos.