Merry Go Round in Hartlepool

Had a lovely dinner and was served by Karen who was a lovely woman that was extremely helpful xx

Karen was awesome! She was super friendly and really helpful throughout our meal. She made sure we had everything we needed and kept checking in on us. Thanks, Karen, for making our time there so enjoyable! 🌟

Karen very professional and very helpful lovely woman

Decent food decent beers 😀 not bad at all

Food was absolutely beautiful we were served by Karen on the carvery today and she is so friendly we'll mannered 10/10 from me

Me and my grandparents visited on a Sunday afternoon for the Carvery. I have allergies (Gluten and Onion) so I rang up before hand to see if they could accommodate us. I was told about their allergy procedures, and felt comfortable to go. I'm always wary of new places, as it's so often very frustrating but I needn't have worried. Upon arrival, we were shown to our table and I was given an iPad which I could tick my allergies off and it would then show what I could have from the menu. Unfortunately "onion" wasn't an option but a member of staff (I think she was a manager) went and had a word with the chef, and found out what was safe for me to eat. We got my grandparents sorted with their carvery first, and once they were all sorted, I found the manager(?) and she wrote down my order. The chef prepared it all fresh, and served my food to me personally which I thought was a lovely touch. I know it's impossible to prevent cross contamination for Gluten, but as I'm not coeliac, just intolerant to gluten, it was fine for me. My main allergy is onions which is so tricky to navigate as it's hidden in so much. Great service, and I felt that everything had been done to make sure I could be catered for. I'm sure we'll be back

I called in for a late lunch yesterday, everything was perfect, friendly & polite staff. My meal was delicious, as usual ...

It was a nice time good atmosphere and staff where nice

Had a lovely Mother’s Day with my family in here, Lauren was lovely serving us trying to help with the app, lovely natured banter and giggles. Definitely return

Joe was very helpful and was always there when needed.

Attended today with children and Sam in the children's play area was very helpful and lovey to deal with.

Had the carvery and it was really good Service was pleasant polite and helpful. Today was our first time but definitely won't be the last

Love this place , foods the best for for a green king, beer prices what you expect from green king ( way over the top ) staff make.the place what it is, Leanne & Dan make this place feel like a local pub rather than a chain trying to extract as much money as the can out of you 🤣 well worth stopping by for food Nd drinks in pool

Absolutely brilliant visit to the Wacky warehouse today. Same was so friendly and brilliant with the children. Great customer service

Lovely morning at the Wacky Warehouse, perfect for a rainy day for the children to burn some energy. Sam served us and was helpful and friendly.

Very good carvery, excellent staff very friendly free parking.

Went at dinner time mid week Clean good service. Food was very good not bad price .had the steal pie spot on

Came in for a few drinks and was served by a girl named Amelia great service great drinks had a lovely time and her service was amazing :)

Very busy on a sunday, staff were very friendly and accomodating. Karen and Lauren were very friendly and couldn't do enough for us.

Great place and friendly staff always made to feel welcome quiz was fun and enjoyable and still able to have a laugh between all

Came for quiz night was well worth it jason smashed it Lauren and leanne very polite and friendly even had table service thanks

Enjoyed it all beautiful food can't wait for my next visit

Come down twice a week as a childminder my children myself are always made welcome .The staff especially Sam go above and beyond to provide the service we need

Staff are very friendly and helpful. Great deals on food and drinks.

Love this place the staff are always so welcoming and it’s always clean and tidy, shout out to Sam in the kids side she’s always so helpful and she’s great with the kids

Merry go round food is real nice,if you struggle paying full price for certain meals,then download the toogoodto go app you can get carvery meals meat or vegetarian on the app they usually have it for collection in the evening..if a meal was say £9 for one person you will get it a lot less for example £3 or less and your saving on food waste and also saving money

As a young family we come to the whacky often and absolutely love it, the staff are so friendly and will always go above and beyond, the set menu has a variety of food and the Carvery is incredible, everything is very affordable - thank you Steph and all the whacky girls for making every visit one to remember 😊

Great service from alithea. She had a great attitude and made us feel welcome. The food was made very well. Definitely going to eat here in the future:)

Fab service from Lisa and the staff at the Merry-Go -Round, very friendly and helpful. Food was very nice. Tables cleaned quickly after people left.

My first visit and it was amazing took my mam out for her birthday we had a carvery she carnt go far due to ill health so this was close by and I can't remember the last time I seen her smiled and she couldn't stop smiling loved every min of it and she eat all her meals and it a challenge to even get her to eat and she made room for desert I just like to thank you so much staff were amazing and U made my mam day and more so me as I had my mam eating and smiling and just bk to been my mam we will be bk very soon thank you so much again means a lot amazing place ever xxx

Brought grandson up to play in play area. Staff are lovely and friendly got us a table without any problems. They do snacks ice cream tea coffee etc but for a pint you need to go thro to bar and ask for a plastic glass If your hungry you can either order and eat in play area or they will reserve you a table Didn’t wait long for food which came hot Overall I will return as staff are lovely and treat you like an old friend

The carvery was lovely and the service was fast. As a gluten free diner, nothing was too much trouble for the staff

Cannot fault the staff, venue or food here! They go the extra mile every time we visit, Leanne the manageress is always extremely helpful and goes to every step needed to ensure you have a pleasant visit, she even tweeks my food to the way I like it. She looks after the bairns and we honestly feel at home when we go there

Best family Pub in the north east, staff are amazing. Nice food and very tasty, nothing is a bother for them, Leanne one of the managers is always friendly and helpful, Couldn’t recommend enough

Our favourite local pub. Always friendly staff, Dan and co are amazing!

Great place for a game of pool. Got served by Dan very kind and helpful. Overall lovely place.

Keegan very always look after you

Great menu great prices staff even smiling bonus

We booked in for breakfast with Santa today (21st December) and it was great. Cathy was a superstar as ever and arranged a brilliantly organised event with a wonderful Santa. We were allocated and taken to a table on arrival, breakfast was perfectly timed and tables were called one by one to see santa. It was great and will return if it's on again next year. Massive thanks especially to Cathy

Usual carvery fare, easy parking, play area for the kids and plenty of seating options, very quiet mid week.

Was there for lunch with my friend. Dan gave us 5 star service at the bar, making sure we got our order right and then later delivering our teas. Always feel so comfortable going there and we do frequent it regularly. We'll done Dan !!!

We visited to celebrate a 70th birthday. We were greeted by Jake who gave us a wonderful welcome. Three had carvery which was the best we have had in the area. All the veg was cooked to perfection and tasted divine. The meat was succulent and very tasty. Two had meals from the menu, ( Fish and chips, and a selection of small plates) both enjoyed them very much. We would all like to give our thanks and appreciation to Ginge the chef for the beautiful meal and all the staff for being so attentitive.

Been coming here for quiz nights on Tuesdays for a few weeks now and often get food and drinks as well. All the staff are fantastic but Lauren especially has been great!

Great pub with great staff, Lauren has good banter and makes it worth the trip!

Gorgeous place for a Sunday dinner Waitress Ellie was especially helpful

Staff are always super helpful! We always go to the wacky with my daughter. She loves it here! Food is cheap and tasty. Sam was in wacky tonight and very helpful and kind!

The carvery is top class, beautifully presented and worth the price. The price for the largest plate is the same as for fish and chips at a very popular Seaton Carew venue. Pricey but excellent value for quality and quantity. The service is excellent - warm, friendly staff who are pleased to see you. Atmosphere is excellent too - diverse array of people always makes it interesting. Cannot speak highly enough of my local.

A wonderful & relaxing atmosphere, fun loving staff eger to help. Great food & a wide chose to suit most pallets. The carvery is amazing. 11/10

Lovely meal this afternoon. Great choice of food and drink! Especially loved the new festive drink choices. Carvery cooked to perfection and the steak pie always goes down a treat. Staff member called Keegan was also very helpful. Will be back again!

Popped in to visit family and friends, served by Lauren on the bar who was super friendly, josh on the carvery very polite and efficient. Delicious beef dripping roasties and fantastic Yorkshire puddings Highly recommend!

Came here mutlitple times now everytime food has been top notch and perfect. I was served by lauren who was very very nice and happy to help along with the other staff I encountered

Lovely visit, excellent service from Leanne highly recommended

Absolutely love visiting the wacky, Steph served me she was so helpful and polite could not fault her one bit

My grandsons favourite place! Although we regularly visit kids love each and every play session, Steph is a credit to the play team always happy, chatty and nothing is ever too much trouble! Well done everyone!

Carvery was nice, can be busy at times with children running around so best go evenings

Staff were very welcoming...Jake is a valuable member of staff, very warming and very polite...service and manners are a dying bred and all the staff are the reason we return here..very friendly pub with great food and great prices.

Amelia was great behind the bar. Friendly and helpful and mixed a great cocktail. She was very helpful cleaned tables quickly.

Kathy was an amazing host. And I will definitely be calling again. Thanks for a great experience xxxxxxxxxxxxxxxxxxxx

Had a lovely meal and very friendly staff and atmosphere. Thank you Natalie R for looking after my guests

Served by Natalie R, service was great and made to feel very welcome.

We had a fantastic carvery lunch at the Merry Go Round in Hartlepool. The food quality was excellent, with tender meats and a wide variety of sides and vegetables, ensuring something for everyone. The staff were incredibly warm, welcoming, and attentive, making us feel right at home. The pub itself has a wonderful, family-friendly atmosphere, perfect for a relaxed meal out. For those dining with children, the added bonus is that the Wacky Warehouse is right next door, offering a great activity space for kids to enjoy before or after the meal. Overall, a wonderful spot for families looking for both great food and a welcoming environment. Highly recommend for anyone in the area!

Served by Lauren (Blue Hair, I hope her names right) and she was just lovely. Happy to help, nice and chatty and really polite. Food came quickly and was red hot and tasty. Thank you!

Jake was extremely helpful. My friend and I came in for a quick drink after a physio appointment. One of us was on crutches and the other suffering from a rugby injury. He was kind and courteous bringing the drinks to the table. Lauren was also on the bar and was extreme friendly making our experience extremely pleasant. We will be back.

Jake could not have been more accommodating. Having had ACL surgery I can't carry my drink, he has been caring for me the whole time. He and Lauren have shared in some jokes and made tonight memorable. Can't single their praises more. I live far but it feels like a local

The staff are amazing especially one that was called Lauren she went above and beyond the level of service was amazing and I would definitely recommend and go back

Nice place to eat and fab customer service

10 out out experience and Lauren was amazing waitress and went above and beyond for our family and made out experience outstanding

Lovely, helpful staff, a pleasure to dine there.

Great service by Jake and also the carvery was really nice which we also had a great service by Karen on the carvery

There is no chicken in the chicken strips! There extremely small and dry there really tuff to eat but the staff were kind they gave me a refund and bought me some new chips wich were nice- the carvery is worth the money tho. If you come here dont buy the food its storebort so stick to McDonalds!

Lauren was a great server made us giggle

Great experience.. Kids had fun.

I took my little boy here while waiting for my grandads hospital appointment. I had a lovely lady look after us, she went above and beyond and I wish I had her name. She asked if my little one wanted the left over milk from my coffee and got him some crayons and paper to keep him entertained. He ate the kids pasta which was lovely and I heard nothing but people saying how good the food was around me! Lovely surprise after trying to find somewhere to wait! Would recommend!

We went as a family I ordered chicken strips, half of them were cold awful food would never go back, i really did what to complain however I wouldn’t embarrass the bar staff it’s not there fault of the food if that’s what you could call it stay clear it’s awful wouldn’t give it to a dog, and all the comments some good some bad,, the bad ones how do we improve absolute joke

We went for a carvery and ended up staying to the quiz. It was fun and involved, games (jenga and snap) also prizes. Quiz master Ginge is a born for the roll. I'd recommend it to a really good night.

Came for a take out carvery and desert of apple pie and custard yesterday and both where absolutely gorgeous, the veg, meat and Yorkshire puddings where very tasty and fresh and there new roasties are a hit. I would definitely recommend this place for a dinner. Great quality for so little money.

Very dissapointed ordered steak meal off the GF menu supposed to come with jacket potatoe they bought out chips sent back and jacket potatoe appeared to be frozen wnd microwaved not nice , steak full of fat couldn’t eat half of it , corn on cob leathery dried up , partners meal chips half cold and salad old and brown , did tell staff who offered dessert but we didn’t want one very sad for Green King

Love coming here!! It has the wacky warehouse attached and it's fun for everyone :) They have a daily carvery and it tastes amazing! :)

This is a pub adjacent to Hartlepool hospital 🚑. As a result you get a lot of hospital staff and visitors eating there🍔. They do a good carvery giving value for money 👛 and often much needed sustenance after hours and hours in the hospital ✝️. The large throughput of people means the pub decor is grubby and drab ☹️. Food wise it is clean and hygienic👍. I have only ever had carvary because it is good value. You get window meat which is always a frustrating ☹️ (meat cut so thin you can see through it). Plenty of fresh vegetables and lovely Yorkshire puddings too. Cheers hope my review helps you 🍷🍷

Staff are brilliant, carvery is great value for money and kids love it

Staff were lovely, but it was dark and dingy. Everything was sticky, including the carpet.

Stayed for a Friday night carvery, great value and lovely grub 👍

Inexperienced bar staff who did not know what drink she was serving or which glass to use .And served drinks in Glasses that were dirty around the rims on all 3 drinks ..

2nd time for carvery, delicious. Lovely friendly staff. A bit noisy second time but midweek apparently kids go free. We found a quieter spot, loved it

This is a great family and friends pub,the carvery is all one would expect for a full roast great atmosphere and very reasonably priced, Also a great night for the young n old as a regular local , there's a pool table and a choice of slots and usual pub slot games which I can say I was lucky enough to of had a win on it as for the staff they are very attentive and friendly especially Dan whom by far is a credit to the establishment reminding us of offers we hadn't noticed and also helped us with how we can park free of charge and also so attentive while making me feel relaxed and welcome for myself with anxiety in public it is appreciated

Me and a friend went in today for a cold drink on the way home from town, and ended up staying for their carvery as it looked good. The food was lovely (I’m normally wary about carveries and how long the food has been sitting out but we saw everything being put out fresh). The roasties were to die for! I have to give a special mention to the young lady with the tattoos (I think her name was Karen?) - she even helped us carry our plates to our table, and although rushed off her feet, took the time to make sure people were served and happy. Ignore the fact it’s a chain pub, it’s a nice cosy place. We came on a weekday this time but make sure you get there early if you are wanting lunch on a Sunday as it gets absolutely packed (testament to how good their dinners are!)

Me and my family came today for a carvery and it was lovely, Karen was amazing she was so lovely with our children. We will definitely be back when in the area ❤️

Very friendly staff meals good too fish n chips very hot.

Had a lovely visit to the merry go round the staff at the pub are fantastic very friendly. The food was lovely and well prepared

Been here many of times and always thought the staff are very friendly, also the food is brilliant for the price however I'm leaving a 1 star review as this is more likely to be read due to the parking restrictions. This must be a new restriction that's just come in as it's never happened before when we've visited, so obviously we didn't realize there are signs in the car park (when you visit somewhere a lot in the past you're just in auto pilot) I also went through the door on the left and never noticed anything to sign our car in? Maybe put some notices up around the pub, on toilet doors, around the bar area in obvious places etc so people like us who aren't use to the restrictions are given chance to sign in and made aware of the parking restrictions! I have paid the parking charge now as it's £60 (reduced from £100 if paid within 14 days) but obviously I'm not happy about having to pay it as we were paying customers and came here for some food. EDIT: After speaking with the manager LeeAnn she gets the ticket dropped and a full refund.

Such a lovely place with lovely people especially jake and Lauren always with a smile and making us feel welcome 😊

Come here multiple times a week with my kids and they love it

A lovely place to take the kids to burn off some energy. Nice food and a clam atmosphere.

What a lovely friendly welcome, fantastic food in a relaxed atmosphere, hope to return soon! Thank you

My grandson birthday party ( package ). Play adventure good. Food for the children very poor. Lot of waste.

Great staff, very friendly. Great food. Only drawback we just received a £100 car parking fine as we forgot to enter the registration. We will definitely be going again only this time we'll be entering our registration.

Only issues where the cheap horrible bacon which was totally covered in black/brown bits (people prefer clean appetising bacon), and the sticky dirty table (this was at a quiet period so no excuses for not cleaning), if these issues could be addressed you would have a banging breakfast......

Zoe is one of the happiest, friendly and welcoming bar staff I have ever met! Absolutely fantastic service and a lovely pint!

Arrived about 4:30/5pm the carvery was sold out, so we ordered off the main menu so we ordered 5 meals each meal came out about 15mins apart which isn't an issue however the chips where under cooked one meal was a pie which under cooked one meal was a chicken mix and match the chicken was over cooked, the next meal was a bacon cheese burger the bacon was undercooked and the burgers over cooked the bum was over toasted the only meal eaten to completion was a kids chicken nuggets and chips. I feel let down as the quality was nowhere near the levels I've had in the past. I wouldn't recommend the food at this time

Met friends for tea today, food on carvery was fresh and delicious. Lauren was very friendly and helpful.