Based on 1.114 opinions finded in 2 websites
Based on 1.114 opinions finded in 2 websites
Nº 109 in 309 in Hartlepool
Nº 17 of 45 British in Hartlepool
Opinions
Usual carvery fare, easy parking, play area for the kids and plenty of seating options, very quiet mid week.
RS . 2024-12-13
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Great pub with great staff, Lauren has good banter and makes it worth the trip!
Lisa O'Leary . 2024-12-10
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Been coming here for quiz nights on Tuesdays for a few weeks now and often get food and drinks as well. All the staff are fantastic but Lauren especially has been great!
Benji . 2024-12-10
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Gorgeous place for a Sunday dinner Waitress Ellie was especially helpful
sophie wallace . 2024-12-08
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The carvery is top class, beautifully presented and worth the price. The price for the largest plate is the same as for fish and chips at a very popular Seaton Carew venue. Pricey but excellent value for quality and quantity. The service is excellent - warm, friendly staff who are pleased to see you. Atmosphere is excellent too - diverse array of people always makes it interesting. Cannot speak highly enough of my local.
D Kelly . 2024-12-06
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A wonderful & relaxing atmosphere, fun loving staff eger to help. Great food & a wide chose to suit most pallets. The carvery is amazing. 11/10
Glenn Geordie Million-Kidman . 2024-12-02
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Lovely meal this afternoon. Great choice of food and drink! Especially loved the new festive drink choices. Carvery cooked to perfection and the steak pie always goes down a treat. Staff member called Keegan was also very helpful. Will be back again!
Jack Johnston . 2024-12-01
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Came here mutlitple times now everytime food has been top notch and perfect. I was served by lauren who was very very nice and happy to help along with the other staff I encountered
fletcherzgames . 2024-11-23
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Popped in to visit family and friends, served by Lauren on the bar who was super friendly, josh on the carvery very polite and efficient. Delicious beef dripping roasties and fantastic Yorkshire puddings Highly recommend!
Annmarie Fairburn . 2024-11-23
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Lovely visit, excellent service from Leanne highly recommended
James French . 2024-11-16
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Absolutely love visiting the wacky, Steph served me she was so helpful and polite could not fault her one bit
Joe Davison . 2024-11-09
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My grandsons favourite place! Although we regularly visit kids love each and every play session, Steph is a credit to the play team always happy, chatty and nothing is ever too much trouble! Well done everyone!
Joanne Kelly . 2024-11-07
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Carvery was nice, can be busy at times with children running around so best go evenings
James Hall . 2024-11-05
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Staff were very welcoming...Jake is a valuable member of staff, very warming and very polite...service and manners are a dying bred and all the staff are the reason we return here..very friendly pub with great food and great prices.
Stephen Findley . 2024-11-03
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Amelia was great behind the bar. Friendly and helpful and mixed a great cocktail. She was very helpful cleaned tables quickly.
Neil F . 2024-11-02
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We had a fantastic carvery lunch at the Merry Go Round in Hartlepool. The food quality was excellent, with tender meats and a wide variety of sides and vegetables, ensuring something for everyone. The staff were incredibly warm, welcoming, and attentive, making us feel right at home. The pub itself has a wonderful, family-friendly atmosphere, perfect for a relaxed meal out. For those dining with children, the added bonus is that the Wacky Warehouse is right next door, offering a great activity space for kids to enjoy before or after the meal. Overall, a wonderful spot for families looking for both great food and a welcoming environment. Highly recommend for anyone in the area!
davet5646 . 2024-10-27
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Had a lovely meal and very friendly staff and atmosphere. Thank you Natalie R for looking after my guests
kirk mclean . 2024-10-27
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Served by Natalie R, service was great and made to feel very welcome.
Chloe Mclean . 2024-10-27
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Kathy was an amazing host. And I will definitely be calling again. Thanks for a great experience xxxxxxxxxxxxxxxxxxxx
Ste N . 2024-10-27
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Served by Lauren (Blue Hair, I hope her names right) and she was just lovely. Happy to help, nice and chatty and really polite. Food came quickly and was red hot and tasty. Thank you!
Shelly W . 2024-10-24
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Jake could not have been more accommodating. Having had ACL surgery I can't carry my drink, he has been caring for me the whole time. He and Lauren have shared in some jokes and made tonight memorable. Can't single their praises more. I live far but it feels like a local
Tori Kraken . 2024-10-22
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Jake was extremely helpful. My friend and I came in for a quick drink after a physio appointment. One of us was on crutches and the other suffering from a rugby injury. He was kind and courteous bringing the drinks to the table. Lauren was also on the bar and was extreme friendly making our experience extremely pleasant. We will be back.
Carla Kraken . 2024-10-22
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Nice place to eat and fab customer service
Andrew Barker . 2024-10-21
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The staff are amazing especially one that was called Lauren she went above and beyond the level of service was amazing and I would definitely recommend and go back
Annissa A . 2024-10-21
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10 out out experience and Lauren was amazing waitress and went above and beyond for our family and made out experience outstanding
Annissa Atkinson . 2024-10-21
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Lovely, helpful staff, a pleasure to dine there.
Keroffin . 2024-10-13
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Great service by Jake and also the carvery was really nice which we also had a great service by Karen on the carvery
kaisha johnstone . 2024-10-10
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Lauren was a great server made us giggle
Garth Mclaughlin . 2024-10-05
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Great experience.. Kids had fun.
NATHAN ANALUBA . 2024-10-05
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There is no chicken in the chicken strips! There extremely small and dry there really tuff to eat but the staff were kind they gave me a refund and bought me some new chips wich were nice- the carvery is worth the money tho. If you come here dont buy the food its storebort so stick to McDonalds!
Smelly Cato . 2024-10-05
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I took my little boy here while waiting for my grandads hospital appointment. I had a lovely lady look after us, she went above and beyond and I wish I had her name. She asked if my little one wanted the left over milk from my coffee and got him some crayons and paper to keep him entertained. He ate the kids pasta which was lovely and I heard nothing but people saying how good the food was around me! Lovely surprise after trying to find somewhere to wait! Would recommend!
Aimie Davies . 2024-10-04
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We went as a family I ordered chicken strips, half of them were cold awful food would never go back, i really did what to complain however I wouldn’t embarrass the bar staff it’s not there fault of the food if that’s what you could call it stay clear it’s awful wouldn’t give it to a dog, and all the comments some good some bad,, the bad ones how do we improve absolute joke
Jayne Griffiths . 2024-10-03
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We went for a carvery and ended up staying to the quiz. It was fun and involved, games (jenga and snap) also prizes. Quiz master Ginge is a born for the roll. I'd recommend it to a really good night.
Miss Ray . 2024-09-29
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Came for a take out carvery and desert of apple pie and custard yesterday and both where absolutely gorgeous, the veg, meat and Yorkshire puddings where very tasty and fresh and there new roasties are a hit. I would definitely recommend this place for a dinner. Great quality for so little money.
Sarah Booth . 2024-09-22
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Love coming here!! It has the wacky warehouse attached and it's fun for everyone :) They have a daily carvery and it tastes amazing! :)
Floria Phaux . 2024-09-14
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Very dissapointed ordered steak meal off the GF menu supposed to come with jacket potatoe they bought out chips sent back and jacket potatoe appeared to be frozen wnd microwaved not nice , steak full of fat couldn’t eat half of it , corn on cob leathery dried up , partners meal chips half cold and salad old and brown , did tell staff who offered dessert but we didn’t want one very sad for Green King
Petina Blandford . 2024-09-14
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This is a pub adjacent to Hartlepool hospital 🚑. As a result you get a lot of hospital staff and visitors eating there🍔. They do a good carvery giving value for money 👛 and often much needed sustenance after hours and hours in the hospital ✝️. The large throughput of people means the pub decor is grubby and drab ☹️. Food wise it is clean and hygienic👍. I have only ever had carvary because it is good value. You get window meat which is always a frustrating ☹️ (meat cut so thin you can see through it). Plenty of fresh vegetables and lovely Yorkshire puddings too. Cheers hope my review helps you 🍷🍷
Neil Fulcher (Phenomemon) . 2024-09-10
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Staff are brilliant, carvery is great value for money and kids love it
Christopher Kelsey . 2024-09-01
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Staff were lovely, but it was dark and dingy. Everything was sticky, including the carpet.
Lis . 2024-08-22
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Stayed for a Friday night carvery, great value and lovely grub 👍
Alison Emerson . 2024-08-18
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Inexperienced bar staff who did not know what drink she was serving or which glass to use .And served drinks in Glasses that were dirty around the rims on all 3 drinks ..
Rose Winstanley . 2024-08-17
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2nd time for carvery, delicious. Lovely friendly staff. A bit noisy second time but midweek apparently kids go free. We found a quieter spot, loved it
Carol Walker . 2024-08-14
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This is a great family and friends pub,the carvery is all one would expect for a full roast great atmosphere and very reasonably priced, Also a great night for the young n old as a regular local , there's a pool table and a choice of slots and usual pub slot games which I can say I was lucky enough to of had a win on it as for the staff they are very attentive and friendly especially Dan whom by far is a credit to the establishment reminding us of offers we hadn't noticed and also helped us with how we can park free of charge and also so attentive while making me feel relaxed and welcome for myself with anxiety in public it is appreciated
Dream09280990067 . 2024-08-14
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Me and a friend went in today for a cold drink on the way home from town, and ended up staying for their carvery as it looked good. The food was lovely (I’m normally wary about carveries and how long the food has been sitting out but we saw everything being put out fresh). The roasties were to die for! I have to give a special mention to the young lady with the tattoos (I think her name was Karen?) - she even helped us carry our plates to our table, and although rushed off her feet, took the time to make sure people were served and happy. Ignore the fact it’s a chain pub, it’s a nice cosy place. We came on a weekday this time but make sure you get there early if you are wanting lunch on a Sunday as it gets absolutely packed (testament to how good their dinners are!)
LexiNewcastle . 2024-08-12
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Me and my family came today for a carvery and it was lovely, Karen was amazing she was so lovely with our children. We will definitely be back when in the area ❤️
Sammy . 2024-08-12
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Very friendly staff meals good too fish n chips very hot.
Lorraine Readman . 2024-08-08
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Had a lovely visit to the merry go round the staff at the pub are fantastic very friendly. The food was lovely and well prepared
Sightsee43612921976 . 2024-08-06
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Such a lovely place with lovely people especially jake and Lauren always with a smile and making us feel welcome 😊
sarah jane griffiths . 2024-07-30
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Been here many of times and always thought the staff are very friendly, also the food is brilliant for the price however I'm leaving a 1 star review as this is more likely to be read due to the parking restrictions. This must be a new restriction that's just come in as it's never happened before when we've visited, so obviously we didn't realize there are signs in the car park (when you visit somewhere a lot in the past you're just in auto pilot) I also went through the door on the left and never noticed anything to sign our car in? Maybe put some notices up around the pub, on toilet doors, around the bar area in obvious places etc so people like us who aren't use to the restrictions are given chance to sign in and made aware of the parking restrictions! I have paid the parking charge now as it's £60 (reduced from £100 if paid within 14 days) but obviously I'm not happy about having to pay it as we were paying customers and came here for some food. EDIT: After speaking with the manager LeeAnn she gets the ticket dropped and a full refund.
DABB Window Cleaning LTD . 2024-07-30
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Come here multiple times a week with my kids and they love it
Amy Davison . 2024-07-27
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A lovely place to take the kids to burn off some energy. Nice food and a clam atmosphere.
Leigh Jarvis . 2024-07-27
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What a lovely friendly welcome, fantastic food in a relaxed atmosphere, hope to return soon! Thank you
Sarah Daley . 2024-07-19
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My grandson birthday party ( package ). Play adventure good. Food for the children very poor. Lot of waste.
Lisa Ward . 2024-07-16
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Great staff, very friendly. Great food. Only drawback we just received a £100 car parking fine as we forgot to enter the registration. We will definitely be going again only this time we'll be entering our registration.
craig trainer . 2024-07-12
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Only issues where the cheap horrible bacon which was totally covered in black/brown bits (people prefer clean appetising bacon), and the sticky dirty table (this was at a quiet period so no excuses for not cleaning), if these issues could be addressed you would have a banging breakfast......
Bernie Harris . 2024-07-11
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Zoe is one of the happiest, friendly and welcoming bar staff I have ever met! Absolutely fantastic service and a lovely pint!
Mark Shipley . 2024-07-09
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Arrived about 4:30/5pm the carvery was sold out, so we ordered off the main menu so we ordered 5 meals each meal came out about 15mins apart which isn't an issue however the chips where under cooked one meal was a pie which under cooked one meal was a chicken mix and match the chicken was over cooked, the next meal was a bacon cheese burger the bacon was undercooked and the burgers over cooked the bum was over toasted the only meal eaten to completion was a kids chicken nuggets and chips. I feel let down as the quality was nowhere near the levels I've had in the past. I wouldn't recommend the food at this time
Terence Sorby . 2024-07-07
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Met friends for tea today, food on carvery was fresh and delicious. Lauren was very friendly and helpful.
David Buckle . 2024-07-05
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the carvery looked like it was still from the day before, the potatoes were dried out now I know why it was not very busy. my wife and daughter were both very ill after eating there and needles to say will not be visiting again
Jimbeasley Beasley . 2024-07-04
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Met family for breakfast, food looked and tasted great. Staff were all excellent but Jake with his friendliness and sense of humour stood out, all in our group commented on it.
susan hillan . 2024-06-30
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As soon as you walk in the staff are really friendly ordering food really simple I love the carvery it's a child friendly
Jane Sawdon . 2024-06-21
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Decent venue with friendly staff. Bought the cheesy meltdown burger. It's supposed to get a jug of oozy boozy cheese sauce, perfect for dipping your fries! Absolute rubbish. Also supposed to get onion rings , not non mine, there wasn't
Christopher Forsyth . 2024-06-10
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Local pub of mine, lovely staff always up for a good chat, would recommend coming here it’s a amazing place to eat and drink
Susanne Donley . 2024-06-10
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Great Sunday lunch with family. Excellent customer service
Rebecca Ord . 2024-06-09
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Lovely place to have a meal, food is delicious, personal favourite is the carvery. Staff go out their way to help, very friendly and welcoming. Lisa especially is very friendly and amazing at her job, Thankyou for the amazing food and experience.
Chloe Gough . 2024-06-08
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Everything went well. great food. Service .staff friendly but be warned I just received a £100 parking fine. Forgot to enter car reg
Denise Sowerby . 2024-05-30
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Fabulous carvery even though they were extremely busy. They were very well organised and staff were amazing so helpful and friendly. Set us up perfectly for our long journey back to Norfolk. See you all again soon. We'll done to all.
David B . 2024-05-26
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14 people 7 kids and 7 adults came for Sunday carvery food was absolutely lovely staff were happy and friendly would definitely come back if kn the area again 😀
Nadene Lewis . 2024-05-26
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Turn up to playing soft play which was good but the baby changing unit inside soft play are disgusting and they need updating Went into the restaurant for my dinner with family the carvery wasn't pleasant I left most of it The men who served me my meat on the carvery part spoken to me about children meals saying I have to start to pay which is normal anyway he then spoken to me like I was there 😳 But then he went into the kitchen to speak behind my back and I hard every conversation Wasn't happy at all 😮💨 Lucky enough I did say anything there and then Since the new manger took over it's gone right down
Kayleigh Sprintall . 2024-05-24
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Lauren was loving and thank you for the service
abigail bullivant . 2024-05-24
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Came here for the play area and food with my little sister and she loved it, food was great and customer service was perfect swapped dessert after I made a mistake and ordered it wrong. Absolutely brilliant for a cheap kids day out 👍
NorthStar06361768485 . 2024-05-21
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Very friendly staff Lauren on the bar so chirpy and friendly and very helpful. Gings food was to die for.
Michelle Pheasey . 2024-05-20
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Great morning spent at the soft play area at the Wacky Warehouse. The children made paper masks with Kathy who was helpful and brilliant with them throughout the visit. We even stayed for lunch which the children enjoyed.
Cham . 2024-05-17
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Kathy lovely as ever. All staff are very hospitable and kind. My child loves the play area. Been here alot of years still the best value for money in the town, especially with the price of the month pass. Cheaper than a McDonald's I'd you have a month pass and buy food because of the 10% discount on food and drinks. Top place for a stop and a bite to eat.
Matthew E . 2024-05-17
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Friendly staff especially Lauren who always looks after us...amazing value carvery would highly recommend...cheryl and all the team are amazing 🙂
charlotteoliver17 . 2024-05-13
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Great service and value for money. Always top quality food and pleasant staff happy to serve
David Wright . 2024-05-07
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Went in for food today, Cheryl and Amy was welcoming, the food was lovely. Will be back
Tracy Woodward . 2024-04-30
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Steph was brilliant, marni and Zoe today where fantastic as always, Leanne, Cathy Megan are always top notch and welcoming.
Matthew Elrick (Matt) . 2024-04-27
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This is a great spot for a meal after work. The staff are incredible, we got seated within a few minutes and the waiting times are almost non existent. All of our food was brought out in less than 30 minutes
Sjksjs J . 2024-04-25
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Not very nice. Cheap and cheerful
Michael Holmes . 2024-04-22
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We visited this pub as it had a soft play on site for my daughter and niece. I must say the staff were absolutely amazing, so friendly and nothing was a bother. The food was beautiful. I really could not fault this place at all. It’s a shame we don’t live locally as I’d be a regular visitor.
EmmaCharlton91 . 2024-04-16
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A fun Wacky Warehouse trip with my family. Thanks to the lovely staff Marni and Steph who helped to make us so welcome even while my child had a massive meltdown. My son has limited speech due to his autism, but they made a real effort to communicate with him. Thanks for going the extra mile!
Rob J . 2024-04-15
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Food was disgraceful.that place is going down the pan .need a good chief.wont be going back again .
Eileen Hill . 2024-04-13
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We've been a few times. The carvery is nice. The breakfast isn't that nice. I got a salad which consisted of chicken and bacon, lettuce, cheese and toast as croutons which I paid near £8 for!
Lyndsey Cook . 2024-04-09
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We had a couple issues with the food order that was quickly corrected. We sat on a big table around the back to the right of the toilets and the floor was a disgrace. Food all over the place and I don't think the menus have been cleaned for months. The staff were lovely though and gave us 3 free desserts for our trouble.
Phil Wheatley . 2024-04-09
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Staff are always friendly. Carvery is lovely. Lager is a bit pricey though. Plenty of parking Also for young children the whacky is on the side for kids to play not sure how much it is
Annabanana Lyons . 2024-04-09
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Took the kids here to go in the play area they had a fantastic time. Then popped into the restaurant area for food all of our food was lovely. Went to get drinks manager on the bar Cheryl was lovely had a few drinks to carry so she helped me with them.
nickw300993 . 2024-04-08
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We go for the carvery regularly, though we avoid going on weekends because it's too busy for me
Hazel Hart . 2024-04-08
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Good food and the staff were lovely
Jacqui Wrennall . 2024-04-08
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Love the veggie carvery as you get a lovely cheese pie or quorn sausages included with the price. Lovely onion gravy too.
Lee . 2024-04-05
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Amazing staff, great food, lovely and relaxing
H Aliyu . 2024-03-26
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Always loved this place and it never leaves me wanting! I would like to make a positive comment today regarding the new Yorkshire puddings! Stunning and so much better than the old ones. Also, Ginge (maybe not new but new to me) she was so uplifting and friendly.
Will H . 2024-03-16
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Fast service lovely staff food was nice chicken was a little burnt but apart from that was lovely will be attending again
Explorer54379157221 . 2024-03-12
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Enjoyable visit, food and dri k were good quality at reasonable prices, and the staff were excellent.
Gary Jamieson . 2024-02-26
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We had 8 of us out tonight celebrating a birthday , we all ordered different things on the menu and I had the carvery . We all loved our food , it all arrived the same time and my carvery was beautiful and hot. x Desserts were fab and the staff who served us were brilliant Thanks all at the Merry Go Round for making my bday celebration a fab one. xx ❤️
Sam Davies . 2024-02-24
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Always good carvery plenty choice and reasonable price and 20% off for blue card don't forget to sign in on pad for car park 😉
Terry Murphy . 2024-02-24
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Not quite a five but got to say the food was lovely and staff very attentive once food was served which makes great customer service. However in need of a spruce up.
Stephen Sharp . 2024-02-23
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Children visited the soft play area and wanted to use their £1 on the toy grabbing machine like they always do to find it is now completely cashless not only cashless but now also costing £3. Very disappointed children as I refuse to use card to play a game that should offer both. Will be taking them to Kosmtic Kingdom from now on which offer both cash and card. Just a reminder that cash is still a legal tender and especially in places where kids may want to insert their pound coins themselves. A few other people also didn't let their children have a go for this same reason.
Liam S . 2024-02-20
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Great value carvery with great taste and gravy is lovely. Customer service is great. The only down side is they have recently upgraded their Yorkshire puddings to those cheap ones with no substance to them.
Chris2323232323 . 2024-02-19
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Rang to try and book a table for soft play area. I was transferred to the soft play area and no one picked up so rang agine and they said they'd leave a massage for them to ring me back.they never did. rang them agine and the lady was rude and said I don't think so then transferred me agine and they then hung up on me. I tryed to speak to some in the soft play are for 3hrs and was unable to speak to anyone.
Julie W . 2024-02-10
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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576 Opinions
The portion sizes seem to be a lot different when you get delivery to what you get when you sit in for a meal. The quality of food is a lot better in store.
1863 Opinions
We always call in when we visit the area, friendly staff, very good service and the food is always fresh and tasty. The seating area is always clean and so are the toilets.