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4.5

Based on 164 opinions finded in 2 websites

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Nº 89 in 309 in Hartlepool

Nº 15 of 45 British in Hartlepool

CUSTOMERS TALK ABOUT DISHES WITH..chocolatecoffee

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Best place ever helps people fine there way Chris wood is who I am food amazing and best coffee there is and hot chocolate amazing to

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Christopher W . 2024-09-29

MORE AT TripAdvisor

Nice little joint, friendly atmosphere and the pricing is super reasonable.

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ploo . 2024-01-09

MORE AT Google

Nice people, but the price for a cappucino and what kind I got was not what I had expected. Not fresh clopped milk in there or served with something.

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Christiaan Visser . 2023-07-08

MORE AT Google

Great iced coffee, great staff, wish I had more time to get a breakfast, they smelt phenomenol

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David Matthews . 2023-02-27

MORE AT Google

Love this place. Must remember to order cheesecake. Try the bacon and double egg butties. O.M.G it's amazing.

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Paul Brightman . 2022-11-27

MORE AT Google

Great place. Great people. This place has always made me feel welcome.

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Jenny Wilkie . 2022-11-08

MORE AT Google

Went to LilyAnnes for the first time today and it was a wonderful experience! A beautiful space, friendly and kind staff backing worthy causes as well as making amazing drinks :) couldn't do it justice, highly recommend coming to see it for yourself!

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EvieSue . 2022-11-01

MORE AT TripAdvisor

A beautiful place with kind, friendly staff and amazing drinks!

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Evie Sue . 2022-11-01

MORE AT Google

Called in for coffee on my way to a business meeting. Decaffeinated coffee was delicious, comfy, warm and lovely (and quick) service

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FlorenceDurham . 2022-10-22

MORE AT TripAdvisor

I have been a frequent visitor to Lillyannes over the years and can't speak highly enough if the place. They supply fantastic coffee, a good food offering and environment suits people for every walk of life. If you haven't visited. You should.

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Mike Y . 2022-10-21

MORE AT TripAdvisor

Me and my mum came and got a lovely coffee and it was amazing. The service is stand out amazing. ☕😍

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David W . 2022-10-21

MORE AT TripAdvisor

Brilliant little cafe, staff are always friendly and helpful. Delicious coffee and a cosy place to sit, work alone or catch up with friends. The cafe is currently decorated for Halloween

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154martynr . 2022-10-20

MORE AT TripAdvisor

First time here came today with the little one to try this place out and we are both glad we did, it was a nice and cosy and peaceful atmosphere we ordered 2 paninis 1 hot chocolate and 2 latte due to the first one been lovely. personally I had the mexican panini and my partner had the ham and cheese panini we also order a side of bbq chicken dirty fries and certainly was not disappointed, when we finished our meals we had a nice chat with a few staff members in there and didn't realise what they do for the community. I recommend to anyone who wants to support a local small business or just wants to pop in for the best coffee around and a chat definitely come here but the food was a 10/10 we will be regulars from now on 🙂

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Dan6548 . 2022-10-20

MORE AT TripAdvisor

It's been long overdue but I can not recommend this place enough. All the staff are caring and genuinely nice people. The quality of the food is good and the drinks are awesome. The weird ones they recommend have never let me down yet. (White choc orange hot chocolate). Definitely recommend to a friend l.

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Justanotherfoodiee . 2022-10-17

MORE AT TripAdvisor

It's been a while since I last got to catch up with friends over a coffee and some lunch. When the opportunity does arise, I like to come to here as I know it's a place I can trust. The food is always fresh and tasty, the tea or coffee hot and refreshing, and the place clean and tidy with friendly and helpful staff. On and off I've been coming here since it opened and I will continue to do so as I always enjoy my visit.

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corrinew253 . 2022-10-17

MORE AT TripAdvisor

Great place to socialise with friends over a cuppa or a bite to eat. Great choice of snacks and meals and the staff are helpful and friendly.

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GemJamJars93 . 2022-10-17

MORE AT TripAdvisor

Lovely little place. Cosy. Food is lovely as are the large selection of hot drinks. Staff are warm welcome. Always there for a chat. Recently had a pumpkin spice hot chocolate which was delightful.

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V3404WUsophiek . 2022-10-17

MORE AT TripAdvisor

Highly recommend very friendly place and quality food and service 👍😊 Offers a lot of help with community projects and social wellness 👍 Well done to management and staff

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ianbT481TK . 2022-10-16

MORE AT TripAdvisor

Had a lovely friendly welcome as we entered. Had a great choice of seating areas. Dog friendly hot cappuccino and well cooked small breakfast. Bill came to under £10 per head. Lovely staff made us and our Dexter very welcome.

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moleydee . 2022-10-13

MORE AT TripAdvisor

I like going there because I like the coffee and the are staff Pleasant to.

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TREVOR WEBB . 2022-10-11

MORE AT Google

Yummy food for a great price! My favorite place in town to grab a cuppa tea. Great range of food including paninis, loaded chips and cake!

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Kayleigh Anderson . 2022-10-10

MORE AT Google

Just had a pumpkin spice hotchoc and it was delicious, fast and friendly. Lovely place to sit and chill out.

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sophie keeys . 2022-09-05

MORE AT Google

I really have to put this on to try and get the girls who work in this place to up their game massively. The single worst breakfast I have had in my life. The Bacon was like hardened plastic and flew off my wife's plate like a tiddlywink when she attempted to put her fork into it, the sausages were the lowest grade known to man, almost 'aero like' a thick crust on the outside, hollow on the inside. The hash brown was saturated in what I can describe as really old chip fat which had a similar taste as to the smell of diesel, same again when it came to the mushrooms. The eggs were extremely burnt, grey on the top with no signs of a yoke, they resembled something that had been used to clean up the floor before being put on the plate. I really hope this is read and improvements made, as a functioning cafe should not be allowed to serve food like this to the public. On the plus side, the toast was nice and both girls were very polite, which makes writing this review all the more difficult.

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Sean Wintersgill . 2021-10-04

MORE AT Google

Great place for coffee and food

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kayleigh Measor . 2021-07-28

MORE AT Google

Excellent food and friendly staff

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Shirley Ashley . 2021-07-15

MORE AT Google

Popped in today for a latte and a big breakfast it come to £8 Nice friendly staff and free parking for 1-hour Behind the shop which is Avenue Road / market place Be definitely going back used to always go to the Galley in the town centre itself but from now on I will be coming here It's the personal touch that I like

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jack Watson epic . 2021-06-08

MORE AT Google

A very friendly, COVID aware, coffee shop. Very friendly staff, coupled with a great selection of meals, sandwiches, coffee and snacks - all at reasonable prices. Well worth a visit.

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Normieb41 . 2020-09-21

MORE AT TripAdvisor

Fantastic place for a cup of tea and cake. Very welcoming of a tired mammy with a potty training two year old and a sleepy 5 month old!

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Rachel Slatter . 2020-09-18

MORE AT Google

We were in hartlepool and decided we needed a coffee. We dont do costa or Starbucks with the view of supporting local places. A quick Google online for speciality coffee shops brought back lilyanne's. The cafe suggests its hand crafted coffee etc. There doesn't appear to be anything special about the coffee. There's no information on the coffee supplied. Country of origin, roaster etc. The black coffee I did get was piping hot, I'm sure coffee shouldn't be made with boiling to avoid scolding the coffee. That said the coffee was nice. The cafe its self has some good decor but I noted in places were it could do with some TLC. Sadly the cafe was untidy and would of benefited from a sweep. The staff were nice and I was impressed when they checked everything was ok. You dont normally get that. Happy to return and give it another go.

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The wookie. . 2020-08-15

MORE AT Google

LOVELY BREAKFAST AND COFFEE..HELPFUL STAFF.

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DAVID JOHN LEWIS . 2020-03-14

MORE AT Google

They do GREAT coffee, and the food is very, very good value for money. Very friendly and relaxed atmosphere.

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Ian Griffiths . 2020-03-03

MORE AT Google

Verey poor food and rude staff slow service never again

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Dave Lampard . 2020-03-02

MORE AT Google

I ordered some food yesterday for me and my kids and had read majority of the reviews so I decided on here, however when it came and I opened it up and I couldn't tell the chips from the pulled pork the chips were that burnt there was hardly any potato inside. And the bacon inside my sandwich was rock hard which was inedible there was a spoonful of beans and about 5 mushrooms, the only decent part was the bun. I will not be going back to this place, and would definitely not be recommending this place to my family and friends.

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Sammiecarr77 . 2020-02-25

MORE AT TripAdvisor

Very disappointed with our meals that have just come! £17 for very little.. if I could post pictures I would.

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emma LIDDELL . 2020-02-15

MORE AT Google

Lovely tea, lovely coffee, the breakfasts are great, they also have a suspended coffee scheme to help those less fortunate, great idea from a great coffee bar

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Stephen Smith . 2020-01-02

MORE AT Google

As a bus driver that was at a bus stop outside.it looked well presented and clean

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David Lewins . 2019-12-28

MORE AT Google

Really pleasant experience and all the staff are really helpful and pleasant to everyone who visits

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Mike Harry . 2019-10-28

MORE AT Google

Great traditional food, lovely crisp chips, nice to see teas loose served in a tea pot.

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Rachel Tottman . 2019-10-26

MORE AT Google

Lovely wee place and food is also really nice also staff are so friendly well worth a visit

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Joseph Meechan . 2019-10-25

MORE AT Google

Wonderful atmosphere, cosy friendly, all you want in a lovely cafe x will recommend xx

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Florence Robinson . 2019-10-19

MORE AT Google

Didnt even go here the GPS picked it up wrong.

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Lisa Pearce . 2019-10-16

MORE AT Google

Me and my mam visited for lunch. We both ordered panini. It was presented beautifully. Extremely tasty too! Staff very friendly and helpful. Love the suspended coffee idea, more businesses should take a leaf out of your book. Will definitely return.

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bagey5 . 2019-10-14

MORE AT TripAdvisor

Recently visited Lilly Anne’s Coffee Bar for afternoon tea using a groupon voucher. Young staff were friendly. Not much atmosphere as we were the only ones in. Choice of tea or coffee, afternoon tea was fine.. very basic but no complaints. Glad it was via a groupon and not full price. Wouldn’t necessarily return as we’re not local, but can imagine it being a handy little coffee shop if passing.

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ZD92 . 2019-10-13

MORE AT TripAdvisor

We took my mum here for her birthday... shes wanted an afternoon tea for quite a while now! Can sometimes be difficult to arrange being wheat and gliten free.. but the staff here were amazing! Told us when the products for my mums dietary needs were purchased and a member of their team was empathic as also had a family member that had the same condition.No one invaded our time but were available if we needed anything. We'd totally recommend this coffee shop to anyone. Decent sized cups of coffee and tea,warm scones, dainty finger sandwiches and gorgeous cakes! Friendly staff andba wonderful setting.who could ask for more!

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tc2bad . 2019-10-02

MORE AT TripAdvisor

Booked afternoon tea for us all and was really impressed the food was lovely and the staff were great.. A tidy clean please an enjoyable time.. Definitely worth a visit.. We will be going back here.. Well done to all staff on such a great place!!

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julie ann m . 2019-09-04

MORE AT TripAdvisor

Nice place staff wher nice Service wos good

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Karen Elliott . 2019-08-12

MORE AT Google

Small but comfortable,relaxing atmosphere.Pleasant staff,great service,delicious food good portion size. Would highly recommend

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robbo4u2 . 2019-08-07

MORE AT TripAdvisor

Friendly staff, or proprietors, and a central location, being on Victoria Road, immediately behind a well-used bus stop. The place could have been a bit cleaner, but it was late in the day and it may have been busy just before we arrived. Unfortunately the cafe closes at 4 pm, as we were politely reminded a couple of times. The coffee Americano was great. The special "high tea" was quite alright, but somehow felt out of place here. Being in the city, there is no outlook, so this cafe really depends on passing trade. Parking nearby behind the Grange centre is convenient.

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Peter Tylee . 2019-07-20

MORE AT Google

Busy place but friendly efficient staff... Good food and coffer

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Gordon Dale . 2019-06-25

MORE AT Google

Great coffee, great service. Teacake was done to perfection and my wife loved the chocolate cake. Think we'll be back

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martin myles . 2019-06-24

MORE AT Google

Lovley place to have coffee with friends before going home on the bus

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Nicky Cotterill . 2019-06-08

MORE AT Google

Hi stale sandwiches frozen cakes,over microwaved scones not worth the visit

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Ian Hunt . 2019-05-30

MORE AT Google

Lovely coffee, home made cakes and scones. Afternoon tea for two really nice. Good place to meet up and catch up with mates.

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Dawn Robinson . 2019-05-04

MORE AT Google

Been here a few times, I am a vegan and the staff are so accommodating, the vegan menu is fab .. the staff are friendly and polite, they always have a freindly smile... had mushroom and cheese toasty and my son had the same as me but with salad it was lush :) would fully recommend poping in for a bit of lunch or breakfast ..

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124debi . 2019-04-14

MORE AT TripAdvisor

Excellent coffee bar, Staff friendly and helpful , highly recommended Very nice food and drinks plenty of variety to choose from.

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Caravanownersdirect . 2019-04-11

MORE AT TripAdvisor

Me and my mam went here last minute groupon purchase called and booked a table with no problems at all the staff were lovely on the phone as well as in person. The food was yummy the scones where still hot. Very nice and highly recommended.

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nobelt007 . 2019-04-08

MORE AT TripAdvisor

Visited today for the first time and we were very impressed with the food and the service. First class all round

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Carole Smith . 2019-04-03

MORE AT Google

Amazing food! Amazing staff! Great value for money! Cant recommend Lilyannes highly enough! Best cafe in Hartlepool!

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JordanSlade . 2019-03-27

MORE AT TripAdvisor

Very nice place very welcoming recommend to anyone to go here

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Rosemary Purvis . 2019-03-21

MORE AT Google

Had a lovely afternoon tea here today. It was a Groupon gift . We had lovely food and attentive service. I would definitely do this again and recommend. Scones were lovely and warm!

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PoshCow63 . 2019-03-18

MORE AT TripAdvisor

Cake's are amazing coffee not that good staff very nice would go back for cake

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BDR podpig . 2019-03-17

MORE AT Google

Excellent afternoon tea friendly staff too

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Denise Sowerby . 2019-03-10

MORE AT Google

Came here with my wife for afternoon tea.

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Landab9 . 2019-03-08

MORE AT TripAdvisor

Lovely staff, delicious cake, need a little something to make it more homely, a bit basic in seating area.

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Alison Donkin . 2019-03-03

MORE AT Google

What a very nice please, it was cosy and warm with a lovely homey feeling. The staff where welcoming and polite, and the afternoon tea was delicious, we where also impressed with the suspended coffee idea where you can buy a coffe and someone in need can come and get one one the house so they can come in out of the cold well done to LilyAnnes xxx definite a place to go back to x

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Pam Flynn . 2019-02-01

MORE AT Google

Visited yesterday for afternoon tea. We booked it the day before. Very friendly, attentive and obliging staff who made us feel very welcome. It's a very clean and pleasant place to relax. Wi fi is free. The meal was nice. Will visit again.

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992chrissy . 2019-01-23

MORE AT TripAdvisor

We only had lunch here just sandwiches and tea. The tea was fine but the sandwiches were awful.. Very dry no butter on the sandwiches. When we asked why no butter on the sandwiches they said most people had dietary requirements which meant they couldnt have butter!! You have to pay an extra 55p if you want a side salad with the sandwiches, which consisted of some lettuce two slices of cucumber a small tomato and the worst coleslaw i have every eaten. I will say that the staff were friendly enough but will not be going again.

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kathryn O . 2019-01-20

MORE AT TripAdvisor

Lovely food and great service Hummus sun dried tomatoes and avocado toastie was delicious

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Elaine Bartholomew . 2019-01-18

MORE AT Google

Super friendly staff and runs a suspended coffee scheme where they match customer input. Really great place and a refelreshing change from coffee chains hussel and bustle. Candles on all tables and a nice selection of pastries too. I will be back next time I'm in town!

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Sean Grace . 2019-01-15

MORE AT Google

Very clean and warm.staff attentive.

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Barbara Robinson . 2019-01-11

MORE AT Google

Great selection of drinks and snacks would highly recommend a visit, can get busy at peak times but so worth the wait.

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thomas44e . 2019-01-09

MORE AT TripAdvisor

Brilliant thanks great café always felt welcome

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Jd Wilken . 2018-12-04

MORE AT Google

Lovely staff, fantastic tea. Great atmosphere. Their suspended coffee is a wonderful idea.

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Craig Hawkes . 2018-11-23

MORE AT Google

This intimate little café is a gem. First off, the staff are friendly and helpful. The coffee isn't your bobby basic wholesale stuff; it's delicious and they must source it differently. They always have some form of decoration up and take that side of it seriously. The other thing that is unique in Hartlepool is the chance to buy a "suspended coffee" for somebody else (in partnership with a local charity). What they don't shout about is that for every suspended coffee bought by a customer, they will match it. Just a brilliant place.

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sacha bedding . 2018-11-22

MORE AT Google

Wasn't impressed, it was quite expensive, the scones we had were a bought in pack from a supermarket and the cake I had was home made but a dry sponge and overly sloppy cream plus two coffees and cost over £12.00. I have had coffee and cake in much better places in town at half the price with much better home baking. I hope that that this was an off day but I won't be returning to find out.

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Laird Kilby . 2018-11-13

MORE AT Google

Fantastic cafe. Very friendly, excellent service. Lovely food. Excellent cup of tea. Really enjoyed it!

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Janice Williams . 2018-11-12

MORE AT Google

Tidy gud feeling nice food was a nice experience and would fefonatly be going again v soon

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Elisha Rowntree . 2018-10-09

MORE AT Google

Food is lovely and reasonably priced. There is a large range of hot drinks to try and the staff are very friendly.

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Gemma Robinson . 2018-09-14

MORE AT Google

Great food lush sandwich fillings

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Laura Gibson . 2018-09-10

MORE AT Google

went for breakfast at Lilyanne's coffee bar as groupon were offering a good deal for 2 breakfasts with drinks- £8. it is a lovely café with excellent food had 4 toast with butter, 2 fried eggs, 2 bacon, 2 sausage mushrooms and baby tomatoes. my partner had tea and I had a special cappuccino with a heart on the top. 50p extra for this coffee. a nice café to sit and chill out with free wi-fi.

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mickDrew . 2018-09-03

MORE AT TripAdvisor

called in for a sandwich and latte enjoyed both just a quick visit but food excellent would recommend it to anyone

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durhamdoncaster . 2018-08-19

MORE AT TripAdvisor

A trip to hartlepool don’t miss out on the very affordable and excellent lily Anne’s restraint on Victoria road everything is cooked fresh the quality is great really tasty and the cleanliness and service is ace we go there all the time two very happy customers

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boblewis51 . 2018-08-07

MORE AT TripAdvisor

Delicious drinks, delicious food and fantastic staff. A very friendly place to visit

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Hope Twidale . 2018-08-04

MORE AT Google

Popped in to have something extra for breakfast, a perusal of my Kindle and a read of my newspaper.

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R N . 2018-07-27

MORE AT TripAdvisor

Really nice food and very clean shop also excellent customer service

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Kayleigh . 2018-06-27

MORE AT Google

To all you coffee and tea drinkers and food lovers. Are you tired of going into a seemingly nice tearooms to find when you receive your asked for items,Are they as you expected...

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leepickering2018 . 2018-06-20

MORE AT TripAdvisor

Lovely service and very pleasant staff would recommend to anyone to go and chill with a coffee or whatever is on the menu

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angela gallon . 2018-06-19

MORE AT Google

So, a small group of us went for afternoon tea here. It's a lovely little coffee shop, with the most friendly and accommodating staff. The window seat allows you to watch people milling around, off on the bus and so on. We had afternoon tea, a delicious combination of cakes and sandwiches and either tea or coffee. There was one of our group with 'simple' tastes who the staff were happy to help! It's a great value, family owned place with good food and drink. What's not to like.

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Sacha Bedding . 2018-06-11

MORE AT Google

We have been meaning to call in here for a while now as it is right next to our bus stop,so when we found it on the groupon site we thought we would give it a go.we done the breakfast deal two full English breakfasts for £8.00 which was a great deal as it came with tea & toast.great food & first class service , we will be returning very soon as we have a voucher for the roast dinner meal.nice clean place with good friendly staff.thanks for having us.

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michael9991158798 . 2018-06-11

MORE AT TripAdvisor

Lovely cafe lovely people good service

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Mary Froggatt . 2018-06-08

MORE AT Google

My second visit here. I ordered a full English and a coffee. Almost fainted when they said it was less the a fiver !! They dont fry things so all grilled or poached. It was piping hot and very tasty. Efficient staff members and a very light and airy cafe. Loved it.

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Mitchsan . 2018-06-06

MORE AT TripAdvisor

Amazing little coffee shop, really friendly staff and beautiful and clean inside and out. Don't miss out head down and check if out for yourself😊👍🏼

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Dan Pococo . 2018-05-28

MORE AT Google

I have visited here several times with my family. The owners have always been welcoming and friendly. Lovely cups of tea, good food lovely place.

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Chris T . 2018-05-25

MORE AT TripAdvisor

I enjoyed my decaf coffee, bacon sandwich was alright bacon a bit hard lovely staff

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Sharron Garvin . 2018-05-18

MORE AT Google

Lovely hot chocolate, very nice staff

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Joy Odonnell . 2018-04-27

MORE AT Google

Excellent service good friendly owners nothing a problem.

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Frederick Rooney . 2018-04-06

MORE AT Google

Lovely coffee house Staff were very helpful and pleasant couldn’t do enough. Very reasonable and loads of choice. Will definitely be a regular

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637cazm . 2018-04-01

MORE AT TripAdvisor

Called in and had the mist amazing black forest hot chocolate with chocolate and sauce well recommended

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mshartlepool . 2018-04-01

MORE AT TripAdvisor

Called in on Thursday for some lunch & requested a jacket potato with cheese & coleslaw, no coleslaw so cheese it was, virtually inedible with a sprinkling of grated cheese on the top, 6 tortilla crisps & a bit of iceberg with a cherry tomato cut in half, the skin was so burnt it tasted awful, ended up in the bin, waste of money & wont go back, avoid!

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SharonJT67 . 2017-11-18

MORE AT TripAdvisor

Lovely Breakfast. Helpful friendly Service. Great pit stop after bus journey from Bowburn.

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Christopher Matthews . 2017-09-26

MORE AT Google

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