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3.8

Based on 1.542 opinions finded in 1 websites

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Nº 160 in 245 in Daventry

Score
OpinionsNoteGoogle1.5423.8

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Large hotel with many quiet places. Good ambiance. Food ok. Bar somewhat pricey.

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Dave Brown . 2025-03-11

MORE AT Google

Very comfortable, staff very helpful and pleasant.

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Tony Holgate . 2025-03-05

MORE AT Google

Really nice hotel, nice decent size rooms, friendly staff and lots of free stuff, went for our awards night and was class, the food was top notch also

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Leigh Jarrett . 2025-02-04

MORE AT Google

Just average but modern A tidy place No flannel No free access to pool Room not heated best

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Rachel Kerr . 2025-01-28

MORE AT Google

Never stayed at the hotel, the local blood donation uses the facilities of the hotel so you can donate blood.

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TractorLass . 2025-01-23

MORE AT Google

The entrance way took us by surprise as it was very grand. The staff were very friendly and helpful. The breakfast was very much appreciated and tasted great. There was a nice selection of continental breakfast available and, did I mention the staff were great? We will definitely be coming again.

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Kristi Monahan . 2025-01-23

MORE AT Google

Excellently organised for 6 coach parties' New Years Eve break. Ran like clockwork. Food very good. Good choices. Rooms clean and well serviced. Staff pleasant and helpful.

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Alan Harris . 2025-01-07

MORE AT Google

This review is purely on the bar in the lobby. I was visiting guests not staying overnight. I was really surprised by the food served here. Being a 4* hotel I was expecting good quality food especially for the price they were charging but I couldn't tell the difference between their fries and McDonald's fries, genuinely couldn't taste or see any difference. I'm still convinced they ordered it in and placed it in their fancy serving bowls. The pizza was delicious but again for the price it was very basic. The family ordered main meals but the presentation was awful and portion sizes really small. Side orders were cold when they shouldn't of been. It's definitely not worth what they are charging. Coffee machine was out of order as well. The staff were really friendly though and had smiles on their faces and that's the only reason I gave 3 stars but overall it was a disappointing experience and I won't be going back

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Stacie Eagan . 2024-12-31

MORE AT Google

Great venue for Awards night CRMC dinner and dance.

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Mick Pennell . 2024-12-11

MORE AT Google

After Holiday Inn cancelled 2 weeks before the wedding we were attending, you stepped in and gave great rooms, service etc. Thank you and shame on Holiday Inn

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ian vears . 2024-12-05

MORE AT Google

Breakfast could include mushrooms and black pudding?

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Richard Marshall . 2024-12-04

MORE AT Google

Definitely a hotel for business people. Staff helpful and friendly. Food good and rooms clean and have all amenities.

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Suzanne Woods . 2024-11-05

MORE AT Google

Went for a meeting,nwas very nice and hospitality gy

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Mandie Morgan . 2024-10-12

MORE AT Google

I didn't find the bed very comfortable but the shower was good.

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Christopher Pickup . 2024-10-10

MORE AT Google

Value for money Very friendly staff Excellent location

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Manoj Jacob . 2024-10-08

MORE AT Google

Spread across a big area in Daventry, this hotel is easy to find with plenty of parking spaces. The reception area is very spacious with friendly staff. The rooms were reasonably spacious, and bathrooms clean. There is a good bar and dining area in the ground floor. We attended a function in the banquet hall, which was great too! There is also a leisure centre with a small pool and a gym. The breakfast was very good. Overall, we enjoyed the stay there.

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KISHORE CHANDRAN WARRIER . 2024-10-08

MORE AT Google

One of the most brown hotels I've ever been to

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Glen Whittington . 2024-09-08

MORE AT Google

The hotel is very old and tired, in places the carpets were stained and dirty and the mattresses/pillows were awful. It wasn’t worth complaining as we got to our room at 12am after being at a wedding all afternoon and were only staying 1 night, but quality of bed meant a poor nights sleep. Overall not worth the premium price paid for a hotel in this location.

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Lee Norris . 2024-08-11

MORE AT Google

Unfortunately, today we had a very unpleasant experience at the Mercure Hotel Daventry UK. The disgraceful approach of the hotel staff resulted not only in a financial loss but also in a shameful humiliation in front of other visitors. Not to mention how harmful it was for the well-being of my son, who has special needs. In two words, despite having a scheduled swim lessons with the company which rents the lane in the pool we were rejected to enter the pool because it had reached maximum capacity. We were still not allowed in, even when the instructor arrived. To sort the situation out I tried to contact the help line or administrator of the hotel, but it appeared that there are no contact details or any request form on the official website of the Hotel. Therefore, to leave this review is the only way to reach out the hotel administration regarding the discriminatory actions of the staff. I would appreciate it if the hotel representative could come back to this review and provide me with contact details, such as email, where I can raise an official complaint with all the details of the situation occurred. Many thanks, Anna

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Anna Dzhavaha . 2024-08-10

MORE AT Google

Stayed here 2 nights on a work trip, walls are paper thin so heard guests all night coughing constantly. Told reception the next morning to be told there's nothing they can do and there leaving anyway. Next night same again with addition of them being drunk and throwing up. To top it off where I was on the corridor which was right next to the main door which other guests were coming through constantly. Wouldn't be an issue if the doors didn't smash all the time, the place needs a big refurb/modernising. You also need to think about returning guests, I've been here a few times and never had this experience on the other side of the hotel, I will no longer be returning after this.

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Ryan Redman . 2024-06-13

MORE AT Google

In general a lovely stay in the hotel, when we arrived the women on the front desk was lovely and made us feel welcomed and excited for our stay, using the pool was a good addition although when we went in the women on the desk by the pool did not mention that we could only use our pool voucher once and not go back in again so we didn’t get to use the facilities for as long as we would have if we had known on addition the two women one blonde one with dark hair were quite unprofessional in their tone with how they spoke to us as paying customers. The stay was very nice until the morning we was disappointed to be awoken by two men outside cutting the hedges with an electric trimmer at 9am which was extremely loud and wasn’t the best start to the morning.

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Millie . 2024-06-07

MORE AT Google

Probably the worst stay I had in a long time. Room was nice and clean, staff was super friendly, even organised access to a microwave for me to sterilise bottles in for my baby. Breakfast, for the price you pay, was mediocre at best. Now I understand that the hotel has limited possibilities when it comes to their guests but someone in the planning department must have had a field day.  There was an event going on and it felt like the entirety of the guests from that event stayed on our corridor. Till well past 1am we were blessed with people loudly talking, kids running and shouting followed by loud noises from inside the rooms, including what sounded like construction noise at 3am. We spoke to the front desk and they offered to look for a different room but I had overheard a conversation earlier knowing the Hotel was fully booked that day and I wasn't willibg to just drag my baby out of her cot hours after we put her to bed no matter how often she stirred due to other guests inability to use door handles or respect for other guests in the same hotel. It might have been better to simply send someone up to kindly remind everyone being respectful of one another and keeping the noise levels to an absolute minimum considering the time of night. But, I guess I'm asking for too much and considering there was only one person at the reception,  I am sure they would have not had enough staff to do so. I'm not gonna start about the drum circle that started at 9am. So if you want to stay there, nice rooms and staff was absolutely amazing, breakfast is overpriced and if there is a function or an event going on, avoid this place like the plague, unless you like to be sleep deprived that is.

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Katherine Turner . 2024-06-02

MORE AT Google

Really nice staff nice food just clean and tidy ashame about the mattress was very lumpy but over all a nice place to stay

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Joe Langfield . 2024-06-02

MORE AT Google

Very lovely place. very lovely rooms and also a big hall for partiset

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Arthi Raj . 2024-05-31

MORE AT Google

Like a nazzi hotel , great staff but bad management. Horrible food

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Florentin Vaduva . 2024-05-27

MORE AT Google

Pleasant classic hotel. The service deserves recognition - very helpful employees, they tried to ensure everything was provided during the stay.

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Emilia Piatkowska . 2024-05-26

MORE AT Google

I'm sorry to be leaving a negative review when the rooms were clean and staff very pleasant but it's hard to avoid that my abiding memory of the weekend was constantly having to go to reception to get my keys (bedroom and conference room) recharged, sometimes within minutes of a previous charge. It was nothing to do with being too close to a phone; a key which got me into my bedroom and stayed on the cabinet whilst my phone charged by the bed had demagnetised when I checked it upon heading for breakfast the following morning. It's really not good enough; I ended up switching to shorts (in February!) because I was overheating from constant trips to and from reception between returning to my room after breakfast to brush my teeth (recharge required, even though I'd only just recharged it when heading into breakfast and had no phone on me) and trying to open the door to our conference room (recharge required). Once I'd hit five recharges on the Saturday morning I stopped counting. Irrespective of anything positive, the abiding memory of the stay is that there is a non-functional system for your keys. That shouldn't be news to the hotel, and I wasn't the only person living the same experience; it's bad for frustrated customers, and the poor staff members who get the repeat visits.

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Tim Owen . 2024-02-13

MORE AT Google

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