Costa Coffee Roadchef Watford Gap Northbound in Daventry

2 staff busy closing down not bothering to see if any customers at 19:00 on a Thursday

Staff very helpful and friendly

A6144m was here. Go back to Urmston.

Izzy, Daniel and Manjoor - I am sorry if I COMPLETELY got your names wrong but appreciate the big smiles and great service - have a great day x

The lady at the counter refused to identify and share the name on her badge. She was extremely rude to my partner and children. In fact as we were dining in. In fact the icing on millionaire short bread was all melted and she said “you saw how it was on display!! If you want I can do a refund”. I asked are you not being rude, she rolled her eyes. When I requested to see her name on the badge, she refused to identify. “ I don’t believe they know what they are doing at this cafe.

My friend got an iced coffee and a muffin. He was served by Lucy, Ollie & Ruby. They all were very professional and polite. Much needed refresher on a hot sunny day drive.

Stopped for a break after long journey, and went Costa to grab a nice iced coffee , BUT the lady with pink hair on the till apparently she hadn't heard me what I ordered and she add different coffee from what I ordered and had a properly attitude saying to me that I didn't say that and been loud at me and carry on saying that I didn't say that , I told her it could be her didn't hear not me saying it because I did I know what I ordered , also I told her to open the CCTV to see what I said bit she was carrying on saying the same thing , terrible staff very rude , not recommended

Isabelle, Ella, Outstanding Customer Service, Very Welcoming, Engaging. Definitely visit again. GREAT COFFEE.

Amazaing every thing is so good love this place 👍

I know it's a service station but please can they try and make an effort

I'm not usually someone who complains or even leaves reviews but I popped into this place yesterday and felt very annoyed after leaving. I popped in and asked for a decaf whip latte and seemed to be being served by two people making it confusing as the older one of the two serving kept talking over the young girl and it made me feel uncomfortable. The older woman said she could make it for me but she'd have to make it a bit different and it would taste the same. The younger girl was really friendly and helpful and did advise me that it wasn't a drink they would usually make decaf as it wouldn't taste great but the older woman insisted it would taste fine and she came across as very patronising towards myself and the lovely young girl. I wish I had listened to the young girl and stepped in and changed my mind as the drink had no taste but I was too annoyed to wait around. I'll stick to my decaf iced lattes in future and avoid this place!

Pink haired lady at counter unbelievably rude for no reason would rather anybody else serve me

Tia, Harriet , Manju and Lucy. Welcoming , cheerful and very helpful. Cheered us up in the middle of a long journey. Thank you ,ladies 😊

Very nice friendly and professional staff, I had my break here, cup of coffee... I would recommend it to anyone. Thx guys!

7/05/2024 6:40 a.m. and closed. Of course, the ladies are inside, one is standing behind the counter, the other is laying out the goods, and yet the entrance is blocked off with tape. Most costs are open from 6 a.m. and here I also see such information, even updated by the owner 2 weeks ago. Unfortunately, I wasn't able to drink coffee

We regularly travel to Manchester and stopping for a skinny Flat White and a strawberry frappé at this Costa Coffee is not to be missed! The staff are all very friendly and helpful. A special shoutout to Harri for her friendliness and amazing multitasking powers! What an amazing experience!

It’s a nice place with very helpful staff

I have visited quite a few Costa Coffee shops, and in my opinion my hazelnut latte that I ordered here is one of the best that I have tasted. We'll done Harry for such a lovely creamy latte. Your friendly, quick service was much appreciated too. ☺️

We are on a long drive and stopped at Costa for a meal. Josh and Stacy were really wonderful. They added extra touches to make our meal feel special, rather than feeling like we were at a rest stop on the motorway.

We ordered 3 chai latte , and it’s very bad , we ordered just 20 minutes before , they prepared worst coffee in the world , we always orders same coffee in other costa but this time really spoil our morning

Manju served very early this morning with a smile and a cheerful demeanor, despite my caffeine-deprived brain being very slow 🐌 Toastie was hot and delicious 😋

holy hek this place is lovely. you walk in - lovely. you order - lovely. you chat to the baristas - lovely. in fact, they are so lovely that you then leave forgetting to bring the coffee you ordered with you. if timeout had a top 10 list for “coffee spots with added bathroom facilities on the drive from liverpool to london where you can also buy diesel” then this should be top. edit: blueberries sold separately from the porridge

Andreea and Catalina, very good service

Andreea was very kind and helpful. She has a very sweet personality that only makes me want to go back.

Andreea and Catalina were great. Really welcoming and great service.

Our server, Manju was really nice and jolly. She brought smiles to our faces and we really enjoyed having her as our server.

I stop off here every day on my way to Birmingham. Regardless of the time of morning or how busy the services are, the staff are always amazingly friendly and very efficient with the service. A special mention must go to Manda, Harri, Ella, Robyn and Damian. Keep up the good work guys!

Absolute pleasure visiting this service station Costa. Three lovely ladies working at the time, all happy, engaging and efficient. Lovely coffee, hot chocolate and cakes. Just the rest we needed.

While staff were friendly. Ordered two toasties, one vegan and one non vegan. They told me the first one they handed back was the vegan one. (no label to show which was which - not allergen friendly) Ate into the vegan one they gave me and it had meat and cheese in. I am allergic to dairy too, so very unimpressed. They need to do what Greggs do and use the label on the finished product, as even the staff don't know which is which. Very worrying!

Paige , Robyn and Bella thank you ,a Very pleasant experience very good service, very nice food , fresh ;drinks were spot on kindest regards Cyrus and family.

Really polite young gentleman who served me. Drinks were exactly like we like them, thank you.

Stopped off the way to Gatwick from Nottingham and spoke to Emira who was a lovely person to talk to and a nice way to break up the long drive.

Had a mocha and cinnamon bun, both very nice as you would come to expect from Costa.

Thank you for the lovely ladies working tonight who were extremely pleasant, bubbly and enthusiastic about their job. The kids loved their babyccinos and my coconut milk cortado was creamy yet strong!

Best coffee going oh and the chocolate twists I’ll be putting weight on if carry on, especially on the road I’d do drive thru if I could but height restrictions my works van wouldn’t fit under it.

Pleasantly relaxing compact services.

Great coffee and cakes....lovely staff ❤️

Drive through service Lovely service however both the coffees I ordered were luke warm

A great shop at Watford Gap Services. It is larger then expected. Can get very busy, but worth the wait for a professional coffee. Also serves hot and cold food. Cold jucies and drinks are also available.

Over £9 for a flat white and strawberry n cream Frappe. Complete with poor service and a can't be bothered attitude. The flat white was the weakest and worst coffee I've ever had from Costa and the frappe was weak and watery with a lump of what looked like stawberry jam chucked on top. Won't ever be using a services Costa again!!!!

Came in with a 45 minute journey left after a 37hr shift last weekend, stressed and gasping for caffeine I was greeted by Shelby with a smile such a polite & happy individual that made the end of my day delightful 😊

System not working so can't use rewards. The two tills are randomly staffed so even though I'd been waiting longest, I'm not served next. Short staffed I gather so perhaps one of those days.

Used the drive through. Cappucino took ages and they hadnt stirred the sugar in. Not a great selection of snacks either.

Terrible coffee at the Costa. Had to take it back as just tasted like hot milk, in asking for it to beade again I was greeted rudely with "well everyone expects something different I don't know what you want". A flat white is a flare white, as a latte is a latte and a capa, a capa. Poor effort, poor service, poor product.

Un bel endroit pour une boisson et une douceur. La salle de restaurant a une grande baie vers l´extérieur.

I love my costa coffee's over anyother brand of take out coffee's lots of hot and cold blends to choose from so they cater for all needs good selection of sandwiches and biscuits at a price I feel is good.

Best Costa I have ever used! The staff were so friendly, from the drive through guy that took our order to the lady at the window. We were so very impressed. I would definitely stop here again and only wish every Costa was like this. Thank you for your amazing service

Pleasant enough to stay for a break from the motorway

Slow and inefficient service with poorly laidout queuing system. Avoid.

Impressive coffee, leagues above any other Costa I’ve visited. Enthusiastic service too. Only four stars because as with any Costa, it’s highly dependent on the server at the time.

Lovely staff polite and friendly, but deffo one young lady could have my heart. Finally have a name for this young lady. Hope you read this caroline.

Two slices of toast or should I say hard tack! Terrible. Only two pats of butter.

I travel all over the UK, stopping at numerous service stations for a coffee break. The friendly staff at Costa, at Watford Gap Northbound services, are by far, the best. I am a regular and always receive a warm welcome with a smile and a chat. If only every other service station was as good.

£3.50 for the worst attempt at a flat white ever! 99% steamed milk. Truly awful & total rip off. Back to barista school to learn the basics for costa

As said before for almost any Costa coffee shop!

Just got there as the fire alarms went off. My rating is based on the orderly, calm and professional evacuation of the premises. So looking forward to a coffee...

Good service but the coffee was a little weak

Called in today on route to Guildford and looked to see if they had gluten wraps or anything....my local one always has something in...couldnt see anything so asked the female barista if there was anything gluten free....her answer....i dont know what that means ...no we haven't. As i am coeliac i had no other option but to look at the other services!!

Good place with efficient service

Rude and no concept of a queue or customer service

Took a ridiculously long time to serve each person coffee at about 4pm on a Thursday when they didn't seem very busy. Staff seemed like they'd rather be anywhere else.

Ideal for short-stop visits because the service is prompt and efficient and there are abundant tables and chairs around. You stand in a fast-moving queue and are directed to an assistant. The coffee, as per usual at Costa is hot, of good quality and the food reasonable although the cakes are rather sweet. This certainly applied to the Bakewell Tart. So, nothing special and perhaps just what you might anticipate from a motorway service area.

Pathetic staff at Costa, warm milk with some hot water as coffe .Utterly dissapoonted

The coffee didn't taste of coffee and the staff didn't care ... don't come here go to McDonald's ... cheaper & better... If I could give zero I would.

Clean, quick, decent coffee.. As always.

Had a very acceptable coffee, no different from most high street costas. Left my IPad behind and the staff found it, looked after it and had it at the correct side of the motorway for our return journey. Well done to the staff. They were all very helpful.

Simple and clean. Lots of parking

The Costa was shocking! AVOID AVOID. Harrassed server with what looked to be a new Barista making the coffee. The bloke who made the coffee STANK of BO and he handled the glass of my latte by putting his hand right round the TOP of the glass, just where I would put my MOUTH when trying to drink it. Utterly DISGUSTING.